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Front desk clerk jobs in Twin Falls, ID

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  • Bilingual Data Entry Receptionist

    Ultimate Staffing 3.6company rating

    Front desk clerk job in North Las Vegas, NV

    Ultimate Staffing Services is actively seeking a Bilingual Data Entry Receptionist for a temporary role in a dynamic construction environment in Nevada. This position offers the potential to transition into a full-time role. The ideal candidate will be bilingual and possess strong data entry skills to effectively manage invoices and other administrative tasks. Responsibilities Manage data entry of invoices, approximately 300+ per week, including printing, date stamping, logging unapproved invoices, matching with purchase orders, and submitting for approval. Organize and move emails to the shared drive, ensuring proper documentation and accessibility. Verify fuel logs and perform scanning duties as required. Operate within Trimble (formerly Viewpoint), similar to Sage software, to manage data and processes. Maintain the kitchen area by unpacking and stocking the fridge and snacks, taking out trash, and general cleanup. General office tasks Handle phone calls and manage the lobby area, although the volume is typically low. Work independently in a quiet office setting, with occasional interaction with field workers. Ensure attire is casual but professional; no ripped jeans or flip flops. Requirements Bilingual proficiency is required. Strong data entry skills with attention to detail and the ability to review and think through information. Ability to work independently and manage tasks efficiently. Previous experience in a construction environment is a plus. Required Work Hours Monday through Friday, first shift. Benefits While this is a temporary position, it offers the opportunity for a full-time role, providing a chance for growth within the company. Additional Details Salary: $20 - $21 per hour All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
    $20-21 hourly 4d ago
  • Customer Service/Order Entry Position

    Walkenhorst's

    Front desk clerk job in Sparks, NV

    Order Entry / Customer Service Representative For over 25 years, Walkenhorst's has made it possible to send packages to inmates incarcerated in correctional facilities. We serve inmates and their families and friends across the nation. We are committed to quality service, selection, and complete satisfaction. We are family-owned, and operated. Job Description Summary of major responsibilities. Answering incoming customer phone calls Processing orders over the phone and by mail Data entry. Job Duties/Responsibilities include but are not limited to. Respond to the needs of customers and provide personalized service Manage & update customer databases Identify customers' needs, clarify information, research every issue, and provide solutions and/or alternatives. Manage large amounts of inbound calls in a timely manner Office-related duties such as making copies and scanning documents Qualifications include. Organizational skills Basic computer skills Excellent customer service Strong verbal communication skills along with active listening Job Type: Full-time, Hourly Position Hours are Monday- Friday 9 am-6 pm (with one-half day) 9 am-1 pm on scheduled Saturdays. Typical work week is 40 hours. Compensation Hourly compensation Overtime Opportunities Monthly Incentive Opportunity Provided Benefits: Health Insurance Paid Holidays Paid Time Off 401K Free Snacks & Products Working with a fantastic team of people If you are interested in this position or any other we have to offer, please apply here or on our website at Job Listings - Walkenhorst's Jobs (applicantpro.com). You may also drop off your resume in person at 445 Ingenuity Ave Sparks NV 89441, from 6 am - 6 pm. Job Posted by ApplicantPro
    $39k-49k yearly est. 5d ago
  • Hotel Clerk II Graveyard

    The Orleans Hotel & Casino 3.7company rating

    Front desk clerk job in Las Vegas, NV

    Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description Provide guests with a friendly and efficient check-in and check-out experience. Provide guests with general information regarding hotel, amenities, and special events. Sell rooms utilizing excellent customer service skills and yield management. · Resolve customer complaints and answer guest inquiries regarding hotel services, events, directions, local attractions, etc. in a friendly, professional manner. · Complete all registration forms and computer input. Retrieve and distribute room keys. Calculate and print hotel bills, and accept payment for various room charges utilizing standard cash and credit procedures. Communicate with Executive Hosts regarding hotel stays. Utilize computer to run necessary reports. Balance all transactions at the end of shift (audit out). Operate manual procedures in the event of computer failure. Other duties as assigned by management. Qualifications High school diploma or equivalent, and minimum 6 months front desk experience. Ability to utilize basic office machines and telephone. Minimum typing speed 45 WPM. 10-key experience a plus. Ability to communicate with guests and staff in English. Knowledge of hotel key system. Must be able to work flexible shifts. Able to stand for long periods of time. Detail oriented and able to multitask. Ability to add, subtract, and audit accounts. Money handling experience and ability to operate electronic draft system. Ability to operate LMS, CMS, and Hot Sauce/Espresso computer systems. Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations. Additional Information All your information will be kept confidential according to EEO guidelines. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
    $28k-34k yearly est. 60d+ ago
  • Hotel Front Desk Agent - Wendover

    Maverick Nv 4.1company rating

    Front desk clerk job in West Wendover, NV

    Full-time, Part-time Description At Maverick we love the casino business, we love serving guests, and we love having fun together. We are looking for people, great people , that are ready to treat guests and each other with respect and make each day at work fun. Mav·er·ick: Someone who plays by their own rules. /'mav(?)rik/ (noun) The Hotel Front Desk Agent / PBX Operator performs a variety of duties for guests of hotel. Operates PBX and answers all incoming calls and transfers calls to appropriate department. Enters all reservations/cancellations and follows through on any changes requested by guest. Registers and assigns rooms to guests, issues rooms keys, computes bill and collects payment for stay. Answers all guest inquiries to the best of your ability. Responsibilities include but are not limited to: • Provide superior guest service, positively affects interactions with external and internal guests and team members; has the resiliency to deal with difficult guests in all types of business conditions and the ability to work harmoniously with co-workers. • Issue room keys and collect payment for rooms. • Book guests Reservations for the hotel when they call in. • Responsible for shift paperwork and Front Desk bank. • Assign guests accommodations in accordance with current procedures. • Answer PBX calls and either directs them to appropriate personnel or answering guest questions at time of call. • Collect payments for rooms and issue room keys as needed. • Set up wake up calls for guests. • Maintain knowledge of hotel occupancy status, special events, in-house groups and other situations affecting the reception desk's. • Other duties as assigned. Requirements Prior hotel or other similar customer service experience preferred. Ability to perform assigned duties with attention to detail, speed, accuracy, follow through, courtesy, cooperativeness and work with a minimum of supervision. Must be able to multi-task. Data entry and 10 key experience preferred. Must be 25 years or older to drive the shuttle. Team Members Will Enjoy: • Paid Time Off • Flexible schedules • Medical, Vision, and Dental insurance • Short-Term/Long-term Disability Insurance • 401k plan • 50% off employee meals. • And more! Maverick Gaming™, based in Kirkland, Washington, is a young gaming company with over 3,000 dedicated team members. Maverick Gaming owns and operates a portfolio of 31 properties across Nevada, Washington, and Colorado with over 1,800 slot machines, 350 table games, 1,020 hotel rooms, and 30 restaurants. Founded in 2017 by industry veterans Eric Persson and Justin Beltram, Maverick Gaming™ takes a bold approach to a classic pastime. With an all-star leadership team from some of the largest gaming brands spanning markets the world, Maverick is dedicated to delivering the best possible gaming experiences for every kind of player while enforcing strict problem gambling policies as a community partner. Created by gamblers, for gamblers. Salary Description $12 / hour
    $12 hourly 60d+ ago
  • Front Desk Agent

    Hotel 28

    Front desk clerk job in Boise, ID

    Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy. Requirements • Experience in a hotel or a related field preferred. • Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. • Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers. • Must be able to convey information and ideas clearly. • Must be able to evaluate and select among alternative courses of action quickly and accurately. • Must work well in stressful, high-pressure situations. • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. • Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests. • Must be able to work with and understand financial information and data, and basic arithmetic functions. • Ability to perform numerical operations using basic counting, adding, subtracting, multiplying, and dividing. • Ability to read, comprehend and write simple instructions and/or short correspondence and memos. Salary Description $16-$18 / Hour
    $16-18 hourly 60d+ ago
  • Guest Relations Agent - Palms Place - Full Time

    Palms 4.4company rating

    Front desk clerk job in Las Vegas, NV

    Responsible for providing outstanding guest service when checking guests in and out, booking reservations, providing information and additional services to guests as needed. Attends to guests needs and resolves guest problems. Issues keys and processes payments. Works to ensure maximum guest satisfaction at all times. Assists as needed to ensure maximum inventory is available. Core Responsibilities: Responsible for practicing, supporting, and promoting San Manuel and AAA service standards. Utilizes empowerment when handling guest opportunities and makes critical guest related decisions. Generates and analyzes daily/weekly detailed reports. Maintains room inventory. Actively supports all group functions including maintaining resumes, agenda and serves as a liaison between the meeting planner and the hotel. Designated to instruct new Team Members regarding company standards and procedures. Welcome all guests upon arrival. Perform all check-in functions according to hotel policies and procedures, including but not limited to early check-ins, late check-ins, and walk-ins, and ensure proper payment. Perform all checkout functions according to hotel policies and procedures, including but not limited to accepting payment by check, charge, cash, and direct bill payments. Accept, sort, and distribute all messages, small packages and mail for guests at Palms Place. Produce, generate and distribute all required reports including but not limited to room reports, bucket checks and VIP reports. Produce keys for guests in accordance with security procedures. Post charges to guests' accounts and perform other cashier functions, including but not limited to exchanging currency. Respond to guests' special requests including but not limited to providing extra towels, cots, and newspapers, or direct the request to the appropriate department. Inspect all equipment and report any problems to appropriate personnel. Follow up to ensure that the problem is corrected. Interact with guests, co-workers and management in a courteous and professional manner. Maintain a clean and safe work environment. Use analytical skills to solve problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret and follow instructions provided in written, oral, and diagrammatic or schedule form. Perform other job duties as requested. Qualifications: High school or equivalent education preferred. Two to three years of customer service or reception experience preferred. At least two years of front desk experience in a similar first-class hotel preferred. Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form. Be able to answer phones quickly, courteously and in a professional manner. Ensure that guests' business is kept confidential. Be able to operate computerized front office system. Comprehend and follow instructions, make decisions without supervision, and prioritize tasks in order to meet appropriate deadlines. Physical Demands: Work is performed in a lounge and office setting. Must be tolerant to varying conditions of noise level, temperature, illumination, and air quality. May be exposed to smoke. The noise level in the work environment is usually moderate to loud. Constant contact with executives, department management, team members, and guests. Prolonged sitting or standing and mobility. Balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, repetitive motions Lift, carry, push, pull or otherwise move objects and/or move up to 25 pounds occasionally. Eye/hand coordination. Use of standard office equipment. Ability to distinguish letters, numbers, and symbols. May be required to work evening, weekends and holiday shifts. Equal Opportunity Employer: Palms Casino Resort provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Palms Casino Resort, its affiliates and subsidiaries will make reasonable accommodations in compliance with applicable law. We are committed to creating a work environment where the growth and well-being of our team members is the top priority. Join our team today!
    $32k-38k yearly est. Auto-Apply 60d+ ago
  • Hotel Rack Clerk

    Peppermill & Western Village

    Front desk clerk job in Reno, NV

    Job Description The Rack Clerkassists the Hotel Shift Manager by effectively managing the hotel inventory. Maintain positive, constructive working relationships with coworkers and guests. Maintain strong communication with other departments to streamline hotel operations. Effectively manage and control the hotel inventory to ensure maximum utilization. Assist Hotel Shift Manager in executing shift reports. Maintain ticket bank and Ticket Sales window. Assist on the front line as needed. Qualifications: High school diploma or equivalent. Minimum one-year front desk experience. Minimum one-year customer service experience. Minimum one-year experience in the operation of the AS/400 including the LMS and CMS programs.
    $32k-41k yearly est. 24d ago
  • Hotel Clerk II (FT)

    Fremont Hotel & Casino 4.3company rating

    Front desk clerk job in Las Vegas, NV

    Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description Provide guests with a friendly and efficient check-in and check-out experience. Provide guests with general information regarding hotel, amenities, and special events. Job Functions Sell rooms utilizing excellent customer service skills and yield management. Resolve customer complaints and answer guest inquiries regarding hotel services, events, directions, local attractions, etc. in a friendly, professional manner. Complete all registration forms and computer input. Retrieve and distribute room keys. Calculate and print hotel bills, and accept payment for various room charges utilizing standard cash and credit procedures. Communicate with Executive Hosts regarding hotel stays. Utilize computer to run necessary reports. Balance all transactions at the end of shift (audit out). Operate manual procedures in the event of computer failure. Other duties as assigned by management Qualifications High school diploma or equivalent, and minimum 6 months front desk experience. Ability to utilize basic office machines and telephone. Minimum typing speed 45 WPM. 10-key experience a plus. Ability to communicate with guests and staff in English. Knowledge of hotel key system. Additional Information Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
    $33k-41k yearly est. 13d ago
  • Hotel Front Desk Agent

    La Quinta Inn & Suites Boise

    Front desk clerk job in Boise, ID

    La Quinta Inn & Suites is currently hiring for a full-time Hotel Front Desk Agent to work the swing shift in the Boise Town Square, ID area. We pay our Hotel Front Desk Agents a competitive wage of $15.50-$16.50/hour. In addition to competitive pay and our supportive company culture, we offer the following benefits: A 401(k) Health Dental So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! Just fill out our initial mobile-friendly online application. We hope to meet you soon! ABOUT LA QUINTA INN & SUITES Hospitality is what we are all about! Our "Here for You" service shines as we ensure our guests feel right at home with several great amenities, including freshly baked cookies every evening. We offer comfortable accommodations and outstanding staff that ensure every stay is memorable - in the best way! Our employees are at the heart of what we do. We want every team member to feel valued and appreciated. We make that happen by offering flexible schedules, a fun work environment, and generous benefits. Working together is the foundation of our success, and one of the reasons our team loves coming to work here! DAY-TO-DAY This full-time position typically works the swing shift. As a Hotel Front Desk Agent, you are the face of our hotel during the swing shift! You assist with customer service duties such as answering the phone and assisting guests with directions and other questions. You cheerfully greet guests as they walk through the door, always making sure they feel welcome. You also keep the front desk area clean and presentable. Meeting guests and helping them have the best experience possible fills you with great satisfaction! OUR IDEAL HOTEL FRONT DESK AGENT Dependable - someone who guests and team members can rely on Organized - able to effectively prioritize and delegate multiple tasks Customer service-oriented - has a positive, friendly disposition towards clients and customers Hospitality-driven - willing to provide top-notch service to everyone If this sounds like you, keep reading! REQUIREMENTS FOR A HOTEL FRONT DESK AGENT Excellent customer service skills If you meet the above requirements, we need you. Apply today to join our hospitality team full-time! Location: 83704
    $15.5-16.5 hourly 60d+ ago
  • CY Front Desk Agent

    Block 22

    Front desk clerk job in Boise, ID

    Full-time Description Experts in the art of hospitality the Courtyard Boise Downtown and Block 22 companies is where tradition and excitement combine with elegance, Boise's choice for creating and experiencing unforgettable hospitality. We are experts in the art of entertaining designed to celebrate life's most meaningful and exciting moments. Experience why the Courtyard Boise Downtown is the perfect blend of atmosphere, value, location and service! Checking people in and out. It's a no brainer, right? Often during the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest's request with prompt courtesy. As a Front Desk Agent with Interstate, you'll have many opportunities to brighten someone's day. Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. Welcome and serve guests in person and over the phone every day. Enjoy solving problems independently and as part of a team Be comfortable using a computer Handle cash and credit card transactions accurately and confidently Perform other job-related duties as assigned Requirements Must have excellent English communication skills and be able to read, write and speak fluently. Education: High School Education or equivalent experience. Experience: Customer Service background preferred but not required. Ability to operate computer, cash register and calculator Ability to work well as part of a team or on your own and can solve problems independently Project a professional image at all times through appearance, dress, and behavior. Capability to manage multiple tasks simultaneously while maintaining attention to detail Candidate must be able to stand and remain active for extended periods, often for entire shifts, while providing attentive service and managing front desk operations. Physical Requirements: Ability to lift, carry and manipulate various items (ex: luggage) weighing up to 50 pounds. Prolonged periods of standing at front desk and working on a computer. Block 22, LLC is proud to offer a comprehensive benefit package to its employees. Medical, Dental and Vision is offered the first of the month following your hire date Employee Assistance Program Flexible Spending Accounts Vacation time accrual each pay period 401K program with a company match after completing one year of service Free Parking Hotel Discounts Wage starting at $16.00+ DOE Hours: Evening (2-10pm or 3-11pm) shifts available Full Time Weekend availability required and some holidays are required
    $16 hourly 58d ago
  • Front Desk Agent

    Tuscany Suites & Casino 3.9company rating

    Front desk clerk job in Las Vegas, NV

    Located just minutes away from all of the excitement of the glittering Las Vegas Strip and Las Vegas Convention Center, Tuscany Suites & Casino provides guests with a relaxing getaway perfect for business travelers, a long weekend with friends or your next family vacation. We are looking for a Part Time Guest Service Representative to provide excellent customer service to all hotel guests. PAY: $16.50 ESSENTIAL DUTIES & RESPONSIBILITIES Assigns guest rooms, checks guests in and out in accordance with current policies and procedures. Manages cash flow in assigned bank and performs account postings with accuracy. Maintains knowledge of hotel occupancy status, special events, in-house groups and other situations affecting the front desk's daily operations. Processes guest accounts upon check-out in an efficient and accurate manner. Provides excellent guest service and handles all special requests and complaints not requiring a supervisor or manger until guest is completely satisfied. Operates the PBX switchboard on assigned shift. Utilized property radio system to contact various departments and staff. Responsible for in depth product knowledge, anticipating & delivering on guest's needs, and closing reservations sales. Handle multiple inbound phone calls from guests seeking hotel room or group reservations. Accurately input guest information into Resort computer system. Perform other duties assigned. EDUCATION AND EXPERIENCE High school diploma or GED required. Good communication skills, ability to perform in a fast paced environment. Preferred hospitality experience or minimum 6 months customer service experience. Must be flexible with available shifts.
    $16.5 hourly Auto-Apply 4d ago
  • Hotel Clerk (FT)

    Main Street Station Casino Brewery Hotel 4.0company rating

    Front desk clerk job in Las Vegas, NV

    Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description Provide guests with a friendly and efficient check-in and check-out experience. Provide guests with general information regarding hotel, amenities, and special events. Job Functions Sell rooms utilizing excellent customer service skills and yield management. Resolve customer complaints and answer guest inquiries regarding hotel services, events, directions, local attractions, etc. in a friendly, professional manner. Complete all registration forms and computer input. Retrieve and distribute room keys. Calculate and print hotel bills, and accept payment for various room charges utilizing standard cash and credit procedures. Communicate with Executive Hosts regarding hotel stays. Utilize computer to run necessary reports. Balance all transactions at the end of shift (audit out). Operate manual procedures in the event of computer failure. Other duties as assigned by management. Qualifications Job Specifications High school diploma or equivalent, and minimum 6 months front desk experience. Ability to utilize basic office machines and telephone. Minimum typing speed 45 WPM. 10-key experience a plus. Ability to communicate with guests and staff in English. Knowledge of hotel key system. Must be able to work flexible shifts. Able to stand for long periods of time. Detail oriented and able to multitask. Ability to add, subtract, and audit accounts. Money handling experience and ability to operate electronic draft system. Ability to operate LMS, CMS, and Hot Sauce/Espresso computer systems. Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations. Additional Information Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
    $33k-40k yearly est. 60d+ ago
  • Front Desk Agent

    Downtown Las Vegas Soccer Club 3.6company rating

    Front desk clerk job in Las Vegas, NV

    It is the primary responsibility of the Front Desk Agent to provide an unsurpassed level of guest service while displaying an upbeat and positive demeanor. Register guests, settle guest accounts, answer phones, and attend to guest inquiries. All duties are to be performed in accordance with departmental and Downtown Grand policies, procedures, and practices. POSITION RESPONSIBILITIES/DUTIES: Display an engaging personality that attracts guests with an always present smile, clear voice, and willingness to initiate conversation without prompting. Provide a warm and sincere greeting and farewell while recognizing guests appropriately and by name whenever available. Provide information about and encourage Downtown Grand Player Club sign ups. Interact and communicate with hotel guests and exemplify the best possible service in a courteous and hospitable manner, having knowledge of the hotel, hotel staff and services including hours of operation, and guestrooms including location, views, amenities, knowledge of the surrounding area. Take ownership of situations or tasks by fully understanding the issue, asking for help when needed, communicating progress, and delivering results effectively and efficiently. Register and settle guest accounts efficiently while adhering to all service standards. Complete required paperwork and task lists for various front desk transactions and input information into all computer systems accurately. Process all cash transactions by accepting money or credit card and apply correctly following all policies and procedures. Resolve customer concerns and issues to ensure guest satisfaction while operating within established guidelines. Keeps management informed of the activities and status of the operation with emphasis on uncommon or possible issues. Other duties as assigned. MINIMUM REQUIREMENTS: High School Diploma or equivalent. One (1) year previous front desk experience preferred. One (1) year guest service experience with ability to provide courteous friendly and efficient service to all guests. Must possess excellent communication skills with the ability to communicate both orally and written with all levels of individuals. Must be able to get along well with co-workers and work well as a team. Must adhere to image guidelines. Previous experience at a large resort. Must be able to comprehend all information and documentation. Must be able to obtain a Nevada Gaming License. Work varied shifts, including weekends and holidays. PHYSICAL DEMANDS AND WORK ENVIRONMENT: Prolonged periods of standing. Must be able to lift up to 50 pounds at times. Ability to work in an environment that is subject to varying levels of noise, crowds, and smoke. Follow all safety procedures as established by the company. Must have good manual dexterity to be able to type, grab, grip, pull, hold, tear, sort, reach, and file appropriate paperwork. Ability to effectively and efficiently move around work area. This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department. Downtown Grand is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act. Downtown Grand will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current team members to discuss potential accommodations with the employer.
    $29k-35k yearly est. 1d ago
  • Front Desk Agent

    Fifth Street Gaming

    Front desk clerk job in Las Vegas, NV

    It is the primary responsibility of the Front Desk Agent to provide an unsurpassed level of guest service while displaying an upbeat and positive demeanor. Register guests, settle guest accounts, answer phones, and attend to guest inquiries. All duties are to be performed in accordance with departmental and Downtown Grand policies, procedures, and practices. POSITION RESPONSIBILITIES/DUTIES: * Display an engaging personality that attracts guests with an always present smile, clear voice, and willingness to initiate conversation without prompting. * Provide a warm and sincere greeting and farewell while recognizing guests appropriately and by name whenever available. * Provide information about and encourage Downtown Grand Player Club sign ups. * Interact and communicate with hotel guests and exemplify the best possible service in a courteous and hospitable manner, having knowledge of the hotel, hotel staff and services including hours of operation, and guestrooms including location, views, amenities, knowledge of the surrounding area. * Take ownership of situations or tasks by fully understanding the issue, asking for help when needed, communicating progress, and delivering results effectively and efficiently. * Register and settle guest accounts efficiently while adhering to all service standards. * Complete required paperwork and task lists for various front desk transactions and input information into all computer systems accurately. * Process all cash transactions by accepting money or credit card and apply correctly following all policies and procedures. * Resolve customer concerns and issues to ensure guest satisfaction while operating within established guidelines. * Keeps management informed of the activities and status of the operation with emphasis on uncommon or possible issues. * Other duties as assigned. MINIMUM REQUIREMENTS: * High School Diploma or equivalent. * One (1) year previous front desk experience preferred. * One (1) year guest service experience with ability to provide courteous friendly and efficient service to all guests. * Must possess excellent communication skills with the ability to communicate both orally and written with all levels of individuals. * Must be able to get along well with co-workers and work well as a team. * Must adhere to image guidelines. * Previous experience at a large resort. * Must be able to comprehend all information and documentation. * Must be able to obtain a Nevada Gaming License. * Work varied shifts, including weekends and holidays. PHYSICAL DEMANDS AND WORK ENVIRONMENT: * Prolonged periods of standing. * Must be able to lift up to 50 pounds at times. * Ability to work in an environment that is subject to varying levels of noise, crowds, and smoke. * Follow all safety procedures as established by the company. * Must have good manual dexterity to be able to type, grab, grip, pull, hold, tear, sort, reach, and file appropriate paperwork. * Ability to effectively and efficiently move around work area. This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department. Downtown Grand is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act. Downtown Grand will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current team members to discuss potential accommodations with the employer.
    $28k-35k yearly est. 20d ago
  • Front Desk Agent

    Fort Hall Casino

    Front desk clerk job in Fort Hall, ID

    id="is Pasted"> The Front Desk Agent is responsible for handling all front line duties while receiving incoming guests and provide guest services. They shall respond to telephone inquiries, Greetings, and incoming reservations while they promote the hotel services and ensuring maximum room revenues. The Front Desk Agent is fully responsible to provide Adequate Customer Service. The Agent will abide by the tasks listed in the Daily Check List outlined with instruction and training for each shift. They will assist in administrative duties as they relate to booking, tracking, charging, handling, and entering room reservations. The Agent will be responsible for entering appropriate data into the PMS and use all significant market segments. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Maintain Confidentiality of propriety and guest information; protect company assets and guest privacy. Must possess telephone communication skills in terms of the ability to negotiate, convince, sell and influence potential hotel guests. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Be thoroughly familiar with hotel amenities, room rate promotions, restaurants, surrounding venues, and hotel policy to assist guests with requests for information. Be responsible for their assigned safety deposit box. Including Daily Cash Deposits and log. Be responsible for the Daily Check List with accountability. Be able to practice adequate communication with transactions. Accurate Cash Counting and compliance with Variance Policy. Be responsible for all shift reports at shift end and provide accurate pass on. Perform other reasonable job duties as requested by supervisors. Ability to work venue/event-driven schedules (including evenings, weekends, and long hours) when needed. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. CERTIFICATES, LICENSE, AND REGISTRATIONS Must be able to submit supporting documents of education and training (High School Diploma, GED, Degree and Certificates). Must be able to obtain and maintain in good standing a Driver's License and qualify for Fleet Management coverage on company vehicles. EDUCATION AND/OR EXPERIENCE High School Diploma or GED; required. Hospitality Certification, Customer Service Certification, Excellent Phone Etiquette, Online Travel Agent experience, and Bilingual Shoshone Bannock/ Spanish; preferred but not required High School Diploma or GED with college credits with one (1) to two (2) years' experience preferred. Hospitality Certification, Customer Service Certification, Excellent Phone Etiquette, Online Travel Agent experience, and Bilingual Shoshone Bannock/ Spanish; preferred but not required (G2) SPECIAL QUALIFICATIONS Candidate must be a motivated self-starter and strong organizational skills. SAFETY REQUIREMENTS: Safety is a core value at Shoshone-Bannock Gaming/Hotel. The ability to work safely and prevent personal injury is a key job requirement of every position. Each employee is also expected to be committed to the safety of fellow employees and our customers and demonstrate that commitment through daily actions. LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating and maintenance instruction, and procedure manuals. Ability to write routine reports and correspondence. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to perform these operations using units of American money and weight measurement, volume, and distance. REASONING ABILITY Ability to apply commonsense, understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables. Must be able to communicate effectively in person, while on the phone, while using intercom/microphone, and in writing. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the position, the employee is regularly required to talk and hear. The employee is also regularly required to stand on a hard surface for long periods of time (minimum 6-10 hours), walk, sit, and use hands and fingers, handle or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb, or balance and stoop, kneel, crouch or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee must occasionally lift and/or move up to 50 pounds WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a public work environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. While performing the duties of the position. The noise level in the work environment is usually moderate. Discover Amazing Benefits at Shoshone-Bannock Casino Hotel! We believe in taking care of our team members. Here's what you'll enjoy: Paid Leave and Holidays: Generous PTO and vacation days. Ceremonial leave for cultural events. Paid holidays to spend with loved ones. Comprehensive Benefits Package: Health Insurance: Medical, Dental, Vision, and Prescription. Life & Disability: Basic Life, AD&D, Short/Long-Term Disability. Telemedicine: Access to virtual healthcare. Supplemental Options: FSA, Critical Illness, Accident, Identity Theft Protection, and more. Retirement Plans: 401K and ROTH options. Enrollment Info: Open to full-time employees (30+ hours/week) after probation. Annual open enrollment period. Ready to Join Our Team? Apply now and become a part of the Shoshone-Bannock Casino Hotel family! Please fill out the attached application and send it to Josephine Tuell at ********************************. Questions? Call ************ ext. 3041.
    $28k-34k yearly est. Auto-Apply 60d+ ago
  • MEDICAL OFFICE SPECIALIST

    Valley Health Physician Alliance 4.2company rating

    Front desk clerk job in Henderson, NV

    Responsibilities Las Vegas is known internationally as a major resort city often known for its gambling, shopping, entertainment, and nightlife. Although Las Vegas identifies as “The Entertainment Capital of the World” and is famous for The Strip and its mega casino-hotels, there is so much more to life in the Valley. From the lovely Summerlin area adjacent to Red Rock Canyon, to the beautifully developed Green Valley area set away from the hustle and bustle of The Strip, there are many wonderful communities of people and families who call Las Vegas home. Backing the communities across our region is an ever-growing and ever-strengthening healthcare system. Website: *********************************** Medical Office Specialists are health care professionals that will work in the front desk or office area of a healthcare provider's clinic to manage communications with patients, insurers, and medical staff. Medical Office Specialists must have the ability to communicate and interact well with the patients, providers and co-workers. Our Medical Office Specialist are key members of the team that will ensure that delivery of high-quality and cost-effective health care is consistent with the mission, vision and values of Universal Health Services. Position Summary: Fulfills patient care responsibilities as assigned which may include: checking schedules and organizing patient flow; accompanying patients to exam/procedure room; assisting patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc.; collecting patient history; performing screenings per provider guidelines; assisting physicians/nurses with various procedures, charting; relaying instructions to patients/families; answering calls and providing pertinent information. Fulfills clerical responsibilities as assigned which may include: sending/receiving patient medical records; obtaining lab/x-ray reports, hospital notes, referral information, etc; completing forms/requisitions as needed; scheduling appointments; verifying insurance coverage and patient demographics; managing charts to ensure information is completed and accurate. Independence Physician Management (IPM), a subsidiary of UHS, was formed in 2012 as the physician services unit of UHS. IPM develops and manages multi-specialty physician networks and urgent care clinics which align with UHS acute care facilities. It also provides select services for the Behavioral Health division of UHS. Through continuing growth, IPM operates in 11 markets across six states and the District of Columbia. Our leadership team, practitioners, and teams of healthcare professionals are collectively dedicated to improving the health and wellness of people in the communities we serve. Benefit Highlights A Challenging and rewarding work environment Competitive Compensation & Generous Paid Time Off Excellent Medical, Dental, Vision and Prescription Drug Plans 401(K) with company match Career development opportunities within UHS and its 300+ Subsidiaries! About Universal Health Services One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the World's Most Admired Companies by Fortune; listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. *********** Qualifications Required Knowledge, Skills, Licensure, Training & Travel Requirements (if applicable): Requirements: High School Diploma or equivalent required Medical Assistant Certificate of Completion and/or one year experience as a Medical Assistant or Medical Office Specialist, preferred. Familiarity with medical terminology required Experience with patient check-in and check-out process (according to clinic protocol) General medical office procedures Understand end of day cash balancing and charge reconciliation process (according to clinic protocol) Proficiency in basic computer programs and operating systems, such as Microsoft Office Excellent communication, organizational and interpersonal skills EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success. Notice At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: ************************* or ***************. Pay Transparency To encourage pay transparency, promote pay equity, and proactively address regulations, UHS and all our subsidiaries will comply with all applicable state or local laws or regulations which require employers to provide wage or salary range information to job applicants and employees. A posted salary range applies to the current job posting. Salary offers may be based on key factors such as education and related experience. Avoid and Report Recruitment Scams We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information. At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.
    $29k-34k yearly est. 7d ago
  • Hotel Front Desk Agent

    Super 8 By Wyndham Heyburn/Burley Area

    Front desk clerk job in Burley, ID

    Job Description Do you enjoy serving others and creating positive experiences? Super 8 Burley is looking for a Front Desk Agent to join our guest services team. In this role, you will welcome guests, manage their reservations and account information, and make sure they have everything they need for a comfortable stay. This position is ideal for someone who thrives in a fast-paced environment and is looking for growth opportunities with flexible hours. Apply today and become part of our team at Super 8 Burley. Compensation: $12 - $13 hourly Responsibilities: Welcome, register, check in, and check out guests, provide room keys and numbers, and record payment information Handle guest questions, special requests, and concerns in a professional and timely manner Manage incoming calls and process reservations made online, over the phone, or in person Provide accurate information about room rates, availability, amenities, and rewards programs Ensure all guest account information is accurate and up to date Coordinate with housekeeping staff to confirm rooms are ready for arriving guests Qualifications: Comfortable handling phone calls and resolving guest concerns in a professional manner Strong time management, organizational, customer service, and interpersonal skills 1+ year of hotel or related experience preferred High school diploma, GED, or equivalent required Previous experience or working knowledge of Microsoft Office and reservation systems is preferred About Company Super 8 by Wyndham Burley is conveniently located off I-84 in Burley, Idaho. The community offers year-round events and activities that are both family-friendly and locally driven, making guests feel right at home. As part of the Wyndham Hotels, our hotel is committed to providing exceptional guest experiences through clean rooms and a reliable reputation. At Super 8 by Wyndham Burley, we believe that when you take care of your team, they will take care of your guests. In this close-knit community, our success is built on the support and relationships we continue to grow. Structure Hospitality is a Utah-based hotel management company that prioritizes people and culture, driven by a passion for service above self and guest satisfaction.
    $12-13 hourly 3d ago
  • Lodging Front Desk Agent - 25-26 Winter Season

    Schweitzer 3.9company rating

    Front desk clerk job in Sandpoint, ID

    Seasonal (Seasonal) Thanks for your interest in Schweitzer! We're a community of passionate ski industry pros who work hard and play even harder at Schweitzer. Our team is consistently recognized as some of the friendliest in the biz, and we've worked diligently to craft a culture of inclusivity, respect, and fun! With our master plan as our guide to the future, we're collectively channeling to grow thoughtfully, charting a course of enhancing mountain accessibility and village vibrancy. We look forward to learning more about you and how you can be a part of the Schweitzer difference!PERKS & BENEFITS: Free Ikon Pass for all eligible employees Additional free skiing + riding privileges across the family of Alterra Mountain Company resorts for eligible employees and their dependents Discounted skiing + riding for friends and family of eligible employees across the family of Alterra Mountain Company resorts Employee housing available in Sandpoint area Onsite employee childcare available (limited space) Flexible Time Off (FTO) and Paid Time Off (PTO) policies for eligible employees to rest, relax and recharge Generous discounts on outdoor gear, apparel, food, lodging, etc. Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more for all eligible employees 401k plan with generous employer match Paid parental leave of up to 6 weeks for eligible employees Discounts available for equipment rentals (based on availability), retail, food, lodging, and more Pro-deal pricing on equipment from top outdoor brands Bereavement pay Employee transportation available Discounted tuition with partner online university for all Alterra Mountain Company employees to further education Employment Status: Full Time or Part Time Seasonal Wage Range: $16.00 to 17.50/hour Minimum Age: 18 Background Check Required: No Driver Verification Required: No Position Summary: The Front Desk Associate serves as the first point of contact for guests, providing a warm and welcoming experience. Responsibilities include greeting guests, handling inquiries and complaints, promoting resort amenities through suggestive selling, and efficiently managing reservations and check-in/check-out procedures. The role involves operating office equipment, processing payments, maintaining security protocols, and completing necessary administrative tasks. Flexibility is required for varied shifts, including mornings, evenings, weekends, and holidays. Essential Functions and Major Responsibilities: Greet guests face to face as well as via phone Operate the phone switchboard, transferring calls and responding to inquires Use computer system to check guests in/out and assist with making reservations Accurately and efficiently collect revenues from room rentals and other purchases. Provide directions and activity suggestions Utilize systems such as SMS/Onity/Lynx for front desk operations Provide security for guests by controlling room keys Verify cash banks, making safe cash drops, preparing cash reports, and processing credit card verification procedures. Secondary Responsibilities: Assist guests with luggage Housekeeping room turnovers Other duties as assigned Specific Job Skills: License/Certifications- Drivers license preferred Technical- Basic computer skills necessary. Will use systems such as SMS, Onity and Lynx. Also will utilize Microsoft Office programs such as Excel and Word. Physical Capabilities- Some lifting required ~25+lbs, standing for long periods of time (up to 10 hours) Additional- Ability to maintain a calm demeanor even while receiving guest complaints Education/Related Experience: Minimum education required- High school diploma/GED preferred Minimum time in related position- Preferred one year in customer service position
    $16-17.5 hourly Auto-Apply 60d+ ago
  • Front Desk Agent

    Towneplace Suites Nampa Id

    Front desk clerk job in Nampa, ID

    Job Description At TownePlace Suites by Marriott in Nampa, ID, we're looking for a warm, service-oriented part-time Front Desk Agent to join our customer service team. If you thrive in a fast-paced hospitality environment, love creating memorable guest experiences, and want to be part of a trusted Marriott property, this is the right customer service opportunity for you! WHAT'S THE SCOPE? This part-time hospitality role offers a pay range of $15.25 - $16.25/hour based on experience. This is a part-time position with flexible hours, including nights, weekends, and holidays as needed. Whether you're starting your hospitality career or looking for a schedule that works around your life, we'll ensure you're set up for success. YOUR CONTRIBUTIONS MATTER As a part-time Front Desk Agent, you will start your day ready to welcome guests and make their stay unforgettable. From the moment they arrive, you'll greet them warmly and professionally, ensuring their check-in is smooth and efficient. Throughout your shift, you will manage reservations, assign rooms, and process payments seamlessly using the hotel's property management system. Guests will rely on you as their go-to resource for any inquiries or concerns, and you'll resolve them promptly with a friendly demeanor. By the end of your shift, you'll leave knowing you've played a key role in creating exceptional guest experiences that reflect Marriott's high standards. WHAT'S REQUIRED FOR A FRONT DESK AGENT? Hotel experience (Marriott experience is highly desired) Strong communication and customer service skills Proficiency with property management systems and basic computer applications Ability to work flexible hours, including nights, weekends, and holidays Friendly and professional demeanor with a knack for handling guest concerns calmly and efficiently Ability to multitask and thrive in a fast-paced environment ABOUT US We're more than just a brand-new extended-stay hotel-we're a family. Our 112-room hotel features in-room kitchens, separate sitting areas, a swimming pool, and a hot tub, offering guests a comfortable home away from home. We're looking for passionate team members to help us make it a success. We pride ourselves on fostering a supportive, family-like environment where hard work is valued and career growth is encouraged. Our full-time employees enjoy a comprehensive benefits package, and you'll have the chance to be part of a rapidly growing area in Nampa near top attractions like the Ford Center, local businesses, and expanding business parks. Join us and be part of something exciting from day one! JOIN US! Take the first step toward joining our customer service team at TownePlace Suites! Our 3-minute, mobile-friendly initial application makes it easy to apply today. Don't wait-start your journey in hospitality with us now! Job Posted by ApplicantPro
    $15.3-16.3 hourly 2d ago
  • Front Desk Agent - Summer

    Shore Lodge Whitetail 3.5company rating

    Front desk clerk job in McCall, ID

    Our successful Front Desk Agents assist the Front Desk Supervisor ensuring that the guests of Shore Lodge and Members of Whitetail are greeted, catered to and informed of the many room and Food and Beverage options available. Conveying with enthusiasm the activities available, this position coordinates with all departments within Shore Lodge and Whitetail including, booking of all room reservations, (Spa, outdoor activities, concierge services, transportation, dining, night audit, security and more). Acting as a Shore Lodge/Whitetail ambassador, engaging the guest at every opportunity is paramount while conveying a positive and unforgettable lodging experience. STANDARD SPECIFICATIONS: Varied hours including AM/PM shifts, weekends and holidays. WHAT YOU GET TO DO: Register guest at Shore Lodge check-in. Assist guest with check in procedure and resort orientation. Accommodate special requests whenever possible and facilitate amenity requests. Process accurate reservations from incoming calls. Complete daily reports, logs, and reporting as necessary. Ensure lobby and desk area are presentable. Complete billings at end of guest stays. Maintain accurate and complete information regarding the local area, hotel, amenities, directions, etc. Answer multiple phone lines and direct calls lodge wide as necessary. Work in a constantly changing work environment and manage stress levels while dealing with paying customers. Use multiple computer software programs to process guest stays and schedule activities. Comply with unit cash handling, credit, and check cashing policies and procedures. Assist dissatisfied guests in both understanding the origin of their discontent and also in the mediation of an acceptable solution. Act as a bellman in their absence for requested services. Provide excellent customer service to guests, Club Members, and fellow associates. Adhere to Company policies, procedures, and standards. Perform other duties and responsibilities as assigned. Requirements WHAT YOU NEED TO BE SUCCESSFUL: High School Diploma 1+ years of relevant Forbes/AAA, 3/4 star/diamond service experience in like property Ability to deal with a number of problems requiring initiative and good judgment Microsoft applications, Outlook, Internet Navigation Ability to multitask; highly organized, detail oriented Superior customer service skills required Ability to communicate effectively with and receive information from guests and associates Oral comprehension and expression (understanding and speaking the spoken word) Written comprehension and expression (understanding and speaking the written word) Previous Front Desk, Reservations and Guest Service Experience at a Forbes/AAA, 3/4 star/diamond property preferred Lodging software experience a plus
    $28k-33k yearly est. 60d+ ago

Learn more about front desk clerk jobs

How much does a front desk clerk earn in Twin Falls, ID?

The average front desk clerk in Twin Falls, ID earns between $21,000 and $32,000 annually. This compares to the national average front desk clerk range of $21,000 to $33,000.

Average front desk clerk salary in Twin Falls, ID

$26,000
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