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Front desk coordinator jobs in Asheville, NC

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  • Front Desk Coordinator - Asheville, NC

    The Joint Chiropractic 4.4company rating

    Front desk coordinator job in Asheville, NC

    Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. *Hiring for ALL locations: South Asheville, West Asheville, North Asheville and Johnson City* ~ Full-time & Part-time opportunities available ~ The Opportunity Full time opportunities available - Wednesday-Saturday Part time opportunities available - 2-3 days and must be available Saturdays Competitive Pay- $15 - $19/hr DOE + BONUS Potential PTO Weekend availability needed What we are looking for in YOU and YOUR skillset! Driven to climb the company ladder! Possess a winning attitude! ‘Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures, and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
    $15-19 hourly Auto-Apply 60d+ ago
  • Medical Receptionist

    American Family Care, Inc. 3.8company rating

    Front desk coordinator job in Asheville, NC

    Benefits: * 401(k) * 401(k) matching * Health insurance * Paid time off * Vision insurance Benefits/Perks * Great small business work environment * Flexible scheduling * Paid time off, health insurance, dental insurance, retirement benefit, and more! American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability. AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job Summary To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities * Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents * Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards * Register patients, update patient records, verify insurance accurately and timely, and check patients out * Determine, collect, and process patient payments and address collection and billing issues * Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests * Balance daily patient charges (cash, check, credit cards) against system reports * Complete closing procedures by preparing closing documentation and submitting required reports * Complete cash control procedures and secure financial assets * Maintain complete and accurate documentation * Other duties and responsibilities as assigned Qualifications High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms. Compensation: $15.00 - $16.50 per hour PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.
    $15-16.5 hourly 29d ago
  • Patient Care Coordinator

    Asheville Dental Associates

    Front desk coordinator job in Asheville, NC

    Full-time Description Asheville Dental Associates is dedicated to providing exceptional dental care. We believe that every patient deserves an incredible dentist who possesses both extensive knowledge and the ability to explain specific needs clearly and understandably. As a Patient Care Coordinator (VA Coordinator), you will play a crucial role in ensuring our patients receive comprehensive care, a smooth transition and positive experience from check-in to check-out, ensuring all pre-authorizations are approved by VA, and reviewing treatment with patients. Key Responsibilities: Patient Interaction Serve as the first point of contact for patients, welcoming them warmly and addressing their needs professionally and empathetically. Answer phone calls, triage issues, and handle patient requests, concerns, and complaints in a friendly and efficient manner. Discuss treatment plans, estimated insurance coverage, and patient balances clearly with patients. Scheduling and Coordination Schedule appointments and manage the daily schedule to optimize efficiency and capacity. Ensure all patients are scheduled for follow-up appointments at the end of their visit. Work on continuing care, hygiene recall, and overdue treatment lists. Create and send pre-authorizations to VA Community Care for all veteran patients. Payment Handling: Determine estimated patient co-pays, deductibles, and other expenses prior to appointments and document them accurately. Accept and record payments made at the time of service, via mail, and over the telephone. Present payment options to patients with third-party services and make necessary arrangements according to practice protocols. Pre-Appointment Preparation: Ensure all necessary radiographs, lab cases, paperwork, and other information are updated and complete prior to patient appointments. Verify that medical clearances are received if needed before appointments. Ensure all insurance is verified prior to appointments. Verify all VA patients have proper approvals prior to appointment date and time. Administrative Support: Send requested records to patients and update patient files. Check in lab cases and document appointments with pertinent information. Maintain active communication with VA Community Care in regard to patients' appointment date/times as well as next steps in treatment. Perform any other duties as assigned. Qualifications: Proficiency with Denticon software is required. Strong phone and scheduling skills. Dental Experience REQURIED Dental Insurance knowledge is required. Excellent communication and interpersonal skills. Ability to manage multiple tasks efficiently and effectively. Benefits: Health, Dental, Vision, and Life Insurance 401(k) Paid Time Off (PTO) and Holiday Pay Competitive pay Schedule: Practice Hours Monday-Thursday 8am-4pm. Administrative staff required to be at office by 7:30am Friday 8am-1pm. Administrative staff required to be at office by 7:30am
    $23k-37k yearly est. 60d+ ago
  • Patient Services Coordinator

    Mindpath Care Centers

    Front desk coordinator job in Asheville, NC

    The Patient Services Coordinator (PSC) serves as the main administrative contact for both patients and clinicians at their assigned center to ensure that the center runs smoothly daily. The PSC will provide excellent clinician and patient support in a pleasant working environment that embody our core values: ICARE-Integrity, Community, Accountability, Results, Enthusiasm. A detailed description of role responsibilities are outlined below. Administrative Responsibilities: • Telephone management: Answer incoming phone calls, assist caller with all requests, connect with other departments when necessary, retrieve and process voice mails, relay all messages to appropriate individuals within 1 business day • Learn, become proficient and utilize all MPCC systems (AMD, MEND, PETAL, Five9, Company Portal) • Maintain the center environment to ensure clinician, patient, and shared spaces are used appropriately and kept clean • Adhere to the Missed Visit Report SOP responsibilities as outlined • Adhere to the Medical Records Policies and Procedures responsibilities as outlined • Coordinate lunches with pharmaceutical representatives and Center Directors on center calendar • Order center and clinical supplies • Maintain current stock of clinician appointment cards • Check email and respond to received emails and Teams messages • Attend all meetings and trainings as assigned Responsibilities to Clinicians: • Task clinician messages that need their attention (non-medication patient questions) using the SBAR communication format • Forward all important patient or referring clinician correspondence to clinician in timely manner • Task MST messages that need their attention (medication related questions) • Process and send out pharmacogenetic testing • Process and send out drug screens • Administer computerized testing for patients and upload results (CNS-VS and Qb) • Confirm that Center calendar is current with team member time off requests Patient Responsibilities: • Greet patients professionally and respectfully upon entering by adhering to the MPCC Service Excellence Standards • Check- in patients and ensure clinician is notified of patient's arrival • Obtain all new patient paperwork, a copy of a photo ID and insurance card (front and back) < OR> • Confirm each patient's demographic information at each visit (insurance, address, phone number, email) • Collect the patient's payment for DOS, existing balance and any other payment required. • Upload patient notes, information, etc. into the patient's charts in AMD • Notify Prior Authorization department of any requests and follow up as needed • Prepare, scan, transmit letters and/or documentation as needed • Manage wait list for patients requesting a sooner appointment • Schedule and reschedule appointments as necessary Requirements for Position: • Travel to different locations and act as additional coverage as needed (primarily float position) • Excellent communication skills, both verbal and written • Organized with an ability to multi-task • Ability to maintain calm and professional demeanor in potentially stressful situations. • Ability to problem solve • At least 1 - 2 years working in an office setting (preferably medical) Proficient computer and software skills Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: While working the essential functions of this job, the employee is occasionally required to stand, walk, sit, lift, carry, use hands to handle or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl, talk, hear and lift and/or move up to 40 pounds. Work Environment: While performing the essential functions of the job, the team member comes in contact with patients in a wide variety of circumstances. The team member may be exposed to unpleasant situations including accidents, injuries, illnesses, patient elements and varying or unpredictable situations. Monday-Friday 8:00-5:00
    $29k-39k yearly est. Auto-Apply 60d+ ago
  • RDMGA Family Care of Fairview - Medical Receptionist/Front Desk

    Emrecruits, LLC

    Front desk coordinator job in Asheville, NC

    Job Description Part-Time | Medical Receptionist/Front Desk | Competitive Hourly Rate Family Care of Fairview, located in Asheville, North Carolina is seeking a new Medical Receptionist / Front Desk to join our team. Successful candidates will display excellent teamwork, accountability and will excel in a high performing, family oriented and supportive organization. We work hard to anticipate the needs of our patients and meet them in a warm, kind & compassionate manner, ensuring that every person knows and feels that they matter here. We focus exclusively on providing the highest quality, cost effective and efficient care possible. This position involves front office activities including answering telephone calls, collecting co-payments, patient scheduling, checking patients in and out as well as digital chart filing and other clerical duties. Experience in a medical office setting is preferred, but we're happy to train motivated candidates who bring a positive attitude and strong communication skills. This person will be the first point of contact for patients and play an important role in keeping the office running smoothly. Responsibilities Greeting and checking in patients with professionalism and warmth Answering calls and scheduling appointments Collecting copayments and verifying insurance Scanning and updating patient insurance cards & records Supporting physicians and staff with daily office operations Performing filing with the EMR system, chart prep, and other administrative tasks Join us in making a difference in the lives of our patients through exceptional care and support. How to Apply If you're a compassionate and skilled Medical Receptionist/Front Desk seeking a rewarding role in a respected North Carolina healthcare group, we'd love to hear from you. Apply today and join Family Care of Fairview in providing exceptional care to patients throughout Asheville and beyond. #ZR
    $28k-35k yearly est. 3d ago
  • Medical Receptionist

    Asheville Non Surgical Orthopedics

    Front desk coordinator job in Asheville, NC

    Job DescriptionBenefits: Employee discounts Paid time off Training & development The Role Were looking for a compassionate, organized, and reliable Patient Care Coordinator to be the welcoming face of our clinic. In this role, youll manage front desk operations, coordinate patient care, and support physicians while ensuring every patient has an outstanding experience. What Youll Do Greet patients with professionalism and warmth, making them feel supported from the moment they arrive. Manage appointment scheduling, patient check-ins/check-outs, and payment collection. Assist with patient care coordination: ordering MRIs, processing prescriptions, and following up with patients. Maintain accurate charts and process documents efficiently. Handle phone calls, emails, faxes, and office supply orders. Support physicians during procedures and treatments as needed. Restock and maintain the snack and coffee bar. Help patients obtain medical records and imaging results quickly. Promote and upsell regenerative medicine services to enhance patient care and clinic growth. Contribute ideas for improving processes and patient experience. Pitch in with team tasks such as laundry or room resets when needed. What Were Looking For A candidate seeking a long-term role with growth potential. Reliable, trustworthy, and self-sufficient, with strong attention to detail. Excellent communication skills and a cheerful, positive attitude. Strong organizational skills and ability to multitask in a busy environment. Required: 1 YEAR experience in a medical office or reception role. Preferred but not required: Familiarity with regenerative medicine. Phlebotomy certification. Knowledge of Tebra (Kareo) EHR software. Our Team Were a small, close-knit group (2 full-time and 2 part-time employees). We value flexibility, collaboration, and a can-do spirit. Everyone contributes, and your role will be vital to both patient experience and clinic success. Why Join Us? Be part of a compassionate, patient-centered team. Make a direct difference in peoples lives every day. Learn and grow in the field of regenerative medicine. Work in a supportive, holistic healthcare environment.
    $28k-35k yearly est. 24d ago
  • Patient Care Coordinator

    Upstream Rehabilitation

    Front desk coordinator job in Greer, SC

    Benchmark Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Greer, SC! Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills - must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
    $28k-45k yearly est. Auto-Apply 60d+ ago
  • Group Class Instructor-Front Desk Coordinator

    Cliffs Club Services, LLC

    Front desk coordinator job in Travelers Rest, SC

    Job Description GROUP CLASS INSTRUCTOR-FRONT DESK COORDINATOR JOB TITLE: Group Class Instructor - Front Desk Coordinator DEPARTMENT: Wellness REPORTS TO: Wellness Director CLASSIFICATION: Non-Exempt, Hourly JOB SUMMARY: Group Class Instructor - Front Desk Coordinator provides an instrumental role in delivering the Cliffs experience to each incoming Member, Guests of Members, and Discovery Guests. This position carries out the daily operational duties in an effective, considerate manner in order to maintain the warm and welcoming environment that is standard across the seven Community Wellness Centers. This position will work under structured processes to achieve the expected facility presentation, including cleanliness and consistency of amenity replenishment, but will need to do so with a flexible mentality in order to accommodate all incoming Member requests and inquiries. This position will be required to stay informed and connected to various event offerings within the Center as well as across the Community, in order to provide timely updates to inquiring Members and Guests. The Group Class Instructor - Front Desk Coordinator will work with team members and independent contractors to coordinate service offerings of requesting Members in a thorough and timely fashion. Success in this position will be measured in the consistency of facility presentation, timely and thorough response to Member inquiry, and friendliness of environment in which each incoming Member feels welcomed and belonging. JOB DUTIES: Answer all incoming calls in a professional and pleasant manner Greet all Wellness Center attendees in a timely and personable manner Provide courteous, prompt, and sincere attention to members, guests, and staff Maintain appropriate relationships with members, guests, and staff Validate memberships of attendees and ensure guest paperwork is submitted, if applicable Execute facility opening, in-shift, and closing procedures in a timely and complete manner Assist with general housekeeping and facility organizational standards Assist with amenity replenishment and inventory Maintain tennis court conditions, if applicable Assist with chemical testing of all pools, if applicable, and notify pool management company of any imbalances Assist with providing Wellness schedule information to members, guests and associates Maintain an informed connection to other Community event offerings to promote to members, including golf, social, and dining events Schedule and coordinate personal training, massage and esthetician services Continual supervision of all fitness/aerobics areas during class times to provide a relatively safe and effective and motivating environment for physical activity. Assess continually the participants and their ability level. Communicate to participant any concern or difficulty Observe and teach good body mechanics. Constantly work with participants to enhance their knowledge of exercise, body alignment and exercise safety Provide instruction in a variety of fitness activities Attend to Member accidents in a comforting manner, coordinating emergency services if the situation requires, and submitting proper documentation following the incident Assist with online calendar updates of current group fitness schedule, tennis schedule, monthly events, and assisting members with class/event registrations Assist with marketing submission in promotion of fitness classes or events Provide content regarding the weekly Wellness update sent out to membership Provide independent contractors with proper membership charges prior to services performed Assist with JONAS transactions on a daily basis Perform other duties as assigned Uphold the standards, procedures, and Cliffs' Core Values in the presence and absence of authoritative supervision BACKGROUND/EXPERIENCE: High School Diploma required Minimum of 3 years exercise instruction experience. ACSM, NSCA, or another nationally recognized certification program First-Aid/CPR/AED Certification required Knowledge of general fitness principles, components of appropriate aerobic exercise session. Excellent interpersonal, organizational and writing skills necessary Outgoing, dynamic personality, ability to communicate effectively with all levels of participants and employees At least one year of administrative coordination required Proficient in Microsoft Word, Excel, Access, and Outlook Express Ability to work in fast-paced environment Ability to multi-task Ability to work well with people on the phone and in-person Ability to problem solve and ensure member satisfaction Must be willing to learn new skills PHYSICAL REQUIREMENTS: Must be able to stand throughout a work day Must be able to lift 50 pounds Must be flexible in schedule to accommodate member arrival and departure patterns
    $25k-33k yearly est. 10d ago
  • Dental Front Office Assistant

    Embark Dental

    Front desk coordinator job in Asheville, NC

    Job Opening: Dental Front Office Assistant at Embark Dental: Great Opportunity for Growth, Competitive Pay, Bonuses, Benefits and More! Job Description (Temp- Full-time Position) Embark Dental is excited to announce an available position for a Dental Front Office Assistant to join our dynamic team. This role is a gateway for those passionate about healthcare and looking to establish a profound career in the dental field. The position is full-time and requires physical presence in our office, as it is not a remote job. As a Dental Front Office Assistant at Embark Dental, you will play a crucial role in the daily administration and coordination of the clinic. This position holds a significant impact on the efficiency of our operations and the satisfaction of our patients. We are searching for candidates who are not only looking for a job but a long-term career in a progressive and supportive environment. Duties and Responsibilities Greet patients warmly upon entry, and manage the check-in process ensuring all information is accurate and up-to-date. Answer phone calls, manage appointment schedules, and provide patients with a clear understanding of their scheduled visits and what is expected of them. Handle administrative requests and queries from senior managers organizing and scheduling appointments with admin software (Software: Oryx). Prepare and distribute written correspondence such as letters, memos, and emails, and ensure efficient and effective communications within the office. Create and update records ensuring the accuracy and confidentiality of patient information at all times adhering to HIPAA regulations. Process billing and payments, verify insurance details, and handle financial transactions. Ensure the reception area is well maintained, clean, and presents a welcoming environment for everyone. Assist in the preparation of regularly scheduled reports and compile data as necessary. Develop and maintain a filing system for important and confidential company documents. Provide general support to visitors and solve any emerging problems guests might face with accuracy and efficiency. Requirements Provides amazing customer service over the phone and in-office. Comfortable in reviewing treatment plans with patients. Knowledgeable with Dental Insurance and collecting payments. Comfortable entering patient data into our system and maintaining HIPAA compliance. A team player and knows how to have fun! Proven experience as a Front Office Assistant or in another relevant administrative role is preferred. Familiarity with office machines (e.g., fax, printer, etc.) Knowledge of office management systems and procedures. Proficient in MS Office (MS Excel, MS Word) and office management software (ERP etc.) Strong organizational and planning skills. Excellent written and verbal communication skills. Attention to detail and problem-solving skills. High School diploma; additional qualifications will be a plus.
    $27k-35k yearly est. 6d ago
  • Front Desk Receptionist (POOL)

    High Country Community Health 3.9company rating

    Front desk coordinator job in Morganton, NC

    Full-time Description This is a Pooled position. HCCH is not actively hiring a Front Desk Receptionist for this location but is accepting applications for future needs. Job Duties for the Dental Receptionist: In charge of scheduling patient appointments either in person or over the telephone. Maintaining Appointment Book, follow up on no shows/cancellations of appointments and checking voicemail on a daily basis. Ensures patients fill out all their paperwork, and then enters necessary information into the practice's management software. They also gather signatures and permissions to store this information, and to approve procedures. In charge of confirming upcoming appointments in advance. Scheduling appointments to the satisfaction of both patients and service provider is an important task. To keep appointments on schedule it is the responsibility of the front office to notify the service provider of patient arrival. Scan any documents related to the patient into the system. Verify the eligibility of a patient's insurance and the frequency which they can visit. Should the dentist require assistance at any time, the dental receptionist does so quickly and efficiently. They are also required to assist other co-workers. In charge of general office management, including making sure mail is sent, answering phones, posting informational memos, compiling the “end of day” informational packet with information such as a list of the day's deposits, and other general tasks. In charge of keeping the office waiting area neat and tidy. Many people are very uncomfortable in dental offices. It is your duty as an employee of HCCH to be exceedingly pleasant, helpful, and upbeat, to help clients relax and ease tension. Essential Job Responsibilities: Schedules appointments for patients either by phone when they call in or in person after an office visit. Maintains scheduling system so records are accurate and complete and can be used to analyze patient/staffing patterns. Ensures that updates (e.g., cancellations or additions) are input daily into the master schedule. Answer phones- schedule appointments, take messages for providers, take all Spanish calls. Sliding Fee calculation support and must adhere to the SFS policy guidelines. Scanning Lead Consult with office manager on any scheduling issues. Schedule NP appointments and others as needed. Confirmation calls. Maintain confirmed schedule. Setting up patient's insurance information in the practice management system, verify insurance eligibility and frequency limitations, batching insurance claims, and submitting prior authorizations to insurances. Lab Case schedule. Office supply order to office manager. Patient identity photo. Patient paperwork is updated as required. Document all conversations pertaining to treatment and complaints. Scheduling interpreter for Spanish patients. Other- assigned tasks per office manger's request. Requirements Education: High school diploma. Experience: Minimum one year of experience in an appointment scheduling position, preferably in a dental practice setting, insurance, and NC Tracks. Other requirements: none. Performance Requirements: Knowledge: Knowledge of dental practice protocols related to scheduling appointments. Knowledge of manual/computerized scheduling systems. Knowledge of customer service principles and techniques. Skills: Skill in communicating effectively with Dentist and Dental Assistants about scheduling preferences. Skill in maintaining master appointment schedule via manual or computerized means. Skill in producing reports about appointment patterns as needed. Abilities: Ability to multitask effectively, dealing with phone calls, in-office patients, staff, and others pleasantly. Salary Description $15-$17
    $27k-34k yearly est. 60d+ ago
  • Part-Time Front Desk Agent

    The Element Asheville Downtown

    Front desk coordinator job in Asheville, NC

    The Element Asheville Downtown is now considering applications to join our outstanding team at the hotel Front Desk. We understand that for long-term success in a role, competitive compensation and benefits are key considerations for applicants. Below, we outline our attractive benefits and compensation, delve into our workplace culture, and highlight the specifics of this Front Desk role. If this resonates with your skills and experience, we'd love to hear from you! Benefits: Employee assistance program - FREE Mental Healthcare Employee discount Free parking - easy access from I-240 Pet insurance Tuition reimbursement Consistent schedule PTO for part-time team members after one year employment Starting Compensation: $17 / hour Culture: At the Element Asheville Downtown, we foster a culture that revolves around delivering outstanding guest experiences while creating a positive and supportive work environment for our team members. We understand that satisfied employees lead to satisfied guests, and we're dedicated to building a workplace where our team feels valued, appreciated, and supported. Our commitment includes providing ongoing training and development opportunities, encouraging career growth within our company. Built on a foundation of teamwork, collaboration, and a shared commitment to excellence, we recognize that each employee brings unique value and potential to the table. Our company culture distinguishes us from competitors, and we aim to establish a workplace that employees are proud to be part of and guests are eager to return to each time they visit Asheville. The Role: As a Front Desk team member, you will play a crucial role in delivering exceptional guest service during your shift. Responsibilities include ensuring accurate financial transactions and contributing to the smooth operation of our hotel to guarantee guest satisfaction. This role requires individuals who are self-motivated, organized, and detail-oriented. If you're someone who thrives on providing top-notch hospitality service, has a knack for organizational detail, and prefers daytime hours, we'd love to hear from you! Qualifications: Friendly and outgoing Demonstrated customer service skills Basic knowledge of computer software and programs Strong attention to detail and organizational skills Basic math skills, cash-handling skills, and attention to detail Effective decision-making skills If you feel this Front Desk position aligns with your strengths, apply now! The Element is an equal employment opportunity employer. We provide an inclusive environment and do not discriminate based on race, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status. The Element participates in E-Verify to confirm the employment eligibility of all new hires.
    $17 hourly 60d+ ago
  • Medical Receptionist

    Revida Recovery Centers LLC

    Front desk coordinator job in Greeneville, TN

    Description: Purpose: The primary purpose of the Patient Administrator is to maintain office functions of the Center, which include answering phone calls; verifying insurance and Medicare; obtaining authorizations and scheduling patients; keeping records medical by Federal, State, and County guidelines, as well as by the Company's established policies and procedures. The position creates an atmosphere of warmth, personal interest, positive emphasis, and a calm attitude when visiting with staff, patients, and visitors. Duties: The Patient Administrator will efficiently assist patients in navigating the check-in and check-out processes and address patients' needs related to these functions. Collaborates with the Office Manager in all decision-making regarding special circumstances that may present with patients. Collecting and correctly recording all payment and billing transactions, using established payment methods and insurance billing protocols. Physical, Emotional Demands, and Work Conditions: Work is sedentary and ambulant with occasional physical exertion (lifting 30 or more pounds, walking, standing, etc.) ability to support patient weight in case of emergency or disability requiring assistance. Must be able to see, stoop, sit, stand, bend, reach, and be mobile (whether natural or with accommodation). Quality of hearing (whether natural or with accommodation) must be acceptable. Must be able to communicate both verbally and in writing. Must be able to relate to and work with mentally and physically ill, disabled, emotionally upset, and hostile patients. Must be emotionally stable and exhibit the ability to display coping skills to deal with multiple situations. Risk of exposure to infections, bloodborne pathogens, and other potentially infectious materials or contagious diseases. For this reason, "Universal Precautions" must always be followed. The Patient Administrator should understand, support, and comply with the established workplace violence, ADA, EEOC, and Corporate Compliance program and commit to worker safety, health, and patient safety. Subject to work schedule and shift changes. Supervision/ competency evaluations: Supervision and competency evaluations are provided through facility monitoring activities, direct observation, staff meetings, in-services, management meetings, individual meetings, Employee Improvement processes, reporting, interactions, strategic planning, outcomes, and annual competency review. Competencies: Collects payment for services rendered. Accurately records payments received. Verifies patients' demographics on each visit, including checking ID and insurance eligibility/information. Accurately enters demographic and accounting information. Reconciles end of day reports Answers phone calls professionally and promptly. Schedules all patient follow-up visits. Submits prior authorizations as required for all treatment services. Responds to all requests for medical records and processes by HIPAA and Part 42 CFR confidentiality requirements. Coordinates the delivery of prescriptions as authorized by the treating physician. Accurately compiles medical records, adhering to state and federal regulations and best practice guidelines. Demonstrates competency in Microsoft Word and Excel. Types and enters data with accuracy and attention to detail. Actively proofreads and edits written communication and patient documentation. Maintains accuracy of credit card transactions and entering payments. Effectively directs and organizes daily responsibilities and workflow. Establishes and maintains appropriate boundaries with patients, Multidisciplinary Treatment Team, and colleagues. Always exhibits a professional demeanor Requirements: Patient Administrator Requirements: Education: High School Diploma or equivalent Experience: Must have experience working in a medical office environment, preferably in the mental health and substance abuse fields. Competent in using computers, email, printers, scanners, facsimile, and multiline phone systems. Previous experience with electronic health records is preferred. Special Requirements: Knowledge of applicable State Code of Regulations and 42 Code of Federal Regulations (CFR) Part 2. Compliance with accepted professional standards and practices; Ongoing adherence to the NAADAC Code of Ethics and any other applicable Codes of Ethics for their respective profession. Continuing Education & Professional Licensing/Certification Requirements: The employee is expected to participate in appropriate continuing education as requested and required by their immediate supervisor. In addition, the employee is expected to accept personal responsibility for other educational activities to enhance job-related skills and abilities. The employee must attend mandatory educational programs and maintain current professional certifications as delineated above in their state, in good standing. While this job description is intended to reflect the job requirements, management reserves the right to add or remove duties from jobs when circumstances (e.g., emergencies, changes in workload, rush jobs, or technological developments) dictate. Furthermore, they do not establish an employment contract and are subject to change at the employer's discretion.
    $24k-30k yearly est. 29d ago
  • Medical Assistant/Front Desk

    Blue Ridge Health 4.1company rating

    Front desk coordinator job in Sylva, NC

    Blue Ridge Health is seeking a Medical Assistant/Front Desk Representative to join our team in Sylva, NC (We will train you!) $18.72 hourly - Entry Level Pay - Opportunities for Salary and Career Advancement Available $1000 Sign-On Bonus after 90 Days of Employment! What We Offer You: A competitive benefits plan, including Medical, Dental and Vision Company sponsored life insurance and short and long-term disability coverage 403(b) retirement account with company matching Supplemental accident insurance available 9 paid holidays per year PTO and Personal Day accrual, starting day 1 - (We value a work-life balance!) Company Sponsored Medical Assistant Certification Classes - We Help You Get Your Certification! Flexible Schedules Available What You'll Do: As a Medical Assistant you will be an integral member of the BRH medical team assisting with the direct care of patients and clinic activities. We are looking for a team player that can help build a positive environment with a desire to work in an interdisciplinary healthcare team and with a culturally diverse patient population. Responsibilities include: Working in a fast-paced medical office setting Assisting providers with delivering quality patient care Obtaining and recording vital signs (blood pressure, pulse, temperature, etc.) Performing basic medical procedures such as blood draws and EKGs Collecting and preparing laboratory specimens Recording patient information in electronic health records (EHR) systems Answering phones, responding to inquiries, and relaying information to providers Adhering to HIPAA regulations and patient confidentiality Assisting with scheduling appointments Assisting patients with check-in and check-out during appointments while making sure all patient data is up to date and remains confidential What We're Looking For: Maintains a professional appearance and exhibits professionalism in all interactions Knowledge of medical terminology and common medical documentation preferred High School Diploma or Equivalent (required) Medical Assistant Certification or Registered Medical Assistant preferred- Must obtain certification within 18 months of hire date if not currently certified (We can help you get it - ask us how!) Licensed Practical Nurses - NC licensure preferred (we will pay for your license renewal!) Ability to communicate effectively with staff, patients, providers, peers, supervisor or other collaborative community agencies Medical phone triage experience preferred Ability to float between nearby clinical sites as needed Bi-Lingual a plus About Blue Ridge Health: At Blue Ridge Health our mission is to improve Health, inspire Hope, and advance Healing through access to Compassionate, Affordable, and Quality Care. We are seeking individuals with a passion for creating an exceptional patient and client care experience to join our team! We are a nonprofit system of Federally Qualified Health Centers (FQHCs) that works closely with communities to meet the ever-changing medical and behavioral healthcare needs of individuals throughout WNC. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    $18.7 hourly Auto-Apply 29d ago
  • Front Office Coordinator

    McLeod Centers for Wellbeing

    Front desk coordinator job in Marion, NC

    At McLeod Centers for Wellbeing, our mission is to build a foundation of healing and hope based on equity, education, and evidence-based practice for all communities. A nonprofit founded in 1969 in Charlotte, North Carolina, we have since grown to be one of the largest providers of comprehensive substance use disorder treatment in western North Carolina. From initial assessment to customized aftercare, McLeod Centers provides compassionate, steadfast support for our patients' journey to recovery. We are looking for passionate people to join our team! McLeod Centers for Wellbeing is currently searching for a Full-Time Front Office Coordinator to work for our Marion MAT program in Marion, NC. How will you help us achieve our mission? You will: Greet and assist visitors in a professional and courteous manner. Perform duties such as signing in guests, completing confidentiality agreements, and issuing visitor badges. Take incoming calls; answer questions and redirect them, as appropriate. Prepare and maintain patient records. Manage appointment scheduling and maintain calendars. Direct patients to the appropriate clinician for services. Facilitate patient fee payments. Balance the cash drawer at the end of each day and reconcile any discrepancies. Verify Medicaid eligibility, as needed. Handle incoming and outgoing mail and packages. Assist with administrative tasks such as data entry, filing, scanning, and photocopying. Order inventory, as needed. Coordinate with other departments to ensure seamless communication and workflow. Provide support to other team members, as needed. What are the qualifications needed for this role? We are looking for a minimum of a High School diploma or GED equivalent. Prior office administration experience, particularly in a healthcare setting with careful attention to patient confidentiality/HIPAA is strongly preferred. What we offer you as an employee: Employer Paid Benefits: Benefit from 100% employer-paid benefits including short and long-term disability, group-term life insurance, and an Employee Assistance Program. Financial Security: Secure your future with a 401(k) plan, with company matches up to 3% after 90 days of employment. Generous Leave Policies: Enjoy paid time off, sick leave accrual, and additional benefits such as bereavement, jury duty, and parent-child educational leave. Holiday Benefits: Celebrate 9 paid observed holidays and receive 1 floating holiday to use at your convenience. You will also receive a paid day off during your birthday month as our way of recognizing and celebrating you as a valued member of our team. PSLF Eligible: As an employee of a non-profit organization, you qualify for Public Student Loan Forgiveness to assist with your student loans. Continuous Growth Opportunities: Invest in your professional development with ongoing support and free continuing education opportunities across multiple disciplines. We also offer top-tier individual and group clinical supervision for professionals seeking CADC and LCAS licensures. *Fluent in Spanish? We offer an additional $1 per hour for bilingual candidates! Research indicates that women and underrepresented groups tend to apply for jobs only when they believe they meet 100% of the qualifications. At McLeod Centers, we encourage you to challenge this statistic and apply. It's rare for anyone to meet every qualification. We look forward to hearing from you!
    $24k-32k yearly est. Auto-Apply 21d ago
  • Front Desk Agent

    Firc Group N C 4.0company rating

    Front desk coordinator job in Asheville, NC

    Job Details 390 - Cambria Hotel - Asheville, NCDescription The Front Desk Agent at the Cambria Hotel Downtown Asheville are responsible for the guest registration process and communication of hotel services and promotions. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following: Provide exceptional guest service with welcoming greetings, body language, and undivided attention. Hotel check in/check out, ensuring proper credit is received, special requests are noted/fulfilled, and accurate information is established. Record and process reservations and cancellations. Thoroughly complete all guest transactions associated with the Front Desk computer system. Maintain an up-to-date working knowledge of all hotel amenities as well as any special events. Promote and sell special hotel programs, special rate packages, and upgrades when appropriate. Be knowledgeable of all emergency procedures and hotel policies. Accurately maintain house bank and handle all credit cards and cash according to hotel policies and procedures. Follow set procedures on postings, charges, credit cards, and refunds. Answer the telephone in a professional manner and assist guests with any questions, directions to the property, etc. Other duties as assigned by supervisor. JOB REQUIREMENTS: One year hotel front desk experience preferred but not required. Excellent guest service skills. Proficiency in the English language both verbal and written. Organizational skills including follow-through, problem solving and communication. Ability to stand for hours at a time. Must be able to work all shifts AM and PM, Holidays and Weekends. Who We Are Under the leadership of Founder Antonio O. Fraga and Son Alexander W. Fraga, FIRC Group, Inc. has established a distinguished reputation within Asheville and the surrounding area for providing careers and growth opportunities for so many. Our businesses include the Cambria Hotel Downtown Asheville, Haywood Park Hotel, Country Inn & Suites at Westgate, Isa's French Bistro, and Hemingway's Cuba Restaurant. This fall we will be opening Hola Restaurant featuring Spanish cuisine in the heart of downtown Asheville and we've begun a multi-use project called Main Street in Enka Village featuring a fourth hotel and restaurant, retail space, and condominiums. To date, we are 185 strong providing great memories through hotel and culinary experiences. Come join our team as we continue to grow! Work / Life Balance Our company values and appreciates your investment of time and dedication to its success. Here are programs to reciprocate for your time away from work: Paid Vacation for full-time associates Paid Personal Time Off for all associates Paid Holidays following 90 days of employment for all associates We Care For You FIRC Group, Inc. sponsors an affordable, comprehensive benefits program for full-time employees that includes medical, dental, and vision plans. Downtown Parking We provide associate parking, alleviating your need to find costly parking on your own. Career Development We provide the training needed to set you up for success, the coaching and performance feedback to sharpen your skills, and the encouragement to strive for your goals. Many of our current leaders once started as newcomers to hospitality.
    $23k-28k yearly est. 60d+ ago
  • Front Desk Agent

    Driftwood Hospitality Management 4.3company rating

    Front desk coordinator job in Asheville, NC

    Job Details 707 - Asheville The Radical Hotel - Asheville, NC Full Time AnyDescription Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services - all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel. JOB SUMMARY The Radical Hotel is not your average stay-it's bold, creative, and unapologetically different. We're looking for a Front Desk Agent who thrives in a high-energy, guest-focused environment and wants to be part of one of Asheville's most dynamic hospitality teams. What You'll Do: Serve as the first point of contact for guests, creating a warm, memorable welcome. Handle check-in, check-out, and reservation processes with efficiency and accuracy. Provide insider knowledge and personalized recommendations on Asheville's best food, art, and culture. Respond to guest inquiries and resolve issues with professionalism, creativity, and care. Collaborate with housekeeping, F&B, and other hotel departments to ensure a seamless guest experience. What We're Looking For: Prior front desk, customer service, or hospitality experience preferred-but not required. Strong communication and problem-solving skills. A genuine passion for creating memorable guest experiences. Comfortable with technology (PMS systems, POS, email, etc.). Positive, team-oriented attitude with flexibility to work evenings, weekends, and holidays. Why Join Us: Be part of a vibrant, one-of-a-kind hotel in the heart of Asheville's River Arts District. Competitive pay and benefits package. Growth opportunities within a creative and expanding hospitality group. A workplace culture that values individuality, authenticity, and fun. If you're ready to bring personality, energy, and care to every guest interaction, we want you on our team. Qualifications KNOWLEDGE, SKILLS & ABILITIES The Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable Any combination of education and experience equivalent and graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred. Prior hospitality experience preferred, but not required. Considerable skill in the use of a calculator and prepare moderately complex mathematical calculations without error. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and help resolve conflicts. Ability to read, listens, and communicates effectively in English, both verbally and in writing. Ability to access and accurately input information using a moderately complex computer system. Hearing and visual ability to observe and detect signs of emergency situations. PHYSICAL DEMANDS Ability to stand and move throughout front office and continuously performs essential job functions. Stand 95% of shift Lifting up to 25 pounds maximum. Occasional twisting, bending, stooping, reaching, standing, walking. Frequent talking, hearing, seeing and smiling. Benefits 401(k) Disability insurance Employee assistance program Health insurance Life insurance Paid time off Room Discounts Employee Food and Beverage Discounts EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
    $24k-29k yearly est. 23d ago
  • Front Desk Agent

    IR Management

    Front desk coordinator job in Asheville, NC

    AT INDIGO ROAD... Our goal is to be the best job you'll ever have in the hospitality industry. No joke, it's what we truly aim for. We believe that by taking care of you, you'll best take care of our guests. It's working. In addition to generous benefits and job openings across 30+ locations, we have internal growth opportunities for everyone who wants it. But most of all, we have heart. Founded in 2009 by Steve Palmer, IRHG sets itself apart in the industry by fostering an environment where our people come first. We want to meet you. Come join us in our mission to change the hospitality industry, forever. WHY THE FLATIRON HOTEL The 71 room Flat Iron Hotel is an adaptive re-use of Asheville, North Carolina's iconic, downtown landmark, the Flat Iron building which was erected in 1927. The new hotel within the historic Flat Iron will also include a restaurant/cafe, rooftop, speakeasy, banquet space, and shared work space. AS A FRONT DESK AGENT The Flatiron Hotel is seeking a highly motivated and detail-oriented individual to join our front desk team as a Front Desk Agent. In this key role, you will be the first point of contact for our valued guests, playing a vital role in ensuring their comfort and satisfaction throughout their stay. What we will ask of you: Always provide excellent and attentive service to guests. Handle confidential information, including guest records, with a high degree of integrity. Ensure proper credit card and key control policies are followed accurately. Obtain and verify essential guest information; ensure accuracy and completeness of all records for guest check-in/check-out needs, inquiries and reported problems. Responsible for knowing hotel emergency procedures. Maintain accurate accounts of cash, and credit transactions. Maintain the integrity of the guests' privacy, including confidentiality of personal information. Process check-ins, check-outs, and room assignments, assist with luggage when necessary. Maintain the integrity of Company proprietary information and protect Company assets. Maintain complete knowledge in the use of all office equipment, and property management systems. Follow all company safety and security policies and procedures. Report accidents, injuries and unsafe conditions. Attend required training and meetings. Proactive, takes initiative; creatively problem solves, exercises good judgment; attention to details; anticipates and exceeds guest expectations. Proficiency in Microsoft Word, Outlook and Excel preferred. Requirements Other Duties and Responsibilities: Strive to maintain personal, staff and guest safety. Reporting any incidents in a timely manner. Participates in activities and meetings. Hours Required: Thirty to Forty hours over a five-day period; flexible; days and times may vary based on needs of hotel. Hours based on business volume and needs, most weekends required. All other duties as assigned. Requirements for Success: Must be able to work from 3pm-11pm One or more years of employment in similar position or equivalent preferred Additional education, training, or certification preferred Positive, friendly, and enthusiastic mindset with an excellent record of hotel management Ability to communicate effectively with fellow leaders, managers, employees, and all guests Strong problem management skills with accuracy in quickly handling emergency situations and providing solutions Must be able to work days, nights, weekends and holidays Ability to constantly stand and walk with occasional stooping, kneeling, ascending, reaching, pushing, pulling, or lifting The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. As with all positions at The Indigo Road Hospitality Group, employment is “at will” or voluntary on both the part of the employee or employer. That means employment can be terminated by either party with or without notice and/or with or without cause. The Indigo Road Hospitality Group is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.
    $23k-29k yearly est. 60d+ ago
  • Front Desk Agent/PBX Operator | Full Time

    Omni Hotels & Resorts

    Front desk coordinator job in Asheville, NC

    The AAA Four-Diamond Omni Grove Park Inn & Spa is noted for understated elegance and southern charm; ten U.S. Presidents and countless luminaries from the worlds of art, entertainment, sports and politics have stayed at this hotel. The property offers sweeping views of the Blue Ridge Mountains, delectable restaurants, a Donald Ross golf course, tennis and fitness center, award winning spa and spacious convention facilities. Omni Grove Park Inn and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Grove Park Inn & Spa may be your perfect match. Job Description *Eligible for Upsell Incentive** Front Desk Agent/PBX Operators are responsible for providing a five-star welcome and departure experience to each guest, as well as serving as ambassadors throughout the guest's stay. Front Desk Agent/PBX Operators make the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area, and offering our full range of upscale hotel amenities and services to them. Front Desk Agent/PBX Operators are also responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests. They work closely with all hotel departments, especially our Concierge, Bell-Door and Ideal Services teams. They will direct and assist guests and associates with communication needs in accordance with Omni Standards Responsibilities Process guest check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures Empathetically listen to guest inquiries and provide appropriate responses Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.) Block rooms in the computer and follow through on designated requirements Pre-register designated guests and prepare key packets Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery) Maintain confidentiality of all guests and hotel information Employ attention to detail in order to ensure security of guest room access. Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments Maintain guest history files on all guests Accommodate room changes expediently Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction Issue safe deposit boxes to guests and ensure security of key Monitor, send, and distribute guest faxes Generate, print, and distribute daily and weekly reports Resolve discrepancies on the room status report with Housekeeping Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages, and promotions. Answer incoming telephone calls to the hotel efficiently and courteously. Direct phone calls and messages to appropriate personnel or guest. Assist all guests and employees. Initiating Omni prompt responses help line by logging information regarding problems/situations which require prompt attention and relaying to appropriate personnel. Recording and making Wake up calls. Receiving and sending facsimile messages as needed, as well as operating switchboard and two-way radio Qualifications Available for weekends and holidays, as well as mornings and evenings. Previous customer service experience preferred Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone Ability to accurately and efficiently input information into computer systems Ability to work cohesively with co-workers both within and outside of your department Ability to compute accurate mathematical calculations Ability to think clearly, quickly, and make concise decisions Ability to prioritize, organize, and follow up Ability to work well under pressure, dealing with many arrivals and departures within a short period of time Physical Requirements: Computer skills required. Must have the ability to work alone, with others, and remain at work station for entirety of shift. Must be able to work a flexible schedule including weekends and holidays. Must have customer service experience with excellent written and especially verbal communication skills Ability to stand for the duration of an entire shift. Ability to walk, run, bend, push, pull and lift moderate to heavy weight. Must be able to sit for extended periods of time. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
    $23k-29k yearly est. Auto-Apply 17d ago
  • Optometry Clinic Front Desk / Receptionist

    Elevate Eyecare

    Front desk coordinator job in Hendersonville, NC

    Job DescriptionSalary: $16- $18 We are seeking a friendly and organized Optometry Clinic Receptionist to join our team and be the welcoming face of our clinic. As the first point of contact for our patients, you will play a crucial role in creating a positive and efficient experience. Teamwork is at the heart of our clinic's success, and we are looking for a receptionist who can contribute to our collaborative and patient-focused environment. Responsibilities: Patient Scheduling, Registration and Service: Greet patients, by phone and in person, warmly and create a welcoming atmosphere in the clinic. Provide exceptional customer service by answering inquiries, scheduling and reminding of patient appointments, and addressing patient concerns with empathy and professionalism. Coordinate and manage the appointment schedule for optometrists and other clinic staff. Collect and verify insurance coverage ensuring the collection and storage of all proper patient billing information. Collect and verify patient information, insurance details, and medical history along with providing the necessary education on the necessary forms and documents needed for their visit. Provide basic information to patients about clinic procedures, policies and services Ensure accurate and complete entry of patient data into the clinic's electronic records system. Maintain a high level of professionalism and confidentiality in handling patient information. Assist in patient product ordering and dispensing as needed Uphold the clinic's standards of customer service and ethical conduct. Administrative / Clinic Support: Assist with administrative tasks and operational support, including but not limited to, filing, emailing, order placement, payment and data entry. Collaborate with all staff members to maintain an organized and efficient clinic environment. Work closely with optometrists, opticians, optometric technicians, and other clinic staff to ensure seamless patient care. Communicate effectively to relay important information and contribute to a positive team atmosphere. Qualifications: High school diploma or equivalent Strong customer service skills focused on communication, listening and supporting a team based environment Strong organizational abilities and attention to detail. Proficiency in using office equipment and computer systems. Willingness to embrace new technology and change Elevate Eyecare is a growing network of optometry practices with team members who are passionate about delivering the best outcomes for patients. Our vision is to be the best place to work and to deliver the ultimate patient experience to an ever-increasing number of people. This is achieved through our four core values: patient first, growth-oriented, respect, and fun. Experience local eyecare... elevated.
    $16-18 hourly 8d ago
  • Front Desk Coordinator - Taylors, SC

    The Joint Chiropractic 4.4company rating

    Front desk coordinator job in Taylors, SC

    Job DescriptionAre you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Competitive Pay $14-$16/hr Depending on Experience including commission What we are looking for in YOU and YOUR skillset! Driven to climb the company ladder! Possess a winning attitude! Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times “Top 400+ Franchises” and Entrepreneur's “Franchise 500 ” lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees. Powered by JazzHR ji WQBeJPG3
    $14-16 hourly 28d ago

Learn more about front desk coordinator jobs

How much does a front desk coordinator earn in Asheville, NC?

The average front desk coordinator in Asheville, NC earns between $23,000 and $37,000 annually. This compares to the national average front desk coordinator range of $26,000 to $38,000.

Average front desk coordinator salary in Asheville, NC

$29,000

What are the biggest employers of Front Desk Coordinators in Asheville, NC?

The biggest employers of Front Desk Coordinators in Asheville, NC are:
  1. HCA Healthcare
  2. The Joint Chiropractic
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