Patient Care Coordinator
Front desk coordinator job in Bend, OR
Job Details Bend, OR Full-Time/Part-Time $22.00 - $25.00 HourlyDescription
Patient Care Coordinator
Reports To: Practice Manager Department: Front Office / Patient Services Employment Type: Full-Time
The Patient Care Coordinator (PCC) is a vital member of the medical spa team, responsible for delivering an exceptional patient experience from the first point of contact through follow-up. This role requires comprehensive knowledge of all services offered, extensive product knowledge of medical-grade skincare, strong sales skills, and the ability to handle patient communications across multiple channels. The PCC ensures smooth daily operations, accurate transaction processing, and active participation in events, training, and promotions.
Key Responsibilities
Patient Interaction & Communication
Greeting patients warmly, answer incoming calls promptly (within 3 rings), and respond to inquiries with professionalism and accuracy.
Follow up with patients promptly regarding appointment confirmations, post-treatment check-ins, and general questions.
Collaborate with medical providers to address filtered clinical questions appropriately.
Respond to patient inquiries via Facebook, EZ Connect, and email in a timely and professional manner.
Maintain HIPPA and OSHA standards at all times.
Effectively communicate any patient concerns to the Practice Manager and Medical Director.
Service, Product, and Promotion Knowledge
Maintain complete knowledge of all medical spa services offered.
Demonstrate extensive product knowledge of all medical-grade skincare lines offered.
Maintain up-to-date knowledge of all special promotions, events, and membership offerings.
Sales & Outreach
Proactively reach out to patients via the re-engagement list, expiring rewards lists (Alle, Aspire), patients that have payment plans that are due to expire and the cancellation list to encourage bookings.
Actively sell memberships, promotional packages, and retail products.
Check-Out & Payment Processing
Accurately process check-outs, applying:
Rewards and loyalty points (Alle, Aspire, membership)
Gift cards and prepaid gift cards.
Membership discounts and package redemptions
Inform the Practice Director of any transaction discrepancies or system issues with Zenoti.
Operational & Administrative Duties
Refill and restock retail shelves daily.
Notify the Practice Manager of any supply needs.
Participate actively in staff meetings, training, and events.
Performance Metrics
Timeliness and accuracy of patient communications.
Patient satisfaction, retention, and rebooking rates.
Accuracy in transaction processing and application of rewards/discounts.
Success in re-engagement, expiring points, and cancellation list outreach.
Achievement of sales goals for memberships, packages, and retail products.
Qualifications
Qualifications
Previous experience in a medical spa, luxury spa, or medical office setting preferred.
Strong knowledge of medical-grade skincare products and aesthetic services.
Excellent communication and interpersonal skills.
Detail-oriented with strong organizational and multitasking abilities.
Proficient in computer systems, scheduling software, and social media platforms.
Professional, polished, and patient-focused demeanor.
Patient Care Coordinator
Front desk coordinator job in Bend, OR
Step & Spine Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Bend, OR Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a Patient Care Coordinator?
* A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
* Our Patient Care Coordinators have excellent customer service skills.
* Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.
A day in the life of a Patient Care Coordinator:
* Greets everyone who enters the clinic in a friendly and welcoming manner.
* Schedules new referrals received by fax or by telephone from patients, physician offices.
* Verifies insurance coverage for patients.
* Collects patient payments.
* Maintains an orderly and organized front office workspace.
* Other duties as assigned.
Fulltime positions include:
* Annual paid Charity Day to give back to a cause meaningful to you
* Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
* 3-week Paid Time Off plus paid holidays
* 401K + company match
Position Summary:
The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
* Core responsibilities
* Collect all money due at the time of service
* Convert referrals into evaluations
* Schedule patient visits
* Customer Service
* Create an inviting clinic atmosphere.
* Make all welcome calls
* Monitor and influence arrival rate through creation of a great customer experience
* Practice Management
* Manage schedule efficiently
* Manage document routing
* Manage personal overtime
* Manage non-clinical documentation
* Manage deposits
* Manage caseload, D/C candidate, progress note, and insurance reporting
* Monitor clinic inventory
* Training
* o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
* Complete quarterly compliance training.
Qualifications:
* High School Diploma or equivalent
* Communication skills - must be able to relate well to Business Office and Field leadership
* Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
* As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
* This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
* This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
* This position is subject to sedentary work.
* Constantly sits, with ability to interchange with standing as needed.
* Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
* Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
* Constantly uses repetitive motions to type.
* Must be able to constantly view computer screen (near acuity) and read items on screen.
* Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
* Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
* Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.
Front Desk Receptionist
Front desk coordinator job in Madras, OR
The Check In Receptionist (CIR) plays an extremely important role in our practice. The Check In Receptionist is responsible for welcoming patients, visitors, representatives and other customers by greeting and directing them in a friendly, prompt and helpful manner. The Check-In Receptionist will ensure the completion of paperwork, sign-in and security procedures, and scheduling of patients. During the check-in process the patients demographics are entered/updated and insurance is verified. In addition, he/she is responsible for ensuring that our office is ready for business each day as well as properly shut down and secured each evening. It is imperative that the receptionist always reflects a positive and courteous attitude toward our patients as he/she is a critical component of the high level of customer satisfaction that we strive to achieve. The receptionist must be well organized, efficient, and prompt. Strong communication skills are also imperative to the success of this position.
The Check-Out Receptionist (COR) is responsible for greeting patients as they check-out and offer them friendly and prompt assistance while coordinating the patient care. The COR reviews the provider's orders to determine necessary treatment plan and schedule future appointment/s accordingly. If patient does not schedule the suggested appointment, the patient is entered into the recall system for their 1 year annual check. Products are sold and dispensed at checkout. Prescription log is kept up to date daily. Recall is created for 3 week with aesthetician for every patient that purchase products. Outstanding balances are collected as well as deductible, coinsurances and any other payment due. Credits are used or refunded at time of checkout (send task to billing manager). Monetary collections are balanced daily, entered into the DNR for reconciliation, and deposited daily. The COR reviews and posts charges daily once notes are signed off by provider.
Flexibility: While this job description is meant to provide an overview and specific responsibilities of the Check-Out Receptionist, the Practice reserves the right to make changes, adjustments, and revisions, as need, to this document and will coordinate such modifications with Practice Administrator and Physicians.
COMMON GENERAL DUTIES
Maintain patient confidentiality.
Report broken equipment or unsafe building areas to the Administrator
Must be able to follow company policies and procedures.
Outstanding communication skills, positive and upbeat attitude at all times when greeting, checking in/out, and serving patients in general.
Must be able to interact in a positive and constructive manner with others and be able to take direction from the Practice Administrator and Physician owner.
Professional appearance (shower, no perfume, apply make-up and present with clean and brushed, dry hair), honesty, ethics, and excellent work ethic - willingness to work in a “sleeves-rolled” hands-on fashion to do whatever it takes to help the team succeed.
Utilize telephone courtesies on all telephone interactions, including placing callers on hold or directing them to voicemail.
Adhere to HIPAA, OSHA and any other compliance regulations.
Complete all task within the timelines established by the practice.
Perform other duties as assigned or requested.
Regular attendance and punctuality are required. (Must arrive to practice 15 minutes before the practice schedule starts).
Working Environment
Physical demands:
Average percent of time during regular shift devote to:
Walking, Squatting, Sitting, Bending, Reaching: 75%
Standing: 25%
Average lifting requirements:
Lifting Requirements: 20-40 lbs.
Frequency of Lifting: 0-25% of the time
Additional physical demands:
Ability to grasp with both hands; pinch with thumb or forefinger; turn with hand/arm; reach for (above shoulder height).
Ability to type 60 wpm.
Ability to operate multi-line telephone system, computer keyboard and adding machine.
Visual, Hearing, and Mental demands: Vision adequate to perform essential functions such as read telephone displays/computer terminals for long periods of time, correctable to 20/20. Hearing adequate to perform essential functions such as answering the telephone. Mental capacity adequate to perform essential functions such as quickly and accurately entering patient demographics and scanning documents while checking in multiple patients. Tact to deal with unfriendly individuals regarding various situations, and adequately handle stress.
Working Conditions: Normal business office environment. Requires individual to be in uniform daily. Required to exhibit a positive attitude and a professional appearance and show great detail and accuracy. Required to exhibit quality performance of the essential job functions to help the office run effectively and efficiently.
Requirements
Position Requirements
High School education or GED equivalent.
Minimum two years of medical office experience.
Working knowledge of general office duties.
Working knowledge of contracted insurance plans.
Accurate data entry.
Good verbal and written communication skills.
Great telephone skills.
Demonstrated ability to use a computer with Microsoft Word, Outlook and EMR software.
Excellent customer service skills.
Strong organizational skills with the ability to multi-task.
Ability to maintain confidentiality and thorough knowledge of HIPAA policy
Medical Receptionist - High Lakes Gynecology
Front desk coordinator job in Bend, OR
High Lakes Gynecology, of Praxis Health, is seeking an experienced Medical Office Support professional with outstanding customer service skills for a full time position. We are looking for a candidate with a collaborative, team spirit and a willingness to support the needs of our patients as well as the goals of the job and the team.
This position offers the opportunity to work in a women's healthcare setting alongside a dedicated, long-standing team. Our providers and medical assistants have been with the practice for many years, creating a stable and supportive environment. If you're passionate about women's health and enjoy working with experienced professionals in a fast-paced clinic, this could be a great fit for you
Compensation: $18.00 - $19.50/hour
Schedule: Monday - Friday 7:45 AM - 4:30 PM
In this role, you will greet, screen, schedule patients, input correct patient information, perform clerical duties related to clinical service and other medical receptionist duties as necessary.
Must have an aptitude to learn and a passion to serve others.
Must be someone who thrives in a busy, fast-paced environment.
Must have exceptional customer service skills, be highly organized, and detail oriented.
We offer:
Medical, Dental, Vision with In-Network & Custom Network discounts
401(K) with discretionary employer match
Paid Time Off
Free clinical diagnostic laboratory testing performed in house
Strong performance and attendance may result in a six-month and annual pay increase!
We are excited to share with you a short video that shows why the Praxis Health family is so special. Please click here: **************************** Essential Job Functions:
Greets, screens and schedules patients.
Inputs information into electronic health records and other support services platforms.
Performs clerical duties related to clinical service.
Prepares and processes correspondence. Answers routine medical administrative inquiries.
Performs high volumes of reception duties including but not limited to answering and screening telephone communication, relaying messages, questions and other relevant
information between patients and their clinical team.
Obtains, verifies, and updates patient information and provides support services to patients and medical staff.
Assistance in Medical Record maintenance including retrieving and sending to offices and individuals as requested and required by state and federal laws.
Ensures scheduling accuracy for ease and best use of provider and patient time.
Vital contributor to internal communication via multiple software programs.
Maintains files and assists establishing office systems.
Assists in the care and maintenance of office equipment.
Performs medical receptionist duties as necessary.
Minimum Qualifications
Education and/or Experience:
High school diploma or general education degree (GED).
1 year medical office experience required
1 year customer service experience
Typing Skills: 45 wpm minimum
Experience in a medical office setting preferred, but not required.
About Us
Praxis Health is a family of medical groups providing high quality healthcare throughout the state of Oregon. Our community-based clinics are the DNA of our business, providing better medicine, advocacy for our patients, and a satisfying and collaborative culture for our providers and staff.
The Praxis family approach is dynamically different than other healthcare companies in Oregon. We are not “big box” health care, but rather a company of small groups and clinics, of nimble micro-cultures that can quickly adapt to industry changes, as well as patient needs.
We have been serving communities across the beautiful and adventurous state of Oregon for over 50 years! And we are pioneers and thought leaders in the industry. Our commitment to innovative and operational excellence has allowed us to create healthcare solutions that are both cost-efficient and cutting edge.
Come see how healthcare is done right!
General Physical Requirements
Manual dexterity for office machine operation including computer and calculator; stooping, bending to handle files and supplies, mobility to complete errands for deliveries, or sitting for extended periods of time.
The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
Stress can be triggered by multiple staff demands and deadlines.
Work is performed in an office environment. Involves frequent contact with staff and patients.
Equal Opportunity Statement
EOE Disabled/Veteran
Praxis Health is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyPatient Services Representative
Front desk coordinator job in Bend, OR
The Patient Services Representative supports clinic operations, providing timely and quality customer service over the phone and in-person. This includes greeting, registering, and scheduling patients in an accurate and timely manner. This position creates patient records, provides documentation as appropriate to patients, and collects and applies patient payments.
Responsibilities
* Accurately check patients in and out for all patient appointments and updates patient record.
* Process the application and income calculations for submitting sliding scale applications to the supervisor.
* Schedule patients in accordance with established provider schedules and clinic protocols.
* Answer phone calls and questions, providing timely, accurate, and quality customer service.
Skills & Knowledge
Knowledge of standard office policies and procedures. Strong math skills. Knowledge of standard office machines including copier, fax, shredder, multi-line telephone, printers, etc. Knowledge of Microsoft Office software products preferred. Fluency in Spanish preferred.
Who We Are
Mosaic Community Health prides itself on being an innovative health system that pioneers unique and creative ways to provide and improve patient access to health care. Since our founding in 2002 we have proudly served insured and uninsured patients regardless of age, ethnicity, or income.
We focus on a holistic approach to patient care by incorporating behavioral health, pharmacy, and nutrition support to serve patients in the most meaningful way. At Mosaic Community Health, you will work with incredibly dedicated and mission-centered peers and be part of a dynamic team based environment.
Mosaic Community Health offers more than just a job, it is a lifestyle. A lifestyle of serving others. A lifestyle of being an integral part of your community. A lifestyle that offers work/life balance. A lifestyle of enjoying the outdoors! Central Oregon offers over 300 days of sunshine a year, so enjoy a PTO day on the mountain, biking/hiking trails, or the river! A lifestyle that improves lives, including yours. Of course, we also offer a great benefit package!
Receptionist
Front desk coordinator job in Bend, OR
Looking for a way to make an impact and help people?
Join PacificSource and help our members access quality, affordable care!
PacificSource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, sex, sexual orientation, gender identity, national origin, genetic information or age. PacificSource values the diversity of our community, including those we hire and serve. We are committed to creating and fostering a work environment in which individual differences and diversity are appreciated, respected and responded to in ways that fully develop and utilize each person's talents and strengths.
Provide coverage of telephone and front desk duties. Answer incoming calls in a prompt, courteous manner according to PacificSource customer service quality standards. Greet and assist visitors in a professional and efficient manner.
Essential Responsibilities:
Answer incoming calls in a prompt, courteous manner.
Assist callers by quickly determining the caller's needs and accurately directing calls to the appropriate personnel and/or department.
Communicate efficiently and effectively in obtaining, giving and exchanging information.
Greet and direct visitors.
Assure guests are identified and registered before allowing access to secured sections of the building
Partner with building maintenance to ensure general office maintenance and cleanliness
Coordinate office vendors to keep office operating efficiently
Receive premium payments, prepare receipts, and secure premiums.
Maintain the lobby as a professional first impression of PacificSource.
Assist in developing and maintaining related policies and procedures.
Complete all clerical duties such as address changes, documenting company survey results, preparing packets, and other general clerical duties as assigned.
Maintain office supply inventory and order supplies as needed and/or requested.
Attend to the safety of employees and guests to the extent that does not endanger self or others.
Provide front line communication and relay information in urgent or emergency situations.
Supporting Responsibilities:
Assist with clerical tasks of other departments as needed.
Meet department and company performance and attendance expectations.
Follow the PacificSource privacy policy and HIPAA laws and regulations concerning confidentiality and security of protected health information.
Perform other duties as assigned.
Work Experience: One year of multiline phone experience and/or reception duties preferred.
Education, Certificates, Licenses: High School Diploma or equivalent required.
Knowledge: Typing, 10-key required. Computer skills preferred.
Competencies:
Building Customer Loyalty
Building Strategic Work Relationships
Contributing to Team Success
Planning and Organizing
Continuous Improvement
Adaptability
Building Trust
Work Standards
Environment: Work inside in a general office setting with ergonomically configured equipment. Travel is not required.
Skills:
Accountability, Collaboration, Communication (written/verbal), Flexibility, Listening (active), Organizational skills/Planning and Organization, Problem Solving, Teamwork
Our Values
We live and breathe our values. In fact, our culture is driven by these seven core values which guide us in how we do business:
We are committed to doing the right thing.
We are one team working toward a common goal.
We are each responsible for customer service.
We practice open communication at all levels of the company to foster individual, team and company growth.
We actively participate in efforts to improve our many communities-internally and externally.
We actively work to advance social justice, equity, diversity and inclusion in our workplace, the healthcare system and community.
We encourage creativity, innovation, and the pursuit of excellence.
Physical Requirements: Stoop and bend. Sit and/or stand for extended periods of time while performing core job functions. Repetitive motions to include typing, sorting and filing. Light lifting and carrying of files and business materials. Ability to read and comprehend both written and spoken English. Communicate clearly and effectively.
Disclaimer: This job description indicates the general nature and level of work performed by employees within this position and is subject to change. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Employment remains AT-WILL at all times.
Auto-ApplyReceptionist
Front desk coordinator job in Bend, OR
Camping World is seeking a Receptionist for our growing team. Camping World is currently seeking a highly motivated and forward-thinking Receptionist to join our team! You will be a key contributor to providing a meaningful customer experience. We are looking for someone with a proven track record and desire to grow within our organization.
What You'll Do:
* First point of contact for customers
* Greet and welcome customers
* Set tone for a positive customer experience
* Check in VIP appointments and direct customers to the appropriate team member(s)
* Coordinate front desk activities including answering and directing incoming phone calls
* Track incoming sales calls in our CRM
* Maintain a strong work ethic with total commitment to success every day
* Assist customers with any questions directed to the reception desk
* Other duties, functions and responsibilities may be assigned to the position as appropriate and necessary
What You'll Need to Have for the Role:
* High School education or equivalent
* Previous experience in a high-standard customer service environment preferred
* Excellent interpersonal, presentation and relationship-building skills
* Strong ability to take initiative, coupled with leadership skills and the ability to take charge of a situation
* Strong sense of personal responsibility and reliability, with the desire to work as an integral member of a team
* Strong organizational skills with the ability to multitask
* Ability to effectively respond to and meet the needs of a diverse client base Computer skills: MS Office
* May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
General Compensation Disclosure
The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Camping World, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated.
Pay Range:
$14.00-$17.40 Hourly
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ******************************
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
Auto-ApplyCentralized Scheduler
Front desk coordinator job in Madras, OR
Pay range: $21.86 - $29.52 per hour, based on experience. This position comes with a comprehensive benefits plan that includes medical, dental, vision, a 403(b) retirement plan, and a generous Earned Time Off (ETO) program.
ST. CHARLES HEALTH SYSTEM
JOB DESCRIPTION
TITLE: Centralized Scheduler
REPORTS TO POSITION: Patient Access Services Supervisor
DEPARTMENT: Patient Access Services
DATE LAST REVIEWED: 9/25/2017
OUR VISION: Creating America's healthiest community, together
OUR MISSION: In the spirit of love and compassion, better health, better care, better value
OUR VALUES: Accountability, Caring and Teamwork
DEPARTMENTAL SUMMARY: The Patient Access Department registers and schedules all patients for medical services as ordered by their physician, obtaining all key information required to bill for services provided. Our goal is to provide professional, accurate and timely service within all aspects of registration and scheduling.
POSITION OVERVIEW: The Centralized Scheduler schedules appointments for diagnostic exams and procedures, to include entering the appropriate diagnostic testing order and demographics. The Centralized Scheduler works directly with patients, physician offices, other hospital departments and facilities to ensure patients accurately scheduled for procedures in a time manner. This position does not directly supervise any other caregivers.
ESSENTIAL FUNCTIONS AND DUTIES:
Pre-registers the patient in the registration system utilizing the scheduling system, accurately collects patient demographics, insurance information and collects required co-pay/deposits
Contacts patients and pre registers patients in registration system following specific registration criteria, schedules patient from physician orders as outlined by department standards
Selects correct procedures and properly selects procedure from templates and inputs information into system.
Researches and communicates with other departments to assure procedures are scheduled correctly when in question.
Solves practical problems, uses department resources to determine how to schedule.
General knowledge of medical terminology and procedures, accurately process written orders and enters appointments into scheduling system
Handles a large volume of incoming calls and multiple line system. Demonstrates excellent customer service, ensuring all patient calls are handled in a professional and expedient fashion, required to meet department standards for handling calls.
Maintains the flow of communication between departments, directs patients and physicians to correct department for procedures not scheduled in Centralized Scheduling.
Prioritizes work based upon level of urgency, review order to ensure all details are addressed and proper documentation is input into system
Supports the vision, mission and values of the organization in all respects.
Supports Value Improvement Practice (VIP- Lean) principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.
Provides and maintains a safe environment for caregivers, patients and guests.
Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the organization's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.
Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate.
May perform additional duties of similar complexity within the organization, as required or assigned.
EDUCATION
Required: High school diploma or GED.
Preferred: Associate's degree or higher.
LICENSURE/CERTIFICATION/REGISTRATION
Required: N/A
Preferred: N/A
EXPERIENCE
Required: Intermediate experience using PC based office productivity tools (e.g. Microsoft, Outlook, and Excel). Previous customer service experience in a high volume fast paced environment. Knowledge of medical terminology and procedures.
Preferred: 1 - 2 years of scheduling experience in a Call Center environment. Previous experience in a hospital/physician setting.
PERSONAL PROTECTIVE EQUIPMENT
Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.
ADDITIONAL POSITION INFORMATION:
Essential functions for each specific role:
Centralized Scheduler, Outpatient Rehab - Schedules outpatient rehab services and appointments accurately, responding to telephone inquiries and faxes from the patient's, physician offices, and clinics. Reads and interprets information provided by the insurance verifier, demonstrates accurate visit tracking. Work appropriate queues from One Content and Right Fax.
Centralized Scheduler, Therapy Aide - Processes written orders and enters into the scheduling with the highest degree of accuracy. Provides assistance to Occupational Therapists, Physical Therapists, and Speech Pathologists as needed. Maintains competency, operates equipment when indicated, and carries out therapist directives within scope of practice. Participates in planning, cleaning, ordering, and stocking supplies for units. Excellent Verbal, Written and communication skills. Demonstrates proper phone etiquette and understands medical terminology and procedures. Accurately process written orders, enters appointments into scheduling system. Ensures all patient calls are handled in a professional and expedient fashion.
.
Schedule Weekly Hours:
40
Caregiver Type:
Regular
Shift:
First Shift (United States of America)
Is Exempt Position?
No
Job Family:
SCHEDULER
Scheduled Days of the Week:
Variable with Call
Shift Start & End Time:
0800-1630
Auto-ApplyPatient Access Representative
Front desk coordinator job in Bend, OR
Job Title: Patient Access Representative Position Open: 1 Hours: Monday through Friday, 8:30AM - 5:30PM with a 1-hour lunch Location: Bend, South Side Clinic Rate: starting wage $21.41 per hour DOE, education and internal equity of current employees Position Type: Full-time
Benefits: Medical, Dental, Vision, 401K Retirement, Paid Time Off, Sick Time Off
Resume Required: No
Date Posted: 10/16/2025
Expires: Open until filled CORA has a pre-employment drug testing requirement for all positions.
JOB SUMMARY:
Provides front line reception and registration for our customers and patients. Responsible for obtaining required demographic and financial data, completing consents, escorting/directing patients and visitors, and collecting copays. Flexible in working occasional unscheduled shifts or portion of shifts due to situations and or sick calls.
ESSENTIAL DUTIES: This position requires regular, reliable attendance. This position requires a high level of attention to detail and accuracy, as the consequences of even a minor mistake can be significant for patients and providers. Other duties may be assigned.
1. Must have the ability to work cohesively with others.
a. Works well as part of a team
2. Must be able to multi-task checking in more than one patient at a time.
3. Greets and directs patients, salespeople, and visitors.
a. Ability to work well with diverse group of people.
b. Works well with the public
4. Ability to work under pressure.
5. Ability to meet departmental standards for productivity.
6. Prepares paperwork for the following day.
7. Verifies patient's appointment and time upon registration.
8. Verifies patient's record is up to date and accurate. Makes appropriate changes in computer system and on patient's medical record.
9. Assists with other medical office needs, including scheduling, telephone inquiries, data entry and cashier.
10. Must be flexible with work schedule as hours and/or location may vary depending upon patient schedule and/or reception coverage.
11. Receive time of service payments by cash, check, credit cards; may include billing payments. Issue receipts and change due to patients. May be responsible to count money in cash drawers at the beginning or end of shifts to ensure that amounts are correct and that there is adequate change.
EDUCATION AND EXPERIENCE:
One-year experience in medical office patient registration preferred, and /or three to six months related experience and/or training; or equivalent combination of training and experience. High school diploma or GED required. CPR Certification or the ability to obtain within 6 months of being hired.
TYPICAL PHYSICAL DEMANDS:
These typical physical demands are required with or without accommodation.
Stationary Position
· Must be able to remain in a stationary position for most of the workday.
· Sit-to-stand desks are available to all employees if the workstation has space to accommodate without obstruction to patients.
Move or Transverse
· Often moves about the inside of the office to access patients, filing cabinets, office machinery, etc.
· Occasionally moves/transports patients in wheelchairs.
Operate, Activate, Use, Prepare, Inspect, Place, Detect, Position
· Constantly operates a computer and other office productivity machinery, such as a computer, tablets, calculator, copy machine, printer, etc.
Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information, Monitor
· Frequently communicate with co-workers, patients, customers who have questions about billing, scheduling or services provided.
· Must be able to exchange accurate information in these situations.
Move, Transport
· Occasionally moves paper/boxes of varying weight normally up to 10 pounds.
· Occasionally moves/transports patients in wheelchairs.
Detect, Determine, Monitor, perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess
· Must be able to visually see patient to assist and identify changes in patient's wellbeing.
· Must be able to see to assess accounts, documents and written communications.
· Must have the ability to read orders or other communications on the patient's and clinic's behalf.
Exposure to work
· Constantly works indoors.
EEOC STATEMENT
CORA provides equal employment opportunities without regard to race, color, sex, religion, age, national origin, physical or mental disability, pregnancy, sexual orientation, gender identity or expression, family relationship, genetic information, marital status, veteran status, military service, use of protected leave, whistleblowing, expunged juvenile record, or any other classification protected by local, state, or federal law.
This policy of equal opportunity encompasses all aspects of the employment relationship, including applications and initial employment, promotion, transfer, selection for training opportunities, wage/salary administration, recruiting, hiring, reassignments, total compensation, benefits, layoff, rehires, discipline, and termination of employment.
Receptionist
Front desk coordinator job in Bend, OR
Camping World is seeking a Receptionist for our growing team.
Camping World is currently seeking a highly motivated and forward-thinking Receptionist to join our team! You will be a key contributor to providing a meaningful customer experience. We are looking for someone with a proven track record and desire to grow within our organization.
What You'll Do:
First point of contact for customers
Greet and welcome customers
Set tone for a positive customer experience
Check in VIP appointments and direct customers to the appropriate team member(s)
Coordinate front desk activities including answering and directing incoming phone calls
Track incoming sales calls in our CRM
Maintain a strong work ethic with total commitment to success every day
Assist customers with any questions directed to the reception desk
Other duties, functions and responsibilities may be assigned to the position as appropriate and necessary
What You'll Need to Have for the Role:
High School education or equivalent
Previous experience in a high-standard customer service environment preferred
Excellent interpersonal, presentation and relationship-building skills
Strong ability to take initiative, coupled with leadership skills and the ability to take charge of a situation
Strong sense of personal responsibility and reliability, with the desire to work as an integral member of a team
Strong organizational skills with the ability to multitask
Ability to effectively respond to and meet the needs of a diverse client base Computer skills: MS Office
May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
General Compensation Disclosure
The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Camping World, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated.
Pay Range:
$14.00-$17.40 Hourly
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ******************************
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
Auto-ApplyPatient Coordinator
Front desk coordinator job in Bend, OR
Job Description
Are you interested in joining a dynamic, lively, pleasant, thriving, and skilled multi-disciplinary clinic environment? We are looking to add a Patient Care Coordinator (25-35 hours/week) to our team. Working alongside our current providers, you will aid in the care of our patients. Together, you will assist our providers in managing a variety of musculoskeletal conditions using holistic physical and functional medicine approaches to achieve outstanding results. With a large patient population, we collaborate with many local doctors and surgeons and benefit from robust referral connections.
Our facility features aquatic therapy with an underwater treadmill and swim current, top-of-the-line rehab equipment, massage therapy, laser therapy, physical therapy, orthotics, nutrition, personal training, and functional medicine services. Our methodology is research-based, centered on delivering outcomes, and committed to offering premium service.
Starting Salary:
$17.85 Competitive Pay with monthly incentives/bonuses
Health Insurance, Dental Coverage, Vision Benefits
AFLAC Supplement
Retirement Plan with Employer Contribution
Paid Time Off
Fitness Perks
Company-provided Benefits
The schedule will involve starting at 7:00 am and concluding at 7:00 pm, based on the shift. Only Monday though Friday schedule, no weekends.
Compensation:
$17.85 hourly to start
Responsibilities:
Coordinate patient appointments and manage scheduling to ensure smooth clinic flow.
Serve as the primary point of contact for patients, addressing inquiries and providing information with empathy and clarity.
Facilitate communication between patients and healthcare providers to enhance the patient experience.
Maintain accurate patient records and ensure confidentiality in compliance with healthcare regulations.
Assist in the management of patient flow within the clinic, optimizing efficiency and minimizing wait times.
Collaborate with the healthcare team to support patient care plans and follow-up procedures.
Handle patient billing inquiries and process payments, ensuring transparency and accuracy in financial transactions.
Qualifications:
Experience in a healthcare setting, ideally in a patient-facing role.
Ability to manage multiple tasks efficiently in a fast-paced environment.
Proven track record of providing exceptional customer service with empathy and clarity.
Strong organizational skills to coordinate appointments and manage clinic schedules.
Familiarity with healthcare regulations and maintaining patient confidentiality.
Excellent communication skills to facilitate interactions between patients and healthcare providers.
Proficiency in handling billing inquiries and processing payments accurately and transparently.
About Company
Multidisciplinary outpatient Physical Therapy and Chiropractic clinic. Locally owned and operated. Offering aquatic therapy, land-based rehab, massage therapy, and chiropractic care to our community in the heart of Bend, Oregon.
We invite you to visit our website, ***************************
Patient Services Representative (Dental)
Front desk coordinator job in Bend, OR
The Patient Services Representative supports clinic operations, providing timely and quality customer service over the phone and in-person. This includes greeting, registering, and scheduling patients in an accurate and timely manner. This position creates patient records, provides documentation as appropriate to patients, and collects and applies patient payments.
Responsibilities
Accurately check patients in and out for all patient appointments and updates patient record.
Process the application and income calculations for submitting sliding scale applications to the supervisor.
Schedule patients in accordance with established provider schedules and clinic protocols.
Answer phone calls and questions, providing timely, accurate, and quality customer service.
Skills & Knowledge
Knowledge of standard office policies and procedures. Strong math skills. Knowledge of standard office machines including copier, fax, shredder, multi-line telephone, printers, etc. Knowledge of Microsoft Office software products preferred. Fluency in Spanish preferred.
Who We Are
Mosaic Community Health prides itself on being an innovative health system that pioneers unique and creative ways to provide and improve patient access to health care. Since our founding in 2002 we have proudly served insured and uninsured patients regardless of age, ethnicity, or income.
We focus on a holistic approach to patient care by incorporating behavioral health, pharmacy, and nutrition support to serve patients in the most meaningful way. At Mosaic Community Health, you will work with incredibly dedicated and mission-centered peers and be part of a dynamic team based environment.
Mosaic Community Health offers more than just a job, it is a lifestyle. A lifestyle of serving others. A lifestyle of being an integral part of your community. A lifestyle that offers work/life balance. A lifestyle of enjoying the outdoors! Central Oregon offers over 300 days of sunshine a year, so enjoy a PTO day on the mountain, biking/hiking trails, or the river! A lifestyle that improves lives, including yours. Of course, we also offer a great benefit package!
Receptionist
Front desk coordinator job in Bend, OR
Our Company At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.
We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.
At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.
A Typical Day...
Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future.
It would be even better if you also had...
* High school diploma or equivalent
* Ability to work flexible schedule and/or in multiple locations
* Sales/marketing experience
What you'll bring to the team...
* Answer phones and greet clients in a personalized, friendly, and inviting manner
* Match clients with the best-suited tax professional for their needs
* Schedule clients how they would like to be scheduled
* Help to ensure all clients needs have been met during service both in person, over the phone or virtually
* Maintain office cleanliness and organization of resources with team members
* Other duties as assigned
Your Expertise:
* Experience working in a fast-paced environment
* Previous experience in a customer service environment
* Ability to multi-task
* Strong organizational and time-management skills
* Computer proficient with the ability to use Microsoft Office
Why work for us
At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.
* Employee Assistance Program with Health Advocate.
* Wellbeing program, BetterYou, to help you build healthy habits.
* Neurodiversity and caregiver support available to you and your family.
* Various discounts on everyday items and services.
* Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
* Click here to checkout all available benefits.
The Community You Will Join:
At H&R Block we remain committed to building a Connected Culture - one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.
You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
If you're looking to make an impact, H&R Block is the place for you.
Sponsored Job
#28896
Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future.
Auto-ApplyPatient Service Representative - Float team, Per Diem
Front desk coordinator job in Bend, OR
About Our Company
We're a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.
Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians.
When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.
Please Note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, ********************.
Job Description
Position Summary:
The Patient Service Representative (PSR) is responsible for a variety of administration functions, including, but not limited to: greeting patients/families, scheduling appointments and tests in an efficient and timely manner, answering the telephone promptly and dealing with the caller's needs in a professional manner, collecting cash payments, issuing receipts and posting payments, daily extensive computer use navigating multiple applications. The PSR maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.
Essential Functions:
Greets visitors, patients, and families in a friendly professional manner and directs them appropriately.
Communicates proactively with co-workers, physicians and patients regarding registration related information.
Informs patients of delay in physician schedules
Posts all self-pay charges, collects payments, and provides patient with receipt
Accurately reconciles daily payments
Opens and closes batches properly, accurately reconciles collections, prepares deposits and documents corrections.
Scans the insurance card, processes insurance verifications utilizing the on-line system, and updates the patient account.
Obtains, verifies and updates patient information including demographics, insurance, HIPAA forms and financial waivers
Accurately explains and completes any/all necessary forms for the patient, obtains and witnesses necessary signatures
Demonstrates a working knowledge of the insurance grid for all services performed; explains par and non-par insurance plans.
Appropriately refers applicable patients to financial counselors
Schedules appointments accurately according to department guidelines; using waitlist when applicable.
Schedules and enters orders for diagnostic tests, and procedures, following all appropriate workflows
Reconciles billing slips to daily schedule.
Performs various clerical duties such as faxing, photocopying, scanning, filing and mailings.
Effectively communicates problems, concerns, or issues to the Office Supervisor / Manager appropriately and promptly.
Promptly answers the telephone, directs all calls appropriately, takes an accurate message and delivers to the appropriate individual/demonstrates appropriate etiquette.
Confirms future appointments as needed. Review Eligibility and Phone report
Demonstrates flexibility with various work schedules, covers for other staff when asked including other office locations
Working knowledge of management of workflow dashboard
Demonstrates the ability to adequately follow downtime procedures
Recognizes and performs duties which need to be performed although not directly assigned
General Job Functions:
Other duties as assigned
Education and/or Experience:
High School Graduate/GED / Equivalent required. Vocational / Technical School / Diploma Program preferred
Associate's Degree, preferred
0 - 1 years' experience. 2-4 years' experience preferred
Ability to communicate in English, both orally and in writing, required
Ability to organize and perform multiple tasks in a timely manner, required
Basic proficiency in computer use, required
Knowledge of medical office and terminology, preferred
Ability to commute to satellite offices as needed, required
Standard Office Equipment (Phone, Fax, Copy Machine, Scanner, Email/Voice Mail)
Standard Office Technology in a Window based environment
EHR, Practice Management System and Departmental/Ancillary Systems
About Our CommitmentTotal Rewards at VillageMD
Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD's benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.
Equal Opportunity Employer
Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.
Safety Disclaimer
Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, ************************************* or file a complaint at ***************************************
Auto-ApplyOffice Representative - State Farm Agent Team Member
Front desk coordinator job in Redmond, OR
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
401k
Salary plus commission/bonus
Health benefits
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Hiring Bonus up to $
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Front Desk Agent- PT- CRR
Front desk coordinator job in Redmond, OR
/ Objective: Under the direction of the Front Desk Supervisor and/or Manager, the Front Desk Agent will be responsible for providing exceptional guest service to guests, owners, supervisors and associates in a warm and friendly manner. Associate will work independently or in a team under little to no supervision. This position relies on good judgment to perform the functions of the job.
Primary Essential Functions:
* All associates are obligated to support and uphold the values, expectations, policies, and procedures of Grand Pacific Resorts as outlined in the Employee Handbook.
* Check guests/owners in and out of the resort, answering any questions they may have.
* Meet and exceed guest/owner expectations by providing exceptional customer service by phone or in person.
* Answer a high volume of inbound calls from guests/owners.
* Communicate effectively with guests, owners, supervisors and associates.
* Resolve customer complaints and problems calmly and effectively.
* Obtain or confirm guest information, assign rooms, and activate and distribute keys.
* Occasionally assist guests with loading or unloading luggage utilizing the staircase if necessary.
* Occasionally deliver guest request items to and from rooms.
* Responsible for conducting all responsibilities in a professional and ethical manner.
* Responsible for maintaining a consistent, regular attendance record.
* Adhere to performance standards, company policies and procedures, as they relate to the department.
Patient Coordinator
Front desk coordinator job in Bend, OR
At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives.
Job Type: Full Time
Salary: $20 - $24 / hour
At Aspen Dental, we put You First. We offer:
A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*
Career development and growth opportunities with our best-in-class training program to support you at every stage of your career
A fun and supportive culture that encourages collaboration and innovation
Free Continuous Learning through TAG U
How You'll Make a Difference
As a Patient Coordinator, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in a four-week training program to succeed in your role.
Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection
Balance nightly deposits and credit card processing
Additional tasks as assigned by the Manager
Preferred Qualifications
High school diploma or equivalent
Strong communication and interpersonal skills with an ethical mindset
High regard for time management
Organized and detail oriented
Must be age 18 or older
Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.
*May vary by independently owned and operated Aspen Dental locations.
ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Auto-ApplyMedical Receptionist Full-Time
Front desk coordinator job in La Pine, OR
Status: Fulltime, Onsite
Work Schedule: Monday - Friday
Benefits Eligible:
Medical - $0 deductible & $0 premium for employee only coverage
Dental - $0 premium for employee only coverage
Vision - $0 premium for employee only coverage
Paid Vacation & Sick Leave
Eligible for Paid Holidays
401K, Life Insurance, and much more!
Position Summary
Ensures demographic and insurance information is received and entered in the patient's electronic health record in accordance with established health center procedures. Makes appointments for patients using the health center's practice management software, greets and registers patients in an accurate and timely manner, creates patient charts/accounts, and collects patient payments.
Notice:
Per State & Federal regulations healthcare providers and healthcare staff working at the La Pine Community Health Center must provide their employer, contractor, or responsible party with either:
Proof of vaccination showing they are fully vaccinated;
OR
Documentation of a medical or religious exception.
Duties and Responsibilities
Obtains and/or verifies that current demographic information is accurate and updates information in the system as needed
Obtains and/or verifies insurance status and updates information in the system accurately as needed
Verifies insurance eligibility and visit filing order in accordance with established health center procedures
Meets with the Billing department and Clinic Operations Manager bi-weekly
Communicates with patients in a courteous and professional manner
Schedules patients in accordance with established provider schedules and health center protocols
Records no-shows and cancellations in system and in patient records, and routes patient messages to appropriate clinical staff
Creates accounts for new patients
Routes overflow phone calls to the appropriate party or takes complete, accurate messages
Maintains strict patient confidentiality
Advises patients of health center policies regarding scheduling, payments, no-shows, etc. and answers questions as appropriate. Advises patients to bring in necessary financial and/or insurance documentation as indicated.
Checks patients in and out, collects patient payments
Assists with filing, copying, faxing, and other clerical duties when time is available and at direction of manager
Prints end-of-day reports and balances cash drawer
Assists in maintaining the waiting room in a clean and orderly manner
Adhere to HIPAA policies and regulations
Participates in staff meetings, training sessions, and other meetings as directed
Performs other duties as assigned
Minimum Qualifications
High school diploma or equivalency
Excellent customer service skills
Preferred Qualifications
Experience with health insurance and/or medical billing processes
Knowledge of Microsoft Office software products
Familiar with electronic health records software
Auto-ApplyReceptionist
Front desk coordinator job in Sisters, OR
#LI-DNI
Front Desk-Patient Care Coordinator
Front desk coordinator job in Redmond, OR
Job Description
Patient Care Coordinator Schedule: Monday through Thursday, 7:30 AM - 6:00 PM (full-time). Some flexibility may be required, including occasional Tuesdays until 7 PM and a few pre-planned weekend training seminars throughout the year.
Are you seeking a dynamic career with a growing company and a team that knows how to make work fun? Look no further! We're looking for a full-time team member who is vibrant, positive, driven, and passionate about making a difference.
About Us:
We're a leading medical office in Central Oregon dedicated to exceptional patient care and a seamless patient experience. Our team prioritizes efficiency, outstanding service, and a commitment to quality. With a strong focus on continuous improvement, we're constantly enhancing the patient journey.
Our Mission:
We believe in transforming lives by helping patients achieve their health and wellness goals without relying on drugs or surgery.
What We're Looking For:
While prior experience isn't required, experience in a medical office or direct patient care is a plus. Ideal candidates are detail-oriented, friendly, and possess excellent memory skills. A genuine desire to promote wellness and provide outstanding customer service is essential. If you thrive in a fast-paced environment and enjoy creating order and structure, we'd love to hear from you!
Qualifications:
• High school diploma or equivalent
• Basic math skills
• Strong grammar and spelling abilities
• Customer service focus
• Ability to manage patient flow efficiently
• Medical office experience is a plus
Key Responsibilities:
• Coordinate patient care and schedules
• Deliver exceptional patient service
• Accurately collect and process patient payments
• Organize patient files and records
• Collaborate with the healthcare team to ensure a smooth patient experience
• Support insurance-related tasks with our insurance department
• Perform other tasks as needed
Salary Range:
$18.50 - $20.00 per hour, depending on experience
Benefits:
• Competitive bonus program
• Health insurance upon qualification (we cover half of the employee's premium)
• Retirement program with company match upon qualification
• Complimentary care services
• Paid time off (PTO)
To Apply:
Please submit your resume and a cover letter. We're excited to meet the newest addition to our team!
Requirements/ResponsibilitiesSpecial Instructions
Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.