Front desk coordinator jobs in Jackson, MS - 93 jobs

Elite Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Clinton, MS. Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills - must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.

Elite Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Clinton, MS. Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills - must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Competitive Pay $-14-18/hr + Bonus What we are looking for in YOU and YOUR skillset! * Driven to climb the company ladder! * Possess a winning attitude! * Have a high school diploma or equivalent (GED). * Complete transactions using point of sale software and ensure all patient accounts are current and accurate * Have strong phone and computer skills. * Have at least one year of previous Sales Experience. * Participate in marketing/sales opportunities to help attract new patients into our clinics * Be able to prioritize and perform multiple tasks. * Educate Patients on wellness offerings and services * Share personal Chiropractic experience and stories * Work cohesively with others in a fun and fast-paced environment. * Have a strong customer service orientation and be able to communicate effectively with members and patients. * Manage the flow of patients through the clinic in an organized manner Essential Responsibilities * Providing excellent services to members and patients. * The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. * Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. * Answering phone calls. * Re-engaging inactive members. * Staying updated on membership options, packages and promotions. * Recognizing and supporting team goals and creating and maintaining positive relationships with team members. * Maintain the cleanliness of the clinic and organization of workspace * Confident in presenting and selling memberships and visit packages * Keeping management apprised of member concerns and following manager's policies, procedures and direction. * Willingness to learn and grow * Accepting constructive criticism in a positive manner and using it as a learning tool. * Office management or marketing experience a plus! * Able to stand and/or sit for long periods of time * Able to lift up to 50 pounds * Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times "Top 400+ Franchises" and Entrepreneur's "Franchise 500" lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.

The Patient Access Representative facilitates a welcome and easy access to the facility and is responsible for establishing an encounter for any patient who meets the guidelines for hospital service. The PAR ensures that all data entry is accurate, including demographic and financial information for each account. The PAR has numerous procedural requirements, including data elements, insurance verification, and authorization for services; collections for all patient portions including prior balances; and balancing of cash at shift end. The PAR communicates directly with patients and families, physicians, nurses, insurance companies, and third party payers. The PAR has the ability to, and serves as, team lead, lean Process improvement participant, new hire preceptor/mentor and/or auditor for regulatory and billing compliance. * Customer Service * Effectively meets customer needs, builds productive customer relationships, and takes responsibility for customer satisfaction and loyalty. * Represents the Patient Access department in a professional, courteous manner at ALL times. * Asks patients if they may have special needs. * Calls patients by name. * Greets patients in a courteous and professional manner. * Quality * Adheres to the Passport accuracy percentage rate of 97.5 or above on a consistent basis when registering accounts. * Supports the flexible needs of the department to accommodate patient volume in all areas of the hospital. This may require assignment to another area of the department, and shift change. * Supports the department in achieving established performance targets. * Completes training required as needed. * Demonstrates reliability and dependability by reporting to work when scheduled. * Financial Collections * Calculates and collects the estimated patient portion, based on benefits and contract reimbursement as well as prior balances. * Utilizes appropriate language and behavior to collect patient financial responsibility. * Collects co-payments, deductibles, deposits and/or amounts due on previous accounts. * Demonstrates knowledge and ability to review notes on all pre-admitted accounts and discuss with customer in a courteous and professional manner. * Demonstrates knowledge and ability to review and explain previous accounts. * Demonstrates knowledge and ability to complete account acknowledgement forms when appropriate. * Collects cash, prints receipts, and balances cash drawers. * Insurance and Benefits Knowledge * Demonstrates knowledge of insurance plans. * Verifies eligibility and obtains necessary authorizations for services rendered. * Completes Medicare Secondary Payor Questionnaire. * Utilizes online eligibility. * Obtains authorization/verification of required insurance companies. * Utilizes appropriate software and worksheets to calculate patient financial responsibility. * Performs financial assessment for appropriate program assistance. * Utilizes appropriate guidelines to assist patient with financial responsibility. * Demonstrates accuracy in selected insurance plans (I-plans). * Registration * Serves in a team lead role (if assigned). * Participates in/assists with performance improvement initiatives and demonstrates an understanding and compliance of all department policies and procedures. * Mentors and trains other associates. * Acts as auditor for regulatory and billing compliance. * Other Duties as Assigned * Performs all other duties as assigned. Education: High School diploma or equivalent Experience: 2 years relevant experience in the healthcare industry. Related certification (e.g. Certified Coder, Certified Medical Assistant) substitutes for 1 year of experience.

The Patient Access Representative facilitates a welcome and easy access to the facility and is responsible for establishing an encounter for any patient who meets the guidelines for hospital service. The PAR ensures that all data entry is accurate, including demographic and financial information for each account. The PAR has numerous procedural requirements, including data elements, insurance verification, and authorization for services; collections for all patient portions including prior balances; and balancing of cash at shift end. The PAR communicates directly with patients and families, physicians, nurses, insurance companies, and third party payers. The PAR has the ability to, and serves as, team lead, lean Process improvement participant, new hire preceptor/mentor and/or auditor for regulatory and billing compliance. Responsibilities * Customer Service * Effectively meets customer needs, builds productive customer relationships, and takes responsibility for customer satisfaction and loyalty. * Represents the Patient Access department in a professional, courteous manner at ALL times. * Asks patients if they may have special needs. * Calls patients by name. * Greets patients in a courteous and professional manner. * Quality * Adheres to the Passport accuracy percentage rate of 97.5 or above on a consistent basis when registering accounts. * Supports the flexible needs of the department to accommodate patient volume in all areas of the hospital. This may require assignment to another area of the department, and shift change. * Supports the department in achieving established performance targets. * Completes training required as needed. * Demonstrates reliability and dependability by reporting to work when scheduled. * Financial Collections * Calculates and collects the estimated patient portion, based on benefits and contract reimbursement as well as prior balances. * Utilizes appropriate language and behavior to collect patient financial responsibility. * Collects co-payments, deductibles, deposits and/or amounts due on previous accounts. * Demonstrates knowledge and ability to review notes on all pre-admitted accounts and discuss with customer in a courteous and professional manner. * Demonstrates knowledge and ability to review and explain previous accounts. * Demonstrates knowledge and ability to complete account acknowledgement forms when appropriate. * Collects cash, prints receipts, and balances cash drawers. * Insurance and Benefits Knowledge * Demonstrates knowledge of insurance plans. * Verifies eligibility and obtains necessary authorizations for services rendered. * Completes Medicare Secondary Payor Questionnaire. * Utilizes online eligibility. * Obtains authorization/verification of required insurance companies. * Utilizes appropriate software and worksheets to calculate patient financial responsibility. * Performs financial assessment for appropriate program assistance. * Utilizes appropriate guidelines to assist patient with financial responsibility. * Demonstrates accuracy in selected insurance plans (I-plans). * Registration * Serves in a team lead role (if assigned). * Participates in/assists with performance improvement initiatives and demonstrates an understanding and compliance of all department policies and procedures. * Mentors and trains other associates. * Acts as auditor for regulatory and billing compliance. * Other Duties as Assigned * Performs all other duties as assigned. Qualifications Education: High School diploma or equivalent Experience: 2 years relevant experience in the healthcare industry. Related certification (e.g. Certified Coder, Certified Medical Assistant) substitutes for 1 year of experience.

Requirements Education & Experience High school diploma/GED plus one (1) year of customer service or medical office experience.

Baptist Surgery Center - Opening Soon! JOB TITLE: Front/Back Office Coordinator SHIFT: Mon - Fri, 5:45 am - 2:15 pm Front/Back Office Coordinator - This position will greet patients upon arrival, check patients in on a daily basis, collect all co-pays from and perform other duties as assigned. GENERAL SUMMARY OF DUTIES: Greet patients upon arrival and check patients in on a daily basis. Collect all co-pays from patients if applicable. Obtain photo ID and insurance card to be scanned into system. Check patients out as needed to assist with patient flow. Prepare deposits. Prepare end of day batch sheet. Send all paperwork to appropriate departments via inter-office mail. Confirm appointments for the following business day. Assist with office duties that can be performed at the check in desk. Assist with maintaining a pristine office. Maintain a neat and clean work environment. SUPERVISION RECEIVED: Direct supervision from Practice Administrator and Office Supervisor. ESSENTIAL FUNCTIONS: Must arrive prior to start time in order to become situated before patient's arrival. Perform all office duties required. EDUCATION: High School Diploma, with 1-2 years experience in healthcare background KNOWLEDGE: Knowledge of clinic policies and procedures. Knowledge of computer systems, programs. Knowledge of medical terminology. SKILLS: Must be able to multi - task. Must be able to express compassion and kindness to patients calling and being seen in the office. Must maintain a professional and upbeat attitude. Skill in written and verbal communication and customer relations. ABILITIES: Ability to work with effectively with medical staff, Management, authorizations, external agencies and patients. PHYSICAL/MENTAL DEMANDS: Requires sitting and standing associated with a normal office environment. ENVIRONMENTAL/WORKING CONDITIONS: Normal busy office environment with much patient contact. Occasional evening or weekend work. Benefits: Comprehensive health, dental, and vision insurance Health Savings Account with an employer contribution Life Insurance PTO 401(k) retirement plan with a company match And more! Equal Employment Opportunity & Work Force Diversity Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.

Job DescriptionBenefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. Responsibilities Monitor the maintain knowledge of hotel operations and activities Take reservations and answer questions via phone, email, and in-person Build rapport with guests and identify their needs through friendly conversation and open-ended questions Describe the features and amenities of guest rooms Ensure compliance with health and quality standards Qualifications Friendly and outgoing personality Familiarity with hospitality industry standards Proficient in English; knowledge of other languages is a plus Computer literacy Able to resolve issues with a customer-focused orientation Able to lift 30 pounds

Hours: Full-Time/Hourly Certification: No Please visit our website, www.ambitionprep.org/careers, for additional information. Serves as student administration management (SAM) system administrator and primary contact; assists with SAM training; ensures timelines are met; inputs and maintains required data on student administration management system; runs site specific queries/reports. Serves as secretary/receptionist for building principal; organizes, manages, and supervises office operations and personnel; performs a variety of administrative support functions regarding school personnel Administers medication to students with parent authorization; monitors students on medication; provides minor first aid and notifies parents in case of emergency. Opens, sorts, and routes mail, packages and special deliveries to appropriate individuals and departments. Assists with handling attendance, tardiness, and dismissals of students; schedules students and changes student schedules as directed. Maintains list of students who receive assistance from the Department of Human Services. Request, send, and maintain student records and other documents. Collects and receipts all money, maintains proper bookkeeping, and prepares funds for deposit. Answer, screen, and forward telephone calls. Schedule and confirm appointments, meetings, and events. Welcome and assist families and visitors in a friendly and professional manner. Copy, scan, and file documents. Performs other related duties as requested or assigned. Desired and Required Experience Bachelor's degree (preferred) Formal qualification in office administration, secretarial work, or related training. 1-2 years of experience in a similar role. Exceptional ability to create a welcoming environment. Experience with customer service Ability to observe business etiquette and maintain a professional appearance Experience working with word processing, spreadsheets, and emails, including Google suites Strong and exceptional technical and data computer skills Working knowledge of printers, copiers, scanners, and fax machines. Excellent interpersonal and communication skills. Desired Characteristics Unwavering commitment to Ambition Prep's mission, students, families, and community. The belief that all students can learn at a high level, regardless of race, culture, or socioeconomic status. Ability to multi-task and work with an ambiguous, fast-moving, start-up environment. Team player: demonstrates maturity, growth mindset, strong work ethic, follow through and flexibility. Ability to take constructive feedback and quickly incorporate feedback. Innovative, creative, organized and willing to take risks. Compensation Ambition Preparatory Charter School offers competitive salary and benefits commensurate with experience. Ambition Preparatory Charter School is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, national or ethnic origin, age, disability, pregnancy or veteran status. Disclaimer: This describes the general nature and level of work being performed by individuals hired into this job. This is not intended to be an exhaustive list of all responsibilities and duties required. Ambition Prep reserves the right to change any or all content of this job description based on business needs.

* Responsible for obtaining re-authorization requirements for on-going coverage of durable medical equipment. * Review and obtain necessary compliance documents, medical records and prescriptions in order to submit for re-authorization. * Responsible for assisting patients in the re-authorization process * Responsible for working with sales and clinical personnel to facilitate re-authorization tasks. * Review & work pending re-authorization tasks daily * Assist in the appeals process for denied re-authorizations * Travel as needed to provider's office/clinic/hospital to obtain records for re-authorization. * Contact patients to coordinate any necessary doctor's appointments needed in order to submit re-authorization * Notify RT/Sales teams regarding non-compliance and re-authorization deadlines that are not met * Establishes and maintains effective communication and good working relationship with co-workers for the patient's benefit. * Performs other clerical tasks as needed, such as answering phones, faxing, and emailing. * Completes other duties, as assigned * Communicates appropriately and clearly to Manager/Supervisor, and other superiors. Reports all concerns or issues directly to Regional Sales Manager. Requirements: * Learns and maintains knowledge of current patient database and billing system * Ability to understand re-authorization requirements * General knowledge of government, regulatory billing and compliance regulations/policies for Medicare, Medicare Advantage, Commercial Insurance & Medicaid * Medical Terminology background * Enough knowledge of policies and procedures to accurately answer questions from internal and external customers. * Utilizes initiative; maintains set level of productivity goals with ability to consistently and accurately Experience: * Clinical administrative experience preferred * Two years' experience in insurance office, doctor's office, or three years' general office experience. Skills: * Superior organizational skill. * Attention to detail and accuracy. * Ability to work as part of a health care team. * Effectively communicate with physicians, patients, insurers, colleagues and staff * Proficient in Microsoft Office, including Outlook, Word, and Excel

Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Competitive Pay $-14-18/hr + Bonus What we are looking for in YOU and YOUR skillset! Driven to climb the company ladder! Possess a winning attitude! Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times “Top 400+ Franchises” and Entrepreneur's “Franchise 500 ” lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.

The Patient Access Representative 1 (PAR1) is responsible for accurately registering inpatients, outpatients, and/or ER patients in the EMR, including validating patient information, verification of insurance coverage, calculation of and collection of patient co-insurance/deductibles/co-pays, authorization for services, and balancing of cash. the PAR1 ensures the patient's experience is best in class and demonstrates effective communication skills with patients and families, physicians, nurses, and insurance companies. The PAR1 is knowledgeable of and compliant with federal and state regulations related to acute-care patient registration. Job Function : * Registration * Effectively meets customer needs, builds productive customer relationships, and takes responsibility for customer satisfaction and loyalty. Represents the Patient Access department in a professional, courteous manner at ALL times. Asks patients if they may have special needs. Calls patients by name, Greets patients in a courteous and professional manner. Prioritizes and completes registration in a consistent, courteous, professional, accurate and timely manner. * Obtains necessary information from patient, including demographic information, insurance, guarantor, and correctly inputs it into registration software. If patient is already in the system, finds correct patient record and verifies information in the system. * Uses critical thinking skills to evaluate each registration situation to ensure customized registration experience based on individual patient circumstances. Uses knowledge of federal and state laws (EMTALA, HIPAA, Balanced Billing Act, Participating Provider statute, HITECH law, worker's compensation regulations, victims of sexually-oriented criminal offenses regulation, 2 midnight rules, ABN's, Patient status requirements, MSPs, and state regulations on notification of out-of-network status) to ensure compliant registration * Ensures each patient is assigned only one medical record number. * Communicates the purpose of and obtains patient/legal guardian signatures on all necessary hospital documents such as Hospital consent forms, assignment of benefits, patient rights, etc. * Extensively documents each encounter in account notes to ensure successful cross-function communication. * Ensures orders are received and are consistent with tests/procedures. * Monitors the waiting room, facilitates patient flow, and resolves issues regarding orders or missing/conflicting information, to ensure timely and accurate patient registration. * Insurance and Benefits Knowledge * Demonstrates knowledge of insurance plans, including understanding of varying payer rules and requirements related to insurance coverage and prior authorization * Verifies eligibility (utilizing online eligibility software tools whenever possible) and obtains necessary authorizations for services rendered. * Selects correct insurance plans in the registration software, in the correct order (primary versus secondary). * Has understanding of required forms (including Medicare Secondary Payer Questionnaire) and has ability to explain them to the patient. * Utilizes payment estimator software to calculate patient financial responsibility. Uses critical thinking skills to determine correct data input during the estimate process and to verify accuracy of output. * Determines when patients may be eligible for financial assistance and directs patients to appropriate resources. * Financial Collections * Uses proven customer service techniques and scripting to collect the patient financial obligation, at or before the time of service. Negotiates with patient to ensure a deposit is collected, in accordance with corporate policy and procedure. * Understands and explains the details of the out-of-pocket calculation. * Analyzes documentation/notes on current and previous accounts in order to explain balances to the patient. * Demonstrates knowledge and ability to complete account acknowledgement forms when appropriate. * Collects cash, prints receipts, and balances cash drawers. * Other Duties as Assigned * Performs all other duties as assigned. Education: High School diploma or equivalent. Experience: 1 year customer service experience or related certification (e.g. Certified Coder, Certified Medical Assistant) substitutes for 1 year of experience.

The Patient Access Representative 1 (PAR1) is responsible for accurately registering inpatients, outpatients, and/or ER patients in the EMR, including validating patient information, verification of insurance coverage, calculation of and collection of patient co-insurance/deductibles/co-pays, authorization for services, and balancing of cash. the PAR1 ensures the patient's experience is best in class and demonstrates effective communication skills with patients and families, physicians, nurses, and insurance companies. The PAR1 is knowledgeable of and compliant with federal and state regulations related to acute-care patient registration. Responsibilities Job Function : * Registration * Effectively meets customer needs, builds productive customer relationships, and takes responsibility for customer satisfaction and loyalty. Represents the Patient Access department in a professional, courteous manner at ALL times. Asks patients if they may have special needs. Calls patients by name, Greets patients in a courteous and professional manner. Prioritizes and completes registration in a consistent, courteous, professional, accurate and timely manner. * Obtains necessary information from patient, including demographic information, insurance, guarantor, and correctly inputs it into registration software. If patient is already in the system, finds correct patient record and verifies information in the system. * Uses critical thinking skills to evaluate each registration situation to ensure customized registration experience based on individual patient circumstances. Uses knowledge of federal and state laws (EMTALA, HIPAA, Balanced Billing Act, Participating Provider statute, HITECH law, worker's compensation regulations, victims of sexually-oriented criminal offenses regulation, 2 midnight rules, ABN's, Patient status requirements, MSPs, and state regulations on notification of out-of-network status) to ensure compliant registration * Ensures each patient is assigned only one medical record number. * Communicates the purpose of and obtains patient/legal guardian signatures on all necessary hospital documents such as Hospital consent forms, assignment of benefits, patient rights, etc. * Extensively documents each encounter in account notes to ensure successful cross-function communication. * Ensures orders are received and are consistent with tests/procedures. * Monitors the waiting room, facilitates patient flow, and resolves issues regarding orders or missing/conflicting information, to ensure timely and accurate patient registration. * Insurance and Benefits Knowledge * Demonstrates knowledge of insurance plans, including understanding of varying payer rules and requirements related to insurance coverage and prior authorization * Verifies eligibility (utilizing online eligibility software tools whenever possible) and obtains necessary authorizations for services rendered. * Selects correct insurance plans in the registration software, in the correct order (primary versus secondary). * Has understanding of required forms (including Medicare Secondary Payer Questionnaire) and has ability to explain them to the patient. * Utilizes payment estimator software to calculate patient financial responsibility. Uses critical thinking skills to determine correct data input during the estimate process and to verify accuracy of output. * Determines when patients may be eligible for financial assistance and directs patients to appropriate resources. * Financial Collections * Uses proven customer service techniques and scripting to collect the patient financial obligation, at or before the time of service. Negotiates with patient to ensure a deposit is collected, in accordance with corporate policy and procedure. * Understands and explains the details of the out-of-pocket calculation. * Analyzes documentation/notes on current and previous accounts in order to explain balances to the patient. * Demonstrates knowledge and ability to complete account acknowledgement forms when appropriate. * Collects cash, prints receipts, and balances cash drawers. * Other Duties as Assigned * Performs all other duties as assigned. Qualifications Education: High School diploma or equivalent. Experience: 1 year customer service experience or related certification (e.g. Certified Coder, Certified Medical Assistant) substitutes for 1 year of experience.

Job DescriptionDescription: Job Title: Physician Scheduler II To facilitate provider schedules to maximize customer service, patient access, provider productivity, and business operations. To complete the pre-registration process including using practice management software to capture accurate demographics. To make referrals for financial counseling and/or physician referrals/authorizations/certifications. Knowledge, Skills & Abilities Knowledge of office procedures. Verbal and written communication skills. Interpersonal skills. Skill in the use of computers and relevant software applications. Ability to work in a team environment.Responsibilities Trains and mentors physician schedulers using basic training modules provided. Maintains current and up-to-date knowledge of patient scheduling software, ARG's (appointment request guidelines) for the providers they schedule for, and standard operating procedures for pre-registration and scheduling of patient appointments. Pre-registers all new patients scheduling appointments with 95% accuracy. Obtains demographic data for the referring physician when patient is scheduled, including reason for visit, and documents reason. Verifies patient's insurance either electronically or by phone to ensure that insurance is active and to communicate to the patient what they will pay at time of service. Completes data entry of pre-registration notes into the scheduling system. Utilizes access resource guidelines/scheduling protocols to determine need for financial counseling. The duties listed are general in nature and are examples of the duties and responsibilities performed and are not meant to be construed as exclusive or all-inclusive. Management retains the right to add or change duties at any time. Physical and Environmental Demands Requires occasional working hours significantly beyond regularly scheduled hours, occasional work produced subject to precise measures of quantity and quality, occasional bending, occasional lifting and carrying up to 10 pounds, occasional crawling, occasional crouching/stooping, occasional kneeling, occasional pushing/pulling, frequent reaching, constant sitting, occasional standing, occasional twisting, and occasional walking. (occasional-up to 20%, frequent-from 21% to 50%, constant-51% or more) Requirements: Education & Experience High school diploma/GED plus one (1) year of customer service or medical office experience.

Baptist Surgery Center - Opening Soon! JOB TITLE: Front/Back Office Coordinator SHIFT: Mon - Fri, 5:45 am - 2:15 pm Front/Back Office Coordinator - This position will greet patients upon arrival, check patients in on a daily basis, collect all co-pays from and perform other duties as assigned. GENERAL SUMMARY OF DUTIES: * Greet patients upon arrival and check patients in on a daily basis. * Collect all co-pays from patients if applicable. * Obtain photo ID and insurance card to be scanned into system. * Check patients out as needed to assist with patient flow. * Prepare deposits. * Prepare end of day batch sheet. * Send all paperwork to appropriate departments via inter-office mail. * Confirm appointments for the following business day. * Assist with office duties that can be performed at the check in desk. * Assist with maintaining a pristine office. * Maintain a neat and clean work environment. SUPERVISION RECEIVED: Direct supervision from Practice Administrator and Office Supervisor. ESSENTIAL FUNCTIONS: * Must arrive prior to start time in order to become situated before patient's arrival. * Perform all office duties required. EDUCATION: High School Diploma, with 1-2 years experience in healthcare background KNOWLEDGE: * Knowledge of clinic policies and procedures. * Knowledge of computer systems, programs. * Knowledge of medical terminology. SKILLS: * Must be able to multi - task. * Must be able to express compassion and kindness to patients calling and being seen in the office. * Must maintain a professional and upbeat attitude. * Skill in written and verbal communication and customer relations. ABILITIES: * Ability to work with effectively with medical staff, Management, authorizations, external agencies and patients. PHYSICAL/MENTAL DEMANDS: Requires sitting and standing associated with a normal office environment. ENVIRONMENTAL/WORKING CONDITIONS: Normal busy office environment with much patient contact. Occasional evening or weekend work. Benefits: * Comprehensive health, dental, and vision insurance * Health Savings Account with an employer contribution * Life Insurance * PTO * 401(k) retirement plan with a company match * And more! Equal Employment Opportunity & Work Force Diversity Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.

Elite Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Crystal Springs, MS. Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? * A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. * Our Patient Care Coordinators have excellent customer service skills. * Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: * Greets everyone who enters the clinic in a friendly and welcoming manner. * Schedules new referrals received by fax or by telephone from patients, physician offices. * Verifies insurance coverage for patients. * Collects patient payments. * Maintains an orderly and organized front office workspace. * Other duties as assigned. Fulltime positions include: * Annual paid Charity Day to give back to a cause meaningful to you * Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance * 3-week Paid Time Off plus paid holidays * 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: * Core responsibilities * Collect all money due at the time of service * Convert referrals into evaluations * Schedule patient visits * Customer Service * Create an inviting clinic atmosphere. * Make all welcome calls * Monitor and influence arrival rate through creation of a great customer experience * Practice Management * Manage schedule efficiently * Manage document routing * Manage personal overtime * Manage non-clinical documentation * Manage deposits * Manage caseload, D/C candidate, progress note, and insurance reporting * Monitor clinic inventory * Training * o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. * Complete quarterly compliance training. Qualifications: * High School Diploma or equivalent * Communication skills - must be able to relate well to Business Office and Field leadership * Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision * As a member of a team, must possess efficient time management and presentation skills Physical Requirements: * This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. * This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. * This position is subject to sedentary work. * Constantly sits, with ability to interchange with standing as needed. * Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. * Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. * Constantly uses repetitive motions to type. * Must be able to constantly view computer screen (near acuity) and read items on screen. * Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. * Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. * Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.

Job Description Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Competitive Pay $-14-18/hr + Bonus What we are looking for in YOU and YOUR skillset! Driven to climb the company ladder! Possess a winning attitude! Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times “Top 400+ Franchises” and Entrepreneur's “Franchise 500 ” lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees. Powered by JazzHR OCInoQM3Qy

The Patient Access Representative 1 - ED (PAR 1) is responsible for accurately registering patients presenting to the Emergency Department, including traumas, stroke patients, disaster response patients, other emergency patients, behavioral health, direct admits to inpatient units, surgery patients, radiology patients, and prisoners. Registration includes validating patient identity, collecting ED-specific screening information, coordinating with ED nurses to ensure patients are triaged in a timely manner, verification of insurance coverage, calculation of and collection of patient co-insurance/deductibles/co-pays, determination of in-network and out-of-network status post-stabilization, and balancing of cash. In this fast-paced, high-stress environment, the PAR1 demonstrates professional/effective communication skills with patients and families, physicians, and nurses. They manage patient and visitor concerns during traumas and disasters. The PAR1 is knowledgeable of and compliant with federal and state regulations related to acute-care patient registration, with special emphasis on EMTALA regulations and the No Surprises Act. Team members in the ED must be flexible to change and have an ability to adapt and adjust to a constantly changing environment. Must be able to respond to disaster activation with plans to work on-site until conclusion of activation. Responsibilities * Registration * Effectively meets customer needs, builds productive customer relationships, and takes responsibility for customer satisfaction and loyalty. Represents the Patient Access department in a professional, courteous manner at ALL times. Asks patients if they may have special needs. Calls patients by name, Greets patients in a courteous and professional manner. Prioritizes and completes registration in a consistent, courteous, professional, accurate and timely manner. * Accurately identify patients that present to the ER without proof of legal identification (Identification card, Driver's license, Passport, etc.) due to EMTALA regulations * Obtains necessary information from patient, including demographic information, insurance, guarantor, and correctly inputs it into registration software. If patient is already in the system, finds correct patient record and verifies information in the system. * Uses critical thinking skills to evaluate each registration situation to ensure customized registration experience based on individual patient circumstances. Uses knowledge of federal and state laws (EMTALA, HIPAA, Balanced Billing Act, Participating Provider statute, HITECH law, worker's compensation regulations, victims of sexually oriented criminal offenses regulation, 2 midnight rules, ABN's, Patient status requirements, MSPs, and state regulations on notification of out-of-network status) to ensure compliant registration * Managing the special needs of patients/ family members and visitors during active traumatic situations and disaster events * Coordinate registration intake of trauma, stroke and heart alerts to ensure timely triage * Ensures each patient is assigned only one medical record number. * Communicates the purpose of and obtains patient/legal guardian signatures on all necessary hospital documents such as Hospital consent forms, assignment of benefits, patient rights, etc. * Extensively documents each encounter in account notes to ensure successful cross-function communication. * Ensures orders are received and are consistent with tests/procedures. * Monitors the waiting room, facilitates patient flow, and resolves issues regarding orders or missing/conflicting information, to ensure timely and accurate patient registration. * Effectively communicate with patient, family, visitors, EMS, RNs and providers simultaneously * Insurance and Benefits Knowledge * Demonstrates knowledge of insurance plans, including understanding of varying payer rules and requirements related to insurance coverage * Verifies eligibility (utilizing online eligibility software tools whenever possible) and obtains necessary authorizations for services rendered. * Selects correct insurance plans in the registration software, in the correct order (primary versus secondary). * Has understanding of required forms (including Medicare Secondary Payer Questionnaire) and has ability to explain them to the patient. * Utilizes payment estimator software to calculate patient financial responsibility. Uses critical thinking skills to determine correct data input during the estimate process and to verify accuracy of output. * Determines when patients may be eligible for financial assistance and directs patients to appropriate resources. * Financial Collections * Uses proven customer service techniques and scripting to collect the patient financial obligation, at or before the time of service. Negotiates with patient to ensure a deposit is collected, in accordance with corporate policy and procedure. * Understands and explains the details of the out-of-pocket calculation. * Expectation to collect out-of-pocket responsibility at patient bedside without prior benefit information prior to service while navigating around patient care team * Analyzes documentation/notes on current and previous accounts in order to explain balances to the patient. * Demonstrates knowledge and ability to complete account acknowledgement forms when appropriate. * Collects cash, prints receipts, and balances cash drawers. * Other Duties as Assigned * Performs all other duties as assigned. Qualifications Experience: 1 year customer service experience or related certification (e.g. Certified Coder, Certified Medical Assistant) Education: High School diploma or equivalent Special Skills: Advanced clerical and computer skills, critical thinking skills, ability to work in high-stress situations, professional appearance and behavior, good communication skills, dependability, flexibility, teamwork.

Elite Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Crystal Springs, MS. Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills - must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM