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Front desk coordinator jobs in Jackson, TN

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Front Desk Coordinator
Medical Receptionist
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Front Desk Receptionist
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Unit Secretary
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  • Family Care Coordinator - Jackson (onsite - not remote)

    Dci Donor Services 3.6company rating

    Front desk coordinator job in Jackson, TN

    Tennessee Donor Services (TDS) is looking for a dynamic and enthusiastic team member to join us to save lives! Our mission at TDS is to save lives through organ donation and we want professionals on our team that will embrace this important work!! Specifically, people with expertise in communicating in difficult situations and building relationships with patients and their families similar to counseling or patient relations. This position, Family Care Coordinator, will work with organ donor families, hospital personnel, physicians, and other team members from TDS to work through the donation process for saving lives through organ and tissue donation. Primary work environment is in the hospital setting in Jackson area of Tennessee and throughout Tennessee hospitals. Strong interpersonal skills and the ability to communicate effectively in both oral and written formats are a must. What is a Family Care Coordinator? Family Care Coordinators (FCCs) support and educate the potential donor's next-of-kin regarding donation options. FCCs determine family dynamics and assess the family's understanding of the patient's prognosis to aid in the donation process. They work alongside other clinical team members and hospital staff to be both an advocate for donation and a resource to the donor's family. COMPANY OVERVIEW AND MISSION Tennessee Donor Services is a designated organ procurement organization (OPO) within the state of Tennessee - and is a member of the DCI Donor Services family. For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life. We are committed to diversity, equity, and inclusion. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Determines family dynamics and assesses the family's understanding of the patient's prognosis when appropriate to initiate the donation discussion. Initiates the donation discussion and authorization process for potential organ and tissue donor families prior to, during and after death declaration. Provides families with the detailed information required to give legal informed authorization for anatomical donation. Responds on site independently and/or in conjunction with assigned staff to all appropriate hospital referrals within designated time outlined per policy and procedure. Communicates with the attending physician and other members of the healthcare team to establish rapport and ensure a collaborative planned approach for the donation discussion and authorization process. Obtains authorization for donation per UAGA and verifies appropriate medical and legal documentation necessary. Visually assesses donors, interpret charts, document information and communicate findings. Collaborates with hospital and medical staff to provide potential donor families with accurate and timely information regarding the patient's current clinical course. Maintains communication with hospital staff and attending physician regarding the potential donor family's understanding of the prognosis and acts as a family advocate to the health care team as necessary. Provides education to hospital staff regarding authorization, family care process and donation process. Responsibilities may be affected by increased donor activity. Performs other duties as assigned. The Family Care Coordinator will work 15 days per month - and be on call for periods of up to 24 hours. The ideal candidate will have: A bachelor's degree 2 - 4 years of healthcare experience with families, counseling, bereavement, and/or crisis intervention Knowledge of medical and legal principles of authorization, donor evaluation, and management. Exceptional teamwork, communication, and conflict management skills. Valid Driver's license with ability to pass MVR underwriting requirements We offer a competitive compensation package including: Up to 176 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon **New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.** You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability.
    $21k-27k yearly est. Auto-Apply 60d+ ago
  • Medical Receptionist Jackson, TN

    The Kidney Experts

    Front desk coordinator job in Jackson, TN

    Medical Receptionist Under supervision of the Practice Manager and in collaboration with other team members, provides direct and indirect patient care in accordance with professional standards of care, state regulations and accreditation standards. Reports to the Practice Manager Typical Duties Greet and attend to patients in person and over the phone. Professionally assist doctors, staff, visitors, and patients. Maintained business inventory such as checking supplies, scheduling equipment and maintenance repairs. Answer all phone calls professionally and courteously. Perform all duties within HIPAA regulations. Maintain confidentiality of all doctor, staff, and patient information. Schedule appointments between doctors and patients. Liaise between medical departments with discretion and professionalism Assist with admissions/treatment as per agreed protocols. Ensure that stock levels are adequate and orders are made timeously. Communicate medical results to patients under clinical supervision. Complete, accurate documentation of patient visits. Enter Checkout information into EMR Create new patients charts ensuring accurate and complete information Add patient insurance information to patient charts Take copies of insurance cards during the patient visit and input them into the EMR system Ensure a checkout sheet is completed for the patient during each visit, and the patient has all educational information upon completion of their visit. Ensure all information in the EMR system is current upon each check-in, and change outdated information as needed. Fix insurance errors as the billing staff notes them Call patients before appointments to verify the appointment date and time. Notate all communications with the patient. Check the voicemail system each morning. Forward messages that need to be forwarded and return phone calls as necessary. Views patients in the hospital system and moves patient information to the DocsInc program for billing. Adds new patient information to the EMR system. JOB CHARACTERISTICS Each day is different from the next; especially in personal interactions Fast-paced environment Very socially-focused; requires "how can I help you?" attitude Lots of attention is spent on building and maintaining relationships, especially where helping, not pressuring, others fosters the relationship Adherence to established guidelines and procedures is important Important to involve others in the decision-making; there is a need to build consensus rather than make decisions alone Open, flowing communication is important Position requires working with and through others, especially in a helping role There is a need for a persuasive, "selling" (rather than "telling") communication style Team environment: a leader must be willing to jump in and roll up his/her sleeves to help out when necessary Need someone who leads by example, with first-hand knowledge of an area of expertise Strong, friendly follow-up necessary on tasks delegated to ensure proper results Benefits 100% coverage of your vision and dental insurance beginning the 1st of the following month 100% coverage of your health up to 500 dollars/month beginning the 1st of the following month 3% towards a 401k after six months of employment 1-week of PTO accrued over the year that increases after your initial year of employment 1-week sick leave accrued over the year; can be used for family members as well Short-term disability after one month of employment Long-term disability after one month of employment $50,000 Life Insurance Policy No Experience Preferred!
    $24k-30k yearly est. 60d+ ago
  • Receptionist

    Alwahban Management

    Front desk coordinator job in Jackson, TN

    Summary: To act as receptionist and telephone operator by relaying incoming customers and calls to the appropriate person by performing the following duties. Duties and Responsibilities include the following. Other duties may be assigned. Answers multi-line telephone system, takes accurate messages and relays telephone calls in an efficient manner. Greets, screens and directs incoming customers and vendors in a professional manner. Operates standard office equipment including: photocopy machine facsimile machine computer and printer typewriter multi-line telephone system Collects money and credit cards for payment of goods and services from customers and places in cash drawer. Prepares/Creates contracts and motor vehicle paperwork for sales personnel and/or managers on computer daily. Types and files various correspondences and other documentation as required. Maintains a professional office environment and promotes a positive image for the company. Monitors facsimile machine, direct incoming documents to appropriate individuals and sends documents via facsimile as requested. Performs other related duties as assigned. 12. Experience in the automotive field preferred Skills: Interpersonal Skills Oral Communication Skills Written Communication Skills Reading Skills Computer Literacy Keyboard Skills Telephone Etiquette Customer Relations Customer Service Diplomacy Professionalism Filing Math Aptitude Organization Time Management Quickbooks Proficient preferred
    $22k-29k yearly est. 60d+ ago
  • Front Desk Receptionist

    Nextaff 3.7company rating

    Front desk coordinator job in Jackson, TN

    Administrative Associate Job SummaryWe are currently seeking a highly organized, detail-driven Administrative Associate to support operations within multiple facilities. The ideal candidate will demonstrate strong accuracy, compliance awareness, and the ability to work efficiently in a fast-paced environment. Job Responsibilities Read, interpret, and apply company policies and procedures Identify and correct process errors before they impact operations Recognize damaged products and take appropriate action Accurately pull and stage orders according to carrier requirements Prepare receiving, storage, and shipping documents Maintain product accountability throughout the warehousing process Follow all safety, security, and compliance guidelines Keep updated inventory records and activity logs Maintain a clean, safe, and organized work environment Perform additional duties as assigned Requirements High school diploma or equivalent (required) Valid certifications/testing as required by the State of Tennessee Ability to stand for long periods Strong attention to detail and accuracy Positive attitude and willingness to support the team Ability to work overtime when required Must pass a background check and drug screen
    $22k-27k yearly est. 4d ago
  • Evening Front Desk Associate - Part time

    Athena Hospitality Group

    Front desk coordinator job in Jackson, TN

    Job DescriptionDescription: Job Title: Front Desk Associate We are seeking a friendly and professional Front Desk Associate to join our hotel team. The ideal candidate will be responsible for providing exceptional customer service, managing guest check-ins and check-outs, and ensuring a welcoming atmosphere for all guests. Key Responsibilities: - Greet and welcome guests upon arrival with a warm and friendly demeanor - Manage guest check-in and check-out processes efficiently - Answer phone calls and respond to inquiries regarding hotel services and reservations - Handle guest requests and complaints in a timely and professional manner - Maintain accurate records of guest information and transactions - Collaborate with housekeeping and maintenance teams to ensure guest satisfaction - Process payments and manage cash handling procedures - Provide information about local attractions, dining options, and hotel amenities - Assist with administrative tasks as needed Skills and Qualifications: - High school diploma or equivalent; additional education in hospitality is a plus - Previous experience in a customer service role, preferably in the hospitality industry - Strong communication and interpersonal skills - Ability to multitask and work in a fast-paced environment - Proficient in using computer systems and hotel management software - Excellent problem-solving skills and attention to detail - A positive attitude and a commitment to providing outstanding guest service We are an equal opportunity employer and welcome applications from all qualified individuals. Requirements:
    $20k-27k yearly est. 25d ago
  • Clinic Receptionist

    Common Spirit

    Front desk coordinator job in Gibson, TN

    Job Summary and Responsibilities As a Clinic Receptionist, you will be the welcoming heart of our clinic, creating a comforting and efficient environment for every patient journey. Every day, you will expertly manage patient reception, coordinate essential administrative tasks, leverage technology for seamless operations, and thoughtfully guide diverse patient populations, ensuring they feel at ease and understand their care instructions. To be successful in this role, you will possess exceptional interpersonal skills, technological proficiency, genuine compassion for patient well-being, and an adaptable, patient approach to facilitating a positive experience for all. * Perform patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance. * Answer phone calls and direct them appropriately. * Schedule appointments according to office guideline. * Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts. * Copy/scan patient access related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record. * Prepare charts for patient appointments making sure all necessary information is complete. Job Requirements Required * High School Graduate General Studies, upon hire or * High School GED General Studies, upon hire Preferred * One (1) year of health care experience and * Electronic medical records experience Where You'll Work CHI Memorial Medical Group (Mountain Management Services), a member of CommonSpirit Health, is a leading provider of comprehensive office management services for Memorial Health Partners and affiliated physicians in Southeast Tennessee and North Georgia. Our award-winning, faith-based organization is dedicated to supporting the delivery of exceptional healthcare in the region. We are proud to be consistently recognized for excellence by organizations like U.S. News & World Report, PINC AI, CMS, Healthgrades, Leapfrog, and as one of the Best Places to Work in Tennessee. We are honored to be your trusted ally in health, dedicated to serving our community with compassion and excellence.
    $25k-31k yearly est. 3d ago
  • Front Desk

    Gold's Gym-Tennessee Fitness, LLC 4.3company rating

    Front desk coordinator job in Jackson, TN

    Job DescriptionBenefits: Employee discounts Flexible schedule Training & development Compensation: Hourly base rate plus commission on every check Two paychecks per month OR access your earnings daily with DailyPay Annual performance reviews with potential pay increases Professional Development: No fitness certification required! Access to discounted safety, personal training, group exercise (and more!) certification programs Ongoing 1:1 mentorship and development with club management Additional Benefits: FREE gym membership Retail and concessions employee discount Teladoc (available for part time too!) Day In The Life Shift starts with meeting the manager on duty to review the days assignments Assist guests with new memberships and members with checking in/questions Complete gym tours and daily outreach 30-minute lunch break and/or other breaks are included Opportunity to participate in free workout Requirements: No degree or certification needed. Weve got you covered with our training. Were looking for individuals who can genuinely connect/communicate with and motivate others. Golds Gym Tennessee Overview Since 1965, no gym has been responsible for more life-changing transformations and fitness achievements than Golds Gym. Every kind of person comes to our gyms, and every kind of person can transform their life. Golds Gym Tennessee is a franchise, starting in 2010, that spans from Knoxville to Memphis with 16 locations in total and counting! As Golds Gym employees, we build a team that trusts and depends on each other. We strive for teamwork where employees know their value and have every opportunity for advancement/professional development. Come be a part of this success story! Golds Gym Tennessee Vision and Mission Golds Gym will continue to increase its presence throughout Tennessee as the first choice for fitness by inviting all within our communities to join our facilities. We will help guests and members achieve their personal fitness goals by offering affordable prices and engaging with our superior service and sanitation. Golds Gym Tennessee Values Integrity Passion Great Place to Work Golds Gym Tennessee takes pride in optimizing the company culture. Every employee will gain valuable support and knowledge from seasoned industry professionals. Rewards for outstanding performance can range from gift cards to Golds Gym swag. Work/life balance is more important now than ever before. Take advantage of the paid time off on your birthday or your childs birthday! Reap the benefits from our robust Employee Assistance Program (EAP) that can aid in financial health, mental health, and more! Join in company events like holiday parties, lunches, and group training. Hiring Steps: 24-48 hours from now: Phone Call 48 hours-5 days from now: Interview 24-48 hours following interview: Offer letter and onboarding We believe in hiring transparency. All applicants will receive an automated confirmation upon submission. Messages sent regarding interviews and offers are sent by a real human being.
    $19k-25k yearly est. 3d ago
  • Front Office Specialist

    The Jackson Clinic 4.2company rating

    Front desk coordinator job in Jackson, TN

    Front Office Specialist Location: Jackson, TN, 38305 Multiple locations available due to internal company growth. GENERAL STATEMENT OF DUTIES: Verify patient demographics, receive and post payments to patients' accounts, schedule patients' appointments, prepare and balance daily deposit reports, verify and update patient's insurance information, ask for prepayments on past due accounts, take detailed telephone messages for clinical staff, and maintain strict confidentiality. Ensures patient's copays, coinsurances, and deductibles are properly loaded in the Clinic's software systems to ensure collection of date of service payment. Works appointment schedules thoroughly to ensure patient eligibility and benefits are correctly loaded on accounts. Assists patients with the check-in process when patients arrive to their appointments. To promote, support and actively participate in providing a high level of customer service demonstrated by following the 4 key principles to excellent customer satisfaction: 1. Exceptional Customer Service - Make serving patients your number one priority. Understand what patients want and exceed their expectation to the best of your ability. Patients are not interruptions to your day; they are your job. 2. Display a caring, positive attitude - Smile and treat patients with respect. Remember you arc the face of The Jackson Clinic; you're on stage, play the part. 3. Develop consistency - Delivering a high level of customer service day after day develops trust and loyalty. 4. Be a team player - A team can " fly" much better together than alone. Do everything you can to promote the team and make everybody look good. SUPERVISION RECEIVED: Reports directly to respective supervisor for any given location(s). SUPERVISION EXERCISED: None. Responsible for promoting and encouraging a customer service and clinic focused atmosphere amongst co-workers. TYPICAL PHYSICAL DEMANDS: Requires sitting and/or standing for long periods of time. Requires some bending, stretching, stooping, pulling, pushing and lifting up to 25 pounds. Requires manual dexterity sufficient to operate standard office equipment including but not limited to calculator, keyboard, computer, etc. Requires corrected vision and hearing to normal range. Necessary to view and work at computer screens for long periods. Requires ability to remain calm in an environment which can be very stressful at times. Position can involve working irregular hours. TYPICAL WORKING CONDITIONS: Work is performed in a medical office environment. Involves frequent contact with patients, employees, clinical staff, IT department, providers and business office support staff. Contact may involve dealing with angry or upset patients. Occasional exposure to communicable diseases, toxic substances, and other conditions common to a clinic environment. Work may be stressful and can be high in volume. EXAMPLE OF DUTIES: (This list may not include all of the duties assigned.) 1. Provide excellent customer service by greeting incoming and outgoing patients and Clinic employees. 2. Answering the telephone in a timely and courteous manner. 3. Take detailed messages over the phone and/or in person from walk-ins and send to the appropriate clinical teams when necessary. Relay messages back to the patient when appropriate. 4. Verify patient demographics and provide updates and corrections accurately when necessary. 5. Calculate and request DOS payments including copays, deductibles, and other out-of-pocket expenses owed by the patient and post to their accounts. 6. Balance cash drawer daily and provide daily deposit report. 7. Schedule patient appointments accurately 8. Uses check-in software and EHR to ensure patients are acknowledged for their appointment upon their arrival therefore notifying clinical personnel. 9. Responsible for working patient accounts which includes, but is not limited to: • Pre-working appointment by ensuring copays, coinsurance and deductibles are properly loaded into software system to aid in the collections process • Edit patient appointments in various systems to note specific needs on any given patient • Ensure eligibility and benefits are current and updated in business office software on scheduled patients • Secures pre-payments and post to patient accounts • Updates patient account database accurately and thoroughly 10. Determine when a patient should be directed to a Front Office Specialist III 11. Attend departmental meetings and educational workshops as scheduled. 12. Assist nurses/physicians with any feasible special requests (faxing, scanning, sorting mail, etc). 13. Maintain and encourage teamwork and cooperation between fellow employees and clinical staff. 14. Schedule pharmaceutical sales representative appointments with physicians when and where applicable. 15. Identify when an appointment needs a referral or prior authorization and notify Front Office Specialist III 16. Keep track of office supply inventory and submit orders when and where applicable. 17. Maintain strict adherence to HIPAA and clinic policy and procedures regarding confidentiality. 18. Maintains knowledge and follows all current Jackson Clinic Policies and Procedures 19. Consults with supervisor concerning issues and problems that arise during the course of a shift in order to ensure compliance and communication. 20. Ability to travel to all clinic locations, if needed. Employee will be assigned a “base location” where they will spend the majority of their time. 21. Assists in training and development of new employees. 22. Communicates with co-workers (clinical and non-clinical) to help provide input to help improve systems and processes. 23. Answer questions from patients in a face-to-face setting and over the telephone 24. Assists in collecting and routing disability, cancer, FMLA and other miscellaneous patient forms. PERFORMANCE REQUIREMENTS: KNOWLEDGE, SKILLS, AND ABILITIES: 1. Must possess excellent customer service skills and strong communication abilities. 2. Knowledge of business office and medical office procedures including, but not limited to cash and credit policies and basic accounting knowledge. 3. Ability to operate computer, copier, fax machine, and calculator. 4. Ability to follow directions, prioritize, deductive reasoning skills, and to maintain strict confidentiality of sensitive personnel and patient information. 5. Complete work with efficiency and accuracy. 6. Maintains professional appearance, attitude, and demeanor. 7. Ability to establish and maintain effective working relationship with patients and co-workers. 8. Ability and willingness to continually increase working knowledge. 9. Must be able to show initiative to ensure work is completed in a timely and accurate manner. 10. Strong math, computer, and communication skills EDUCATION: High school diploma or GED or related Business College Degree. EXPERIENCE: Strong customer service experience required. Previous reception, cashier, or other related background experience preferred, but not required. Prior experience in a health care related field helpful but not necessary. CERTIFICATE/LICENSE: Must have a valid Tennessee driver's license and reliable transportation. ALTERNATIVE TO MINIMUM QUALIFICATIONS: None. DISCLAIMER STATEMENT: The above is intended to describe the general content and requirements of this position. It is not exhaustive of all duties, responsibilities, or requirements. This job description is subject to change at any time.
    $25k-30k yearly est. 60d+ ago
  • Clinic Receptionist

    Catholic Health Initiatives 3.2company rating

    Front desk coordinator job in Gibson, TN

    **Job Summary and Responsibilities** As a Clinic Receptionist, you will be the welcoming heart of our clinic, creating a comforting and efficient environment for every patient journey. Every day, you will expertly manage patient reception, coordinate essential administrative tasks, leverage technology for seamless operations, and thoughtfully guide diverse patient populations, ensuring they feel at ease and understand their care instructions. To be successful in this role, you will possess exceptional interpersonal skills, technological proficiency, genuine compassion for patient well-being, and an adaptable, patient approach to facilitating a positive experience for all. + Perform patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance. + Answer phone calls and direct them appropriately. + Schedule appointments according to office guideline. + Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts. + Copy/scan patient access related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record. + Prepare charts for patient appointments making sure all necessary information is complete. **Job Requirements** Required + High School Graduate General Studies, upon hire or + High School GED General Studies, upon hire Preferred + One (1) year of health care experience and + Electronic medical records experience **Where You'll Work** CHI Memorial Medical Group (Mountain Management Services), a member of CommonSpirit Health, is a leading provider of comprehensive office management services for Memorial Health Partners and affiliated physicians in Southeast Tennessee and North Georgia. Our award-winning, faith-based organization is dedicated to supporting the delivery of exceptional healthcare in the region. We are proud to be consistently recognized for excellence by organizations like U.S. News & World Report, PINC AI, CMS, Healthgrades , Leapfrog, and as one of the Best Places to Work in Tennessee. We are honored to be your trusted ally in health, dedicated to serving our community with compassion and excellence. **Pay Range** $15.00 - $20.33 /hour We are an equal opportunity/affirmative action employer.
    $15-20.3 hourly 3d ago
  • Patient Care Coordinator

    Elite Dental Care 4.1company rating

    Front desk coordinator job in Jackson, TN

    Our talented front desk team is looking for the best teammate for their crew! Do you love helping people and excel at providing excellent customer service? Can you accurately and quickly multitask phone calls, help others, and figure account balances while keeping a smile and a friendly, kind personality? If you aren't easily frustrated and can handle multiple requests at once, keep reading! The ideal candidate will be able to: Have regular and predictable attendance Provide excellent customer service to all guests Keep a smile with all patient and coworker interactions Maintain a calm and pleasant demeanor at all times Work well in a fast-paced environment Have excellent oral and written communication skills Demonstrate a strong attention to detail Support dental scheduling for multiple doctors &/or hygienists Post insurance payments Follow up on outstanding insurance claims Send monthly patient statements Maintain AR within guidelines Communicate effectively about dental treatment and handle various patient questions Make financial arrangements for patients Create and submit claims daily, and ensure receipt Perform monthly reviews of outstanding patient aging Handle refund processing Follow up and resolve all communication requests Have a strong understanding of dental insurance, claims processing, billing, and repeal processes The person chosen for this role will have: A high school diploma or GED Some post-high school business education A minimum of 2 years of dental front desk experience At least 1 year of Dentrix software experience A minimum of 2 years of business office experience While we appreciate all candidates' willingness to learn quickly, the minimum experience requirements above are non-negotiable.
    $23k-27k yearly est. 5d ago
  • Front Desk Receptionist

    Rainbow Pediatric

    Front desk coordinator job in Humboldt, TN

    Uses and Trains on practice management software (Athena Health). Assisting with patient portal and appointment reminders, mobile applications, and other forms of technology to manage scheduling, interact with patients and providers, and update files and patients records. Welcomes patients and visitors in person or on the telephone and take detailed messages as needed. Optimizes patients satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone. Assist patients in filling out insurance forms and other patient records. Keeps patient appointments on schedule by notifying the provider of a patients arrival, reviewing service delivery compared to schedule, and reminding providers of service delays. Minimizes patients stress by anticipating their anxieties, answering questions, and maintaining a calm and orderly environment in the reception area. Ensures availability of treatment information by filing and retrieving patient records. Maintains patient accounts by obtaining, recording, and updating personal and financial information. Obtains revenue by recording and updating financial information, recording and collecting patient charges, monitoring credit extended to patients, and filing, collecting, and expediting third-party claims. Maintains business office inventory and equipment by checking stock to determine inventory levels, anticipating needed supplies, placing and expediting orders for supplies, verifying receipt of supplies, scheduling equipment service and repairs, and overseeing the delivery of supplies. Helps patients in distress by responding to emergencies and solving problems. Collects, sorts, distributes, or prepares mail, messages, or courier deliveries. Protects patients rights by maintaining confidentiality of medical, personal, and financial information. Maintains operations by following policies and procedures, reporting needed changes. Provides directions to the office to new patients, consulting practitioners, and vendors. Contributes to team effort by accomplishing related results as needed. The candidate must possess excellent customer service skills and dependability. Benefits: 401(k) Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Uniform allowance Vision insurance Medical specialties: Pediatrics Schedule: 10am-7pm Education: High school or equivalent (Preferred) Experience: Customer service: 1 year (Required) Computer skills: 1 year (Required) Medical office: 1 year (Required)
    $24k-30k yearly est. 22d ago
  • Clinic Receptionist

    Dignity Health 4.6company rating

    Front desk coordinator job in Gibson, TN

    Where You'll Work CHI Memorial Medical Group (Mountain Management Services), a member of CommonSpirit Health, is a leading provider of comprehensive office management services for Memorial Health Partners and affiliated physicians in Southeast Tennessee and North Georgia. Our award-winning, faith-based organization is dedicated to supporting the delivery of exceptional healthcare in the region. We are proud to be consistently recognized for excellence by organizations like U.S. News & World Report, PINC AI™, CMS, Healthgrades , Leapfrog, and as one of the Best Places to Work in Tennessee. We are honored to be your trusted ally in health, dedicated to serving our community with compassion and excellence. Job Summary and Responsibilities As a Clinic Receptionist, you will be the welcoming heart of our clinic, creating a comforting and efficient environment for every patient journey. Every day, you will expertly manage patient reception, coordinate essential administrative tasks, leverage technology for seamless operations, and thoughtfully guide diverse patient populations, ensuring they feel at ease and understand their care instructions. To be successful in this role, you will possess exceptional interpersonal skills, technological proficiency, genuine compassion for patient well-being, and an adaptable, patient approach to facilitating a positive experience for all. Perform patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance. Answer phone calls and direct them appropriately. Schedule appointments according to office guideline. Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts. Copy/scan patient access related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record. Prepare charts for patient appointments making sure all necessary information is complete. Job Requirements Required High School Graduate General Studies, upon hire or High School GED General Studies, upon hire Preferred One (1) year of health care experience and Electronic medical records experience Not ready to apply, or can't find a relevant opportunity? Join one of our Talent Communities to learn more about a career at CommonSpirit Health and experience #humankindness.
    $28k-32k yearly est. Auto-Apply 5d ago
  • Scheduling Specialist

    Tennessee Quality Care

    Front desk coordinator job in Covington, TN

    Job Description Now Hiring: Full-Time Scheduling Specialist - Home Health | Covington/Bartlett, TN New Competitive pay rate Must have Home Health experience. Make a difference in your community! Tennessee Quality Care is seeking a compassionate (SS) Scheduling Specialist for our Home Health team. Monday-Friday, 8:00 AM-4:30 PM. Perks: PTO + Holidays Mileage Reimbursement Flexible Schedule 401(k) with Company Match Comprehensive Benefits Supportive Team Serve patients where they live-recovering, managing chronic illness, or maintaining independence. Join a team that values you and your impact. Apply today! Text to apply: Texted: 9762 to ************ We offer: Great culture and team atmosphere Comprehensive benefits (medical, dental, vision, life/AD&D, disability) 401(k) retirement plan with a generous company match Generous time off accruals Paid holidays Tuition Reimbursement Employee Referral Program Merit Increases Employee Discount Programs Work/life balance What You'll Do: Confirms patient appointments and perform patient reminder calls according to client guidelines Manages client and care provider's schedules efficiently Tracks and reports daily scheduling metrics and communicates all client scheduling trends to management Answers all incoming calls and provide exceptional customer service to all callers, patients, clients and visitors Maintains patient records in billing/scheduling system formats and in hard copy when indicated Completes patient schedules, forms and all correspondence Provides additional billing and customer service support Maintains a high degree of confidentiality at all times due to access to sensitive information Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department Qualifications: High school diploma required. College degree a plus Bilingual in Spanish is a plus Experience in a high volume medical office environment required Scheduling patients and patient testing preparation experience in a physician office preferred Computer Proficiency - MS Office Ability to work well with others in a professional manner in a team oriented environment 2 years in a medical setting preferred #ACHH
    $24k-33k yearly est. 12d ago
  • Medical Receptionist (Bilingual English/Spanish)

    CHC Utah 4.2company rating

    Front desk coordinator job in Saltillo, TN

    Medical Receptionist (Bilingual English/Spanish) Job Type: Part-Time/Regular Date Updated: August 17, 2016 Years of Experience: Less Than 1 Year Starting Date: August 17, 2016 «Back to job search Invite a friend Job Description: Medical Receptionist - P/T position at our Neighborhood Clinic. Responsible for patient check-in and checkout, and gathering/verifying of patient information. Requires basic office skills, i.e. 40 wpm typing, telephone and computer/data entry. Fluent Spanish/English language skills and prior experience in a medical office are required. CHC offers a salary based on experience and a generous benefits package, including a 401(k) retirement plan. An Equal Opportunity Employer Experience and Skills: Type or Copy/Paste Requirements here
    $22k-27k yearly est. 60d+ ago
  • Unit Secretary

    001-Dialysis Clinic-Nashville, Tn-Corporate Office

    Front desk coordinator job in Humboldt, TN

    Dialysis Clinic, Inc. is recruiting top talent interested in supporting our nonprofit mission to prioritize individualized care for patients facing chronic kidney disease. Our mission states “the care of the patient is our reason for existence,” and our dedicated team embodies our sole purpose during every patient interaction. We seek motivated, compassionate individuals to provide top-notch patient care and offer paid training, competitive pay, outstanding benefits, Sundays off and a strong culture. Join DCI today to build relationships and gain fulfillment serving individuals in our comfortable clinical setting with a lower caregiver-to-patient ratio than other providers. The unit secretary provides administrative support to the clinic staff, greets and assists patients with their appointments, and ensures the patients' charts are in order in accordance with Medicare and company policies and procedures. Schedule: Full-time, 30-39 hours/week @ 5 days/week, shifts start at 7:30am Compensation: Pay range from $15-$19 per hour, depending on qualifications and experience Benefits: Comprehensive medical, dental and vision benefits Life and long-term disability insurance provided at no additional expense to employee Paid time off (PTO) including holidays Extended Sick Bank (ESB) in addition to PTO - paid time for doctor appointments, sickness or medical leave Retirement plans with $.50 of each contributed dollar matched for eligible employees, up to 8 percent Education reimbursement Employee assistance program Wellness program Among others Responsibilities What You Can Expect: Enters treatment information into the MIS. Initiates, maintains, and completes the medical record. Assists in other data related needs which may include entering episodes of care, responding to requests for data from the Network or DCI request. Prepares meeting agendas and minutes as requested. Maintains accurate treatment statistics, including treatment dates, hospital dates, no-show information, and information on absences. Provides reports to the nurse manager or area operations director. May perform duties of receptionist including sorting and distributing mail, answering and routing phones calls, greeting and directing visitors, and other clerical duties. Works with integrity; upholds organizational goals and values. Reacts appropriately under pressure; accepts responsibility for own actions. Uses equipment and materials properly; adapts to changes in the work environment. Demonstrates attention to detail with accuracy and thoroughness. Qualifications Successful Candidates Bring: Excellent communication skills Demonstrated clinical excellence Desire to collaborate with care teams Ability to problem solve Education/Training: High school diploma or general education degree (GED) preferred. One to three months related experience and/or training; or equivalent combination of education and experience. Should have knowledge of Spreadsheet and Word Processing software. DCI is committed to building a diverse and inclusive organization. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status. DCI's Differentiator: Since opening the first clinic 50 years ago in Nashville, Tenn., our Dialysis Clinic, Inc. family has grown to be the nation's largest nonprofit dialysis provider with more than 270 locations in 30 states, serving nearly 14,000 patients each day. DCI invests in our care teams and funds research to further kidney care and treatment options. DCI prioritizes a holistic approach and offers hemodialysis, home dialysis and peritoneal dialysis treatment options. We empower patients to live meaningful and productive lives while also delivering high quality kidney care, saving lives and reducing hospitalizations. Learn more about DCI and see if we're hiring in a clinic near you! *************** DCI is a federal contractor and an Equal Opportunity/Affirmative Action Employer-Veterans/Individuals with Disabilities. If you are having difficulty using the online application system or would like to request other accommodations or application methods, please contact Doug Patterson at Accommodations@dciinc.org or ************. Once a request has been made, DCI will initiate a discussion with you about your needs and whether an accommodation can be provided. DCI is committed to providing such accommodations where possible. For more information about equal opportunity please see: ****************************************************************** ************************************************************************************************* *************************************************************** and ********************************************************************************************************** Security Roles and Responsibilities can be reviewed at: *************************************
    $15-19 hourly Auto-Apply 21d ago
  • Patient Administrator

    Revida Recovery Centers LLC

    Front desk coordinator job in Gibson, TN

    Description: Purpose: The primary purpose of the Patient Administrator is to maintain office functions of the Center, which include answering phone calls; verifying insurance and Medicare; obtaining authorizations and scheduling patients; keeping records medical by Federal, State, and County guidelines, as well as by the Company's established policies and procedures. The position creates an atmosphere of warmth, personal interest, positive emphasis, and a calm attitude when visiting with staff, patients, and visitors. Duties: The Patient Administrator will efficiently assist patients in navigating the check-in and check-out processes and address patients' needs related to these functions. Collaborates with the Office Manager in all decision-making regarding special circumstances that may present with patients. Collecting and correctly recording all payment and billing transactions, using established payment methods and insurance billing protocols. Physical, Emotional Demands, and Work Conditions: Work is sedentary and ambulant with occasional physical exertion (lifting 30 or more pounds, walking, standing, etc.) ability to support patient weight in case of emergency or disability requiring assistance. Must be able to see, stoop, sit, stand, bend, reach, and be mobile (whether natural or with accommodation). Quality of hearing (whether natural or with accommodation) must be acceptable. Must be able to communicate both verbally and in writing. Must be able to relate to and work with mentally and physically ill, disabled, emotionally upset, and hostile patients. Must be emotionally stable and exhibit the ability to display coping skills to deal with multiple situations. Risk of exposure to infections, bloodborne pathogens, and other potentially infectious materials or contagious diseases. For this reason, "Universal Precautions" must always be followed. The Patient Administrator should understand, support, and comply with the established workplace violence, ADA, EEOC, and Corporate Compliance program and commit to worker safety, health, and patient safety. Subject to work schedule and shift changes. Supervision/ competency evaluations: Supervision and competency evaluations are provided through facility monitoring activities, direct observation, staff meetings, in-services, management meetings, individual meetings, Employee Improvement processes, reporting, interactions, strategic planning, outcomes, and annual competency review. Competencies: Collects payment for services rendered. Accurately records payments received. Verifies patients' demographics on each visit, including checking ID and insurance eligibility/information. Accurately enters demographic and accounting information. Reconciles end of day reports Answers phone calls professionally and promptly. Schedules all patient follow-up visits. Submits prior authorizations as required for all treatment services. Responds to all requests for medical records and processes by HIPAA and Part 42 CFR confidentiality requirements. Coordinates the delivery of prescriptions as authorized by the treating physician. Accurately compiles medical records, adhering to state and federal regulations and best practice guidelines. Demonstrates competency in Microsoft Word and Excel. Types and enters data with accuracy and attention to detail. Actively proofreads and edits written communication and patient documentation. Maintains accuracy of credit card transactions and entering payments. Effectively directs and organizes daily responsibilities and workflow. Establishes and maintains appropriate boundaries with patients, Multidisciplinary Treatment Team, and colleagues. Always exhibits a professional demeanor Requirements: Patient Administrator Requirements: Education: High School Diploma or equivalent Experience: Must have experience working in a medical office environment, preferably in the mental health and substance abuse fields. Competent in using computers, email, printers, scanners, facsimile, and multiline phone systems. Previous experience with electronic health records is preferred. Special Requirements: Knowledge of applicable State Code of Regulations and 42 Code of Federal Regulations (CFR) Part 2. Compliance with accepted professional standards and practices; Ongoing adherence to the NAADAC Code of Ethics and any other applicable Codes of Ethics for their respective profession. Continuing Education & Professional Licensing/Certification Requirements: The employee is expected to participate in appropriate continuing education as requested and required by their immediate supervisor. In addition, the employee is expected to accept personal responsibility for other educational activities to enhance job-related skills and abilities. The employee must attend mandatory educational programs and maintain current professional certifications as delineated above in their state, in good standing. While this job description is intended to reflect the job requirements, management reserves the right to add or remove duties from jobs when circumstances (e.g., emergencies, changes in workload, rush jobs, or technological developments) dictate. Furthermore, they do not establish an employment contract and are subject to change at the employer's discretion.
    $25k-32k yearly est. 26d ago
  • Receptionist

    H&R Block, Inc. 4.4company rating

    Front desk coordinator job in McKenzie, TN

    Our Company At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open. A Typical Day... Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future. It would be even better if you also had... * High school diploma or equivalent * Ability to work flexible schedule and/or in multiple locations * Sales/marketing experience What you'll bring to the team... * Answer phones and greet clients in a personalized, friendly, and inviting manner * Match clients with the best-suited tax professional for their needs * Schedule clients how they would like to be scheduled * Help to ensure all clients needs have been met during service both in person, over the phone or virtually * Maintain office cleanliness and organization of resources with team members * Other duties as assigned Your Expertise: * Experience working in a fast-paced environment * Previous experience in a customer service environment * Ability to multi-task * Strong organizational and time-management skills * Computer proficient with the ability to use Microsoft Office Why work for us At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs. * Employee Assistance Program with Health Advocate. * Wellbeing program, BetterYou, to help you build healthy habits. * Neurodiversity and caregiver support available to you and your family. * Various discounts on everyday items and services. * Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan. * Click here to checkout all available benefits. The Community You Will Join: At H&R Block we remain committed to building a Connected Culture - one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team. You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other. H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. If you're looking to make an impact, H&R Block is the place for you. Sponsored Job #39702 Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future.
    $24k-30k yearly est. Auto-Apply 43d ago
  • Patient Coordinator

    Aspen Dental Management 4.0company rating

    Front desk coordinator job in Dyersburg, TN

    At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives. Job Type: Full Time Salary: $16 - $18 / hour At Aspen Dental, we put You First. We offer: A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match* Career development and growth opportunities with our best-in-class training program to support you at every stage of your career A fun and supportive culture that encourages collaboration and innovation Free Continuous Learning through TAG U How You'll Make a Difference As a Patient Coordinator, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in a four-week training program to succeed in your role. Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection Balance nightly deposits and credit card processing Additional tasks as assigned by the Manager Preferred Qualifications High school diploma or equivalent Strong communication and interpersonal skills with an ethical mindset High regard for time management Organized and detail oriented Must be age 18 or older Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization. *May vary by independently owned and operated Aspen Dental locations. ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
    $16-18 hourly Auto-Apply 41d ago
  • Referral Coordinator

    Rainbow Pediatric

    Front desk coordinator job in Humboldt, TN

    Job DescriptionSalary: 1. Manages and coordinates all medical referrals for Rainbow Pediatric PC thru the Electronic Health Record system. 2. Communicates directly with patients, building rapport and giving and receiving information. 3. Utilizes the computer system/EHR according to departmental protocols to include accurate data entry and retrieval of information for reporting purposes. 4. Receives inquiries and requests, and performs research and responds accordingly. 5. Performs data collection and data entry, following through and documenting on interactions. 6. Solves problems independently or within a team environment. 7. Works with our patient population to make sure patient is able to get to the referral appointment.
    $26k-35k yearly est. 7d ago
  • Medical Receptionist Dyersburg, TN

    The Kidney Experts

    Front desk coordinator job in Dyersburg, TN

    Medical Receptionist Under supervision of the Practice Manager and in collaboration with other team members, provides direct and indirect patient care in accordance with professional standards of care, state regulations and accreditation standards. Reports to the Practice Manager Typical Duties Greet and attend to patients in person and over the phone. Professionally assist doctors, staff, visitors and patients. Maintain business inventory such as checking supplies, scheduling equipment and maintenance repairs. Answer all phone calls in a professional and courteous manner. Perform all duties within HIPAA regulations. Maintain confidentiality of all doctor, staff and patient information. Schedule appointments between doctors and patients. Liaise between medical departments with discretion and professionalism Assist with admissions/treatment as per agreed protocols. Ensure that stock levels are adequate and orders are made timeously. Communicate medical results to patients under clinical supervision. Complete accurate documentation of patient visits. Enter Checkout information into EMR Create new patients charts ensuring accurate and complete information Add patient insurance information to patient charts Take copies of insurance cards during patient visit and input into the EMR system Ensure a checkout sheet is completed for the patient during each visit, and the patient has all educational information upon completion of their visit. Ensure all information in the EMR system is current upon each check in, and change outdated information as needed. Fix insurance errors as they are noted by the billing staff Call patients prior to appointments to verify the appointment date and time. Notate all communications with the patient. Check voicemail system each morning. Forward messages that need to be forwarded and return phone calls as necessary. Views patients in the hospital system and moves patient information to the DocsInc program for billing. Adds new patient's information to the EMR system. JOB CHARACTERISTICS Each day different from the next; especially in personal interactions Fast-paced environment Very socially-focused; requires "how can I help you?" attitude Lots of attention spent on building and maintaining relationships, especially where helping, not pressuring, others fosters the relationship Adherence to established guidelines and procedures is important Important to involve others in the decision-making; there is a need to build consensus rather than make decisions alone Open, flowing communication is important Position requires working with and through others, especially in a helping role There is a need for a persuasive, "selling" (rather than "telling") communication style Team environment: leader must be willing to jump in and roll up his/her sleeves to help out when necessary Need someone who leads by example, with first-hand knowledge of area of expertise Strong, friendly follow-up necessary on tasks delegated to ensure proper results Benefits 100% coverage of your vision and dental insurance beginning the 1st of the following month 100% coverage of your health up to 500 dollars/month beginning the 1st of the following month 3% towards a 401k after six months of employment 1-week of PTO accrued over the year that increases after your initial year of employment 1-week sick leave accrued over the year; can be used for family members as well Short-term disability after one month of employment Long-term disability after one month of employment $50,000 Life Insurance Policy No Experience Preferred!
    $24k-30k yearly est. 60d+ ago

Learn more about front desk coordinator jobs

How much does a front desk coordinator earn in Jackson, TN?

The average front desk coordinator in Jackson, TN earns between $22,000 and $35,000 annually. This compares to the national average front desk coordinator range of $26,000 to $38,000.

Average front desk coordinator salary in Jackson, TN

$27,000
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