Front line agent vs health insurance agent

Differences between front line agent and health insurance agent duties and responsibilities

Front line agent example responsibilities.

• Schedule and meet individuals\groups for assign or self-generate leads, assist and enroll eligible individuals in suitable Medicare product.
• Answer incoming calls to troubleshoot and assist the client in repairing their lap top computers.
• Sell home, auto, life, long term care insurance as well as annuities.
• Offer home, auto, life and annuities to AAA members, through networking and prospecting.
• Demonstrate strong understanding of Comcast products, promoting and selling offerings to individual customers by knocking every door within assign territories.
• Follow Allstate training system to optimize customer experience.

Health insurance agent example responsibilities.

• Manage communication points between corporate advisers, providers and patients for medical service advisory requests.
• Sold/Enrol individuals in ACA health plans over the phone by making cold calls on a daily basses.
• Explain healthcare benefits cover by major insurance carriers under the ACA.
• Post CPT codes and ICD-9 codes for every patient at check-out.
• Verify clients' eligibility and check clients' status within CMS and UHC system.
• Initiate appeals process on behalf of members, and assist with online web portal services.
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