Front line agent vs insurance sales representative

The differences between front line agents and insurance sales representatives can be seen in a few details. Each job has different responsibilities and duties. Additionally, an insurance sales representative has an average salary of $61,386, which is higher than the $33,693 average annual salary of a front line agent.

The top three skills for a front line agent include quality customer service, insurance products and inbound calls. The most important skills for an insurance sales representative are customer service, excellent time management, and work ethic.

Front line agent vs insurance sales representative overview

	Front Line Agent	Insurance Sales Representative
Yearly salary	$33,693	$61,386
Hourly rate	$16.20	$29.51
Growth rate	6%	6%
Number of jobs	118,706	201,879
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 49%	Bachelor's Degree, 59%
Average age	46	46
Years of experience	-	-

Front line agent vs insurance sales representative salary

Front line agents and insurance sales representatives have different pay scales, as shown below.

	Front Line Agent	Insurance Sales Representative
Average salary	$33,693	$61,386
Salary range	Between $25,000 And $45,000	Between $38,000 And $97,000
Highest paying City	-	Washington, DC
Highest paying state	-	New York
Best paying company	-	FFL Partners
Best paying industry	-	Finance

Differences between front line agent and insurance sales representative education

There are a few differences between a front line agent and an insurance sales representative in terms of educational background:

	Front Line Agent	Insurance Sales Representative
Most common degree	Bachelor's Degree, 49%	Bachelor's Degree, 59%
Most common major	Business	Business
Most common college	University of Pennsylvania	University of Pennsylvania

Front line agent vs insurance sales representative demographics

Here are the differences between front line agents' and insurance sales representatives' demographics:

	Front Line Agent	Insurance Sales Representative
Average age	46	46
Gender ratio	Male, 47.4% Female, 52.6%	Male, 53.9% Female, 46.1%
Race ratio	Black or African American, 9.4% Unknown, 3.6% Hispanic or Latino, 16.1% Asian, 4.9% White, 65.8% American Indian and Alaska Native, 0.1%	Black or African American, 9.4% Unknown, 3.6% Hispanic or Latino, 16.2% Asian, 4.9% White, 65.8% American Indian and Alaska Native, 0.1%
LGBT Percentage	7%	7%

Differences between front line agent and insurance sales representative duties and responsibilities

Front line agent example responsibilities.

Schedule and meet individuals\groups for assign or self-generate leads, assist and enroll eligible individuals in suitable Medicare product.
Answer incoming calls to troubleshoot and assist the client in repairing their lap top computers.
Sell home, auto, life, long term care insurance as well as annuities.
Offer home, auto, life and annuities to AAA members, through networking and prospecting.
Demonstrate strong understanding of Comcast products, promoting and selling offerings to individual customers by knocking every door within assign territories.
Follow Allstate training system to optimize customer experience.

Insurance sales representative example responsibilities.

Used consultative upselling techniques to provide leads
Translate and assign diagnosis and medical procedures into CPT, ICD-9 and ICD-10 codes.
Lead rep for major payer.
Monitor the performance of each account rep.
Educate physicians and clinic staff on current ICD 9 and CPT coding regulations.
Comply with company policy, procedures, and pertinent laws and regulation such a HIPAA.

Front line agent vs insurance sales representative skills

Common front line agent skills

Quality Customer Service, 22%
Insurance Products, 20%
Inbound Calls, 12%
Technical Assistance, 6%
Life Insurance, 4%
Troubleshoot, 4%

Common insurance sales representative skills

Customer Service, 17%
Excellent Time Management, 16%
Work Ethic, 12%
Strong Customer Service, 11%
Strong Work Ethic, 11%
Lead Generation, 4%

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Front Line Agent
Front Line Agent vs Insurance Sales Representative

Updated January 8, 2025

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