Front office coordinator vs insurance coordinator

The differences between front office coordinators and insurance coordinators can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a front office coordinator, becoming an insurance coordinator takes usually requires 2-4 years. Additionally, a front office coordinator has an average salary of $32,844, which is higher than the $32,788 average annual salary of an insurance coordinator.

The top three skills for a front office coordinator include patients, customer service and data entry. The most important skills for an insurance coordinator are patients, customer service, and insurance verification.

Front office coordinator vs insurance coordinator overview

	Front Office Coordinator	Insurance Coordinator
Yearly salary	$32,844	$32,788
Hourly rate	$15.79	$15.76
Growth rate	-5%	-3%
Number of jobs	131,810	108,509
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 38%	Bachelor's Degree, 36%
Average age	47	44
Years of experience	2	4

What does a front office coordinator do?

A front office coordinator is responsible for assisting clients with their inquiries and concerns and directing them to the appropriate department and personnel to immediately address their needs. Front office coordinators schedule appointments, verify visitors' identities by checking their credentials for security purposes, processing service payments, updating customers' data and visitation log on the database, and escalating high-level complaints. A front office coordinator also performs administrative and clerical tasks as needed, requiring them to have excellent time-management and organizational skills.

What does an insurance coordinator do?

An insurance coordinator is responsible for evaluating and validating insurance information to verify claims and process the necessary claims resolutions for parties. Insurance coordinators submit claims statements timely to the insurance officers for review, coordinate with the clients for inquiries and updates, and reach out to medical institutions for accurate filing of payments. An insurance coordinator must have excellent communication and analytical skills to assess reports, resolve claims discrepancies, and escalate high-level complaints to the officers for immediate action.

Front office coordinator vs insurance coordinator salary

Front office coordinators and insurance coordinators have different pay scales, as shown below.

	Front Office Coordinator	Insurance Coordinator
Average salary	$32,844	$32,788
Salary range	Between $25,000 And $42,000	Between $25,000 And $41,000
Highest paying City	San Francisco, CA	Oakland, CA
Highest paying state	Massachusetts	New Hampshire
Best paying company	University of California, Berkeley	University of California, Berkeley
Best paying industry	Health Care	Pharmaceutical

Differences between front office coordinator and insurance coordinator education

There are a few differences between a front office coordinator and an insurance coordinator in terms of educational background:

	Front Office Coordinator	Insurance Coordinator
Most common degree	Bachelor's Degree, 38%	Bachelor's Degree, 36%
Most common major	Business	Business
Most common college	University of Pennsylvania	-

Front office coordinator vs insurance coordinator demographics

Here are the differences between front office coordinators' and insurance coordinators' demographics:

	Front Office Coordinator	Insurance Coordinator
Average age	47	44
Gender ratio	Male, 9.0% Female, 91.0%	Male, 9.9% Female, 90.1%
Race ratio	Black or African American, 10.5% Unknown, 4.6% Hispanic or Latino, 24.1% Asian, 6.7% White, 53.0% American Indian and Alaska Native, 1.0%	Black or African American, 13.8% Unknown, 4.3% Hispanic or Latino, 14.4% Asian, 3.9% White, 63.2% American Indian and Alaska Native, 0.5%
LGBT Percentage	6%	11%

Differences between front office coordinator and insurance coordinator duties and responsibilities

Front office coordinator example responsibilities.

Manage medical records and other patient information within HIPPA guidelines.
Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
Work in Kronos to enter miss punches or correct time for employees when payroll is due.
Apply proper ICD-9 and CPT coding to patient invoices and submit claims to insurance companies for proper reimbursement.
Monitor physician documentation in EHR versus fee ticket and verify that the correct ICD9 and CPT codes are being used.
Maintain confidentiality of patient privacy in compliance with HIPAA regulations.

Insurance coordinator example responsibilities.

Verify patient dental insurance coverage and limitations with major private and business dental insurance providers as well as Medicaid and Medicare.
File to record patient demographics in numerous EMR systems and paper charts if applicable.
Prepare providers and staff for ICD-10 transition.
Post and reconcile all daily insurance, patient payments and transactions within the EMR system.
Experience in registration in healthcare, business office and physician billing, with reimbursement and collections.
Process all Medicare claims, explaining HMO changes to patients in detail and accurately documenting all benefits.

Front office coordinator vs insurance coordinator skills

Common front office coordinator skills

Patients, 27%
Customer Service, 11%
Data Entry, 5%
Front Desk, 4%
Insurance Verification, 4%
Patient Charts, 3%

Common insurance coordinator skills

Patients, 26%
Customer Service, 11%
Insurance Verification, 7%
Insurance Eligibility, 4%
Medicaid, 3%
Medical Terminology, 3%

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Front Office Coordinator
Front Office Coordinator vs Insurance Coordinator

Updated January 8, 2025

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