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Front office coordinator vs intake coordinator

The differences between front office coordinators and intake coordinators can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a front office coordinator, becoming an intake coordinator takes usually requires 6-12 months. Additionally, an intake coordinator has an average salary of $38,880, which is higher than the $32,844 average annual salary of a front office coordinator.

The top three skills for a front office coordinator include patients, customer service and data entry. The most important skills for an intake coordinator are patients, customer service, and home health.

Front office coordinator vs intake coordinator overview

Front Office CoordinatorIntake Coordinator
Yearly salary$32,844$38,880
Hourly rate$15.79$18.69
Growth rate-5%12%
Number of jobs131,81044,773
Job satisfaction-4
Most common degreeBachelor's Degree, 38%Bachelor's Degree, 47%
Average age4743
Years of experience212

What does a front office coordinator do?

A front office coordinator is responsible for assisting clients with their inquiries and concerns and directing them to the appropriate department and personnel to immediately address their needs. Front office coordinators schedule appointments, verify visitors' identities by checking their credentials for security purposes, processing service payments, updating customers' data and visitation log on the database, and escalating high-level complaints. A front office coordinator also performs administrative and clerical tasks as needed, requiring them to have excellent time-management and organizational skills.

What does an intake coordinator do?

An intake coordinator is responsible for assisting patients with admissions to healthcare facilities. Intake coordinators help with the patients' registration process, record their health conditions and medical histories, verify their health insurance information, schedule consultation appointments, manage patients' charts, and respond to patients' inquiries and concerns. Intake coordinators perform administrative and clerical tasks as needed, such as entering patients' information on the database, filing necessary insurance documents, and creating reports. They must be detail-oriented, as well as have excellent communication and organization skills.

Front office coordinator vs intake coordinator salary

Front office coordinators and intake coordinators have different pay scales, as shown below.

Front Office CoordinatorIntake Coordinator
Average salary$32,844$38,880
Salary rangeBetween $25,000 And $42,000Between $29,000 And $50,000
Highest paying CitySan Francisco, CAChicago, IL
Highest paying stateMassachusettsNorth Dakota
Best paying companyUniversity of California, BerkeleyWilson Elser Moskowitz Edelman & Dicker Llp
Best paying industryHealth CareHealth Care

Differences between front office coordinator and intake coordinator education

There are a few differences between a front office coordinator and an intake coordinator in terms of educational background:

Front Office CoordinatorIntake Coordinator
Most common degreeBachelor's Degree, 38%Bachelor's Degree, 47%
Most common majorBusinessPsychology
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Front office coordinator vs intake coordinator demographics

Here are the differences between front office coordinators' and intake coordinators' demographics:

Front Office CoordinatorIntake Coordinator
Average age4743
Gender ratioMale, 9.0% Female, 91.0%Male, 16.6% Female, 83.4%
Race ratioBlack or African American, 10.5% Unknown, 4.6% Hispanic or Latino, 24.1% Asian, 6.7% White, 53.0% American Indian and Alaska Native, 1.0%Black or African American, 12.0% Unknown, 5.1% Hispanic or Latino, 23.2% Asian, 5.5% White, 52.2% American Indian and Alaska Native, 2.1%
LGBT Percentage6%11%

Differences between front office coordinator and intake coordinator duties and responsibilities

Front office coordinator example responsibilities.

  • Manage medical records and other patient information within HIPPA guidelines.
  • Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
  • Work in Kronos to enter miss punches or correct time for employees when payroll is due.
  • Apply proper ICD-9 and CPT coding to patient invoices and submit claims to insurance companies for proper reimbursement.
  • Monitor physician documentation in EHR versus fee ticket and verify that the correct ICD9 and CPT codes are being used.
  • Maintain confidentiality of patient privacy in compliance with HIPAA regulations.
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Intake coordinator example responsibilities.

  • Help the individuals achieve those goals by working with them on action steps outline in the ISP.
  • Assist students on their IEP to complete activities and achieve annual goals relate to their transition into adulthood.
  • Manage assignments of paying medical bills limit in depth that include organizing and researching regulations as pertain to veterans eligibility.
  • Assist senior paralegals with case management and jury trial preparation for patent infringement and securities litigation matters.
  • Update youth charts in regards to allergies, medication use, and immunization history at each visit.
  • Work with medical doctors' offices, facilities and patients to ensure correct CPT codes are being process for clinical reviewer.
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Front office coordinator vs intake coordinator skills

Common front office coordinator skills
  • Patients, 27%
  • Customer Service, 11%
  • Data Entry, 5%
  • Front Desk, 4%
  • Insurance Verification, 4%
  • Patient Charts, 3%
Common intake coordinator skills
  • Patients, 21%
  • Customer Service, 11%
  • Home Health, 6%
  • Patient Referrals, 6%
  • Data Entry, 5%
  • Mental Health, 4%

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