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The differences between front office coordinators and intake coordinators can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a front office coordinator, becoming an intake coordinator takes usually requires 6-12 months. Additionally, an intake coordinator has an average salary of $38,880, which is higher than the $32,844 average annual salary of a front office coordinator.
The top three skills for a front office coordinator include patients, customer service and data entry. The most important skills for an intake coordinator are patients, customer service, and home health.
| Front Office Coordinator | Intake Coordinator | |
| Yearly salary | $32,844 | $38,880 |
| Hourly rate | $15.79 | $18.69 |
| Growth rate | -5% | 12% |
| Number of jobs | 131,810 | 44,773 |
| Job satisfaction | - | 4 |
| Most common degree | Bachelor's Degree, 38% | Bachelor's Degree, 47% |
| Average age | 47 | 43 |
| Years of experience | 2 | 12 |
A front office coordinator is responsible for assisting clients with their inquiries and concerns and directing them to the appropriate department and personnel to immediately address their needs. Front office coordinators schedule appointments, verify visitors' identities by checking their credentials for security purposes, processing service payments, updating customers' data and visitation log on the database, and escalating high-level complaints. A front office coordinator also performs administrative and clerical tasks as needed, requiring them to have excellent time-management and organizational skills.
An intake coordinator is responsible for assisting patients with admissions to healthcare facilities. Intake coordinators help with the patients' registration process, record their health conditions and medical histories, verify their health insurance information, schedule consultation appointments, manage patients' charts, and respond to patients' inquiries and concerns. Intake coordinators perform administrative and clerical tasks as needed, such as entering patients' information on the database, filing necessary insurance documents, and creating reports. They must be detail-oriented, as well as have excellent communication and organization skills.
Front office coordinators and intake coordinators have different pay scales, as shown below.
| Front Office Coordinator | Intake Coordinator | |
| Average salary | $32,844 | $38,880 |
| Salary range | Between $25,000 And $42,000 | Between $29,000 And $50,000 |
| Highest paying City | San Francisco, CA | Chicago, IL |
| Highest paying state | Massachusetts | North Dakota |
| Best paying company | University of California, Berkeley | Wilson Elser Moskowitz Edelman & Dicker Llp |
| Best paying industry | Health Care | Health Care |
There are a few differences between a front office coordinator and an intake coordinator in terms of educational background:
| Front Office Coordinator | Intake Coordinator | |
| Most common degree | Bachelor's Degree, 38% | Bachelor's Degree, 47% |
| Most common major | Business | Psychology |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between front office coordinators' and intake coordinators' demographics:
| Front Office Coordinator | Intake Coordinator | |
| Average age | 47 | 43 |
| Gender ratio | Male, 9.0% Female, 91.0% | Male, 16.6% Female, 83.4% |
| Race ratio | Black or African American, 10.5% Unknown, 4.6% Hispanic or Latino, 24.1% Asian, 6.7% White, 53.0% American Indian and Alaska Native, 1.0% | Black or African American, 12.0% Unknown, 5.1% Hispanic or Latino, 23.2% Asian, 5.5% White, 52.2% American Indian and Alaska Native, 2.1% |
| LGBT Percentage | 6% | 11% |