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General manager vs manager on duty

The differences between general managers and managers on duty can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a general manager, becoming a manager on duty takes usually requires 2-4 years. Additionally, a general manager has an average salary of $71,581, which is higher than the $37,423 average annual salary of a manager on duty.

The top three skills for a general manager include customer service, cleanliness and food safety. The most important skills for a manager on duty are customer service, safety procedures, and payroll.

General manager vs manager on duty overview

General ManagerManager On Duty
Yearly salary$71,581$37,423
Hourly rate$34.41$17.99
Growth rate6%18%
Number of jobs442,690318,375
Job satisfaction4.25-
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 51%
Average age4446
Years of experience64

What does a general manager do?

A general manager is responsible for handling the overall operations in the business. General managers manage the staff tasks efficiently, monitor the productivity and efficiency of the work environment, implement new strategies to improve the business performance, recognize the team's best efforts, and effective allocation of budget resources. A general manager must have excellent communication, decision-making, and critical-thinking skills to identify areas of improvement in handling customer complaints, connecting with vendors and other lines of businesses that will direct the company towards its successful objectives.

What does a manager on duty do?

A manager on duty's role is to oversee operations in a store or a particular department, ensuring efficient workflow and workforce performance. They mainly evaluate and delegate tasks among employees, arrange schedules, set goals and budget, handle issues and concerns, and impose disciplinary actions. Moreover, a manager on duty may also perform clerical tasks such as producing progress reports, processing paperwork, maintaining an inventory of supplies, reporting to supervisors, coordinating with other managers, and implementing the company's policies and standards.

General manager vs manager on duty salary

General managers and managers on duty have different pay scales, as shown below.

General ManagerManager On Duty
Average salary$71,581$37,423
Salary rangeBetween $40,000 And $126,000Between $26,000 And $52,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateHawaiiMaryland
Best paying companyNVIDIACisco
Best paying industryManufacturingRetail

Differences between general manager and manager on duty education

There are a few differences between a general manager and a manager on duty in terms of educational background:

General ManagerManager On Duty
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 51%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Southern California

General manager vs manager on duty demographics

Here are the differences between general managers' and managers on duty' demographics:

General ManagerManager On Duty
Average age4446
Gender ratioMale, 70.7% Female, 29.3%Male, 47.3% Female, 52.7%
Race ratioBlack or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.4% Asian, 6.4% White, 67.1% American Indian and Alaska Native, 0.5%Black or African American, 8.7% Unknown, 5.1% Hispanic or Latino, 11.5% Asian, 9.6% White, 63.9% American Indian and Alaska Native, 1.2%
LGBT Percentage10%11%

Differences between general manager and manager on duty duties and responsibilities

General manager example responsibilities.

  • Generate positive EBITDA and improve cash flow by managing costs and inventory.
  • Manage all recruiting and training efforts, and develop systems to track ROI comparison results.
  • Work as a FOH AGM and train to manage all staff functions including training, hiring, food and labor controls.
  • Develop yearly budget for multiple hotels that include revenue, labor, fix and variable costs to achieve overall EBITDA goal.
  • Task primarily with building logistics infrastructure, managing operational expenses, and supporting start up strategies.
  • Train and manage FOH staff and improve overall quality, organization and professionalism of restaurant and bakery.
  • Show more

Manager on duty example responsibilities.

  • Conduct daily sales presentations to prospective customers that lead to an establish model laud by company leadership.
  • Manage several customer service incidents and tend to emergencies including the administration lifesaving CPR to a gym patron.
  • Update computer POS program for menu changes, employee voids, banquets and specials.
  • Used POS software sales projections to challenge the sales associates to meet or exceed corporate sales goals.
  • Supervise five staff members in areas of work ethic, time management, safety practices and cleanliness.
  • Maintain high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
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General manager vs manager on duty skills

Common general manager skills
  • Customer Service, 20%
  • Cleanliness, 18%
  • Food Safety, 7%
  • Guest Service, 4%
  • Payroll, 4%
  • Math, 4%
Common manager on duty skills
  • Customer Service, 19%
  • Safety Procedures, 11%
  • Payroll, 7%
  • CPR, 5%
  • Guest Service, 5%
  • Front Desk Operations, 4%

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