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General manager vs regional general manager

The differences between general managers and regional general managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a general manager and a regional general manager. Additionally, a regional general manager has an average salary of $78,641, which is higher than the $71,581 average annual salary of a general manager.

The top three skills for a general manager include customer service, cleanliness and food safety. The most important skills for a regional general manager are customer service, financial performance, and customer satisfaction.

General manager vs regional general manager overview

General ManagerRegional General Manager
Yearly salary$71,581$78,641
Hourly rate$34.41$37.81
Growth rate6%6%
Number of jobs442,690362,072
Job satisfaction4.25-
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 66%
Average age4444
Years of experience66

What does a general manager do?

A general manager is responsible for handling the overall operations in the business. General managers manage the staff tasks efficiently, monitor the productivity and efficiency of the work environment, implement new strategies to improve the business performance, recognize the team's best efforts, and effective allocation of budget resources. A general manager must have excellent communication, decision-making, and critical-thinking skills to identify areas of improvement in handling customer complaints, connecting with vendors and other lines of businesses that will direct the company towards its successful objectives.

What does a regional general manager do?

Regional General Managers are assigned to lead company operations in a specific region. Their assignments are based on their skills or company needs. They handle the performance of company stores, outlets, or offices in their assigned region. Regional General Managers need to have some experience related to their area of assignment or at least be familiar with it. This would help them acclimate to the business landscape in the area. This would also help them in creating business strategies that cater to the regional context. They are expected to have high business acumen and to be strategic decision-makers.

General manager vs regional general manager salary

General managers and regional general managers have different pay scales, as shown below.

General ManagerRegional General Manager
Average salary$71,581$78,641
Salary rangeBetween $40,000 And $126,000Between $46,000 And $133,000
Highest paying CitySan Francisco, CANew York, NY
Highest paying stateHawaiiNew Jersey
Best paying companyNVIDIADuke University Health System
Best paying industryManufacturingGovernment

Differences between general manager and regional general manager education

There are a few differences between a general manager and a regional general manager in terms of educational background:

General ManagerRegional General Manager
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 66%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

General manager vs regional general manager demographics

Here are the differences between general managers' and regional general managers' demographics:

General ManagerRegional General Manager
Average age4444
Gender ratioMale, 70.7% Female, 29.3%Male, 81.7% Female, 18.3%
Race ratioBlack or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.4% Asian, 6.4% White, 67.1% American Indian and Alaska Native, 0.5%Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 14.9% Asian, 6.3% White, 67.9% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between general manager and regional general manager duties and responsibilities

General manager example responsibilities.

  • Generate positive EBITDA and improve cash flow by managing costs and inventory.
  • Manage all recruiting and training efforts, and develop systems to track ROI comparison results.
  • Work as a FOH AGM and train to manage all staff functions including training, hiring, food and labor controls.
  • Develop yearly budget for multiple hotels that include revenue, labor, fix and variable costs to achieve overall EBITDA goal.
  • Task primarily with building logistics infrastructure, managing operational expenses, and supporting start up strategies.
  • Train and manage FOH staff and improve overall quality, organization and professionalism of restaurant and bakery.
  • Show more

Regional general manager example responsibilities.

  • Manage OSHA regulations by conducting security inspections and organizing health and safety meetings.
  • Design product/parts, run parts/warehouse, manage repair/assembly shop, and execute sales/marketing strategies.
  • Manage all center personnel functions including hiring, terminations, payroll processing and annual performance appraisals.
  • Train and manage FOH staff and improve overall quality, organization and professionalism of restaurant and bakery.
  • Monitor reports for store, POS and individual associate metrics and address potential issues.
  • Monitor and report maintenance deficiencies including safety hazards, HVAC, fire alarm, and elevator operation.
  • Show more

General manager vs regional general manager skills

Common general manager skills
  • Customer Service, 20%
  • Cleanliness, 18%
  • Food Safety, 7%
  • Guest Service, 4%
  • Payroll, 4%
  • Math, 4%
Common regional general manager skills
  • Customer Service, 24%
  • Financial Performance, 6%
  • Customer Satisfaction, 6%
  • Performance Management, 5%
  • OSHA, 5%
  • Employee Development, 3%

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