** **Work with Us. Change the World.** At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations.
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.
We're one global team driven by our common purpose to deliver a better world. Join us.
**Job Description**
AECOM is actively seeking a creative, highly talented, and motivated **Surface** **Transportation GroupLeader** for immediate employment in the Meridian / Boise office. Responsibilities will include the oversight and management of active project and program tasks and teams, business development, and support for other Transportation projects, programs, and pursuits. Projects may include planning, preliminary engineering, final engineering, construction support services and program management for transportation or infrastructure projects for a range of active and prospective clients. The projects and programs will involve various market sectors including but not limited to surface transportation, transit, rail, bridges and structures, utilities, and misc. facilities.
The responsibilities of this position include, but are not limited to:
+ Formulate and execute project opportunity capture strategies, including teaming and positioning for strategic pursuits and identification of required staff resources to win and effectively deliver projects and programs
+ Establish relationships with both external and internal clients
+ Be a visible leader and trusted advisor to clients by promoting AECOM's values both internally and externally
+ Proven track record with client account management, project pursuit execution, and engineering staff development
+ Provides management and guidance to staff, enforces company and project policies, and serves as a primary liaison between AECOM and clients and stakeholders.
+ Manage and mentor staff to facilitate effective project and program delivery and to promote staff development.
+ Responsible for administering projects and programs from inception through contract closeout, including establishing specific objectives and policies, adherence to the scope, schedule and budget, risk management, and change management.
+ Demonstrated analytical skills, technical skills, and communication (oral and written) skills
+ Business Development including prospecting and proposal development with established relationships with local clients
* including ITD and local agency specifications, policies, and procedures.
+ Approves and signs off on work.
+ Provides technical expertise for studies and design efforts.
+ Presents complex technical solutions to clients.
+ Performs quality control reviews of work developed by others.
+ Participates in development of technical proposals.
+ Strong technical resource to serve as technical advisor.
+ Provides specialized technical input to studies and design for staff's specific area of expertise.
+ Ability to lead and manage a Project.
+ Ability to lead and manage a Team.
+ Excellent people management skills
+ Develops study and design procedures to facilitate high-quality cost-effective work by others.
+ Participates in interdisciplinary review of project deliverables.
+ Uses expertise in all steps of completing discipline components of PA/ED and PS&E package.
+ Prepares technical specification sections.
+ Provides input to the development of engineering budget and schedule to meet requirements.
**Qualifications**
**Minimum Requirements:**
+ BA/BS + 10 years of related experience or demonstrated equivalency of experience and/or education, including 2 years of leadership
**Preferred Qualifications:**
+ Bachelor's degree in Civil/Transportation Engineering
+ Professional Engineer in the State of Idaho or ability to obtain one within 6 months
+ 15+ years of progressive experience designing and delivering projects
+ 5 years' experience with proposal and business development, client presentations and relationship development
+ Project Management experience in transportation projects
+ Ability to proactively communicate and lead department staff
+ Established relationships with local clients: 10+ years of experience and familiarity with Idaho Transportation Department (ITD) and ID Counties including local agency specifications, policies, and procedures
**Additional Information**
Offered rate of compensation will be based on individual education, qualifications, experience, and work location. The range for this position is $150000 to $215000.
**About AECOM**
AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.
AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients' complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com.
**What makes AECOM a great place to work**
You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you'll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you've always envisioned. Here, you'll find a welcoming workplace built on respect, collaboration and community-where you have the freedom to grow in a world of opportunity.
As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.
**ReqID:** J10137692
**Business Line:** Transportation
**Business Group:** DCS
**Strategic Business Unit:** West
**Career Area:** Program & Project Management
**Work Location Model:** Hybrid
**Compensation:** USD 150000 - USD 215000 - yearly
$150k-215k yearly 19d ago
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Direct Care Staff - Group Leader
Sequel Youth Services 3.9
Group leader job in Mountain Home, ID
Department: Group Living Job Status: Full-time Reports to: Team Leader FLSA Status: Exempt Positions Supervised: Group living staff Amount of Travel: 5% Work Schedule: Ability to remain flexible to accommodate changes in work schedule, includes working weekends and all shifts
POSITION SUMMARY:
Under the direction of the Team Leader, the GroupLeader will provide supervision, support, and structure to students in the program. GroupLeader supervises and assists students in all program related activities using professionally acceptable methods and techniques. The GroupLeader is directly responsible for supervision of Group Living Staff and carries out the responsibilities in accordance with the organization's policies and applicable laws. Must be patient and have the ability to remain calm in difficult situations. Sequel - Mountain Home Academy services adolescent males, ages 10-18, with severe psychiatric, behavioral, and sexual disorders.
Reasonable Accommodations Statement:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
ESSENTIAL FUNCTIONS:
Supervise and maintain routine order with students in their daily routines and activities.
Ensures students' rooms and common areas are clean and orderly.
Transport students to on/off campus activities and maintain student count.
Interacts with students in a professional manner to elicit positive change.
Completes documentation requirements accurately and on time.
Remains current in and initiates emergency procedures when required.
Provide safety and assists in crisis management for student population.
Completes coaching notes, verbal warnings when required, staff evaluations and development growth plans for everyone under their supervision.
Any other reasonably related duties as assigned by the Group Living Director and/or the Executive Director.
Supports by action and example the Sequel - Mountain Home Academy Creed.
Supports and follows all Sequel - Mountain Home Academy policies and procedures.
Adheres to Sequel - Mountain Home Academy policy and practice concerning issues of creation, editing, transmission, storage and disposition of all Protected Health Information (PHI).
POSITION QUALIFICATIONS:
Competency Statement(s):
Accountability - Ability to accept responsibility and account for his/her actions.
Adaptability - Ability to adapt to change in the workplace.
Coaching and Development - Ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas.
Communication, Oral - Ability to communicate effectively with others using the spoken word.
Communication, Written - Ability to communicate in writing clearly and concisely.
Conflict Resolution - Ability to deal with others in an antagonistic situation.
Decision Making - Ability to make critical decisions while following company procedures.
Initiative - Ability to make decisions or take actions to solve a problem or reach a goal.
Leadership - Ability to influence others to perform their jobs effectively and to be responsible for making decisions.
Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
Safety Awareness - Ability to identify and correct conditions that affect employee and student safety.
Self-Motivated - Ability to be internally inspired to perform a task to the best of one's ability using his or her own drive or initiative.
Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
SKILLS & ABILITIES:
Education:
High School Graduate or General Education Degree (GED).
Experience:
One year related experience working with at-risk youth is preferred.
Computer Skills:
Intermediate computer skills in Microsoft Office Products and operating systems.
Certifications & Licenses: N/A
Physical Demands Lift/Carry
Stand C (Constantly) 10 lbs. or less C (Constantly)
Walk C (Constantly) 11-20 lbs. O (Occasionally)
Sit O (Occasionally) 21-50 lbs. O (Occasionally)
Manually Manipulate O (Occasionally) 51-100 lbs. O (Occasionally)
Reach Outward O (Occasionally) Over 100 lbs. O (Occasionally)
Reach Above Shoulder O (Occasionally)
Climb O (Occasionally) Push/Pull
Crawl O (Occasionally) 12 lbs. or less F (Frequently)
Squat or Kneel 0 (Occasionally) 13-25 lbs. F (Frequently)
Bend O (Occasionally) 26-40 lbs. F (Frequently)
Grasp C (Constantly) 41-100 lbs. F (Frequently)
N (Not Applicable) Activity is not applicable to this position.
O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs./day)
F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs./day)
C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs./day)
Other Physical Requirements:
· Sense of Sight (Near, Distance, Color, Peripheral, Depth Perception)
· Sense of Sound (emergency sirens, alarms)
· Sense of Smell
· Sense of Taste
· Sense of Touch
WORK ENVIRONMENT:
Must possess high moral and ethical values, have a willingness to be open to learning and growing. Must have interpersonal skills to work as an integral part of a team and be able to display professional interpersonal/personal boundaries, a maturity of behavior and judgment. Must adhere and participate in the company's safety program and possess a valid Idaho driver's license. This position requires the ability to be certified in CPR, First Aide Et Blood Borne Pathogens/Infection Control, SCM, Environment of Care and Positive Peer Culture. Ability to remain flexible to accommodate changes in the work schedule; includes working weekends & holidays.
$32k-37k yearly est. 4d ago
Kids Assistant Leader
Life Time 4.5
Group leader job in Eagle, ID
Responsible for the safety, engagement and the overall operations of the Academy/Child Center while upholding Life Time's Mission and Vision Statements. Delivers the highest level of customer service, management, and consistency to both Members and Team Members. Partners with the Kids Manager and Team Members to ensure the best experience is offered for our junior members while in the Academy/Child Center and kids programming/events.
Job Duties and Responsibilities
Provides exceptional customer service and a safe, clean, and friendly environment for Members and Guests
Promotes and assists Kids Manager in preparing for events/programming along with marketing and driving participation numbers and revenue
Manages the Academy/Child Center payroll within budgetary guidelines while making recommendations as needed to the Kids Manager
Manages and supports the Kids team members by providing ongoing training, giving feedback, and coaching
Completes the casting, interviewing, hiring, and onboarding of kids team members
Completes inventory and assists in ordering and maintaining supplies, toys and equipment wihin the Academy/Child Center and for Events and Programming
Position Requirements
High School Diploma or GED
2 years of experience teaching or working in a children's program
2 years of experience in day care setting as a lead teacher or two consecutive summers of camp experience with increased responsibility
2 years of supervisory/management experience
Successfully complete and pass Kids On-Demand Certifications before 1st day of work
First Aid certification, Infant/Child and Adult CPR/AED certification required within the first 60 days of hire
Ability to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds
Preferred Requirements
Experience working with children
The ability to engage a group of children in an activity
Customer service and strong communication skills
Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
$29k-42k yearly est. 3d ago
Kids Assistant Leader
Life Time Fitness
Group leader job in Eagle, ID
Responsible for the safety, engagement and the overall operations of the Academy/Child Center while upholding Life Time's Mission and Vision Statements. Delivers the highest level of customer service, management, and consistency to both Members and Team Members. Partners with the Kids Manager and Team Members to ensure the best experience is offered for our junior members while in the Academy/Child Center and kids programming/events.
Job Duties and Responsibilities
* Provides exceptional customer service and a safe, clean, and friendly environment for Members and Guests
* Promotes and assists Kids Manager in preparing for events/programming along with marketing and driving participation numbers and revenue
* Manages the Academy/Child Center payroll within budgetary guidelines while making recommendations as needed to the Kids Manager
* Manages and supports the Kids team members by providing ongoing training, giving feedback, and coaching
* Completes the casting, interviewing, hiring, and onboarding of kids team members
* Completes inventory and assists in ordering and maintaining supplies, toys and equipment wihin the Academy/Child Center and for Events and Programming
Position Requirements
* High School Diploma or GED
* 2 years of experience teaching or working in a children's program
* 2 years of experience in day care setting as a lead teacher or two consecutive summers of camp experience with increased responsibility
* 2 years of supervisory/management experience
* Successfully complete and pass Kids On-Demand Certifications before 1st day of work
* First Aid certification, Infant/Child and Adult CPR/AED certification required within the first 60 days of hire
* Ability to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds
Preferred Requirements
* Experience working with children
* The ability to engage a group of children in an activity
* Customer service and strong communication skills
Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
$22k-40k yearly est. Auto-Apply 5d ago
Delivery/Driving Team Lead
Pepsico 4.5
Group leader job in Nampa, ID
Overview The Delivery Team Lead is responsible for leading a team of frontline employees to deliver orders to key customers in a fast-paced direct store delivery environment. Responsibilities Manage a group of delivery drivers Answer field customer calls regarding deliveries and ensure 100% customer service Ensure store delivery time windows are met daily Work proactively with sales representatives and warehouse operations to understand the needs of the customers and sales force Coach, lead and develop drivers to support the sales organization and improve daily productivity via gate-to-gate route rides regularly (ideally 2x/week, minimum) Maintain process improvement to further enhance productivity of deliveries Ensure compliance of Department of Transportation and PBNA safety standards Conduct team meetings and safety training to ensure that preventive measures are enforced Demonstrate strong oral, written and interpersonal skills Possess very strong organizational and prioritizing skills Have a highly developed sense of urgency Demonstrated results in improving business performance through leadership Compensation and Benefits: The expected compensation range for this position is between $60,600 - $94,450. Location, confirmed job-related skills, experience, and education will be considered in setting actual starting salary. Your recruiter can share more about the specific salary range during the hiring process. Bonus based on performance and eligibility target payout is 10% of annual salary paid out quarterly. Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement. In addition to salary, PepsiCo offers a comprehensive benefits package to support our employees and their families, subject to elections and eligibility: Medical, Dental, Vision, Disability, Health, and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Insurance (Accident, Group Legal, Life), Defined Contribution Retirement Plan. Qualifications A minimum of 2 years managing frontline employees Bachelor's degree and/or equivalent work experience Ability to work a flexible schedule including early mornings (4am-6am start), evenings and/or weekends. Work week will be Tuesday-Saturday Class A, CDL certified not mandatory but strongly recommended Must be willing and able to lift up to 40 lbs. periodically This position is limited to persons with indefinite right to work in the United States Must have a valid driver's license Safe driving record strongly preferred EEO Statement Our Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Credit Reporting Act, and all other applicable laws, including but not limited to, San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance; and Chapter XVII, Article 9 of the Los Angeles Municipal Code, commonly referred to as the Fair Chance Initiative for Hiring Ordinance. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity / Age If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law & EEO is the Law Supplement documents. View PepsiCo EEO Policy. Please view our Pay Transparency Statement
A minimum of 2 years managing frontline employees Bachelor's degree and/or equivalent work experience Ability to work a flexible schedule including early mornings (4am-6am start), evenings and/or weekends. Work week will be Tuesday-Saturday Class A, CDL certified not mandatory but strongly recommended Must be willing and able to lift up to 40 lbs. periodically This position is limited to persons with indefinite right to work in the United States Must have a valid driver's license Safe driving record strongly preferred
Manage a group of delivery drivers Answer field customer calls regarding deliveries and ensure 100% customer service Ensure store delivery time windows are met daily Work proactively with sales representatives and warehouse operations to understand the needs of the customers and sales force Coach, lead and develop drivers to support the sales organization and improve daily productivity via gate-to-gate route rides regularly (ideally 2x/week, minimum) Maintain process improvement to further enhance productivity of deliveries Ensure compliance of Department of Transportation and PBNA safety standards Conduct team meetings and safety training to ensure that preventive measures are enforced Demonstrate strong oral, written and interpersonal skills Possess very strong organizational and prioritizing skills Have a highly developed sense of urgency Demonstrated results in improving business performance through leadership Compensation and Benefits: The expected compensation range for this position is between $60,600 - $94,450. Location, confirmed job-related skills, experience, and education will be considered in setting actual starting salary. Your recruiter can share more about the specific salary range during the hiring process. Bonus based on performance and eligibility target payout is 10% of annual salary paid out quarterly. Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement. In addition to salary, PepsiCo offers a comprehensive benefits package to support our employees and their families, subject to elections and eligibility: Medical, Dental, Vision, Disability, Health, and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Insurance (Accident, Group Legal, Life), Defined Contribution Retirement Plan.
$60.6k-94.5k yearly 6d ago
Aviation Team Lead
Keller Associates 4.5
Group leader job in Meridian, ID
Job DescriptionSalary:
We are on the lookout for individuals who thrive in the collaborative spirit of engineering, where their efforts are appreciated, and excellence is recognized. Join our dynamic team where you can play a crucial role in creating a meaningful and long-lasting influence on the communities we serve. Apply now for our Aviation Team Lead opportunity based in our Meridian office.This opportunity is also available for thosewho live close to any of our office locations.
Job Summary:
The Aviation Team Lead will work closely with other engineers, technical specialists, and clients to successfully deliver innovative solutions for complex aviation projects and challenges.They will lead our Aviation efforts and brings experience in client management and coordination, FAA funding and regulation, airport planning, design, and project delivery. This is an exciting growth opportunity for a motivated person ready to take the next step in their career and contribute to our growing operations.
Duties/Responsibilities:
Represent Keller Associates, building relationships with new and existing clients, and sub-consultants.
In coordination with the Principal Engineer, develop marketing strategies for the aviation/airport market.
Maintain,update and execute strategic plan.
Lead aviation work by marketing aviation projects and then organizing team(s) to manage and deliver those projects.
Delegate tasks to team members according to their individual skill sets, experience, and abilities to ensure efficient completion of the project.
Collaborate with staff supervisors and other Project Managers for workload assignments.
Be responsible for the overall profitability of aviation projects, ensuring that jobs are conducted within project scope.
Develop solutions to complex problems that require a high degree of innovation and ingenuity.
Provide technical expertise by formulating and developing advanced design concepts, techniques, and standards.
Document and report project progress to Principal Engineer
Manage training, development, and mentoring of team members
Collaborate with Project Managers to monitor and guide Team Members project tasks.
Perform other duties as assigned.
Required Skills/Abilities:
Proven leadership skills
Excellent project management and organization skills
Ability to lead contract negotiation and execution.
Ability to work successfully with project managers and other discipline leads in multiple disciplines with a range of approaches.
Strong written and verbal communication skills
Understanding of FAA funding programs, design standards, and project delivery.
Education & Experience
Bachelors degree in civil engineering
8+years of civil engineering experience related to aviation design as well as experience in a leadership role.
Professional Engineer (PE) License required.
Strong leadership, organizational, analytical, and communication skills
Benefits:
Employee medical, dental, and vision insurance for employees and dependents
Short-term and long-term disability insurance
Company paid life insurance with option to buy up
Salary Advantage Program
Employee assistance program (EAP)
Flexible spending account (FSA)
Health savings account (HSA)
401k match program & access to asset management services
Year-end bonus
Costco membership
Paid time off (PTO) and PTO sell back program
Paid Holidays
Parental Leave
Tuition Reimbursement
Paid day of community service
We are a mid-sized consulting firm providing water, wastewater, civil, transportation, and structural engineering services throughout the West including Oregon, Washington, Idaho, Nevada, and Utah. We provide client-focused solutions in surface water, water and wastewater engineering, as well as transportation planning, roadway, bridges and vertical structures, site civil design, construction management, electrical, controls, and surveying. Our clients include federal, state, and local agencies as well as small and medium sized cities. Our work is never boring and always influences the communities we serve. We take joy in everything we do from work to play our staff finds ways to be more human and balanced.
Please review the Voluntary Self-Identification of Disability form foundhereto answer the questions provided at the bottom of the application process.
Keller Associates, Inc. is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
$57k-98k yearly est. 3d ago
Jack in the Box - TEAM LEADER
Feast Enterprises
Group leader job in Meridian, ID
Job Description
Responsible, as the first-line operational supervisor, for training and leading team members in consistently delivering an exceptional guest experience, including ensuring great tasting/quality food, executing on 20/20 guest expectations, and ensuring compliance with all Jack in the Box procedures, systems and standards.
Guest Expectations
Well-Trained
(Hassle Free) Always says "YES" to the guest and works with the team to help solve problems; follows the 3-steps (Listens, Says Sorry, Makes it Right) if a problem occurs; and uses JIB Smart Selling standards as appropriate.
Trains and coaches team members using the Guest Expectations training materials.
Models being calm and productive during busy times.
Coaches team members to ensure they are knowledgeable on job requirements.
Neat and Well-Groomed
(Clean) Holds team members accountable to the JIB uniform and grooming standards and coaches them when non-compliant.
Models looking nice and professional; shirt is tucked in; hair is contained via a hat, visor and/or hairnet, and uniform is clean and unwrinkled.
Friendly
(Friendly) Models acknowledging each guest with a smile, treating everyone with care and respect, always having a positive and friendly attitude.
Coaches team members on having a positive, friendly attitude and behaviors.
Models and coaches team members on the JIB Hospitality Model.
Well-Staffed
(Clean) Models how to maintain restaurant cleanliness (interior/exterior) and monitors the facilities to ensure it is done on a regular basis.
Helps with order taking and cashiering during busy times.
Is organized and actively leads and coaches the team on being ready and prepared to serve guests as they arrive.
Encourages team members to ask for help, when necessary, to meet guests' needs.
Follows the JIB Restaurant Policies and Rules in regard to scheduled working hours, breaks, and timekeeping.
Food Tastes Great
(Food Quality) Monitors quality to ensure the food looks and tastes great and is of high quality.
Models and monitors food presentation and coaches team members when necessary.
Coaches team members to ensure that the taste, appearance, and temperature standards are met for all products, and retrains when necessary.
Consistent and Quick Service
(Fast) Models a sense of urgency, hustles, greets guests and encourages team members to do the same.
Leads and coaches team on how to provide consistent, fast service.
Helps with order taking and cashiering during busy times.
Order Accuracy
(Accurate) Models how to communicate and work within a team to ensure order is accurate for the guest, repeats orders following JIB standards.
Follows-up on order errors to get to the bottom of problems and works with team to learn from their mistakes and improve the Does not dismiss errors.
Holds employees accountable to minimal order errors and re-trains them as needed.
Food Safety
(Food Safety/Quality) Makes sure food is safe for the guest by following all food safety and food quality policies and procedures.
Follows all hand washing and glove procedures.
Completes the Food Safety Checklist each shift.
It's All About
Brand Ambassador
Has passion for the business and pride in Jack in the Box.
Inspires team members to embrace the brand.
Is proud to represent Jack in the Box.
Focus on the Guest
Treats guests and employees with care and respect.
Is passionate about serving the guest.
Steps in to help employees when necessary.
Has a happy, friendly personality that is engaging to both the guest and other employees.
Reads the guest and anticipates their Pays attention to guests' verbal and non-verbal communication and addresses them proactively.
Handles guest complaints says "Yes" to the Guest without arguing, questioning or assuming the guest is Does what is right for the guest.
Inspires team to take care of guests and make them the number one priority.
Team Skills
Treats all employees with care and respect.
Is a good team player and leader.
Has a positive can-do attitude.
Is dependable and reliable.
Is willing to help others.
Keeps calm and does not show signs of stress.
Is open and willing to work with and lead people of all backgrounds.
Ensures the team provides quick service while maintaining a calm environment.
"Manages the floor"' coordinates team (resources) to cover all roles, ensure compliance of JIB standards as well as compliance to labor laws.
Commitment
Thrives in a fast-paced, high energy, team environment.
Performs professionally during difficult situations and/or high volume times.
Takes pride in utilizing systems in the restaurant to produce quality products and keep the restaurant clean.
Takes corrective action to resolve issues that could jeopardize food safety or food quality.
Is flexible and changes direction based on the needs of the business.
Works with a sense of urgency.
Knows and trains others on the products and menu.
Knows and uses all Jack in the Box systems and tools and trains team members on them as applicable.
Takes accountability for cash management and handling during their shift.
Is meticulous in following and managing to Jack in the Box policies and standards.
Front of Restaurant
Includes, but not limited to duties, described below. Performs other duties as assigned or directed.
Guest Service (Dine In/Drive-Thru)
Immediately acknowledges and welcomes guests.
Takes and clarifies orders, assists guests with menu selection as appropriate.
Enters order in POS system, collects money, and makes change.
Always thanks guest upon completion of order taking.
Assembles order, works with back-up position to ensure order is prepared timely and accurately; personally hands or delivers orders to guests.
Maintains cleanliness and stocking of work area.
Interior
Empties trash cans, sweeps and mops floors, cleans dining room tables and chairs, cleans windows and doors.
Cleans and stocks restrooms.
Cleans and maintains equipment, including drink dispenser, ice bins, and POS equipment.
Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, ). Visually checks and inspects all areas for cleanliness.
Exterior
Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs.
Empties trash cans and cleans miscellaneous exterior items (i.e. drive-thru menu board).
Cleans drive-thru and dumpster Visually checks and inspects all areas for cleanliness.
SUPERVISION
Workstation Operation
Supervises and trains team members on workstation operations.
Ensures all activities are in compliance with JIB procedures, systems, standards, and food safety, security, and cash handling requirements.
Guest Service
Ensures guests receive an exceptional experience by performing quality employee training and holding restaurant team accountable for consistently delivering excellent guest service and food quality.
Maintains visibility and interaction with guests; responds to guest concerns and complaints in a positive and professional manner; ensures positive resolution.
Leadership
Creates a restaurant environment that is friendly, fun, clean, and safe; treats all employees with care and respect; motivates and inspires employees to achieve high performance.
Conducts on-boarding and training.
Provides feedback and recognizes employees.
Ensures employee personal and uniform cleanliness.
Apprises management of potential employee issues.
Back of Restaurant
Includes, but not limited to, duties described below. Performs other duties as assigned or directed.
Grill
Reads grill video monitor to prepare ordered products.
Prepares menu products according to procedure, including: warms/toasts/grills bread products, cooks items on grill, operates timers and removes products when timer sounds.
Discards ingredients/products that have expired or don't meet quality standards.
Sets up and maintains equipment; keeps workstation stocked; maintains cleanliness of work area, wearing appropriate safety equipment.
Assembly
Reads video monitor and assembles products using correct ingredients and portioning, correctly packages products, and verifies the appearance and quality of presentation, temperature of product, and order accuracy before delivery to guest.
Discards ingredients/products that have expired or don't meet quality standards.
Prep
Places frozen products in appropriate place to defrost, places defrosted product in proper container and storage area, and arranges product for first-in, first-out rotation.
Opens product packages, places in proper storage units, and affixes shelf life labels. Ensures all food prep and storage areas are kept neat and clean at all times and complies with JIB food safety standards.
Visually checks and inspects all ingredients for freshness.
Measures, assembles, and prepares ingredients for various products according to product mix information.
Fryer
Reads fryer video monitor prepare ordered products.
Prepares fryer products, including: places product in appropriate rack/basket and places in correct fryer, operates timers, removes/drains product when timer sounds, codes product, places product in appropriate container and/or holding bin.
Maintains cleanliness and stock of work station areas including the fryer prep area, display bin, freezer, refrigerator, and holding units.
Interior
Empties trash cans, sweeps and mops floors, vacuums carpet, washes tables and chairs, cleans windows and doors; cleans and stocks restrooms.
Washes and sanitizes dishes and utensils by hand or using dishwasher.
Changes or filters fryer shortening wearing required safety equipment, scrubs fryer units, discards old shortening, cleans vents and fryer screens.
Cleans and maintains equipment, including storage freezer, storage refrigerator, drink dispenser, ice bins, syrup lines, grease catch pans, and POS equipment.
Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, ). Visually checks and inspects all areas for cleanliness.
Exterior
Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs.
Empties trash cans and cleans miscellaneous exterior items (i.e. -drive-thru menu board).
Cleans drive-thru and dumpster Visually checks and inspects all areas for cleanliness.
Receiving & Storage
Receives and stores products on delivery following established procedures.
QUALIFICATIONS:
Experience 6 consecutive months JIB experience and 100% certified in all workstations for internal promotes, or 1-year supervisory experience in a restaurant or retail customer service environment.
Knowledge/Skills/Abilities - Must be at least 18 years old; must complete Team Leader training classes; and in certain states, must be ServSafe certified. Requires ability to speak, read, and write effectively in English; and may require ability to speak another language to guests based on location of restaurant. Excellent interpersonal skills; ability to perform and understand basic math concepts (addition, subtraction, multiplication, division); ability to work well with diverse groups of people; proven analytical skills; and good organization and planning skills. Is a self-starter who takes initiative and willingly accepts responsibility. Basic knowledge of personal computers and related software applications. Demonstrates integrity and ethical behavior.
Physical Requirements - Ability to stand and walk approximately 90%-95% of shift and move freely throughout the restaurant; ability to lift and carry 15-25 lbs. Ability to listen to guests' orders, operate a cash register, and read video monitors.
REASONABLE ACCOMMODATION:
Feast Foods, LLC dba Jack in the Box and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.
$38k-75k yearly est. 5d ago
Lead Specialist, Appeals & Grievances
Molina Healthcare Inc. 4.4
Group leader job in Meridian, ID
Provides lead level support for claims activities including reviewing and resolving member and provider complaints, and communicating resolution to members or authorized representatives in accordance with the standards and requirements established by the Centers for Medicare and Medicaid Services (CMS).
Essential Job Duties
* Serves as team lead for submission, intervention and resolution of appeals, grievances, and/or complaints from Molina members, providers and related outside agencies.
* Trains new employees and provides guidance to others with respect to complex appeals and grievances.
* Researches and resolves escalated issues including state complaints and high visible complex cases.
* In conjunction with claims leadership, assigns claims work to team.
* Prepares appeal summaries and correspondence, and documents information for tracking/trending data.
* Prepares draft narratives, graphs, flowcharts, etc. for use in presentations and audits; researches claims appeals and grievances using support systems to determine appeals and grievances outcomes.
* Requests and reviews medical records, notes, and/or detailed bills as appropriate; formulates conclusions per protocol and other business partners to determine response; assures timeliness and appropriateness of responses per state, federal and Molina guidelines.
* Meets claims production standards set by the department.
* Applies contract language, benefits, and review of covered services.
* Contacts members/providers via written and verbal communications as needed.
* Prepares appeal summaries and correspondence and documents findings; includes information on trends if requested.
* Composes all correspondence, appeals/disputes, and/or grievances information concisely and accurately, and in accordance with regulatory requirements.
* Researches claims processing guidelines, provider contracts, fee schedules and system configurations to determine root cause of payment errors.
* Resolves and prepares written response to incoming provider reconsideration requests relating to claims payment, requests for claim adjustments, and/or requests from outside agencies.
Required Qualifications
* At least 3 years of managed care experience in a call center, appeals, and/or claims environment, or equivalent combination of relevant education and experience.
* Health claims processing experience, including coordination of benefits, subrogation and eligibility criteria.
* Experience with Medicaid and Medicare claims denials and appeals processing, and knowledge of regulatory guidelines for appeals and denials.
* Strong customer service experience.
* Strong organizational and time management skills; ability to manage simultaneous projects and tasks to meet internal deadlines.
* Strong verbal and written communication skills.
* Microsoft Office suite/applicable software program(s) proficiency.
Preferred Qualifications
* Customer/provider experience in a managed care organization (Medicaid, Medicare, Marketplace and/or other government-sponsored program), or medical office/hospital setting.
* Completion of a health care related vocational program in health care (i.e., certified coder, billing, or medical assistant).
To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
Pay Range: $21.65 - $46.42 / HOURLY
* Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
About Us
Molina Healthcare is a nationwide fortune 500 organization with a mission to provide quality healthcare to people receiving government assistance. If you are seeking a meaningful opportunity in a team-oriented environment, come be a part of a highly engaged workforce dedicated to our mission. Bring your passion and talents and together we can make a difference in the lives of others. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
$21.7-46.4 hourly 1d ago
Team Lead - Mountain Home, ID
Tidal Wave Auto Spa
Group leader job in Mountain Home, ID
Starting Pay Rate:
Hourly - Hourly Plan, 16.00 USD Hourly
Tidal Wave Auto Spa is one of the fastest growing car wash chains in the country and is a recognized leader in the industry with locations nationwide. Our wave of success began in 2004 in the small town of Thomaston, GA, which is where Tidal Wave Headquarters calls home. Tidal Wave Auto Spa is a national brand that is forecasted to grow at a rapid rate for years to come, so we are aggressively pursuing individuals with exceptional talent and leadership qualities. Our goal is to redefine the car wash industry with the latest technology, top-notch friendly service, and unwavering dedication to its employees!
Do you want to learn how to become the leader of a team? We can help you take the first step!
A Tidal Wave Team Leader assists with the responsibilities of the site's facility and its operations. Tidal Wave is a fast and fun, team-oriented environment, and our Team Leaders set the example by exceeding expectations and assisting the management team! Learn what it takes to run a car wash and have a great time doing it!
This position is a great way to get your foot in the door in one of the fastest growing industries in the country! Tidal Wave has immense professional development opportunities, and a great career path to management positions.
What We Will Provide:
Competitive pay with the opportunity to earn weekly commission.
Flexible scheduling that can work around any life dynamic. Part-time and Full-Time positions are available.
A tremendous opportunity for growth and development within Tidal Wave!
What Your Day Will Look Like:
Provide friendly & enthusiastic customer service.
Assist in opening and closing the facility.
Enroll customers in our Unlimited Car Wash Club.
Prep vehicles before they go through the tunnel.
Safely guide customers onto the tunnel conveyor.
Assist in regular maintenance of all equipment.
Maintain the facility, which includes landscape maintenance & pressure washing, etc.
What You Will Need:
Friendly, Responsible, and Reliable!
Ability to be on your feet for long hours at a time.
Willingness to work in all weather conditions.
Drug Screen and Background Check Required per state guidelines.
At least 18 years of age.
As a Tidal Wave Auto Spa Team Member, you will enjoy our Benefits Program to help secure your financial future and preserve your health and well-being, including:
PTO is based on the company's PTO policy.
Eligibility for health, dental, and vision coverage subject to 90 day waiting period.
Eligibility for 401(K), subject to plan terms.
Eligibility for benefits such as life insurance, short- and long-term disability, hospital indemnity, critical illness, and accidental, subject to 30 day waiting period.
Company-paid holidays.
**Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.
The equal employment opportunity policy of Tidal Wave Auto Spa provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. Tidal Wave Auto Spa hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
$38k-74k yearly est. Auto-Apply 10d ago
Team Leader
Tractor Supply Company 4.2
Group leader job in Nampa, ID
The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Legendary Customer Experience. The Team Leader is also responsible for promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as training Team Members on the appropriate application of policies and procedures.
_Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams._
**Essential Duties and Responsibilities (Min 5%)**
It is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements:
+ Maintain regular and predictable attendance.
+ Work scheduled shifts, and have the ability to work varied hours, days, nights, weekends, and overtime as dictated by business needs.
+ Uphold and promote a safe and productive work environment by following and enforcing policies and procedures.
+ Deliver on our promise of Legendary Customer Service through GURA:
+ Greet the Customer.
+ Uncover Customer's Needs & Wants.
+ Recommend Product Solutions.
+ Ask to Add Value & Appreciate the Customer.
+ The Team Leader is required to perform a combination of the following duties during 95 percent of their day. Although the mix may vary from one day to another, our business and staffing model makes it essential that every person in the Team Leader position be able to perform all of the following duties accurately, efficiently and safely on a regular basis and without advance notice:
+ Execute assigned basic, promotional, and seasonal merchandising activities.
+ Perform Opening/Closing procedures.
+ Transport and make deposits to bank.
+ Assess store conditions and assign duties.
+ Organize and prioritize workflow through the use of the daily planner.
+ Recovery of merchandise.
+ Participate in mandatory freight process.
+ Perform regular and promotional price change activities.
+ Resolve customer complaints/issues and ensure the customer has a Legendary shopping experience that differentiates from the competition.
+ Adhere to loss prevention standards and respond to any alarm calls as needed.
+ Communicate with Team Members on job functions, responsibilities and financial goals.
+ Operate cash register/computer supervising cash handling procedures.
+ Assist Team Members on appropriate application of policies and procedures.
+ Ensure the safety and well-being of birds. Sanitize and maintain poultry holding tanks and care for birds as required.
+ Operate Forklift and Baler.
+ Complete all documentation associated with any of the above job duties.
+ Obtain license or certifications as needed by the business.
+ May be required to perform other duties as assigned.
**Required Qualifications**
_Experience:_ Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred. Supervisory experience preferred. Must be at least 18 years of age and possess a valid driver's license.
_Education_ : High school diploma or equivalent is preferred, but not required. Regardless of education level, you must be able to read, write, and count accurately.
**Preferred knowledge, skills or abilities**
Basic computer skills.
Ability to read, write, and count accurately.
Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.
Ability to perform and execute principle responsibilities of Team Members.
**Working Conditions**
+ Working environment is favorable, generally working inside with moderate noise.
+ Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours
+ Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines
+ Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate.
+ Ability to work outdoors in adverse weather conditions.
**Physical Requirements**
+ Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store.
+ Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment (e.g. pallet jack).
+ Ability to occasionally lift or reach merchandise overhead.
+ Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders.
+ Ability to move throughout the store for an entire shift.
+ Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area.
+ Ability to operate and use all equipment necessary to run a store (e.g. dolly, handtruck, forklift, baler, computer, cash register) (forklift and baler requirements do not apply if under the age of 18).
+ Ability to constantly operate store equipment such as computer, cash register, and other store equipment.
+ Ability to read, write, and count accurately to complete all documentation.
+ Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers.
+ Ability to process information / merchandise through the point-of-sale system.
+ Ability to handle and be in contact with birds/poultry.
+ Ability to successfully complete training and certification to dispense propane, and to dispense propane (propane certification and dispensing requirement does not apply if under the age of 18).
+ Ability to successfully complete all required training.
+ Ability to travel as required in support of district needs.
+ Ability to drive or operate a vehicle for business needs.
+ This position is non-sedentary.
+ Ability to successfully complete training and certification for various business needs.
**Disclaimer**
_This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor._
**Company Info**
At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.
Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.
Please visitthis link (********************************************************************** for more specific information about the benefits and leave policies applicable to the position you're applying for.
**ALREADY A TEAM MEMBER?**
You must apply or refer a friend through our internal portal
Click here (**************************************************************************
**CONNECTION**
Our Mission and Values are more than just words on the wall - they're the one constant in an ever-changing environment and the bedrock on which we build our culture. They're the core of who we are and the foundation of every decision we make. It's not just what we do that sets us apart, but how we do it.
Learn More
**EMPOWERMENT**
We believe in managing your time for business and personal success, which is why we empower our Team Members to lead balanced lives through our benefits and total rewards offerings. For full-time and eligible part-time TSC and Petsense Team Members. We care about what you care about!
Learn More
**OPPORTUNITY**
A lot of care goes into providing legendary service at Tractor Supply Company, which is why our Team Members are our top priority. Want a career with a clear path for growth? Your Opportunity is Out Here at Tractor Supply and Petsense.
Learn More
Join Our Talent Community
**Nearest Major Market:** Boise
**Nearest Secondary Market:** Meridian
$31k-47k yearly est. 26d ago
Multi-Unit Team Leader
H&R Block, Inc. 4.4
Group leader job in Meridian, ID
Our Company At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.
We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.
At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.
A Typical Day...
Joining us as a Multi-Unit Team Leader, you'll provide leadership over three H&R Block tax offices. Using your people management experience and passion for helping people, you'll provide leadership to the customer-centric teams in the offices you manage to accelerate their seasonal tax business.
You'll serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office related growth objectives for three tax offices. Prior tax preparation experience is not required.
You will start a flexible part-time schedule in the fall to prepare for the busy tax season. From January to April, you will transition to full-time, including evening and weekend hours as needed. Please note that this role is not remote and will require you to work in-person.
It would be even better if you also had...
* Multi-unit people management experience in the retail, restaurant, banking, or other related industry
What you'll bring to the team...
* Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders
* Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, which includes developing local partnerships and managing office community involvement
* Assist DGM in recruiting and interviewing candidates for tax office associate positions
* Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns
* Build an engaging team environment, across all offices, by training and coaching associates recognizing outstanding associate contributions
* Lead daily team meetings and communicate essential information to tax office associates
* Create associate work schedules across all offices and ensure accurate timekeeping, as well as labor management for associates in all offices
* Travel between offices as required
* Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment*
Your Expertise:
* People management experience, with the demonstrated ability to grow and develop associates
* Demonstrated aptitude for growth plan execution and ability to lead towards growth culture
* Strong decision-making and judgment skills and the ability to function well in a fast-paced environment with minimal supervision
* Strong interpersonal and communication skills, and a customer-centric mindset that seeks to understand and exceed client needs
* Computer proficient with the ability to use MS Office
* Bachelor's degree in a related field, or high school diploma with the equivalent combination of experience
* Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns)*
Why work for us
At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.
* Employee Assistance Program with Health Advocate.
* Wellbeing program, BetterYou, to help you build healthy habits.
* Neurodiversity and caregiver support available to you and your family.
* Various discounts on everyday items and services.
* Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
* Check out all available benefits at **********************
The Community You Will Join:
At H&R Block we remain committed to building a Connected Culture - one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.
You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
If you're looking to make an impact, H&R Block is the place for you.
* Enrollment in or completion of the H&R Block Income Tax Course of Tax Knowledge Assessment is neither an offer nor a guarantee of employment.
Sponsored Job
#48960
Joining us as a Multi-Unit Team Leader, you'll provide leadership over three H&R Block tax offices. Using your people management experience and passion for helping people, you'll provide leadership to the customer-centric teams in the offices you manage to accelerate their seasonal tax business.
You'll serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office related growth objectives for three tax offices. Prior tax preparation experience is not required.
You will start a flexible part-time schedule in the fall to prepare for the busy tax season. From January to April, you will transition to full-time, including evening and weekend hours as needed. Please note that this role is not remote and will require you to work in-person.
$29k-39k yearly est. Auto-Apply 18d ago
Team Leader
Jack In The Box, Inc. 3.9
Group leader job in Garden City, ID
NOW HIRING! "This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the independent franchisee, and not Jack in the Box Inc. will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling."
POSITION SUMMARY: Responsible, as the first-line operational supervisor, for training and leading team members in consistently delivering an exceptional guest experience, including ensuring great tasting/quality food, executing on 20/20 guest expectations, and ensuring compliance with all Jack in the Box procedures, systems and standards.
Guest Expectations
Well-Trained
* (Hassle Free) Always says "YES" to the guest and works with the team to help solve problems; follows the 3-steps (Listens, Says Sorry, Makes it Right) if a problem occurs; and uses JIB Smart Selling standards as appropriate.
* Trains and coaches team members using the Guest Expectations training materials.
* Models being calm and productive during busy times.
* Coaches team members to ensure they are knowledgeable on job requirements.
Neat and Well-Groomed
* (Clean) Holds team members accountable to the JIB uniform and grooming standards and coaches them when non-compliant.
* Models looking nice and professional; shirt is tucked in; hair is contained via a hat, visor and/or hairnet, and uniform is clean and unwrinkled.
Friendly
* (Friendly) Models acknowledging each guest with a smile, treating everyone with care and respect, always having a positive and friendly attitude.
* Coaches team members on having a positive, friendly attitude and behaviors.
* Models and coaches team members on the JIB Hospitality Model.
Well-Staffed
* (Clean) Models how to maintain restaurant cleanliness (interior/exterior) and monitors the facilities to ensure it is done on a regular basis.
* Helps with order taking and cashiering during busy times.
* Is organized and actively leads and coaches the team on being ready and prepared to serve guests as they arrive.
* Encourages team members to ask for help, when necessary, to meet guests' needs.
* Follows the JIB Restaurant Policies and Rules in regard to scheduled working hours, breaks, and timekeeping.
Food Tastes Great
* (Food Quality) Monitors quality to ensure the food looks and tastes great and is of high quality.
* Models and monitors food presentation and coaches team members when necessary.
* Coaches team members to ensure that the taste, appearance, and temperature standards are met for all products, and retrains when necessary.
Consistent and Quick Service
* (Fast) Models a sense of urgency, hustles, greets guests and encourages team members to do the same.
* Leads and coaches team on how to provide consistent, fast service.
* Helps with order taking and cashiering during busy times.
Order Accuracy
* (Accurate) Models how to communicate and work within a team to ensure order is accurate for the guest, repeats orders following JIB standards.
* Follows-up on order errors to get to the bottom of problems and works with team to learn from their mistakes and improve the Does not dismiss errors.
* Holds employees accountable to minimal order errors and re-trains them as needed.
Food Safety
* (Food Safety/Quality) Makes sure food is safe for the guest by following all food safety and food quality policies and procedures.
* Follows all hand washing and glove procedures.
* Completes the Food Safety Checklist each shift.
It's All About
Brand Ambassador
* Has passion for the business and pride in Jack in the Box.
* Inspires team members to embrace the brand.
* Is proud to represent Jack in the Box.
Focus on the Guest
* Treats guests and employees with care and respect.
* Is passionate about serving the guest.
* Steps in to help employees when necessary.
* Has a happy, friendly personality that is engaging to both the guest and other employees.
* Reads the guest and anticipates their Pays attention to guests' verbal and non-verbal communication and addresses them proactively.
* Handles guest complaints says "Yes" to the Guest without arguing, questioning or assuming the guest is Does what is right for the guest.
* Inspires team to take care of guests and make them the number one priority.
Team Skills
* Treats all employees with care and respect.
* Is a good team player and leader.
* Has a positive can-do attitude.
* Is dependable and reliable.
* Is willing to help others.
* Keeps calm and does not show signs of stress.
* Is open and willing to work with and lead people of all backgrounds.
* Ensures the team provides quick service while maintaining a calm environment.
* "Manages the floor"' coordinates team (resources) to cover all roles, ensure compliance of JIB standards as well as compliance to labor laws.
Commitment
* Thrives in a fast-paced, high energy, team environment.
* Performs professionally during difficult situations and/or high volume times.
* Takes pride in utilizing systems in the restaurant to produce quality products and keep the restaurant clean.
* Takes corrective action to resolve issues that could jeopardize food safety or food quality.
* Is flexible and changes direction based on the needs of the business.
* Works with a sense of urgency.
* Knows and trains others on the products and menu.
* Knows and uses all Jack in the Box systems and tools and trains team members on them as applicable.
* Takes accountability for cash management and handling during their shift.
* Is meticulous in following and managing to Jack in the Box policies and standards.
Front of Restaurant
* Includes, but not limited to duties, described below. Performs other duties as assigned or directed.
Guest Service (Dine In/Drive-Thru)
* Immediately acknowledges and welcomes guests.
* Takes and clarifies orders, assists guests with menu selection as appropriate.
* Enters order in POS system, collects money, and makes change.
* Always thanks guest upon completion of order taking.
* Assembles order, works with back-up position to ensure order is prepared timely and accurately; personally hands or delivers orders to guests.
* Maintains cleanliness and stocking of work area.
Interior
* Empties trash cans, sweeps and mops floors, cleans dining room tables and chairs, cleans windows and doors.
* Cleans and stocks restrooms.
* Cleans and maintains equipment, including drink dispenser, ice bins, and POS equipment.
* Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, ). Visually checks and inspects all areas for cleanliness.
Exterior
* Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs.
* Empties trash cans and cleans miscellaneous exterior items (i.e. drive-thru menu board).
* Cleans drive-thru and dumpster Visually checks and inspects all areas for cleanliness.
SUPERVISION
Workstation Operation
* Supervises and trains team members on workstation operations.
* Ensures all activities are in compliance with JIB procedures, systems, standards, and food safety, security, and cash handling requirements.
Guest Service
* Ensures guests receive an exceptional experience by performing quality employee training and holding restaurant team accountable for consistently delivering excellent guest service and food quality.
* Maintains visibility and interaction with guests; responds to guest concerns and complaints in a positive and professional manner; ensures positive resolution.
Leadership
* Creates a restaurant environment that is friendly, fun, clean, and safe; treats all employees with care and respect; motivates and inspires employees to achieve high performance.
* Conducts on-boarding and training.
* Provides feedback and recognizes employees.
* Ensures employee personal and uniform cleanliness.
* Apprises management of potential employee issues.
Back of Restaurant
* Includes, but not limited to, duties described below. Performs other duties as assigned or directed.
Grill
* Reads grill video monitor to prepare ordered products.
* Prepares menu products according to procedure, including: warms/toasts/grills bread products, cooks items on grill, operates timers and removes products when timer sounds.
* Discards ingredients/products that have expired or don't meet quality standards.
* Sets up and maintains equipment; keeps workstation stocked; maintains cleanliness of work area, wearing appropriate safety equipment.
Assembly
* Reads video monitor and assembles products using correct ingredients and portioning, correctly packages products, and verifies the appearance and quality of presentation, temperature of product, and order accuracy before delivery to guest.
* Discards ingredients/products that have expired or don't meet quality standards.
Prep
* Places frozen products in appropriate place to defrost, places defrosted product in proper container and storage area, and arranges product for first-in, first-out rotation.
* Opens product packages, places in proper storage units, and affixes shelf life labels. Ensures all food prep and storage areas are kept neat and clean at all times and complies with JIB food safety standards.
* Visually checks and inspects all ingredients for freshness.
* Measures, assembles, and prepares ingredients for various products according to product mix information.
Fryer
* Reads fryer video monitor prepare ordered products.
* Prepares fryer products, including: places product in appropriate rack/basket and places in correct fryer, operates timers, removes/drains product when timer sounds, codes product, places product in appropriate container and/or holding bin.
* Maintains cleanliness and stock of work station areas including the fryer prep area, display bin, freezer, refrigerator, and holding units.
Interior
* Empties trash cans, sweeps and mops floors, vacuums carpet, washes tables and chairs, cleans windows and doors; cleans and stocks restrooms.
* Washes and sanitizes dishes and utensils by hand or using dishwasher.
* Changes or filters fryer shortening wearing required safety equipment, scrubs fryer units, discards old shortening, cleans vents and fryer screens.
* Cleans and maintains equipment, including storage freezer, storage refrigerator, drink dispenser, ice bins, syrup lines, grease catch pans, and POS equipment.
* Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, ). Visually checks and inspects all areas for cleanliness.
Exterior
* Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs.
* Empties trash cans and cleans miscellaneous exterior items (i.e. -drive-thru menu board).
* Cleans drive-thru and dumpster Visually checks and inspects all areas for cleanliness.
Receiving & Storage
* Receives and stores products on delivery following established procedures.
QUALIFICATIONS:
* Experience 6 consecutive months JIB experience and 100% certified in all workstations for internal promotes, or 1-year supervisory experience in a restaurant or retail customer service environment.
* Knowledge/Skills/Abilities - Must be at least 18 years old; must complete Team Leader training classes; and in certain states, must be ServSafe certified. Requires ability to speak, read, and write effectively in English; and may require ability to speak another language to guests based on location of restaurant. Excellent interpersonal skills; ability to perform and understand basic math concepts (addition, subtraction, multiplication, division); ability to work well with diverse groups of people; proven analytical skills; and good organization and planning skills. Is a self-starter who takes initiative and willingly accepts responsibility. Basic knowledge of personal computers and related software applications. Demonstrates integrity and ethical behavior.
* Physical Requirements - Ability to stand and walk approximately 90%-95% of shift and move freely throughout the restaurant; ability to lift and carry 15-25 lbs. Ability to listen to guests' orders, operate a cash register, and read video monitors.
REASONABLE ACCOMMODATION:
Feast Foods, LLC dba Jack in the Box and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.
* Note: Any applicant who is offered and accepts employment with the company will be required to review and sign an agreement providing that the company and the employee must submit most employment-related disputes to binding arbitration and forgo proceedings before a jury in court.*
$21k-39k yearly est. 9d ago
O&O Park Team Lead
Sky Zone 3.8
Group leader job in Nampa, ID
CircusTrix dba
Sky Zone
Team Lead
Full-time
Onsite
Department: Operations
Reports to: General Manager
Travel: N/A
FLSA: Non-Exempt
WHO WE ARE:
At Sky Zone, our mission is to enrich lives through the power of boundless play - whether that's on the trampoline court, behind the scenes, or at the corporate level. We believe play fuels confidence, connection, and joy, and we're proud to create experiences that reflect that purpose in everything we do.
As the leader in active indoor entertainment, we host unforgettable birthdays, team events, and school parties across the country. Backed by our parent company, CircusTrix, and recognized as a top franchise and growth brand, we continue to raise the bar for innovation and impact in the industry.
Our culture is shaped by our core values: We Play Without Limits, Ignite Innovation, Grow Together, Fuel Joy, and Serve Big, Give Bigger. Whether in a park or a boardroom, these values guide how we lead, collaborate, and show up for each other and for the communities we serve.
____________________
WHO YOU ARE:
Team Lead is a hands-on, early-leadership role built for high-potential individuals ready to step up. You'll rotate through key operational areas - Sales & Service, Parties & Events, and Food & Beverage/Facilities - gaining real responsibility, leadership experience, and the skills to run a shift like a pro.
No need to be a fully developed manager just dependable, driven, and ready to learn. You're the kind of person who shows up, jumps in, and sets the tone. When senior leaders aren't on-site, we'll count on you to step in as Manager on Duty (MOD) and keep the park running strong.
HOW YOU BRING OUR MISSION TO LIFE:
You lead from the floor and set the tone for your team by jumping in and helping the park run at its best. You'll grow your skills and make a real impact by delivering excellence in these key areas:
Leadership & Operations
Act as Manager on Duty (MOD) when GM/OM are not present, ensuring operational excellence, safety compliance, and team accountability.
Provide proactive, on-the-floor leadership by coaching, supporting, and delegating to Team Members across all departments.
Step into any operational area as needed (Programs, Café, Front Desk, Events, etc.) to maintain seamless guest experiences and operational flow.
Deliver timely communication of guest issues, operational challenges, or safety concerns to the Management Team.
Guest Experience & Sales
Drive membership and program sales by engaging guests, identifying opportunities, and promoting park offerings.
Create memorable guest interactions by modeling service excellence and mentoring Team Members in customer engagement.
Safety & Compliance
Enforce all safety policies and complete incident reports when necessary.
Ensure all opening, closing, and shift procedures are executed with consistency and accuracy.
Maintain cleanliness and operational readiness of the park throughout the shift.
Rotational Leadership Development
Sales & Service Lead
Drive front desk performance and membership sales while delivering service excellence.
Lead guest interactions with a focus on Sky Zone's “WOW” service standards.
Coach team members to maximize conversions and deliver consistent guest satisfaction.
Parties & Events Lead
Oversee execution of birthday parties, group events, and corporate outings delivering on positive memorable experiences.
Manage scheduling, staffing, and upsell opportunities for all party and event programs.
Ensure operational consistency and guest delight from booking to event completion.
F&B & Facilities Lead
Manage inventory and ordering of all cafe items.
Ensure health and safety standards are maintained in accordance with all inspection requirements/guidelines.
Oversee maintenance of equipment, attractions, and cleanliness across the park ensuring all is safe, clean, and in good working condition.
Lead facilities projects to elevate the guest experience and maintain a “best-in-class” look and feel.
*Part-time Flex Lead
(not available at all park locations)
Available primarily on weekends to help drive service and engagement.
Rotates as needed to cover breaks and time off for other Leads.
WHAT YOU BRING TO THE TEAM:
Success in this role starts with the right mindset, the drive to lead, and a solid foundation. Here's what that looks like:
You must be at least 18 years of age or older.
Minimum of 2 years of progressive experience in operations or guest-facing roles, ideally in a fast-paced environment.
Prior supervisory or leadership experience.
Background in retail sales, food & beverage, amusement/entertainment, or recreation strongly preferred.
Basic proficiency with technology, including point-of-sale (POS) systems and tools like Microsoft Office Suite and Teams; comfortable learning new platforms as needed.
Availability to work evenings, weekends, and holidays when the park (and the magic) is most alive.
Reliable, self-motivated, organized, and eager to grow into higher levels of responsibility.
Strong interpersonal and communication skills with the ability to motivate, coach, and positively influence others.
Curiosity about how daily operations connect to the bigger picture, including shift flow, guest experience, safety, and team performance.
A hands-on, team-first mindset, you're quick jump in where needed and support others without being asked.
A strong sense of personal ownership, you show up prepared, follow through on responsibilities, and lead by example.
Sound judgment and the ability to stay respectful, calm, and coachable in high-pressure moments.
Ability to move throughout all areas of the park, interact with guests and team members in a high-energy, often loud environment, and lift and carry a minimum of 20 pounds as needed, with or without reasonable accommodation.
WHY THIS ROLE MATTERS:
Team Leads are future leaders in training. You help create a positive park culture by showing up with energy, integrity, and care. You set the tone for the team, support park operations in real time, and step into leadership moments that help everyone succeed.
This isn't about having it all figured out - it's about having the drive to grow, the awareness to improve, and the character to lead with trust. If you're ready to make an impact, grow your skills, and lead with heart, we'd love to have you on the team.
____________________
Compensation range is $15.50-$16.50/hr
based on qualifications and experience. Full-time employees at CircusTrix enjoy a competitive benefits package including medical, dental, and vision coverage along with a 401k plan with company matching. Eligibility for 401k is based on age and tenure requirements.
Application deadline: Jan 5th, 2026
While we anticipate the application window will close on this date, Sky Zone reviews applications on a rolling basis and will continue to consider candidates until the position is filled.
CircusTrix and its brands are proud to be equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all team members.
$15.5-16.5 hourly Auto-Apply 15d ago
AM Team Leader
Chick-Fil-A 4.4
Group leader job in Nampa, ID
A Team Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant's heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Team Leader's two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow.
Position Type:
* Full-time and Part-time
Our Benefits Include:
* A fun work environment where you can positively influence others
* Flexible scheduling (and closed on Sundays)
* Learning first-hand from an experienced Operator and Restaurant Leaders
* Intentional growth and development to help you reach your professional goals
* Scholarship opportunities
* Competitive pay
Team Leader Responsibilities:
* Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
* Offer immediate and respectful response to Guest's needs
* Assist in training of new hires, set the tone for a shift, and act as a role model for our team
* Be a friendly, encouraging team player
* Open and/or close, lead shifts, key holder
* Count drawers and finalize day
* Excellent communication skills, both written and spoken
Qualifications and Requirements:
* Smile
* Create and Maintain Eye Contact
* Speak Enthusiastically
* Make Emotional Connections with Guests
* Reliable transportation
* Ability to work in a fast-paced environment
* Strong people skills with a desire to serve Team Members
* Strong commitment to superior customer service
* Ability to manage Team Member behavioral and performance issues
* Ability to work in a team environment with shared ownership and responsibility
* Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.
Most Chick-fil-A Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.
Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
$25k-32k yearly est. 28d ago
Surface Transportation Group Leader - Idaho
Aecom 4.6
Group leader job in Meridian, ID
Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations.
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.
We're one global team driven by our common purpose to deliver a better world. Join us.
Job Description
AECOM is actively seeking a creative, highly talented, and motivated Surface Transportation GroupLeader for immediate employment in the Meridian / Boise office. Responsibilities will include the oversight and management of active project and program tasks and teams, business development, and support for other Transportation projects, programs, and pursuits. Projects may include planning, preliminary engineering, final engineering, construction support services and program management for transportation or infrastructure projects for a range of active and prospective clients. The projects and programs will involve various market sectors including but not limited to surface transportation, transit, rail, bridges and structures, utilities, and misc. facilities.
The responsibilities of this position include, but are not limited to:
* Formulate and execute project opportunity capture strategies, including teaming and positioning for strategic pursuits and identification of required staff resources to win and effectively deliver projects and programs
* Establish relationships with both external and internal clients
* Be a visible leader and trusted advisor to clients by promoting AECOM's values both internally and externally
* Proven track record with client account management, project pursuit execution, and engineering staff development
* Provides management and guidance to staff, enforces company and project policies, and serves as a primary liaison between AECOM and clients and stakeholders.
* Manage and mentor staff to facilitate effective project and program delivery and to promote staff development.
* Responsible for administering projects and programs from inception through contract closeout, including establishing specific objectives and policies, adherence to the scope, schedule and budget, risk management, and change management.
* Demonstrated analytical skills, technical skills, and communication (oral and written) skills
* Business Development including prospecting and proposal development with established relationships with local clients· including ITD and local agency specifications, policies, and procedures.
* Approves and signs off on work.
* Provides technical expertise for studies and design efforts.
* Presents complex technical solutions to clients.
* Performs quality control reviews of work developed by others.
* Participates in development of technical proposals.
* Strong technical resource to serve as technical advisor.
* Provides specialized technical input to studies and design for staff's specific area of expertise.
* Ability to lead and manage a Project.
* Ability to lead and manage a Team.
* Excellent people management skills
* Develops study and design procedures to facilitate high-quality cost-effective work by others.
* Participates in interdisciplinary review of project deliverables.
* Uses expertise in all steps of completing discipline components of PA/ED and PS&E package.
* Prepares technical specification sections.
* Provides input to the development of engineering budget and schedule to meet requirements.
Qualifications
Minimum Requirements:
* BA/BS + 10 years of related experience or demonstrated equivalency of experience and/or education, including 2 years of leadership
Preferred Qualifications:
* Bachelor's degree in Civil/Transportation Engineering
* Professional Engineer in the State of Idaho or ability to obtain one within 6 months
* 15+ years of progressive experience designing and delivering projects
* 5 years' experience with proposal and business development, client presentations and relationship development
* Project Management experience in transportation projects
* Ability to proactively communicate and lead department staff
* Established relationships with local clients: 10+ years of experience and familiarity with Idaho Transportation Department (ITD) and ID Counties including local agency specifications, policies, and procedures
Additional Information
About AECOM
AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.
AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients' complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com.
What makes AECOM a great place to work
You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you'll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you've always envisioned. Here, you'll find a welcoming workplace built on respect, collaboration and community-where you have the freedom to grow in a world of opportunity.
As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.
$85k-130k yearly est. 19d ago
Aviation Team Lead
Keller Associates 4.5
Group leader job in Meridian, ID
We are on the lookout for individuals who thrive in the collaborative spirit of engineering, where their efforts are appreciated, and excellence is recognized. Join our dynamic team where you can play a crucial role in creating a meaningful and long-lasting influence on the communities we serve. Apply now for our Aviation Team Lead opportunity based in our Meridian office. This opportunity is also available for those who live close to any of our office locations.
Job Summary:
The Aviation Team Lead will work closely with other engineers, technical specialists, and clients to successfully deliver innovative solutions for complex aviation projects and challenges. They will lead our Aviation efforts and brings experience in client management and coordination, FAA funding and regulation, airport planning, design, and project delivery. This is an exciting growth opportunity for a motivated person ready to take the next step in their career and contribute to our growing operations.
Duties/Responsibilities:
Represent Keller Associates, building relationships with new and existing clients, and sub-consultants.
In coordination with the Principal Engineer, develop marketing strategies for the aviation/airport market.
Maintain, update and execute strategic plan.
Lead aviation work by marketing aviation projects and then organizing team(s) to manage and deliver those projects.
Delegate tasks to team members according to their individual skill sets, experience, and abilities to ensure efficient completion of the project.
Collaborate with staff supervisors and other Project Managers for workload assignments.
Be responsible for the overall profitability of aviation projects, ensuring that jobs are conducted within project scope.
Develop solutions to complex problems that require a high degree of innovation and ingenuity.
Provide technical expertise by formulating and developing advanced design concepts, techniques, and standards.
Document and report project progress to Principal Engineer
Manage training, development, and mentoring of team members
Collaborate with Project Managers to monitor and guide Team Members' project tasks.
Perform other duties as assigned.
Required Skills/Abilities:
Proven leadership skills
Excellent project management and organization skills
Ability to lead contract negotiation and execution.
Ability to work successfully with project managers and other discipline leads in multiple disciplines with a range of approaches.
Strong written and verbal communication skills
Understanding of FAA funding programs, design standards, and project delivery.
Education & Experience
Bachelor's degree in civil engineering
8+ years of civil engineering experience related to aviation design as well as experience in a leadership role.
Professional Engineer (PE) License required.
Strong leadership, organizational, analytical, and communication skills
Benefits:
Employee medical, dental, and vision insurance for employees and dependents
Short-term and long-term disability insurance
Company paid life insurance with option to buy up
Salary Advantage Program
Employee assistance program (EAP)
Flexible spending account (FSA)
Health savings account (HSA)
401k match program & access to asset management services
Year-end bonus
Costco membership
Paid time off (PTO) and PTO sell back program
Paid Holidays
Parental Leave
Tuition Reimbursement
Paid day of community service
We are a mid-sized consulting firm providing water, wastewater, civil, transportation, and structural engineering services throughout the West including Oregon, Washington, Idaho, Nevada, and Utah. We provide client-focused solutions in surface water, water and wastewater engineering, as well as transportation planning, roadway, bridges and vertical structures, site civil design, construction management, electrical, controls, and surveying. Our clients include federal, state, and local agencies as well as small and medium sized cities. Our work is never boring and always influences the communities we serve. We take joy in everything we do - from work to play - our staff finds ways to be more human and balanced.
Please review the Voluntary Self-Identification of Disability form found here to answer the questions provided at the bottom of the application process.
Keller Associates, Inc. is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
$57k-98k yearly est. 60d+ ago
Jack in the Box - TEAM LEADER
Feast Enterprises
Group leader job in Meridian, ID
Job Description
Responsible, as the first-line operational supervisor, for training and leading team members in consistently delivering an exceptional guest experience, including ensuring great tasting/quality food, executing on 20/20 guest expectations, and ensuring compliance with all Jack in the Box procedures, systems and standards.
Guest Expectations
Well-Trained
(Hassle Free) Always says "YES" to the guest and works with the team to help solve problems; follows the 3-steps (Listens, Says Sorry, Makes it Right) if a problem occurs; and uses JIB Smart Selling standards as appropriate.
Trains and coaches team members using the Guest Expectations training materials.
Models being calm and productive during busy times.
Coaches team members to ensure they are knowledgeable on job requirements.
Neat and Well-Groomed
(Clean) Holds team members accountable to the JIB uniform and grooming standards and coaches them when non-compliant.
Models looking nice and professional; shirt is tucked in; hair is contained via a hat, visor and/or hairnet, and uniform is clean and unwrinkled.
Friendly
(Friendly) Models acknowledging each guest with a smile, treating everyone with care and respect, always having a positive and friendly attitude.
Coaches team members on having a positive, friendly attitude and behaviors.
Models and coaches team members on the JIB Hospitality Model.
Well-Staffed
(Clean) Models how to maintain restaurant cleanliness (interior/exterior) and monitors the facilities to ensure it is done on a regular basis.
Helps with order taking and cashiering during busy times.
Is organized and actively leads and coaches the team on being ready and prepared to serve guests as they arrive.
Encourages team members to ask for help, when necessary, to meet guests' needs.
Follows the JIB Restaurant Policies and Rules in regard to scheduled working hours, breaks, and timekeeping.
Food Tastes Great
(Food Quality) Monitors quality to ensure the food looks and tastes great and is of high quality.
Models and monitors food presentation and coaches team members when necessary.
Coaches team members to ensure that the taste, appearance, and temperature standards are met for all products, and retrains when necessary.
Consistent and Quick Service
(Fast) Models a sense of urgency, hustles, greets guests and encourages team members to do the same.
Leads and coaches team on how to provide consistent, fast service.
Helps with order taking and cashiering during busy times.
Order Accuracy
(Accurate) Models how to communicate and work within a team to ensure order is accurate for the guest, repeats orders following JIB standards.
Follows-up on order errors to get to the bottom of problems and works with team to learn from their mistakes and improve the Does not dismiss errors.
Holds employees accountable to minimal order errors and re-trains them as needed.
Food Safety
(Food Safety/Quality) Makes sure food is safe for the guest by following all food safety and food quality policies and procedures.
Follows all hand washing and glove procedures.
Completes the Food Safety Checklist each shift.
It's All About
Brand Ambassador
Has passion for the business and pride in Jack in the Box.
Inspires team members to embrace the brand.
Is proud to represent Jack in the Box.
Focus on the Guest
Treats guests and employees with care and respect.
Is passionate about serving the guest.
Steps in to help employees when necessary.
Has a happy, friendly personality that is engaging to both the guest and other employees.
Reads the guest and anticipates their Pays attention to guests' verbal and non-verbal communication and addresses them proactively.
Handles guest complaints says "Yes" to the Guest without arguing, questioning or assuming the guest is Does what is right for the guest.
Inspires team to take care of guests and make them the number one priority.
Team Skills
Treats all employees with care and respect.
Is a good team player and leader.
Has a positive can-do attitude.
Is dependable and reliable.
Is willing to help others.
Keeps calm and does not show signs of stress.
Is open and willing to work with and lead people of all backgrounds.
Ensures the team provides quick service while maintaining a calm environment.
"Manages the floor"' coordinates team (resources) to cover all roles, ensure compliance of JIB standards as well as compliance to labor laws.
Commitment
Thrives in a fast-paced, high energy, team environment.
Performs professionally during difficult situations and/or high volume times.
Takes pride in utilizing systems in the restaurant to produce quality products and keep the restaurant clean.
Takes corrective action to resolve issues that could jeopardize food safety or food quality.
Is flexible and changes direction based on the needs of the business.
Works with a sense of urgency.
Knows and trains others on the products and menu.
Knows and uses all Jack in the Box systems and tools and trains team members on them as applicable.
Takes accountability for cash management and handling during their shift.
Is meticulous in following and managing to Jack in the Box policies and standards.
Front of Restaurant
Includes, but not limited to duties, described below. Performs other duties as assigned or directed.
Guest Service (Dine In/Drive-Thru)
Immediately acknowledges and welcomes guests.
Takes and clarifies orders, assists guests with menu selection as appropriate.
Enters order in POS system, collects money, and makes change.
Always thanks guest upon completion of order taking.
Assembles order, works with back-up position to ensure order is prepared timely and accurately; personally hands or delivers orders to guests.
Maintains cleanliness and stocking of work area.
Interior
Empties trash cans, sweeps and mops floors, cleans dining room tables and chairs, cleans windows and doors.
Cleans and stocks restrooms.
Cleans and maintains equipment, including drink dispenser, ice bins, and POS equipment.
Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, ). Visually checks and inspects all areas for cleanliness.
Exterior
Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs.
Empties trash cans and cleans miscellaneous exterior items (i.e. drive-thru menu board).
Cleans drive-thru and dumpster Visually checks and inspects all areas for cleanliness.
SUPERVISION
Workstation Operation
Supervises and trains team members on workstation operations.
Ensures all activities are in compliance with JIB procedures, systems, standards, and food safety, security, and cash handling requirements.
Guest Service
Ensures guests receive an exceptional experience by performing quality employee training and holding restaurant team accountable for consistently delivering excellent guest service and food quality.
Maintains visibility and interaction with guests; responds to guest concerns and complaints in a positive and professional manner; ensures positive resolution.
Leadership
Creates a restaurant environment that is friendly, fun, clean, and safe; treats all employees with care and respect; motivates and inspires employees to achieve high performance.
Conducts on-boarding and training.
Provides feedback and recognizes employees.
Ensures employee personal and uniform cleanliness.
Apprises management of potential employee issues.
Back of Restaurant
Includes, but not limited to, duties described below. Performs other duties as assigned or directed.
Grill
Reads grill video monitor to prepare ordered products.
Prepares menu products according to procedure, including: warms/toasts/grills bread products, cooks items on grill, operates timers and removes products when timer sounds.
Discards ingredients/products that have expired or don't meet quality standards.
Sets up and maintains equipment; keeps workstation stocked; maintains cleanliness of work area, wearing appropriate safety equipment.
Assembly
Reads video monitor and assembles products using correct ingredients and portioning, correctly packages products, and verifies the appearance and quality of presentation, temperature of product, and order accuracy before delivery to guest.
Discards ingredients/products that have expired or don't meet quality standards.
Prep
Places frozen products in appropriate place to defrost, places defrosted product in proper container and storage area, and arranges product for first-in, first-out rotation.
Opens product packages, places in proper storage units, and affixes shelf life labels. Ensures all food prep and storage areas are kept neat and clean at all times and complies with JIB food safety standards.
Visually checks and inspects all ingredients for freshness.
Measures, assembles, and prepares ingredients for various products according to product mix information.
Fryer
Reads fryer video monitor prepare ordered products.
Prepares fryer products, including: places product in appropriate rack/basket and places in correct fryer, operates timers, removes/drains product when timer sounds, codes product, places product in appropriate container and/or holding bin.
Maintains cleanliness and stock of work station areas including the fryer prep area, display bin, freezer, refrigerator, and holding units.
Interior
Empties trash cans, sweeps and mops floors, vacuums carpet, washes tables and chairs, cleans windows and doors; cleans and stocks restrooms.
Washes and sanitizes dishes and utensils by hand or using dishwasher.
Changes or filters fryer shortening wearing required safety equipment, scrubs fryer units, discards old shortening, cleans vents and fryer screens.
Cleans and maintains equipment, including storage freezer, storage refrigerator, drink dispenser, ice bins, syrup lines, grease catch pans, and POS equipment.
Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, ). Visually checks and inspects all areas for cleanliness.
Exterior
Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs.
Empties trash cans and cleans miscellaneous exterior items (i.e. -drive-thru menu board).
Cleans drive-thru and dumpster Visually checks and inspects all areas for cleanliness.
Receiving & Storage
Receives and stores products on delivery following established procedures.
QUALIFICATIONS:
Experience 6 consecutive months JIB experience and 100% certified in all workstations for internal promotes, or 1-year supervisory experience in a restaurant or retail customer service environment.
Knowledge/Skills/Abilities - Must be at least 18 years old; must complete Team Leader training classes; and in certain states, must be ServSafe certified. Requires ability to speak, read, and write effectively in English; and may require ability to speak another language to guests based on location of restaurant. Excellent interpersonal skills; ability to perform and understand basic math concepts (addition, subtraction, multiplication, division); ability to work well with diverse groups of people; proven analytical skills; and good organization and planning skills. Is a self-starter who takes initiative and willingly accepts responsibility. Basic knowledge of personal computers and related software applications. Demonstrates integrity and ethical behavior.
Physical Requirements - Ability to stand and walk approximately 90%-95% of shift and move freely throughout the restaurant; ability to lift and carry 15-25 lbs. Ability to listen to guests' orders, operate a cash register, and read video monitors.
REASONABLE ACCOMMODATION:
Feast Foods, LLC dba Jack in the Box and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.
***Note: Any applicant who is offered and accepts employment with the company will be required to review and sign an agreement providing that the company and the employee must submit most employment-related disputes to binding arbitration and forgo proceedings before a jury in court.***
$38k-75k yearly est. 8d ago
Team Leader
Tractor Supply 4.2
Group leader job in Nampa, ID
The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Legendary Customer Experience. The Team Leader is also responsible for promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as training Team Members on the appropriate application of policies and procedures.
Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams.
Essential Duties and Responsibilities (Min 5%)
It is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements:
* Maintain regular and predictable attendance.
* Work scheduled shifts, and have the ability to work varied hours, days, nights, weekends, and overtime as dictated by business needs.
* Uphold and promote a safe and productive work environment by following and enforcing policies and procedures.
* Deliver on our promise of Legendary Customer Service through GURA:
* Greet the Customer.
* Uncover Customer's Needs & Wants.
* Recommend Product Solutions.
* Ask to Add Value & Appreciate the Customer.
* The Team Leader is required to perform a combination of the following duties during 95 percent of their day. Although the mix may vary from one day to another, our business and staffing model makes it essential that every person in the Team Leader position be able to perform all of the following duties accurately, efficiently and safely on a regular basis and without advance notice:
* Execute assigned basic, promotional, and seasonal merchandising activities.
* Perform Opening/Closing procedures.
* Transport and make deposits to bank.
* Assess store conditions and assign duties.
* Organize and prioritize workflow through the use of the daily planner.
* Recovery of merchandise.
* Participate in mandatory freight process.
* Perform regular and promotional price change activities.
* Resolve customer complaints/issues and ensure the customer has a Legendary shopping experience that differentiates from the competition.
* Adhere to loss prevention standards and respond to any alarm calls as needed.
* Communicate with Team Members on job functions, responsibilities and financial goals.
* Operate cash register/computer supervising cash handling procedures.
* Assist Team Members on appropriate application of policies and procedures.
* Ensure the safety and well-being of birds. Sanitize and maintain poultry holding tanks and care for birds as required.
* Operate Forklift and Baler.
* Complete all documentation associated with any of the above job duties.
* Obtain license or certifications as needed by the business.
* May be required to perform other duties as assigned.
Required Qualifications
Experience: Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred. Supervisory experience preferred. Must be at least 18 years of age and possess a valid driver's license.
Education: High school diploma or equivalent is preferred, but not required. Regardless of education level, you must be able to read, write, and count accurately.
Preferred knowledge, skills or abilities
Basic computer skills.
Ability to read, write, and count accurately.
Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.
Ability to perform and execute principle responsibilities of Team Members.
Working Conditions
* Working environment is favorable, generally working inside with moderate noise.
* Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours
* Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines
* Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate.
* Ability to work outdoors in adverse weather conditions.
Physical Requirements
* Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store.
* Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment (e.g. pallet jack).
* Ability to occasionally lift or reach merchandise overhead.
* Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders.
* Ability to move throughout the store for an entire shift.
* Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area.
* Ability to operate and use all equipment necessary to run a store (e.g. dolly, handtruck, forklift, baler, computer, cash register) (forklift and baler requirements do not apply if under the age of 18).
* Ability to constantly operate store equipment such as computer, cash register, and other store equipment.
* Ability to read, write, and count accurately to complete all documentation.
* Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers.
* Ability to process information / merchandise through the point-of-sale system.
* Ability to handle and be in contact with birds/poultry.
* Ability to successfully complete training and certification to dispense propane, and to dispense propane (propane certification and dispensing requirement does not apply if under the age of 18).
* Ability to successfully complete all required training.
* Ability to travel as required in support of district needs.
* Ability to drive or operate a vehicle for business needs.
* This position is non-sedentary.
* Ability to successfully complete training and certification for various business needs.
Disclaimer
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor.
Company Info
At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.
Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.
Please visit this link for more specific information about the benefits and leave policies applicable to the position you're applying for.
$31k-47k yearly est. 26d ago
Team Leader
H&R Block, Inc. 4.4
Group leader job in Meridian, ID
Our Company At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.
We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.
At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.
A Typical Day...
As you inspire people to make confident, informed decisions about their lives, careers, and money, you'll build client relationships that will grow stronger every year.
Joining us as a Team Leader, you'll provide leadership to a customer-centric team of associates and accelerate their seasonal tax business by managing a single H&R Block tax office.
You'll serve as the front-line manager to provide leadership and development of tax office associates, delivering an outstanding client experience, and achieving all office related growth objectives. We'll help you advance your knowledge and skills you'll need to excel with us as you serve as a knowledgeable resource on tax topics and products for associates.
It would be even better if you also had...
* Multi-unit people management experience in the retail, restaurant, banking, or other related industry
* 2+ years as a Tax Professional
What you'll bring to the team...
* Partner with District General Manager to create and implement office-level growth plans, which includes developing local partnerships and managing office community involvement
* Assist the District General Manager in recruiting and interviewing candidates for tax office associate positions
* Serve as point of contact for onsite escalated client service concerns
* Ensure clients are scheduled properly and conflicts are resolved
* Lead daily activities to ensure that all tax office associates work is completed according to deadlines, with attention to quality standards, priorities and overall goals
* Build an engaging team environment by training and coaching associates to execute on Service Standards recognizing outstanding associate contributions
* Lead daily team meetings and communicate essential information to tax office associates
* Create associate work schedules and ensure accurate timekeeping and overtime management
* Prepare tax returns, as required
* Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns
Your Expertise
* Prior experience working in a customer service, shift leader, or similar role
* Experience supervising or managing people
* Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course* (if preparing tax returns)
* Annual completion of continuing education and ability to meet all other IRS and applicable state requirements
* Computer proficient with the ability to use MS Office
* Demonstrated ability to work independently with minimal supervision
* Passionate, determined and resilient with a customer-centric mindset
* Able to work a flexible work schedule and flexibility in work assignments based on business needs
* High school diploma / equivalent or higher
Why work for us
At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.
Employee Assistance Program with Health Advocate.
* Wellbeing program, BetterYou, to help you build healthy habits.
* Neurodiversity and caregiver support available to you and your family.
* Various discounts on everyday items and services.
* Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
* Check out all available benefits at **********************
The Community You Will Join:
At H&R Block we remain committed to building a Connected Culture - one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.
You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
If you're looking to make an impact, H&R Block is the place for you.
* Enrollment in or completion of the H&R Block Income Tax Course of Tax Knowledge Assessment is neither an offer nor a guarantee of employment.
Sponsored Job
#23688
As you inspire people to make confident, informed decisions about their lives, careers, and money, you'll build client relationships that will grow stronger every year.
Joining us as a Team Leader, you'll provide leadership to a customer-centric team of associates and accelerate their seasonal tax business by managing a single H&R Block tax office.
You'll serve as the front-line manager to provide leadership and development of tax office associates, delivering an outstanding client experience, and achieving all office related growth objectives. We'll help you advance your knowledge and skills you'll need to excel with us as you serve as a knowledgeable resource on tax topics and products for associates.
$29k-39k yearly est. Auto-Apply 18d ago
Team Leader
Jack In The Box, Inc. 3.9
Group leader job in Meridian, ID
NOW HIRING! "This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the independent franchisee, and not Jack in the Box Inc. will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling."
POSITION SUMMARY: Responsible, as the first-line operational supervisor, for training and leading team members in consistently delivering an exceptional guest experience, including ensuring great tasting/quality food, executing on 20/20 guest expectations, and ensuring compliance with all Jack in the Box procedures, systems and standards.
Guest Expectations
Well-Trained
* (Hassle Free) Always says "YES" to the guest and works with the team to help solve problems; follows the 3-steps (Listens, Says Sorry, Makes it Right) if a problem occurs; and uses JIB Smart Selling standards as appropriate.
* Trains and coaches team members using the Guest Expectations training materials.
* Models being calm and productive during busy times.
* Coaches team members to ensure they are knowledgeable on job requirements.
Neat and Well-Groomed
* (Clean) Holds team members accountable to the JIB uniform and grooming standards and coaches them when non-compliant.
* Models looking nice and professional; shirt is tucked in; hair is contained via a hat, visor and/or hairnet, and uniform is clean and unwrinkled.
Friendly
* (Friendly) Models acknowledging each guest with a smile, treating everyone with care and respect, always having a positive and friendly attitude.
* Coaches team members on having a positive, friendly attitude and behaviors.
* Models and coaches team members on the JIB Hospitality Model.
Well-Staffed
* (Clean) Models how to maintain restaurant cleanliness (interior/exterior) and monitors the facilities to ensure it is done on a regular basis.
* Helps with order taking and cashiering during busy times.
* Is organized and actively leads and coaches the team on being ready and prepared to serve guests as they arrive.
* Encourages team members to ask for help, when necessary, to meet guests' needs.
* Follows the JIB Restaurant Policies and Rules in regard to scheduled working hours, breaks, and timekeeping.
Food Tastes Great
* (Food Quality) Monitors quality to ensure the food looks and tastes great and is of high quality.
* Models and monitors food presentation and coaches team members when necessary.
* Coaches team members to ensure that the taste, appearance, and temperature standards are met for all products, and retrains when necessary.
Consistent and Quick Service
* (Fast) Models a sense of urgency, hustles, greets guests and encourages team members to do the same.
* Leads and coaches team on how to provide consistent, fast service.
* Helps with order taking and cashiering during busy times.
Order Accuracy
* (Accurate) Models how to communicate and work within a team to ensure order is accurate for the guest, repeats orders following JIB standards.
* Follows-up on order errors to get to the bottom of problems and works with team to learn from their mistakes and improve the Does not dismiss errors.
* Holds employees accountable to minimal order errors and re-trains them as needed.
Food Safety
* (Food Safety/Quality) Makes sure food is safe for the guest by following all food safety and food quality policies and procedures.
* Follows all hand washing and glove procedures.
* Completes the Food Safety Checklist each shift.
It's All About
Brand Ambassador
* Has passion for the business and pride in Jack in the Box.
* Inspires team members to embrace the brand.
* Is proud to represent Jack in the Box.
Focus on the Guest
* Treats guests and employees with care and respect.
* Is passionate about serving the guest.
* Steps in to help employees when necessary.
* Has a happy, friendly personality that is engaging to both the guest and other employees.
* Reads the guest and anticipates their Pays attention to guests' verbal and non-verbal communication and addresses them proactively.
* Handles guest complaints says "Yes" to the Guest without arguing, questioning or assuming the guest is Does what is right for the guest.
* Inspires team to take care of guests and make them the number one priority.
Team Skills
* Treats all employees with care and respect.
* Is a good team player and leader.
* Has a positive can-do attitude.
* Is dependable and reliable.
* Is willing to help others.
* Keeps calm and does not show signs of stress.
* Is open and willing to work with and lead people of all backgrounds.
* Ensures the team provides quick service while maintaining a calm environment.
* "Manages the floor"' coordinates team (resources) to cover all roles, ensure compliance of JIB standards as well as compliance to labor laws.
Commitment
* Thrives in a fast-paced, high energy, team environment.
* Performs professionally during difficult situations and/or high volume times.
* Takes pride in utilizing systems in the restaurant to produce quality products and keep the restaurant clean.
* Takes corrective action to resolve issues that could jeopardize food safety or food quality.
* Is flexible and changes direction based on the needs of the business.
* Works with a sense of urgency.
* Knows and trains others on the products and menu.
* Knows and uses all Jack in the Box systems and tools and trains team members on them as applicable.
* Takes accountability for cash management and handling during their shift.
* Is meticulous in following and managing to Jack in the Box policies and standards.
Front of Restaurant
* Includes, but not limited to duties, described below. Performs other duties as assigned or directed.
Guest Service (Dine In/Drive-Thru)
* Immediately acknowledges and welcomes guests.
* Takes and clarifies orders, assists guests with menu selection as appropriate.
* Enters order in POS system, collects money, and makes change.
* Always thanks guest upon completion of order taking.
* Assembles order, works with back-up position to ensure order is prepared timely and accurately; personally hands or delivers orders to guests.
* Maintains cleanliness and stocking of work area.
Interior
* Empties trash cans, sweeps and mops floors, cleans dining room tables and chairs, cleans windows and doors.
* Cleans and stocks restrooms.
* Cleans and maintains equipment, including drink dispenser, ice bins, and POS equipment.
* Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, ). Visually checks and inspects all areas for cleanliness.
Exterior
* Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs.
* Empties trash cans and cleans miscellaneous exterior items (i.e. drive-thru menu board).
* Cleans drive-thru and dumpster Visually checks and inspects all areas for cleanliness.
SUPERVISION
Workstation Operation
* Supervises and trains team members on workstation operations.
* Ensures all activities are in compliance with JIB procedures, systems, standards, and food safety, security, and cash handling requirements.
Guest Service
* Ensures guests receive an exceptional experience by performing quality employee training and holding restaurant team accountable for consistently delivering excellent guest service and food quality.
* Maintains visibility and interaction with guests; responds to guest concerns and complaints in a positive and professional manner; ensures positive resolution.
Leadership
* Creates a restaurant environment that is friendly, fun, clean, and safe; treats all employees with care and respect; motivates and inspires employees to achieve high performance.
* Conducts on-boarding and training.
* Provides feedback and recognizes employees.
* Ensures employee personal and uniform cleanliness.
* Apprises management of potential employee issues.
Back of Restaurant
* Includes, but not limited to, duties described below. Performs other duties as assigned or directed.
Grill
* Reads grill video monitor to prepare ordered products.
* Prepares menu products according to procedure, including: warms/toasts/grills bread products, cooks items on grill, operates timers and removes products when timer sounds.
* Discards ingredients/products that have expired or don't meet quality standards.
* Sets up and maintains equipment; keeps workstation stocked; maintains cleanliness of work area, wearing appropriate safety equipment.
Assembly
* Reads video monitor and assembles products using correct ingredients and portioning, correctly packages products, and verifies the appearance and quality of presentation, temperature of product, and order accuracy before delivery to guest.
* Discards ingredients/products that have expired or don't meet quality standards.
Prep
* Places frozen products in appropriate place to defrost, places defrosted product in proper container and storage area, and arranges product for first-in, first-out rotation.
* Opens product packages, places in proper storage units, and affixes shelf life labels. Ensures all food prep and storage areas are kept neat and clean at all times and complies with JIB food safety standards.
* Visually checks and inspects all ingredients for freshness.
* Measures, assembles, and prepares ingredients for various products according to product mix information.
Fryer
* Reads fryer video monitor prepare ordered products.
* Prepares fryer products, including: places product in appropriate rack/basket and places in correct fryer, operates timers, removes/drains product when timer sounds, codes product, places product in appropriate container and/or holding bin.
* Maintains cleanliness and stock of work station areas including the fryer prep area, display bin, freezer, refrigerator, and holding units.
Interior
* Empties trash cans, sweeps and mops floors, vacuums carpet, washes tables and chairs, cleans windows and doors; cleans and stocks restrooms.
* Washes and sanitizes dishes and utensils by hand or using dishwasher.
* Changes or filters fryer shortening wearing required safety equipment, scrubs fryer units, discards old shortening, cleans vents and fryer screens.
* Cleans and maintains equipment, including storage freezer, storage refrigerator, drink dispenser, ice bins, syrup lines, grease catch pans, and POS equipment.
* Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, ). Visually checks and inspects all areas for cleanliness.
Exterior
* Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs.
* Empties trash cans and cleans miscellaneous exterior items (i.e. -drive-thru menu board).
* Cleans drive-thru and dumpster Visually checks and inspects all areas for cleanliness.
Receiving & Storage
* Receives and stores products on delivery following established procedures.
QUALIFICATIONS:
* Experience 6 consecutive months JIB experience and 100% certified in all workstations for internal promotes, or 1-year supervisory experience in a restaurant or retail customer service environment.
* Knowledge/Skills/Abilities - Must be at least 18 years old; must complete Team Leader training classes; and in certain states, must be ServSafe certified. Requires ability to speak, read, and write effectively in English; and may require ability to speak another language to guests based on location of restaurant. Excellent interpersonal skills; ability to perform and understand basic math concepts (addition, subtraction, multiplication, division); ability to work well with diverse groups of people; proven analytical skills; and good organization and planning skills. Is a self-starter who takes initiative and willingly accepts responsibility. Basic knowledge of personal computers and related software applications. Demonstrates integrity and ethical behavior.
* Physical Requirements - Ability to stand and walk approximately 90%-95% of shift and move freely throughout the restaurant; ability to lift and carry 15-25 lbs. Ability to listen to guests' orders, operate a cash register, and read video monitors.
REASONABLE ACCOMMODATION:
Feast Foods, LLC dba Jack in the Box and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.
* Note: Any applicant who is offered and accepts employment with the company will be required to review and sign an agreement providing that the company and the employee must submit most employment-related disputes to binding arbitration and forgo proceedings before a jury in court.*
How much does a group leader earn in Garden City, ID?
The average group leader in Garden City, ID earns between $30,000 and $169,000 annually. This compares to the national average group leader range of $57,000 to $174,000.
Average group leader salary in Garden City, ID
$72,000
What are the biggest employers of Group Leaders in Garden City, ID?
The biggest employers of Group Leaders in Garden City, ID are: