Guest service supervisor vs office supervisor

The differences between guest service supervisors and office supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a guest service supervisor and an office supervisor. Additionally, an office supervisor has an average salary of $42,965, which is higher than the $34,413 average annual salary of a guest service supervisor.

The top three skills for a guest service supervisor include reservations, front desk operations and POS. The most important skills for an office supervisor are patients, office procedures, and data entry.

Guest service supervisor vs office supervisor overview

	Guest Service Supervisor	Office Supervisor
Yearly salary	$34,413	$42,965
Hourly rate	$16.54	$20.66
Growth rate	-4%	-8%
Number of jobs	39,559	55,683
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 55%	Bachelor's Degree, 45%
Average age	47	47
Years of experience	6	6

What does a guest service supervisor do?

A guest service supervisor supervises and trains guest service staff to have a high standard for guest delivery and efficient communication between all service staff. They ensure all guests are assisted with any complaints or service issues, with tour and travel information provided. As a supervisor, they must ensure that all forms and documents/printing going into the suites are accurate at all times and approved by the hotel manager. They must be aware of each guest's name as soon as possible and support guest service staff with queries from guests and control issues with guests when escalated beyond their level of responsibility.

What does an office supervisor do?

An office supervisor is responsible for overseeing the progress of the workflow and workforce in an office or similar setting, ensuring everything is running smoothly. Aside from this, they must also carry out other tasks such as processing paperwork, preparing reports and presentations, managing schedules, responding to inquiries, and handling correspondence. There are also instances when a supervisor must evaluate staff and address any issues. Furthermore, as an office supervisor, it is also their responsibility to implement the policies and guidelines of the company.

Guest service supervisor vs office supervisor salary

Guest service supervisors and office supervisors have different pay scales, as shown below.

	Guest Service Supervisor	Office Supervisor
Average salary	$34,413	$42,965
Salary range	Between $27,000 And $42,000	Between $30,000 And $60,000
Highest paying City	Seattle, WA	Jersey City, NJ
Highest paying state	Washington	New Jersey
Best paying company	NBCUniversal	Epiq
Best paying industry	Retail	Health Care

Differences between guest service supervisor and office supervisor education

There are a few differences between a guest service supervisor and an office supervisor in terms of educational background:

	Guest Service Supervisor	Office Supervisor
Most common degree	Bachelor's Degree, 55%	Bachelor's Degree, 45%
Most common major	Business	Business
Most common college	Cornell University	California State University - Bakersfield

Guest service supervisor vs office supervisor demographics

Here are the differences between guest service supervisors' and office supervisors' demographics:

	Guest Service Supervisor	Office Supervisor
Average age	47	47
Gender ratio	Male, 43.7% Female, 56.3%	Male, 25.7% Female, 74.3%
Race ratio	Black or African American, 9.8% Unknown, 4.7% Hispanic or Latino, 18.8% Asian, 5.2% White, 60.8% American Indian and Alaska Native, 0.6%	Black or African American, 9.8% Unknown, 4.7% Hispanic or Latino, 19.0% Asian, 5.3% White, 60.6% American Indian and Alaska Native, 0.6%
LGBT Percentage	8%	8%

Differences between guest service supervisor and office supervisor duties and responsibilities

Guest service supervisor example responsibilities.

Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
Develop and implement department training, policies and procedures on the POS system.
Perform closing operations, including reconciliation of each employee's POS cash and credit sales receipts with sales reports.
Analyze resort inventory requirements and assure that all reservations and other requests are accommodate to the highest efficiency levels possible.
Provide billing company medical record documentation to support professional and global CPT codes.

Office supervisor example responsibilities.

Manage A/R, A/P, credentialing, surgery scheduling, and coordinate patient referrals to other physicians.
Create, execute, and maintain all AP and AR procedures
Set up presentations for clients with Microsoft PowerPoint.
Conduct all training in the office using Microsoft PowerPoint.
Process payroll in QuickBooks for up to 60 staff members.
Assist residents and families with billing issues, insurance questions and applying for Medicaid nursing home grants.

Guest service supervisor vs office supervisor skills

Common guest service supervisor skills

Reservations, 27%
Front Desk Operations, 9%
POS, 8%
Guest Rooms, 4%
Guest Satisfaction, 4%
Payroll, 3%

Common office supervisor skills

Patients, 17%
Office Procedures, 8%
Data Entry, 6%
Office Operations, 5%
Quality Customer Service, 5%
Patient Care, 4%

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Office and Administrative Industry
Guest Service Supervisor
Guest Service Supervisor vs Office Supervisor

Updated January 8, 2025

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