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Hardware specialist vs desktop support specialist

The differences between hardware specialists and desktop support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a hardware specialist and a desktop support specialist. Additionally, a hardware specialist has an average salary of $79,167, which is higher than the $44,962 average annual salary of a desktop support specialist.

The top three skills for a hardware specialist include plumbing, configuration management and printers. The most important skills for a desktop support specialist are customer service, desktop support, and troubleshoot.

Hardware specialist vs desktop support specialist overview

Hardware SpecialistDesktop Support Specialist
Yearly salary$79,167$44,962
Hourly rate$38.06$21.62
Growth rate10%10%
Number of jobs72,306102,191
Job satisfaction--
Most common degreeBachelor's Degree, 49%Bachelor's Degree, 52%
Average age4242
Years of experience22

Hardware specialist vs desktop support specialist salary

Hardware specialists and desktop support specialists have different pay scales, as shown below.

Hardware SpecialistDesktop Support Specialist
Average salary$79,167$44,962
Salary rangeBetween $55,000 And $112,000Between $33,000 And $59,000
Highest paying City-Boston, MA
Highest paying state-Massachusetts
Best paying company-Cornerstone Research
Best paying industry-Finance

Differences between hardware specialist and desktop support specialist education

There are a few differences between a hardware specialist and a desktop support specialist in terms of educational background:

Hardware SpecialistDesktop Support Specialist
Most common degreeBachelor's Degree, 49%Bachelor's Degree, 52%
Most common majorBusinessComputer Science
Most common collegeStanford UniversityUniversity of Pennsylvania

Hardware specialist vs desktop support specialist demographics

Here are the differences between hardware specialists' and desktop support specialists' demographics:

Hardware SpecialistDesktop Support Specialist
Average age4242
Gender ratioMale, 87.7% Female, 12.3%Male, 87.6% Female, 12.4%
Race ratioBlack or African American, 11.8% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 10.5% White, 55.7% American Indian and Alaska Native, 0.4%Black or African American, 11.2% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 12.3% White, 54.8% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between hardware specialist and desktop support specialist duties and responsibilities

Hardware specialist example responsibilities.

  • Create, manage, and troubleshoot user network, email accounts, and distribution lists.
  • Lead effort to develop and maintain client's database by customizing existing computer information systems to support operating objectives.
  • Fix system issues using Linux and Unix commands.
  • Utilize SQL servers and databases per ticket requirements.
  • Handle filing of customer POs and complete company paperwork for records use.
  • Used Cisco web administration utility to reset VOIP phone settings for users.
  • Show more

Desktop support specialist example responsibilities.

  • Manage computer assets utilizing Symantec Altiris.
  • Manage schedule software/Security patch upgrades via SCCM.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Deploy McAfee anti-virus tools across enterprise.
  • Automate fixes for common errors using Powershell and batch scripting.
  • Document software processes and core conversion software installations for VDI.
  • Show more

Hardware specialist vs desktop support specialist skills

Common hardware specialist skills
  • Plumbing, 56%
  • Configuration Management, 8%
  • Printers, 4%
  • Customer Service, 4%
  • Computer System, 3%
  • Troubleshoot, 3%
Common desktop support specialist skills
  • Customer Service, 10%
  • Desktop Support, 8%
  • Troubleshoot, 7%
  • PC, 6%
  • Technical Support, 5%
  • SCCM, 3%

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