Hardware support specialist vs hardware specialist

Differences between hardware support specialist and hardware specialist duties and responsibilities

Hardware support specialist example responsibilities.

• Manage all operating end-user software including JavaScript - updating/installing Java.
• Work with users to troubleshoot printing, scanning, computer, network, and server system issues.
• Decorate for high number of complete tickets that are escalate and ability to troubleshoot undocument issues.
• Standardize PC imaging according to departmental specifications, which result in streamline deployment and support processes.
• Help with networking issues which include the role-out of the new Cisco phone servers and VPN access for employees.
• Have experience with government data security requirements using commercial data encryption software and security certificate management for email and data access.

Hardware specialist example responsibilities.

• Create, manage, and troubleshoot user network, email accounts, and distribution lists.
• Lead effort to develop and maintain client's database by customizing existing computer information systems to support operating objectives.
• Fix system issues using Linux and Unix commands.
• Utilize SQL servers and databases per ticket requirements.
• Handle filing of customer POs and complete company paperwork for records use.
• Used Cisco web administration utility to reset VOIP phone settings for users.
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