Hardware support specialist vs signal support specialist

Differences between hardware support specialist and signal support specialist duties and responsibilities

Hardware support specialist example responsibilities.

• Manage all operating end-user software including JavaScript - updating/installing Java.
• Work with users to troubleshoot printing, scanning, computer, network, and server system issues.
• Decorate for high number of complete tickets that are escalate and ability to troubleshoot undocument issues.
• Standardize PC imaging according to departmental specifications, which result in streamline deployment and support processes.
• Help with networking issues which include the role-out of the new Cisco phone servers and VPN access for employees.
• Have experience with government data security requirements using commercial data encryption software and security certificate management for email and data access.

Signal support specialist example responsibilities.

• Train, mentore, and lead a team of 75 soldiers on operating OE254 antennas, Motorola XTS and SINCGARS.
• Manage COMSEC radio fills during COMSEC change and updates with ANCD, including providing updates to senior managers on sensitive items.
• Manage project SharePoint site for the purpose of supporting ongoing collaboration
• Provide training and user support for all applications to LAN users.
• Maintain and control a tracker of all maintenance equipment for the communication shop.
• Install and trouble shoot SINCGARS radios into track vehicles and other armore wheeled assets.
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