Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between health advisors and customer service advisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a health advisor and a customer service advisor. Additionally, a health advisor has an average salary of $80,312, which is higher than the $32,029 average annual salary of a customer service advisor.
The top three skills for a health advisor include patients, employee engagement and social work. The most important skills for a customer service advisor are taking care, strong customer service, and standard operating procedure.
| Health Advisor | Customer Service Advisor | |
| Yearly salary | $80,312 | $32,029 |
| Hourly rate | $38.61 | $15.40 |
| Growth rate | -4% | -4% |
| Number of jobs | 85,719 | 235,256 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 53% | Bachelor's Degree, 33% |
| Average age | 40 | 40 |
| Years of experience | 12 | 12 |
A health advisor is a medical expert who specializes in developing various health programs and projects to provide patients with optimal healthcare services. They are primarily in charge of helping patients navigate and understand the healthcare system. Their responsibilities also include performing research and analysis to identify the community's needs, coordinating with fellow experts, setting objectives and guidelines, and referring patients to other services when necessary. Moreover, a health advisor must maintain an active communication line with staff for a smooth and efficient workflow.
A customer service advisor is responsible for providing the best customer service by responding to the customers' inquiries and concerns regarding the goods and services offered by the organization. Customer service advisors assist customers with their needs by recommending product selection, offering new products and services, and informing the customers of promotional offers to generate revenues and increase profitability. They also resolve customers' issues, escalating high-level complaints to a customer service lead or supervisor for immediate resolution.
Health advisors and customer service advisors have different pay scales, as shown below.
| Health Advisor | Customer Service Advisor | |
| Average salary | $80,312 | $32,029 |
| Salary range | Between $49,000 And $129,000 | Between $26,000 And $39,000 |
| Highest paying City | Washington, DC | Boston, MA |
| Highest paying state | Maryland | Alaska |
| Best paying company | The Moses H Cone Memorial Hospital | Teledyne Technologies Incorporated |
| Best paying industry | Health Care | Insurance |
There are a few differences between a health advisor and a customer service advisor in terms of educational background:
| Health Advisor | Customer Service Advisor | |
| Most common degree | Bachelor's Degree, 53% | Bachelor's Degree, 33% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between health advisors' and customer service advisors' demographics:
| Health Advisor | Customer Service Advisor | |
| Average age | 40 | 40 |
| Gender ratio | Male, 34.6% Female, 65.4% | Male, 51.5% Female, 48.5% |
| Race ratio | Black or African American, 10.9% Unknown, 5.5% Hispanic or Latino, 19.8% Asian, 6.7% White, 56.3% American Indian and Alaska Native, 0.8% | Black or African American, 12.1% Unknown, 5.5% Hispanic or Latino, 20.6% Asian, 6.7% White, 54.4% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 7% | 7% |