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Health advisor vs guest service representative

The differences between health advisors and guest service representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a health advisor and a guest service representative. Additionally, a health advisor has an average salary of $80,312, which is higher than the $26,847 average annual salary of a guest service representative.

The top three skills for a health advisor include patients, employee engagement and social work. The most important skills for a guest service representative are reservations, guest service, and cleanliness.

Health advisor vs guest service representative overview

Health AdvisorGuest Service Representative
Yearly salary$80,312$26,847
Hourly rate$38.61$12.91
Growth rate-4%-4%
Number of jobs85,719142,302
Job satisfaction--
Most common degreeBachelor's Degree, 53%Bachelor's Degree, 42%
Average age4040
Years of experience1212

What does a health advisor do?

A health advisor is a medical expert who specializes in developing various health programs and projects to provide patients with optimal healthcare services. They are primarily in charge of helping patients navigate and understand the healthcare system. Their responsibilities also include performing research and analysis to identify the community's needs, coordinating with fellow experts, setting objectives and guidelines, and referring patients to other services when necessary. Moreover, a health advisor must maintain an active communication line with staff for a smooth and efficient workflow.

What does a guest service representative do?

A guest service representative is responsible for supporting the front desk operations, assisting guests with their needs, and handling guests' inquiries. Guest service representatives duties' include processing payments, leading the guests to their respective rooms, responding to the guests' requests, escalating high-level complaints, maintaining the cleanliness and orderliness of the common areas, performing administrative duties, and suggesting recommendations for improving the guests' experience. A guest service representative should have excellent customer service and communication skills to increase the business's positive feedback.

Health advisor vs guest service representative salary

Health advisors and guest service representatives have different pay scales, as shown below.

Health AdvisorGuest Service Representative
Average salary$80,312$26,847
Salary rangeBetween $49,000 And $129,000Between $20,000 And $34,000
Highest paying CityWashington, DCSeattle, WA
Highest paying stateMarylandWashington
Best paying companyThe Moses H Cone Memorial HospitalSeattle Seahawks
Best paying industryHealth CareRetail

Differences between health advisor and guest service representative education

There are a few differences between a health advisor and a guest service representative in terms of educational background:

Health AdvisorGuest Service Representative
Most common degreeBachelor's Degree, 53%Bachelor's Degree, 42%
Most common majorBusinessBusiness
Most common college--

Health advisor vs guest service representative demographics

Here are the differences between health advisors' and guest service representatives' demographics:

Health AdvisorGuest Service Representative
Average age4040
Gender ratioMale, 34.6% Female, 65.4%Male, 29.9% Female, 70.1%
Race ratioBlack or African American, 10.9% Unknown, 5.5% Hispanic or Latino, 19.8% Asian, 6.7% White, 56.3% American Indian and Alaska Native, 0.8%Black or African American, 11.8% Unknown, 5.3% Hispanic or Latino, 20.2% Asian, 6.5% White, 55.4% American Indian and Alaska Native, 0.7%
LGBT Percentage7%7%

Differences between health advisor and guest service representative duties and responsibilities

Health advisor example responsibilities.

  • Collaborate with management to train new employees on company policies and procedures and manage customer concerns via LiveChat.
  • Foster and develop positive relationships with mental health patients and their family members.
  • Serve as technical expert with respect to all phases of program implementation relating to school immunization research topics under consideration.
  • Sell and enroll customers into marketplace plans.
  • Perform health reimbursement procedures and claim processing, appeals, and grievances procedures.
  • Aid participants with health goals and resources need while following all HIPPA regulations.
  • Show more

Guest service representative example responsibilities.

  • Manage department's expenses, complete weekly schedules, oversee payroll accuracy and act as a mentor to fellow supervisors.
  • Provide energetic and enthusiastic customer service to VIP clientele.
  • Operate PBX system including mail/message service; for hotel reservations
  • Handle phone inquiries and phone communications to verify upcoming reservations and pet medical records.
  • Exhibit exemplary customer service to patients while providing a therapeutic and comfortable environment within the clinic.
  • Operate machinery for pools and slides and CPR certify
  • Show more

Health advisor vs guest service representative skills

Common health advisor skills
  • Patients, 15%
  • Employee Engagement, 11%
  • Social Work, 9%
  • Mental Health, 9%
  • Global Health, 5%
  • Excellent Interpersonal, 5%
Common guest service representative skills
  • Reservations, 22%
  • Guest Service, 15%
  • Cleanliness, 7%
  • Good Judgment, 6%
  • Customer Service, 6%
  • POS, 4%

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