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Health advisor vs sales associate and customer service

The differences between health advisors and sales associate and customer services can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a health advisor and a sales associate and customer service. Additionally, a health advisor has an average salary of $80,312, which is higher than the $28,654 average annual salary of a sales associate and customer service.

The top three skills for a health advisor include patients, employee engagement and social work. The most important skills for a sales associate and customer service are customer service, plumbing, and sales associates.

Health advisor vs sales associate and customer service overview

Health AdvisorSales Associate And Customer Service
Yearly salary$80,312$28,654
Hourly rate$38.61$13.78
Growth rate-4%-4%
Number of jobs85,719298,588
Job satisfaction--
Most common degreeBachelor's Degree, 53%High School Diploma, 34%
Average age4040
Years of experience1212

What does a health advisor do?

A health advisor is a medical expert who specializes in developing various health programs and projects to provide patients with optimal healthcare services. They are primarily in charge of helping patients navigate and understand the healthcare system. Their responsibilities also include performing research and analysis to identify the community's needs, coordinating with fellow experts, setting objectives and guidelines, and referring patients to other services when necessary. Moreover, a health advisor must maintain an active communication line with staff for a smooth and efficient workflow.

What does a sales associate and customer service do?

Sales and customer service associates are employees who are responsible for closing out sales deals and attending to customer needs. They are in charge of selling company goods and services to potential clients, often citing the common needs of prospective clients to ensure sales. They also handle customer inquiries and complaints and try their best to mitigate any problems that would arise. They are expected to be experts on company products to ensure that they can provide the best service to customers. Sales and customer service associates should have strong interpersonal skills, customer service skills, and communication skills.

Health advisor vs sales associate and customer service salary

Health advisors and sales associate and customer services have different pay scales, as shown below.

Health AdvisorSales Associate And Customer Service
Average salary$80,312$28,654
Salary rangeBetween $49,000 And $129,000Between $21,000 And $38,000
Highest paying CityWashington, DCBellevue, WA
Highest paying stateMarylandConnecticut
Best paying companyThe Moses H Cone Memorial HospitalGEICO
Best paying industryHealth CareManufacturing

Differences between health advisor and sales associate and customer service education

There are a few differences between a health advisor and a sales associate and customer service in terms of educational background:

Health AdvisorSales Associate And Customer Service
Most common degreeBachelor's Degree, 53%High School Diploma, 34%
Most common majorBusinessBusiness
Most common college--

Health advisor vs sales associate and customer service demographics

Here are the differences between health advisors' and sales associate and customer services' demographics:

Health AdvisorSales Associate And Customer Service
Average age4040
Gender ratioMale, 34.6% Female, 65.4%Male, 39.8% Female, 60.2%
Race ratioBlack or African American, 10.9% Unknown, 5.5% Hispanic or Latino, 19.8% Asian, 6.7% White, 56.3% American Indian and Alaska Native, 0.8%Black or African American, 10.9% Unknown, 5.4% Hispanic or Latino, 22.0% Asian, 6.4% White, 54.5% American Indian and Alaska Native, 0.7%
LGBT Percentage7%7%

Differences between health advisor and sales associate and customer service duties and responsibilities

Health advisor example responsibilities.

  • Collaborate with management to train new employees on company policies and procedures and manage customer concerns via LiveChat.
  • Foster and develop positive relationships with mental health patients and their family members.
  • Serve as technical expert with respect to all phases of program implementation relating to school immunization research topics under consideration.
  • Sell and enroll customers into marketplace plans.
  • Perform health reimbursement procedures and claim processing, appeals, and grievances procedures.
  • Aid participants with health goals and resources need while following all HIPPA regulations.
  • Show more

Sales associate and customer service example responsibilities.

  • Manage call center productivity levels by maintaining CSR schedule adherence.
  • Manage cash balances and inventory stock accurately; ensure cleanliness of all work stations and guarantee excellent customer service.
  • Investigate, analyze, and troubleshoot any issues with a particular delivery.
  • Elicit and record customer information and inquiries via customer relationship management (CRM) software.
  • Move to the CSR position selling and leasing name brand products at a guarantee low price.
  • Provide technical support, and troubleshoot online-base ordering system.
  • Show more

Health advisor vs sales associate and customer service skills

Common health advisor skills
  • Patients, 15%
  • Employee Engagement, 11%
  • Social Work, 9%
  • Mental Health, 9%
  • Global Health, 5%
  • Excellent Interpersonal, 5%
Common sales associate and customer service skills
  • Customer Service, 21%
  • Plumbing, 20%
  • Sales Associates, 19%
  • Phone Calls, 11%
  • Booking, 9%
  • Math, 8%

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