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Health advisor vs service specialist

The differences between health advisors and service specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a health advisor and a service specialist. Additionally, a health advisor has an average salary of $80,312, which is higher than the $44,150 average annual salary of a service specialist.

The top three skills for a health advisor include patients, employee engagement and social work. The most important skills for a service specialist are patients, social work, and criminal justice.

Health advisor vs service specialist overview

Health AdvisorService Specialist
Yearly salary$80,312$44,150
Hourly rate$38.61$21.23
Growth rate-4%-4%
Number of jobs85,719207,020
Job satisfaction--
Most common degreeBachelor's Degree, 53%Bachelor's Degree, 53%
Average age4040
Years of experience1212

What does a health advisor do?

A health advisor is a medical expert who specializes in developing various health programs and projects to provide patients with optimal healthcare services. They are primarily in charge of helping patients navigate and understand the healthcare system. Their responsibilities also include performing research and analysis to identify the community's needs, coordinating with fellow experts, setting objectives and guidelines, and referring patients to other services when necessary. Moreover, a health advisor must maintain an active communication line with staff for a smooth and efficient workflow.

What does a service specialist do?

A service specialist is responsible for assisting customers with their inquiries and concerns about the services offered by the organization. Service specialists' duties include responding to customers' requests, updating customers of promotional offers and new services, escalating high-level concerns to the appropriate department, and keeping accurate records of clients' issues and resolutions. Service specialists are also in charge of preparing customer surveys to rate their satisfaction and identifying opportunities for service improvement. A service specialist must display excellent customer service and communication skills to address clients' concerns efficiently and accurately.

Health advisor vs service specialist salary

Health advisors and service specialists have different pay scales, as shown below.

Health AdvisorService Specialist
Average salary$80,312$44,150
Salary rangeBetween $49,000 And $129,000Between $27,000 And $71,000
Highest paying CityWashington, DCBoston, MA
Highest paying stateMarylandMassachusetts
Best paying companyThe Moses H Cone Memorial HospitalRopes & Gray
Best paying industryHealth CareTechnology

Differences between health advisor and service specialist education

There are a few differences between a health advisor and a service specialist in terms of educational background:

Health AdvisorService Specialist
Most common degreeBachelor's Degree, 53%Bachelor's Degree, 53%
Most common majorBusinessBusiness
Most common college--

Health advisor vs service specialist demographics

Here are the differences between health advisors' and service specialists' demographics:

Health AdvisorService Specialist
Average age4040
Gender ratioMale, 34.6% Female, 65.4%Male, 40.1% Female, 59.9%
Race ratioBlack or African American, 10.9% Unknown, 5.5% Hispanic or Latino, 19.8% Asian, 6.7% White, 56.3% American Indian and Alaska Native, 0.8%Black or African American, 11.2% Unknown, 5.4% Hispanic or Latino, 20.9% Asian, 7.5% White, 54.2% American Indian and Alaska Native, 0.7%
LGBT Percentage7%7%

Differences between health advisor and service specialist duties and responsibilities

Health advisor example responsibilities.

  • Collaborate with management to train new employees on company policies and procedures and manage customer concerns via LiveChat.
  • Foster and develop positive relationships with mental health patients and their family members.
  • Serve as technical expert with respect to all phases of program implementation relating to school immunization research topics under consideration.
  • Sell and enroll customers into marketplace plans.
  • Perform health reimbursement procedures and claim processing, appeals, and grievances procedures.
  • Aid participants with health goals and resources need while following all HIPPA regulations.
  • Show more

Service specialist example responsibilities.

  • Achieve personal sales and referral goals by identifying, marketing and cross-selling banking products and services beneficial to customer needs.
  • Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
  • Provide notary service as requested.
  • Respond to medical emergencies, including first aid and CPR.
  • Organize the transition of file transfers of major TRS/NAS clients from FTP to MessageWay.
  • Follow all rules set by FDCPA and state agencies - pass all annual tests.
  • Show more

Health advisor vs service specialist skills

Common health advisor skills
  • Patients, 15%
  • Employee Engagement, 11%
  • Social Work, 9%
  • Mental Health, 9%
  • Global Health, 5%
  • Excellent Interpersonal, 5%
Common service specialist skills
  • Patients, 12%
  • Social Work, 10%
  • Criminal Justice, 4%
  • Rehabilitation, 4%
  • Excellent Interpersonal, 4%
  • Product Knowledge, 3%

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