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The differences between health advisors and service specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a health advisor and a service specialist. Additionally, a health advisor has an average salary of $80,312, which is higher than the $44,150 average annual salary of a service specialist.
The top three skills for a health advisor include patients, employee engagement and social work. The most important skills for a service specialist are patients, social work, and criminal justice.
| Health Advisor | Service Specialist | |
| Yearly salary | $80,312 | $44,150 |
| Hourly rate | $38.61 | $21.23 |
| Growth rate | -4% | -4% |
| Number of jobs | 85,719 | 207,020 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 53% | Bachelor's Degree, 53% |
| Average age | 40 | 40 |
| Years of experience | 12 | 12 |
A health advisor is a medical expert who specializes in developing various health programs and projects to provide patients with optimal healthcare services. They are primarily in charge of helping patients navigate and understand the healthcare system. Their responsibilities also include performing research and analysis to identify the community's needs, coordinating with fellow experts, setting objectives and guidelines, and referring patients to other services when necessary. Moreover, a health advisor must maintain an active communication line with staff for a smooth and efficient workflow.
A service specialist is responsible for assisting customers with their inquiries and concerns about the services offered by the organization. Service specialists' duties include responding to customers' requests, updating customers of promotional offers and new services, escalating high-level concerns to the appropriate department, and keeping accurate records of clients' issues and resolutions. Service specialists are also in charge of preparing customer surveys to rate their satisfaction and identifying opportunities for service improvement. A service specialist must display excellent customer service and communication skills to address clients' concerns efficiently and accurately.
Health advisors and service specialists have different pay scales, as shown below.
| Health Advisor | Service Specialist | |
| Average salary | $80,312 | $44,150 |
| Salary range | Between $49,000 And $129,000 | Between $27,000 And $71,000 |
| Highest paying City | Washington, DC | Boston, MA |
| Highest paying state | Maryland | Massachusetts |
| Best paying company | The Moses H Cone Memorial Hospital | Ropes & Gray |
| Best paying industry | Health Care | Technology |
There are a few differences between a health advisor and a service specialist in terms of educational background:
| Health Advisor | Service Specialist | |
| Most common degree | Bachelor's Degree, 53% | Bachelor's Degree, 53% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between health advisors' and service specialists' demographics:
| Health Advisor | Service Specialist | |
| Average age | 40 | 40 |
| Gender ratio | Male, 34.6% Female, 65.4% | Male, 40.1% Female, 59.9% |
| Race ratio | Black or African American, 10.9% Unknown, 5.5% Hispanic or Latino, 19.8% Asian, 6.7% White, 56.3% American Indian and Alaska Native, 0.8% | Black or African American, 11.2% Unknown, 5.4% Hispanic or Latino, 20.9% Asian, 7.5% White, 54.2% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 7% | 7% |