Hospitality manager vs associate manager

The differences between hospitality managers and associate managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a hospitality manager and an associate manager. Additionally, an associate manager has an average salary of $83,246, which is higher than the $51,444 average annual salary of a hospitality manager.

The top three skills for a hospitality manager include food handling, customer service and PET. The most important skills for an associate manager are PET, POS, and sales floor.

Hospitality manager vs associate manager overview

	Hospitality Manager	Associate Manager
Yearly salary	$51,444	$83,246
Hourly rate	$24.73	$40.02
Growth rate	6%	6%
Number of jobs	354,877	420,292
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 58%	Bachelor's Degree, 58%
Average age	44	44
Years of experience	6	6

What does a hospitality manager do?

A hospitality manager is responsible for monitoring staff performance and operational processes to deliver high-quality services for the guests and customers. Hospitality managers delegate tasks to the team while ensuring maximum efficiency and productivity. They also handle guests' concerns by responding to their inquiries and requests and resolving complaints immediately. A hospitality manager must have excellent communication and organizational skills, especially in managing the department's budget and allocating adequate resources to support the operations and other functional needs.

What does an associate manager do?

Associate managers are responsible for overseeing the support and clerical staff of the company. They recruit and train employees who perform different tasks that include greeting customers, answering phones, and faxing documents. They also perform other duties, including keeping employees' motivation, ensuring that everyone understands the company's guidelines and policies, and supervising other staff members. To be qualified as an associate manager, one should have a high school diploma, leadership skills, and a strong work ethic. One should also have the necessary computer skills, bookkeeping skills, and customer service skills.

Hospitality manager vs associate manager salary

Hospitality managers and associate managers have different pay scales, as shown below.

	Hospitality Manager	Associate Manager
Average salary	$51,444	$83,246
Salary range	Between $36,000 And $72,000	Between $55,000 And $124,000
Highest paying City	New York, NY	Washington, DC
Highest paying state	New York	New Jersey
Best paying company	Silver Diner	PayPal
Best paying industry	Health Care	Finance

Differences between hospitality manager and associate manager education

There are a few differences between a hospitality manager and an associate manager in terms of educational background:

	Hospitality Manager	Associate Manager
Most common degree	Bachelor's Degree, 58%	Bachelor's Degree, 58%
Most common major	Business	Business
Most common college	University of Pennsylvania	University of Pennsylvania

Hospitality manager vs associate manager demographics

Here are the differences between hospitality managers' and associate managers' demographics:

	Hospitality Manager	Associate Manager
Average age	44	44
Gender ratio	Male, 41.8% Female, 58.2%	Male, 45.5% Female, 54.5%
Race ratio	Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 15.0% Asian, 6.3% White, 67.8% American Indian and Alaska Native, 0.5%	Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.2% Asian, 6.4% White, 67.5% American Indian and Alaska Native, 0.5%
LGBT Percentage	10%	10%

Differences between hospitality manager and associate manager duties and responsibilities

Hospitality manager example responsibilities.

Execute and successfully manage large scale events with management team and FOH staff.
Manage FECA and worker's compensation, maintain OSHA logs and injury reporting minimizing absence time and costs.
Manage POS system by removing old menu items, setting monthly special prices, updating/correcting and rerouting links for maximum efficiency.
Provide leadership and direction to facility management and program owners while motivating and interacting with employees to achieve continuous improvement.
Maintain bars and restaurants, a gift shop and a ski shop.
Assist in region roll outs for training new culinary and service standards.

Associate manager example responsibilities.

Manage payroll interface and process including researching payroll issues and enforcing adherence to audit and department guidelines; develop fit/gap analysis.
Schedule evictions for residents that have no means of paying delinquent rent.
Prepare food for daily plate lunches, take-out orders and in-orders and run kitchen.
Run monthly delinquency report on past due rents and sends notices for lockouts liens & evictions.
Supervise the management of the POS system and approves all cash wrap management, cash auditing, and tip reporting.
Created/Modify PowerPoint presentations for intern training and conferences.

Hospitality manager vs associate manager skills

Common hospitality manager skills

Food Handling, 13%
Customer Service, 11%
PET, 10%
Patients, 7%
BARS, 6%
Quality Patient Care, 6%

Common associate manager skills

PET, 42%
POS, 6%
Sales Floor, 5%
Product Knowledge, 4%
Payroll, 4%
Human Resources, 4%

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Hospitality Manager
Hospitality Manager vs Associate Manager

Updated January 8, 2025

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