Hospitality manager vs group manager

The differences between hospitality managers and group managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a hospitality manager and a group manager. Additionally, a group manager has an average salary of $118,324, which is higher than the $51,444 average annual salary of a hospitality manager.

The top three skills for a hospitality manager include food handling, customer service and PET. The most important skills for a group manager are client facing, project management, and customer service.

Hospitality manager vs group manager overview

	Hospitality Manager	Group Manager
Yearly salary	$51,444	$118,324
Hourly rate	$24.73	$56.89
Growth rate	6%	6%
Number of jobs	354,877	263,616
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 58%	Bachelor's Degree, 71%
Average age	44	44
Years of experience	6	6

What does a hospitality manager do?

A hospitality manager is responsible for monitoring staff performance and operational processes to deliver high-quality services for the guests and customers. Hospitality managers delegate tasks to the team while ensuring maximum efficiency and productivity. They also handle guests' concerns by responding to their inquiries and requests and resolving complaints immediately. A hospitality manager must have excellent communication and organizational skills, especially in managing the department's budget and allocating adequate resources to support the operations and other functional needs.

What does a group manager do?

Group Managers are employees who oversee a specific department, team, or any group in the company. They are usually tenured employees or industry experts. Group Managers oversee their team's performance and professional growth. They set clear, strategic goals for the team and create plans to reach these goals. They monitor the achievement of such goals and guide their team along the way. They also manage the team professionally. The coach team members train the employees if there are updates or new strategies and ensure that they remain engaged. They motivate their team to perform well and strive hard to reach group goals.

Hospitality manager vs group manager salary

Hospitality managers and group managers have different pay scales, as shown below.

	Hospitality Manager	Group Manager
Average salary	$51,444	$118,324
Salary range	Between $36,000 And $72,000	Between $78,000 And $178,000
Highest paying City	New York, NY	Washington, DC
Highest paying state	New York	New York
Best paying company	Silver Diner	Google
Best paying industry	Health Care	Finance

Differences between hospitality manager and group manager education

There are a few differences between a hospitality manager and a group manager in terms of educational background:

	Hospitality Manager	Group Manager
Most common degree	Bachelor's Degree, 58%	Bachelor's Degree, 71%
Most common major	Business	Business
Most common college	University of Pennsylvania	University of Pennsylvania

Hospitality manager vs group manager demographics

Here are the differences between hospitality managers' and group managers' demographics:

	Hospitality Manager	Group Manager
Average age	44	44
Gender ratio	Male, 41.8% Female, 58.2%	Male, 67.9% Female, 32.1%
Race ratio	Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 15.0% Asian, 6.3% White, 67.8% American Indian and Alaska Native, 0.5%	Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.4% Asian, 6.4% White, 67.2% American Indian and Alaska Native, 0.5%
LGBT Percentage	10%	10%

Differences between hospitality manager and group manager duties and responsibilities

Hospitality manager example responsibilities.

Execute and successfully manage large scale events with management team and FOH staff.
Manage FECA and worker's compensation, maintain OSHA logs and injury reporting minimizing absence time and costs.
Manage POS system by removing old menu items, setting monthly special prices, updating/correcting and rerouting links for maximum efficiency.
Provide leadership and direction to facility management and program owners while motivating and interacting with employees to achieve continuous improvement.
Maintain bars and restaurants, a gift shop and a ski shop.
Assist in region roll outs for training new culinary and service standards.

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Group manager example responsibilities.

Manage SEO / paid media campaigns.
Manage the largest business intelligence portfolio, merchandising and pharmacy.
Establish PMO to manage significant interdependent assets align with strategic initiatives to ensure smooth interoperability and coordination.
Manage inter-relationships between diverse work groups in the brewing, packaging and distribution departments relating to internal logistics and production scheduling.
Manage payroll distribution process ensuring timeliness, accuracy, and confidentiality to protect client's privacy and prevent liability of exposure.
Maintain continuous alignment of architecture scope with strategic business objectives and drive modifications to enhance effectiveness toward end result.

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Hospitality manager vs group manager skills

Common hospitality manager skills

Food Handling, 13%
Customer Service, 11%
PET, 10%
Patients, 7%
BARS, 6%
Quality Patient Care, 6%

Common group manager skills

Client Facing, 13%
Project Management, 7%
Customer Service, 6%
Client Relationships, 6%
Process Improvement, 5%
Continuous Improvement, 5%

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Updated January 8, 2025

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