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The differences between hospitality managers and hotel managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a hospitality manager, becoming a hotel manager takes usually requires 2-4 years. Additionally, a hotel manager has an average salary of $69,364, which is higher than the $51,444 average annual salary of a hospitality manager.
The top three skills for a hospitality manager include food handling, customer service and PET. The most important skills for a hotel manager are PET, hotel management, and reservations.
| Hospitality Manager | Hotel Manager | |
| Yearly salary | $51,444 | $69,364 |
| Hourly rate | $24.73 | $33.35 |
| Growth rate | 6% | 18% |
| Number of jobs | 354,877 | 268,415 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 58% | Bachelor's Degree, 57% |
| Average age | 44 | 46 |
| Years of experience | 6 | 4 |
A hospitality manager is responsible for monitoring staff performance and operational processes to deliver high-quality services for the guests and customers. Hospitality managers delegate tasks to the team while ensuring maximum efficiency and productivity. They also handle guests' concerns by responding to their inquiries and requests and resolving complaints immediately. A hospitality manager must have excellent communication and organizational skills, especially in managing the department's budget and allocating adequate resources to support the operations and other functional needs.
A hotel manager is in charge of overseeing the daily operations in a hotel, ensuring smooth workflow and client satisfaction. Their responsibilities revolve around assessing the performance of the workforce, devising strategies to improve hotel sales, coordinating with staff, managing schedules, and resolving issues and concerns promptly. They may also greet and assist incoming and outcoming guests, arrange reservations, and liaise with external agencies, including suppliers and vendors. Furthermore, as a manager, it is essential to maintain a safe and healthy environment for clients, all while implementing the hotel's policies and regulations.
Hospitality managers and hotel managers have different pay scales, as shown below.
| Hospitality Manager | Hotel Manager | |
| Average salary | $51,444 | $69,364 |
| Salary range | Between $36,000 And $72,000 | Between $43,000 And $111,000 |
| Highest paying City | New York, NY | San Francisco, CA |
| Highest paying state | New York | Utah |
| Best paying company | Silver Diner | Booking Holdings |
| Best paying industry | Health Care | Hospitality |
There are a few differences between a hospitality manager and a hotel manager in terms of educational background:
| Hospitality Manager | Hotel Manager | |
| Most common degree | Bachelor's Degree, 58% | Bachelor's Degree, 57% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | University of Southern California |
Here are the differences between hospitality managers' and hotel managers' demographics:
| Hospitality Manager | Hotel Manager | |
| Average age | 44 | 46 |
| Gender ratio | Male, 41.8% Female, 58.2% | Male, 50.6% Female, 49.4% |
| Race ratio | Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 15.0% Asian, 6.3% White, 67.8% American Indian and Alaska Native, 0.5% | Black or African American, 8.5% Unknown, 5.1% Hispanic or Latino, 11.2% Asian, 11.0% White, 63.0% American Indian and Alaska Native, 1.2% |
| LGBT Percentage | 10% | 11% |