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Hospitality manager vs lead manager

The differences between hospitality managers and lead managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a hospitality manager and a lead manager. Additionally, a lead manager has an average salary of $101,883, which is higher than the $51,444 average annual salary of a hospitality manager.

The top three skills for a hospitality manager include food handling, customer service and PET. The most important skills for a lead manager are safety procedures, sales floor, and gross margin.

Hospitality manager vs lead manager overview

Hospitality ManagerLead Manager
Yearly salary$51,444$101,883
Hourly rate$24.73$48.98
Growth rate6%6%
Number of jobs354,877385,395
Job satisfaction--
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 52%
Average age4444
Years of experience66

What does a hospitality manager do?

A hospitality manager is responsible for monitoring staff performance and operational processes to deliver high-quality services for the guests and customers. Hospitality managers delegate tasks to the team while ensuring maximum efficiency and productivity. They also handle guests' concerns by responding to their inquiries and requests and resolving complaints immediately. A hospitality manager must have excellent communication and organizational skills, especially in managing the department's budget and allocating adequate resources to support the operations and other functional needs.

What does a lead manager do?

A lead manager is primarily in charge of overseeing the progress of a particular office or department. Although the responsibilities will vary depending on their industry, it will typically revolve around producing progress reports, reviewing documentation and transactions, managing the budget, procuring supplies, and devising strategies to generate leads and reach goals faster. Furthermore, as a lead manager, it is essential to spearhead projects and encourage staff, all while implementing the company's policies and regulations.

Hospitality manager vs lead manager salary

Hospitality managers and lead managers have different pay scales, as shown below.

Hospitality ManagerLead Manager
Average salary$51,444$101,883
Salary rangeBetween $36,000 And $72,000Between $73,000 And $140,000
Highest paying CityNew York, NYNew York, NY
Highest paying stateNew YorkAlaska
Best paying companySilver DinerTrulia
Best paying industryHealth CareRetail

Differences between hospitality manager and lead manager education

There are a few differences between a hospitality manager and a lead manager in terms of educational background:

Hospitality ManagerLead Manager
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 52%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Hospitality manager vs lead manager demographics

Here are the differences between hospitality managers' and lead managers' demographics:

Hospitality ManagerLead Manager
Average age4444
Gender ratioMale, 41.8% Female, 58.2%Male, 54.2% Female, 45.8%
Race ratioBlack or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 15.0% Asian, 6.3% White, 67.8% American Indian and Alaska Native, 0.5%Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.2% Asian, 6.4% White, 67.4% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between hospitality manager and lead manager duties and responsibilities

Hospitality manager example responsibilities.

  • Execute and successfully manage large scale events with management team and FOH staff.
  • Manage FECA and worker's compensation, maintain OSHA logs and injury reporting minimizing absence time and costs.
  • Manage POS system by removing old menu items, setting monthly special prices, updating/correcting and rerouting links for maximum efficiency.
  • Provide leadership and direction to facility management and program owners while motivating and interacting with employees to achieve continuous improvement.
  • Maintain bars and restaurants, a gift shop and a ski shop.
  • Assist in region roll outs for training new culinary and service standards.
  • Show more

Lead manager example responsibilities.

  • Lead a team of in home geek squad agents that have the highest productivity in the company.
  • Define processes and procedures for manual and automate testing and implement tools to achieve the overall QA objectives.
  • Manage social media networks for increase public visibility through Facebook.
  • Manage employee payroll activities and effectively evaluate employee performance for promotion opportunities.
  • Manage several customer service incidents and tend to emergencies including the administration lifesaving CPR to a gym patron.
  • Require to be certify in CPR, a and first aid.
  • Show more

Hospitality manager vs lead manager skills

Common hospitality manager skills
  • Food Handling, 13%
  • Customer Service, 11%
  • PET, 10%
  • Patients, 7%
  • BARS, 6%
  • Quality Patient Care, 6%
Common lead manager skills
  • Safety Procedures, 15%
  • Sales Floor, 12%
  • Gross Margin, 12%
  • PET, 9%
  • Performance Evaluations, 8%
  • Product Knowledge, 7%

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