Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between hospitality managers and lead managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a hospitality manager and a lead manager. Additionally, a lead manager has an average salary of $101,883, which is higher than the $51,444 average annual salary of a hospitality manager.
The top three skills for a hospitality manager include food handling, customer service and PET. The most important skills for a lead manager are safety procedures, sales floor, and gross margin.
| Hospitality Manager | Lead Manager | |
| Yearly salary | $51,444 | $101,883 |
| Hourly rate | $24.73 | $48.98 |
| Growth rate | 6% | 6% |
| Number of jobs | 354,877 | 385,395 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 58% | Bachelor's Degree, 52% |
| Average age | 44 | 44 |
| Years of experience | 6 | 6 |
A hospitality manager is responsible for monitoring staff performance and operational processes to deliver high-quality services for the guests and customers. Hospitality managers delegate tasks to the team while ensuring maximum efficiency and productivity. They also handle guests' concerns by responding to their inquiries and requests and resolving complaints immediately. A hospitality manager must have excellent communication and organizational skills, especially in managing the department's budget and allocating adequate resources to support the operations and other functional needs.
A lead manager is primarily in charge of overseeing the progress of a particular office or department. Although the responsibilities will vary depending on their industry, it will typically revolve around producing progress reports, reviewing documentation and transactions, managing the budget, procuring supplies, and devising strategies to generate leads and reach goals faster. Furthermore, as a lead manager, it is essential to spearhead projects and encourage staff, all while implementing the company's policies and regulations.
Hospitality managers and lead managers have different pay scales, as shown below.
| Hospitality Manager | Lead Manager | |
| Average salary | $51,444 | $101,883 |
| Salary range | Between $36,000 And $72,000 | Between $73,000 And $140,000 |
| Highest paying City | New York, NY | New York, NY |
| Highest paying state | New York | Alaska |
| Best paying company | Silver Diner | Trulia |
| Best paying industry | Health Care | Retail |
There are a few differences between a hospitality manager and a lead manager in terms of educational background:
| Hospitality Manager | Lead Manager | |
| Most common degree | Bachelor's Degree, 58% | Bachelor's Degree, 52% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between hospitality managers' and lead managers' demographics:
| Hospitality Manager | Lead Manager | |
| Average age | 44 | 44 |
| Gender ratio | Male, 41.8% Female, 58.2% | Male, 54.2% Female, 45.8% |
| Race ratio | Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 15.0% Asian, 6.3% White, 67.8% American Indian and Alaska Native, 0.5% | Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.2% Asian, 6.4% White, 67.4% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 10% | 10% |