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Hospitality manager vs line manager

The differences between hospitality managers and line managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a hospitality manager and a line manager. Additionally, a line manager has an average salary of $56,406, which is higher than the $51,444 average annual salary of a hospitality manager.

The top three skills for a hospitality manager include food handling, customer service and PET. The most important skills for a line manager are client facing, continuous improvement, and service line.

Hospitality manager vs line manager overview

Hospitality ManagerLine Manager
Yearly salary$51,444$56,406
Hourly rate$24.73$27.12
Growth rate6%6%
Number of jobs354,877369,491
Job satisfaction--
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 56%
Average age4444
Years of experience66

What does a hospitality manager do?

A hospitality manager is responsible for monitoring staff performance and operational processes to deliver high-quality services for the guests and customers. Hospitality managers delegate tasks to the team while ensuring maximum efficiency and productivity. They also handle guests' concerns by responding to their inquiries and requests and resolving complaints immediately. A hospitality manager must have excellent communication and organizational skills, especially in managing the department's budget and allocating adequate resources to support the operations and other functional needs.

What does a line manager do?

As line managers, they oversee other employees and the business operations while reporting to a higher manager. They play a significant role in the operation of the business from supervising and managing workers daily and acting as a link to upper management and employees. It is part of their responsibility to recruit and hire talent to fill team positions, provide training and learning to new hires, and ensuring that the employees are doing their jobs effectively and efficiently.

Hospitality manager vs line manager salary

Hospitality managers and line managers have different pay scales, as shown below.

Hospitality ManagerLine Manager
Average salary$51,444$56,406
Salary rangeBetween $36,000 And $72,000Between $27,000 And $116,000
Highest paying CityNew York, NYNew Brunswick, NJ
Highest paying stateNew YorkNew Jersey
Best paying companySilver DinerMicrosoft
Best paying industryHealth Care-

Differences between hospitality manager and line manager education

There are a few differences between a hospitality manager and a line manager in terms of educational background:

Hospitality ManagerLine Manager
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 56%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Hospitality manager vs line manager demographics

Here are the differences between hospitality managers' and line managers' demographics:

Hospitality ManagerLine Manager
Average age4444
Gender ratioMale, 41.8% Female, 58.2%Male, 64.7% Female, 35.3%
Race ratioBlack or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 15.0% Asian, 6.3% White, 67.8% American Indian and Alaska Native, 0.5%Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 14.9% Asian, 6.3% White, 67.9% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between hospitality manager and line manager duties and responsibilities

Hospitality manager example responsibilities.

  • Execute and successfully manage large scale events with management team and FOH staff.
  • Manage FECA and worker's compensation, maintain OSHA logs and injury reporting minimizing absence time and costs.
  • Manage POS system by removing old menu items, setting monthly special prices, updating/correcting and rerouting links for maximum efficiency.
  • Provide leadership and direction to facility management and program owners while motivating and interacting with employees to achieve continuous improvement.
  • Maintain bars and restaurants, a gift shop and a ski shop.
  • Assist in region roll outs for training new culinary and service standards.
    • Show more

Line manager example responsibilities.

  • Lead the team in successfully meeting FDA and GMP requirements.
  • Manage project developing integration and process flows for fab expansion doubling the area and moving to a larger wafer.
  • Manage team of database administrators, database technicians and systems administrators responsible for maintaining all production, development and QA systems.
  • Define and enforce GMP's to subordinates.
  • Train in FDA standards for food industry.
  • Establish and measure KPI's ensuring all departments maintain the highest levels of performance.
    • Show more

Hospitality manager vs line manager skills

Common hospitality manager skills
  • Food Handling, 13%
  • Customer Service, 11%
  • PET, 10%
  • Patients, 7%
  • BARS, 6%
  • Quality Patient Care, 6%
Common line manager skills
  • Client Facing, 11%
  • Continuous Improvement, 7%
  • Service Line, 6%
  • Customer Satisfaction, 6%
  • Direct Reports, 5%
  • Process Improvement, 4%

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Updated January 8, 2025

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