Hospitality manager vs zone manager

The differences between hospitality managers and zone managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a hospitality manager and a zone manager. Additionally, a hospitality manager has an average salary of $51,444, which is higher than the $50,974 average annual salary of a zone manager.

The top three skills for a hospitality manager include food handling, customer service and PET. The most important skills for a zone manager are work ethic, loss prevention, and inventory control.

Hospitality manager vs zone manager overview

	Hospitality Manager	Zone Manager
Yearly salary	$51,444	$50,974
Hourly rate	$24.73	$24.51
Growth rate	6%	6%
Number of jobs	354,877	298,152
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 58%	Bachelor's Degree, 55%
Average age	44	44
Years of experience	6	6

What does a hospitality manager do?

A hospitality manager is responsible for monitoring staff performance and operational processes to deliver high-quality services for the guests and customers. Hospitality managers delegate tasks to the team while ensuring maximum efficiency and productivity. They also handle guests' concerns by responding to their inquiries and requests and resolving complaints immediately. A hospitality manager must have excellent communication and organizational skills, especially in managing the department's budget and allocating adequate resources to support the operations and other functional needs.

What does a zone manager do?

The duties of a zone manager depend on their line of work or industry of employment. In general, they are in charge of overseeing the service and product distribution operations of a company. They typically coordinate with regional managers, establish guidelines and product roadmaps, gather and analyze data from their area of assignment, perform research and analysis, conduct sales assessments, and implement solutions to optimize operations. Moreover, a zone manager must lead and encourage staff to reach goals, all while enforcing the company's policies and regulations.

Hospitality manager vs zone manager salary

Hospitality managers and zone managers have different pay scales, as shown below.

	Hospitality Manager	Zone Manager
Average salary	$51,444	$50,974
Salary range	Between $36,000 And $72,000	Between $34,000 And $75,000
Highest paying City	New York, NY	Boston, MA
Highest paying state	New York	Rhode Island
Best paying company	Silver Diner	Ford Motor
Best paying industry	Health Care	Automotive

Differences between hospitality manager and zone manager education

There are a few differences between a hospitality manager and a zone manager in terms of educational background:

	Hospitality Manager	Zone Manager
Most common degree	Bachelor's Degree, 58%	Bachelor's Degree, 55%
Most common major	Business	Business
Most common college	University of Pennsylvania	University of Pennsylvania

Hospitality manager vs zone manager demographics

Here are the differences between hospitality managers' and zone managers' demographics:

	Hospitality Manager	Zone Manager
Average age	44	44
Gender ratio	Male, 41.8% Female, 58.2%	Male, 68.9% Female, 31.1%
Race ratio	Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 15.0% Asian, 6.3% White, 67.8% American Indian and Alaska Native, 0.5%	Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.1% Asian, 6.3% White, 67.6% American Indian and Alaska Native, 0.5%
LGBT Percentage	10%	10%

Differences between hospitality manager and zone manager duties and responsibilities

Hospitality manager example responsibilities.

Execute and successfully manage large scale events with management team and FOH staff.
Manage FECA and worker's compensation, maintain OSHA logs and injury reporting minimizing absence time and costs.
Manage POS system by removing old menu items, setting monthly special prices, updating/correcting and rerouting links for maximum efficiency.
Provide leadership and direction to facility management and program owners while motivating and interacting with employees to achieve continuous improvement.
Maintain bars and restaurants, a gift shop and a ski shop.
Assist in region roll outs for training new culinary and service standards.

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Zone manager example responsibilities.

Level one the managed distribution side that provides DSD to independent pet stores and veterinary clinics.
Market growth accomplish by executing fundamental basics in store and leveraging the strength of the DSD model.
Establish productive working relationships with state and federal regulatory agencies, reorganize and improve operation, and achieve OSHA compliance.
Spearhead of new training program after recognizing inadequate materials on POS systems.
Supervise apparel area including jewelry and shoe departments in preparation to becoming an assistant manager.
Used company policies and procedures, as well as incorporating creativity to merchandise apparel departments.

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Hospitality manager vs zone manager skills

Common hospitality manager skills

Food Handling, 13%
Customer Service, 11%
PET, 10%
Patients, 7%
BARS, 6%
Quality Patient Care, 6%

Common zone manager skills

Work Ethic, 18%
Loss Prevention, 12%
Inventory Control, 8%
Merchandise Displays, 7%
Sales Floor, 5%
Customer Complaints, 4%

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Updated January 8, 2025

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