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Hotel general manager vs area manager

The differences between hotel general managers and area managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a hotel general manager and an area manager. Additionally, an area manager has an average salary of $73,472, which is higher than the $62,696 average annual salary of a hotel general manager.

The top three skills for a hotel general manager include front desk, reservations and human resources. The most important skills for an area manager are customer service, safety standards, and logistics.

Hotel general manager vs area manager overview

Hotel General ManagerArea Manager
Yearly salary$62,696$73,472
Hourly rate$30.14$35.32
Growth rate6%6%
Number of jobs344,182341,983
Job satisfaction--
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 63%
Average age4444
Years of experience66

What does a hotel general manager do?

The hotel general manager is responsible for all aspects of operations at a hotel, including the daily management of staff and guests. They will act as an ambassador for the brand of the hotel and provide leadership and strategic planning. They ensure full compliance with hotel standard operating procedures, policies, procedures, and service standards. It is part of their responsibility to ensure that the monthly financial report for rooms, food, beverage, and admin related expenses are accurate. Moreover, they also handle and resolve guest complaints and act as a concluding decision maker in hiring essential staff.

What does an area manager do?

An Area Manager's responsibility is to oversee the business operations of all company branches within a particular area. Among the tasks involve creating strategies to achieve the sales target, monitoring and evaluating the performance and progress of stores including their workforce, adhering to the budget and regulations of the company, and focus on attaining the image and financial goals. Moreover, an Area Manager must communicate and coordinate with fellow managers and hire employees that would be a vital member of the company.

Hotel general manager vs area manager salary

Hotel general managers and area managers have different pay scales, as shown below.

Hotel General ManagerArea Manager
Average salary$62,696$73,472
Salary rangeBetween $41,000 And $93,000Between $50,000 And $107,000
Highest paying CityOntario, CANew York, NY
Highest paying stateCaliforniaNew York
Best paying companyEarth FareClifford Chance
Best paying industryHospitalityTechnology

Differences between hotel general manager and area manager education

There are a few differences between a hotel general manager and an area manager in terms of educational background:

Hotel General ManagerArea Manager
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 63%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Hotel general manager vs area manager demographics

Here are the differences between hotel general managers' and area managers' demographics:

Hotel General ManagerArea Manager
Average age4444
Gender ratioMale, 65.7% Female, 34.3%Male, 69.1% Female, 30.9%
Race ratioBlack or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.1% Asian, 6.3% White, 67.6% American Indian and Alaska Native, 0.5%Black or African American, 6.3% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 6.4% White, 67.0% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between hotel general manager and area manager duties and responsibilities

Hotel general manager example responsibilities.

  • Manage the successful implementation of new custom invoicing system, eRam credit software, and ADP payroll system.
  • Train and manage FOH staff and improve overall quality, organization and professionalism of restaurant and bakery.
  • Inspect guest rooms, public access areas, and outside grounds for cleanliness and appearance.
  • Coordinate reservations with several online booking services.
  • Provide management and operational oversight for the projects' logistics.
  • Coordinate the preparation of annual tax return with outside CPA firm.
  • Show more

Area manager example responsibilities.

  • Manage the recruitment, hiring, training and development of all depot distribution staff.
  • Used creativity and persistence to create new sales leads and run all provide leads.
  • Mark by achieving district s top shrink and performance (e.g., CPR) rates.
  • Manage Sortation area operations and escalate customer order fulfillment issues.
  • Manage operations in accordance with all regulatory (HSE) requirements and company procedures/guiding principles.
  • Implement and manage contracts for Medicaid while maintaining excellent relationships with key local agency executives.
  • Show more

Hotel general manager vs area manager skills

Common hotel general manager skills
  • Front Desk, 8%
  • Reservations, 7%
  • Human Resources, 7%
  • Cleanliness, 6%
  • Payroll, 6%
  • Customer Satisfaction, 5%
Common area manager skills
  • Customer Service, 18%
  • Safety Standards, 10%
  • Logistics, 8%
  • Excellent Interpersonal, 5%
  • Business Plan, 4%
  • Continuous Improvement, 4%

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