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The differences between hotel general managers and assistant general managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a hotel general manager and an assistant general manager. Additionally, a hotel general manager has an average salary of $62,696, which is higher than the $51,238 average annual salary of an assistant general manager.
The top three skills for a hotel general manager include front desk, reservations and human resources. The most important skills for an assistant general manager are customer service, math, and cleanliness.
| Hotel General Manager | Assistant General Manager | |
| Yearly salary | $62,696 | $51,238 |
| Hourly rate | $30.14 | $24.63 |
| Growth rate | 6% | 6% |
| Number of jobs | 344,182 | 414,057 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 58% | Bachelor's Degree, 55% |
| Average age | 44 | 44 |
| Years of experience | 6 | 6 |
The hotel general manager is responsible for all aspects of operations at a hotel, including the daily management of staff and guests. They will act as an ambassador for the brand of the hotel and provide leadership and strategic planning. They ensure full compliance with hotel standard operating procedures, policies, procedures, and service standards. It is part of their responsibility to ensure that the monthly financial report for rooms, food, beverage, and admin related expenses are accurate. Moreover, they also handle and resolve guest complaints and act as a concluding decision maker in hiring essential staff.
An assistant general manager is responsible for supporting the daily business operations under the general manager's supervision, ensuring that the team delivers the required tasks with the highest quality and standards. Assistant general managers' duties also include managing and delegating individual tasks, addressing concerns from the staff, managing and resolving client's complaints immediately, providing recommendations and business opportunities, sharing best practices to increase revenues and profitability, and submitting reports. An assistant general manager should have excellent leadership and decision-making skills to help in managing the overall operations.
Hotel general managers and assistant general managers have different pay scales, as shown below.
| Hotel General Manager | Assistant General Manager | |
| Average salary | $62,696 | $51,238 |
| Salary range | Between $41,000 And $93,000 | Between $35,000 And $73,000 |
| Highest paying City | Ontario, CA | Washington, DC |
| Highest paying state | California | New York |
| Best paying company | Earth Fare | The Random Acts of Kindness Foundation |
| Best paying industry | Hospitality | Hospitality |
There are a few differences between a hotel general manager and an assistant general manager in terms of educational background:
| Hotel General Manager | Assistant General Manager | |
| Most common degree | Bachelor's Degree, 58% | Bachelor's Degree, 55% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between hotel general managers' and assistant general managers' demographics:
| Hotel General Manager | Assistant General Manager | |
| Average age | 44 | 44 |
| Gender ratio | Male, 65.7% Female, 34.3% | Male, 62.7% Female, 37.3% |
| Race ratio | Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.1% Asian, 6.3% White, 67.6% American Indian and Alaska Native, 0.5% | Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.2% Asian, 6.4% White, 67.5% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 10% | 10% |