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Hotel general manager vs general manager in training

The differences between hotel general managers and general managers in training can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a hotel general manager and a general manager in training. Additionally, a hotel general manager has an average salary of $62,696, which is higher than the $32,632 average annual salary of a general manager in training.

The top three skills for a hotel general manager include front desk, reservations and human resources. The most important skills for a general manager in training are customer service, POS, and sales growth.

Hotel general manager vs general manager in training overview

Hotel General ManagerGeneral Manager In Training
Yearly salary$62,696$32,632
Hourly rate$30.14$15.69
Growth rate6%6%
Number of jobs344,182380,193
Job satisfaction--
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 54%
Average age4444
Years of experience66

What does a hotel general manager do?

The hotel general manager is responsible for all aspects of operations at a hotel, including the daily management of staff and guests. They will act as an ambassador for the brand of the hotel and provide leadership and strategic planning. They ensure full compliance with hotel standard operating procedures, policies, procedures, and service standards. It is part of their responsibility to ensure that the monthly financial report for rooms, food, beverage, and admin related expenses are accurate. Moreover, they also handle and resolve guest complaints and act as a concluding decision maker in hiring essential staff.

What does a general manager in training do?

The responsibilities of a general manager in training primarily revolve around overseeing the operations in a store or business, ensuring everything is running smoothly. They mainly report to a more experienced or higher-ranking official, following their directives while still under the training program. As a general manager in training, it is essential to have an in-depth understanding of the employee's welfare and the company's vision, mission, and policies, implementing them daily. Furthermore, one must produce consistent progress reports and presentations, all while leading the workforce to reach sales targets and significant customer satisfaction.

Hotel general manager vs general manager in training salary

Hotel general managers and general managers in training have different pay scales, as shown below.

Hotel General ManagerGeneral Manager In Training
Average salary$62,696$32,632
Salary rangeBetween $41,000 And $93,000Between $20,000 And $52,000
Highest paying CityOntario, CABoston, MA
Highest paying stateCaliforniaRhode Island
Best paying companyEarth FareHealthTrust
Best paying industryHospitalityHospitality

Differences between hotel general manager and general manager in training education

There are a few differences between a hotel general manager and a general manager in training in terms of educational background:

Hotel General ManagerGeneral Manager In Training
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 54%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Hotel general manager vs general manager in training demographics

Here are the differences between hotel general managers' and general managers in training' demographics:

Hotel General ManagerGeneral Manager In Training
Average age4444
Gender ratioMale, 65.7% Female, 34.3%Male, 68.3% Female, 31.7%
Race ratioBlack or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.1% Asian, 6.3% White, 67.6% American Indian and Alaska Native, 0.5%Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 15.0% Asian, 6.3% White, 67.8% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between hotel general manager and general manager in training duties and responsibilities

Hotel general manager example responsibilities.

  • Manage the successful implementation of new custom invoicing system, eRam credit software, and ADP payroll system.
  • Train and manage FOH staff and improve overall quality, organization and professionalism of restaurant and bakery.
  • Inspect guest rooms, public access areas, and outside grounds for cleanliness and appearance.
  • Coordinate reservations with several online booking services.
  • Provide management and operational oversight for the projects' logistics.
  • Coordinate the preparation of annual tax return with outside CPA firm.
  • Show more

General manager in training example responsibilities.

  • Provide leadership and direction to facility management and program owners while motivating and interacting with employees to achieve continuous improvement.
  • Receive the highest company-wide bonus for an AGM.
  • Serve as an associate, manager, and AGM prior to promotion.
  • Train all local areas new hire management on all products, services and on company's POS system.
  • Focuse all personnel on product quality and supervise a team of 20+ employees as SM and 19 stores as DM.
  • Control staffing including interviewing, scheduling and payroll, conducting appraisals and progressive improvement planning.
  • Show more

Hotel general manager vs general manager in training skills

Common hotel general manager skills
  • Front Desk, 8%
  • Reservations, 7%
  • Human Resources, 7%
  • Cleanliness, 6%
  • Payroll, 6%
  • Customer Satisfaction, 5%
Common general manager in training skills
  • Customer Service, 22%
  • POS, 12%
  • Sales Growth, 12%
  • Sales Volume, 10%
  • Cleanliness, 7%
  • Product Quality, 6%

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