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The differences between hotel general managers and general managers in training can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a hotel general manager and a general manager in training. Additionally, a hotel general manager has an average salary of $62,696, which is higher than the $32,632 average annual salary of a general manager in training.
The top three skills for a hotel general manager include front desk, reservations and human resources. The most important skills for a general manager in training are customer service, POS, and sales growth.
| Hotel General Manager | General Manager In Training | |
| Yearly salary | $62,696 | $32,632 |
| Hourly rate | $30.14 | $15.69 |
| Growth rate | 6% | 6% |
| Number of jobs | 344,182 | 380,193 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 58% | Bachelor's Degree, 54% |
| Average age | 44 | 44 |
| Years of experience | 6 | 6 |
The hotel general manager is responsible for all aspects of operations at a hotel, including the daily management of staff and guests. They will act as an ambassador for the brand of the hotel and provide leadership and strategic planning. They ensure full compliance with hotel standard operating procedures, policies, procedures, and service standards. It is part of their responsibility to ensure that the monthly financial report for rooms, food, beverage, and admin related expenses are accurate. Moreover, they also handle and resolve guest complaints and act as a concluding decision maker in hiring essential staff.
The responsibilities of a general manager in training primarily revolve around overseeing the operations in a store or business, ensuring everything is running smoothly. They mainly report to a more experienced or higher-ranking official, following their directives while still under the training program. As a general manager in training, it is essential to have an in-depth understanding of the employee's welfare and the company's vision, mission, and policies, implementing them daily. Furthermore, one must produce consistent progress reports and presentations, all while leading the workforce to reach sales targets and significant customer satisfaction.
Hotel general managers and general managers in training have different pay scales, as shown below.
| Hotel General Manager | General Manager In Training | |
| Average salary | $62,696 | $32,632 |
| Salary range | Between $41,000 And $93,000 | Between $20,000 And $52,000 |
| Highest paying City | Ontario, CA | Boston, MA |
| Highest paying state | California | Rhode Island |
| Best paying company | Earth Fare | HealthTrust |
| Best paying industry | Hospitality | Hospitality |
There are a few differences between a hotel general manager and a general manager in training in terms of educational background:
| Hotel General Manager | General Manager In Training | |
| Most common degree | Bachelor's Degree, 58% | Bachelor's Degree, 54% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between hotel general managers' and general managers in training' demographics:
| Hotel General Manager | General Manager In Training | |
| Average age | 44 | 44 |
| Gender ratio | Male, 65.7% Female, 34.3% | Male, 68.3% Female, 31.7% |
| Race ratio | Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.1% Asian, 6.3% White, 67.6% American Indian and Alaska Native, 0.5% | Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 15.0% Asian, 6.3% White, 67.8% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 10% | 10% |