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Hotel general manager vs regional general manager

The differences between hotel general managers and regional general managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a hotel general manager and a regional general manager. Additionally, a regional general manager has an average salary of $78,641, which is higher than the $62,696 average annual salary of a hotel general manager.

The top three skills for a hotel general manager include front desk, reservations and human resources. The most important skills for a regional general manager are customer service, financial performance, and customer satisfaction.

Hotel general manager vs regional general manager overview

Hotel General ManagerRegional General Manager
Yearly salary$62,696$78,641
Hourly rate$30.14$37.81
Growth rate6%6%
Number of jobs344,182362,072
Job satisfaction--
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 66%
Average age4444
Years of experience66

What does a hotel general manager do?

The hotel general manager is responsible for all aspects of operations at a hotel, including the daily management of staff and guests. They will act as an ambassador for the brand of the hotel and provide leadership and strategic planning. They ensure full compliance with hotel standard operating procedures, policies, procedures, and service standards. It is part of their responsibility to ensure that the monthly financial report for rooms, food, beverage, and admin related expenses are accurate. Moreover, they also handle and resolve guest complaints and act as a concluding decision maker in hiring essential staff.

What does a regional general manager do?

Regional General Managers are assigned to lead company operations in a specific region. Their assignments are based on their skills or company needs. They handle the performance of company stores, outlets, or offices in their assigned region. Regional General Managers need to have some experience related to their area of assignment or at least be familiar with it. This would help them acclimate to the business landscape in the area. This would also help them in creating business strategies that cater to the regional context. They are expected to have high business acumen and to be strategic decision-makers.

Hotel general manager vs regional general manager salary

Hotel general managers and regional general managers have different pay scales, as shown below.

Hotel General ManagerRegional General Manager
Average salary$62,696$78,641
Salary rangeBetween $41,000 And $93,000Between $46,000 And $133,000
Highest paying CityOntario, CANew York, NY
Highest paying stateCaliforniaNew Jersey
Best paying companyEarth FareDuke University Health System
Best paying industryHospitalityGovernment

Differences between hotel general manager and regional general manager education

There are a few differences between a hotel general manager and a regional general manager in terms of educational background:

Hotel General ManagerRegional General Manager
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 66%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Hotel general manager vs regional general manager demographics

Here are the differences between hotel general managers' and regional general managers' demographics:

Hotel General ManagerRegional General Manager
Average age4444
Gender ratioMale, 65.7% Female, 34.3%Male, 81.7% Female, 18.3%
Race ratioBlack or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.1% Asian, 6.3% White, 67.6% American Indian and Alaska Native, 0.5%Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 14.9% Asian, 6.3% White, 67.9% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between hotel general manager and regional general manager duties and responsibilities

Hotel general manager example responsibilities.

  • Manage the successful implementation of new custom invoicing system, eRam credit software, and ADP payroll system.
  • Train and manage FOH staff and improve overall quality, organization and professionalism of restaurant and bakery.
  • Inspect guest rooms, public access areas, and outside grounds for cleanliness and appearance.
  • Coordinate reservations with several online booking services.
  • Provide management and operational oversight for the projects' logistics.
  • Coordinate the preparation of annual tax return with outside CPA firm.
  • Show more

Regional general manager example responsibilities.

  • Manage OSHA regulations by conducting security inspections and organizing health and safety meetings.
  • Design product/parts, run parts/warehouse, manage repair/assembly shop, and execute sales/marketing strategies.
  • Manage all center personnel functions including hiring, terminations, payroll processing and annual performance appraisals.
  • Train and manage FOH staff and improve overall quality, organization and professionalism of restaurant and bakery.
  • Monitor reports for store, POS and individual associate metrics and address potential issues.
  • Monitor and report maintenance deficiencies including safety hazards, HVAC, fire alarm, and elevator operation.
  • Show more

Hotel general manager vs regional general manager skills

Common hotel general manager skills
  • Front Desk, 8%
  • Reservations, 7%
  • Human Resources, 7%
  • Cleanliness, 6%
  • Payroll, 6%
  • Customer Satisfaction, 5%
Common regional general manager skills
  • Customer Service, 24%
  • Financial Performance, 6%
  • Customer Satisfaction, 6%
  • Performance Management, 5%
  • OSHA, 5%
  • Employee Development, 3%

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