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The differences between hotel general managers and regional general managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a hotel general manager and a regional general manager. Additionally, a regional general manager has an average salary of $78,641, which is higher than the $62,696 average annual salary of a hotel general manager.
The top three skills for a hotel general manager include front desk, reservations and human resources. The most important skills for a regional general manager are customer service, financial performance, and customer satisfaction.
| Hotel General Manager | Regional General Manager | |
| Yearly salary | $62,696 | $78,641 |
| Hourly rate | $30.14 | $37.81 |
| Growth rate | 6% | 6% |
| Number of jobs | 344,182 | 362,072 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 58% | Bachelor's Degree, 66% |
| Average age | 44 | 44 |
| Years of experience | 6 | 6 |
The hotel general manager is responsible for all aspects of operations at a hotel, including the daily management of staff and guests. They will act as an ambassador for the brand of the hotel and provide leadership and strategic planning. They ensure full compliance with hotel standard operating procedures, policies, procedures, and service standards. It is part of their responsibility to ensure that the monthly financial report for rooms, food, beverage, and admin related expenses are accurate. Moreover, they also handle and resolve guest complaints and act as a concluding decision maker in hiring essential staff.
Regional General Managers are assigned to lead company operations in a specific region. Their assignments are based on their skills or company needs. They handle the performance of company stores, outlets, or offices in their assigned region. Regional General Managers need to have some experience related to their area of assignment or at least be familiar with it. This would help them acclimate to the business landscape in the area. This would also help them in creating business strategies that cater to the regional context. They are expected to have high business acumen and to be strategic decision-makers.
Hotel general managers and regional general managers have different pay scales, as shown below.
| Hotel General Manager | Regional General Manager | |
| Average salary | $62,696 | $78,641 |
| Salary range | Between $41,000 And $93,000 | Between $46,000 And $133,000 |
| Highest paying City | Ontario, CA | New York, NY |
| Highest paying state | California | New Jersey |
| Best paying company | Earth Fare | Duke University Health System |
| Best paying industry | Hospitality | Government |
There are a few differences between a hotel general manager and a regional general manager in terms of educational background:
| Hotel General Manager | Regional General Manager | |
| Most common degree | Bachelor's Degree, 58% | Bachelor's Degree, 66% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between hotel general managers' and regional general managers' demographics:
| Hotel General Manager | Regional General Manager | |
| Average age | 44 | 44 |
| Gender ratio | Male, 65.7% Female, 34.3% | Male, 81.7% Female, 18.3% |
| Race ratio | Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.1% Asian, 6.3% White, 67.6% American Indian and Alaska Native, 0.5% | Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 14.9% Asian, 6.3% White, 67.9% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 10% | 10% |