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Implementation program manager vs delivery manager

The differences between implementation program managers and delivery managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both an implementation program manager and a delivery manager. Additionally, a delivery manager has an average salary of $113,280, which is higher than the $93,513 average annual salary of an implementation program manager.

The top three skills for an implementation program manager include project management, excellent interpersonal and program implementation. The most important skills for a delivery manager are customer service, exceptional client, and project management.

Implementation program manager vs delivery manager overview

Implementation Program ManagerDelivery Manager
Yearly salary$93,513$113,280
Hourly rate$44.96$54.46
Growth rate16%16%
Number of jobs147,732172,434
Job satisfaction--
Most common degreeBachelor's Degree, 65%Bachelor's Degree, 60%
Average age4747
Years of experience88

What does an implementation program manager do?

An implementation program manager oversees and manages implementation specialists, who implement hardware, software, and other technical systems. They ensure all project goals are met. They also prioritize tasks and coordinate multiple implementation projects. They are required to ensure all implementation goals are achieved in the firm, and that they are done within the company budget. Ultimately, their job is to meet the client's needs.

What does a delivery manager do?

A delivery manager oversees the delivery process and workforce in a company, ensuring accuracy and timeliness. Their responsibilities primarily revolve around coordinating all personnel, managing budgets and schedules, and monitoring all shipments and logistics. A delivery manager must also review orders, address issues and concerns to provide corrective measures quickly, evaluate team members' performance, and train new employees. They may also serve as the point of contact among clients and offer products or services. Furthermore, as a manager, it is essential to lead and encourage the team while implementing the company's policies and guidelines.

Implementation program manager vs delivery manager salary

Implementation program managers and delivery managers have different pay scales, as shown below.

Implementation Program ManagerDelivery Manager
Average salary$93,513$113,280
Salary rangeBetween $66,000 And $131,000Between $82,000 And $156,000
Highest paying CityNew York, NYSan Francisco, CA
Highest paying stateCaliforniaCalifornia
Best paying companyPalantirSimpson Thacher & Bartlett
Best paying industryProfessionalTechnology

Differences between implementation program manager and delivery manager education

There are a few differences between an implementation program manager and a delivery manager in terms of educational background:

Implementation Program ManagerDelivery Manager
Most common degreeBachelor's Degree, 65%Bachelor's Degree, 60%
Most common majorBusinessBusiness
Most common collegeCarnegie Mellon UniversityCarnegie Mellon University

Implementation program manager vs delivery manager demographics

Here are the differences between implementation program managers' and delivery managers' demographics:

Implementation Program ManagerDelivery Manager
Average age4747
Gender ratioMale, 54.7% Female, 45.3%Male, 77.2% Female, 22.8%
Race ratioBlack or African American, 6.9% Unknown, 5.2% Hispanic or Latino, 10.3% Asian, 12.6% White, 64.9% American Indian and Alaska Native, 0.2%Black or African American, 6.5% Unknown, 5.2% Hispanic or Latino, 9.8% Asian, 13.9% White, 64.4% American Indian and Alaska Native, 0.2%
LGBT Percentage11%11%

Differences between implementation program manager and delivery manager duties and responsibilities

Implementation program manager example responsibilities.

  • Leverage industry experience, negotiation skills and communication competency to engage stakeholders to accomplish a trading system upgrade and database conversion.
  • Define and develop PMO operating procedures.
  • Represent the logistics business division for all quality relate issues including process development for all ISO and Non-ISO certify warehouse locations.
  • Construct Java system to act as a wrapper and transaction processor integrating mainframe and distribute components.
  • Manage communications for implementation of outsource service provider for indirect sourcing activities in EMEA and APAC.

Delivery manager example responsibilities.

  • Manage multiple application architecture, technical architectures, and application support leads in evaluating and planning work across teams.
  • Lead staff to meet and exceed SLAs.
  • Achieve a perfect score of 4.7 CSAT.
  • Build & manage support teams to deliver within the agreed SLAs.
  • Manage a group of 20-25 delivery drivers (CDL qualify).
  • Lead installation team to ensure storage and SAN hardware are deployed and available.
  • Show more

Implementation program manager vs delivery manager skills

Common implementation program manager skills
  • Project Management, 23%
  • Excellent Interpersonal, 21%
  • Program Implementation, 10%
  • Customer Satisfaction, 9%
  • Program Management, 7%
  • Project Scope, 3%
Common delivery manager skills
  • Customer Service, 22%
  • Exceptional Client, 10%
  • Project Management, 7%
  • Portfolio, 4%
  • Cloud, 3%
  • Client Facing, 3%

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