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Information systems technician vs noc technician

The differences between information systems technicians and noc technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become an information systems technician, becoming a noc technician takes usually requires 1-2 years. Additionally, an information systems technician has an average salary of $46,346, which is higher than the $45,884 average annual salary of a noc technician.

The top three skills for an information systems technician include customer service, troubleshoot and technical support. The most important skills for a noc technician are customer service, troubleshoot, and network operations.

Information systems technician vs noc technician overview

Information Systems TechnicianNOC Technician
Yearly salary$46,346$45,884
Hourly rate$22.28$22.06
Growth rate10%5%
Number of jobs173,42448,270
Job satisfaction--
Most common degreeBachelor's Degree, 50%Bachelor's Degree, 50%
Average age4443
Years of experience62

What does an information systems technician do?

An information systems technician is responsible for maintaining the efficiency of various network systems' performance. Information systems technicians provide network troubleshooting, upgrading systems for optimization, maintaining the security of databases, managing the interaction of networks, and inspecting and troubleshooting system inconsistencies. Additional duties include creating network designs based on clients' specifications, configuring software and hardware applications, and creating reports on system issues and resolutions. An information systems technician must have excellent knowledge of information systems procedures, programming languages, detecting malfunctions, and making resolutions promptly.

What does a noc technician do?

A NOC (Network Operations Center) technician is responsible for providing the highest customer service by resolving the customers' technical and network issues that affect the performance and stability of the systems operations. NOC technicians diagnose system failures and create support tickets for immediate troubleshooting. They also assist the system engineers in upgrading the network infrastructure and configuration to prevent system downtimes and operational delays. A NOC technician must have excellent communication and organizational skills, especially in identifying technical solutions and achieve the best customer satisfaction for system services.

Information systems technician vs noc technician salary

Information systems technicians and noc technicians have different pay scales, as shown below.

Information Systems TechnicianNOC Technician
Average salary$46,346$45,884
Salary rangeBetween $28,000 And $74,000Between $31,000 And $67,000
Highest paying CityRahway, NJWashington, DC
Highest paying stateNew JerseyMaryland
Best paying companySimpson Thacher & BartlettDuquesne Light Company
Best paying industryGovernmentProfessional

Differences between information systems technician and noc technician education

There are a few differences between an information systems technician and a noc technician in terms of educational background:

Information Systems TechnicianNOC Technician
Most common degreeBachelor's Degree, 50%Bachelor's Degree, 50%
Most common majorBusinessComputer Information Systems
Most common collegeStanford UniversityUniversity of Pennsylvania

Information systems technician vs noc technician demographics

Here are the differences between information systems technicians' and noc technicians' demographics:

Information Systems TechnicianNOC Technician
Average age4443
Gender ratioMale, 73.6% Female, 26.4%Male, 88.5% Female, 11.5%
Race ratioBlack or African American, 6.2% Unknown, 4.7% Hispanic or Latino, 8.8% Asian, 12.0% White, 67.7% American Indian and Alaska Native, 0.5%Black or African American, 9.2% Unknown, 5.1% Hispanic or Latino, 12.9% Asian, 8.7% White, 63.7% American Indian and Alaska Native, 0.3%
LGBT Percentage11%9%

Differences between information systems technician and noc technician duties and responsibilities

Information systems technician example responsibilities.

  • Manage remedy ticket queue to ensure tickets are being handle properly and resolve within SLA.
  • Manage independent PC repair shop, self-motivate and self-responsible.
  • Develop Java base IAM system components to manage security and authorizations.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Install and configure local and network printers along with installing corporate standardize desktop OS and software configurations.
  • Perform POS installs, network troubleshooting/maintenance/installation, software upgrades/validation/ migration, end user help desk support, etc.
  • Show more

Noc technician example responsibilities.

  • Manage troubleshooting for user side computer and Novell problems.
  • Manage windows server network configuration, disks and storage access requests.
  • Manage and administer VPNs using PPTP and GRE tunneling with TACLANE and FASTLANE encryption.
  • Install, setup, configure, manage and maintain desktop, laptop, and server equipment for multiple clients.
  • Manage core-network including all Cisco infrastructure elements including firewalls and perimeter routers.
  • Engineer and manage creation of co-registration Java modules for integration with Akamai streaming servers.
  • Show more

Information systems technician vs noc technician skills

Common information systems technician skills
  • Customer Service, 14%
  • Troubleshoot, 8%
  • Technical Support, 7%
  • Phone Calls, 5%
  • Desk Support, 4%
  • Computer System, 3%
Common noc technician skills
  • Customer Service, 10%
  • Troubleshoot, 9%
  • Network Operations, 5%
  • Switches, 5%
  • Technical Support, 4%
  • Routers, 4%

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