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The differences between information technology administrators and administrative technical supports can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an information technology administrator and an administrative technical support. Additionally, an information technology administrator has an average salary of $73,195, which is higher than the $46,753 average annual salary of an administrative technical support.
The top three skills for an information technology administrator include customer service, troubleshoot and linux. The most important skills for an administrative technical support are technical support, customer service, and troubleshoot.
| Information Technology Administrator | Administrative Technical Support | |
| Yearly salary | $73,195 | $46,753 |
| Hourly rate | $35.19 | $22.48 |
| Growth rate | 5% | 10% |
| Number of jobs | 159,499 | 186,858 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 56% | Bachelor's Degree, 52% |
| Average age | 43 | 42 |
| Years of experience | 2 | 2 |
An Information Technology (IT) administrator is an individual responsible for managing the day-to-day operation of an organization's IT systems and ensuring that the systems are running effectively. IT administrators must conduct consistent analyses of the computer system and install updates when needed. They are required to assess the organization's security programs and run the system for viruses and spyware. IT administrators also extend support to the organization's end-users and train them on desktop applications.
Administrative technical support maintains every technical set-up used in a company. Their primary responsibility is to inspect a company's systems, evaluate for issues, and repair any problems immediately. Administrative technical support is typically on call at the start of the day and, when they are not responding to calls, they conduct regular check-ups on all company systems. They are also responsible for creating technical reports and offering recommendations for improvements.
Information technology administrators and administrative technical supports have different pay scales, as shown below.
| Information Technology Administrator | Administrative Technical Support | |
| Average salary | $73,195 | $46,753 |
| Salary range | Between $50,000 And $105,000 | Between $29,000 And $75,000 |
| Highest paying City | San Francisco, CA | New York, NY |
| Highest paying state | California | New Jersey |
| Best paying company | Databricks | AIG |
| Best paying industry | Finance | - |
There are a few differences between an information technology administrator and an administrative technical support in terms of educational background:
| Information Technology Administrator | Administrative Technical Support | |
| Most common degree | Bachelor's Degree, 56% | Bachelor's Degree, 52% |
| Most common major | Computer Science | Computer Science |
| Most common college | Stanford University | Stanford University |
Here are the differences between information technology administrators' and administrative technical supports' demographics:
| Information Technology Administrator | Administrative Technical Support | |
| Average age | 43 | 42 |
| Gender ratio | Male, 81.6% Female, 18.4% | Male, 67.6% Female, 32.4% |
| Race ratio | Black or African American, 9.1% Unknown, 5.1% Hispanic or Latino, 12.7% Asian, 9.8% White, 63.0% American Indian and Alaska Native, 0.3% | Black or African American, 11.1% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 12.4% White, 54.8% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 9% | 11% |