Information technology disaster recovery manager vs service delivery manager

Differences between information technology disaster recovery manager and service delivery manager duties and responsibilities

Information technology disaster recovery manager example responsibilities.

• Manage operational and escalation/incidents of core services including connectivity, applications and services host in both cloud and legacy bare-metal environments.
• Develop an effective BIA tool for managers to use for data collection.
• Coordinate BCM testing for all require continuity exercises.
• Recommend enterprise security architecture, virtual servers/applications/workstations/mobile.
• Map all internal and external telecommunications assets to include phone, ISP, and all IP addresses.
• Recommend enterprise security architecture, virtual servers/applications/workstations/mobile.

Service delivery manager example responsibilities.

• Manage and maintain VCE Vblock, Cisco networking, EMC storage, and VMware server / desktop infrastructure.
• Manage internal global IPVPN network services, comprise of approximately 1.6K routers / switches / Wi-Fi access points.
• Manage the back office PBX for VoIP customers which includes porting of phones and ordering new hardware from 3rd party vendors.
• Leverage the SDLC incremental release model to manage the design and implementation of a new integrate billing and check processing system.
• Manage and execute ERP implementation and optimization work.
• Manage virtualization of two data centers and 72 disparate satellite locations.
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