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Information technology/support technician jobs in Hawaii - 210 jobs

  • IT Support Specialist

    Reliant 4.0company rating

    Information technology/support technician job in Urban Honolulu, HI

    Job DescriptionSalary: $32-$39/hr **Must be available to work weekends** We are currently seeking aField Service IT Technicianto join our team at Honolulu International Airportin Hawaii. This role is ideal for a tech-savvy individual who thrives in a fast-paced environment, enjoys solving technical problems, and is passionate about delivering exceptional customer service. The ideal candidate will be detail-oriented, have excellent communication skills, and demonstrate strong technical and documentation abilities. Previous experience in an IT support or field service role is preferred. Responsibilities Provide exceptional onsite IT support with a focus on customer service Proactively respond to and resolve break/fix incidents Manage IT service tickets, ensuring timely updates and resolutions Perform hardware support for desktops and laptops Support and troubleshoot mobile devices Maintain, troubleshoot, and repair baggage printers Install new computers, monitors, and other IT hardware as needed Manage and maintain computer hardware and software, including installation and configuration. Troubleshoot software issues across various platforms including Microsoft Office applications. Support desktop environments by resolving problems related to operating systems such as Windows and mac OS. Assist in the management of IT infrastructure including LAN setups and network Communicate effectively with users to understand their needs and provide clear instructions for resolving issues. Minimum Qualifications 1+ year of hands-on IT experience Proven experience in technical support or IT support roles Solid understanding of desktop and laptop hardware troubleshooting Excellent communication skills with a focus on customer service. Ability to work independently as well as part of a team in a fast-paced environment. Proficiency in Windows installation and software configuration Experience with printers, scanners, and other peripherals Customer-focused mindset and strong work ethic Ability to multitask and manage time effectively Demonstrate strong written communication skills Complete administrative tasks accurately and efficiently Minimum Qualifications 2+ years of IT field service experience Industry certifications such as Microsoft MCP, CompTIA A+, or Network+ are a plus Experience working in airport or transportation environments a plus General Expectations Maintain a professional appearance and adhere to company dress code Represent the company positively in all interactions Follow company policies, safety guidelines, and operational procedures Submit accurate timesheets, documentation and other deliverables Keep work areas clean and organized Collaborate with team members and communicate effectively with clients Be a reliable self-starter capable of working independently Benefits Health, Dental, and Vision Insurance Paid Time Off (PTO) 401(k) Retirement Plan Cell Phone Stipend Work Environment Onsite at the airport Involves walking, lifting, and working in dynamic operational areas May require weekend and early morning or late evening shifts If you're enthusiastic about technology and want to be part of a growing team supporting critical airport operations,apply today! Benefits: 401(k) Dental insurance Flexible spending account Health insurance Life insurance Paid time off Retirement plan Vision insurance
    $32-39 hourly 17d ago
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  • On-Call IT Technician - PC, Mac & Desktop Urban Honolulu, HI - Hiring NOW

    Geeks On Site 3.1company rating

    Information technology/support technician job in Urban Honolulu, HI

    💼 Job Type: 1099 Independent Contractor (On-Call) 💰 Pay: $35 per hour (on-site) 🗓 Schedule: Flexible / On-Demand - You accept jobs based on your availability ⚠️ Important Note - Read Before Applying This is not a full-time job and does not guarantee hours. You will join our on-call technician network as a 1099 independent contractor. We assign jobs to you based on your stated availability and proximity to the job site, using our internal dispatch platform and CRM. You control your schedule and decide which assignments to take. This is a great opportunity for techs looking to earn supplemental income or work flexibly on their own terms. About the Role Geeks on Site is seeking skilled and dependable on-call IT Field Technicians to provide onsite troubleshooting, repair, and setup for residential and small business clients. You'll handle a range of technical issues across Windows PCs, Macs, printers, and scanners, including both hardware and software diagnostics. Key Responsibilities Diagnose and resolve hardware and software issues on Windows and Mac devices Troubleshoot OS problems: boot errors, blue/black screens, login failures Perform clean-ups and system tune-ups for slow/unresponsive machines Assist with wired and wireless internet connectivity issues Replace hardware components: hard drives, fans, RAM, etc. Reinstall or repair Windows/mac OS using bootable USB or recovery tools Setup and troubleshoot commercial printers and scanners Add remote support tools or desktop shortcuts as needed Educate clients with basic how-to or post-service guidance Document service details and escalate complex problems if necessary Requirements 2+ years of IT support experience, ideally in the field Comfortable with Windows 10/11, mac OS, and BIOS-level troubleshooting Skilled in hardware replacement and component-level repair Knowledge of networking basics (LAN/WiFi setup and troubleshooting) Familiarity with commercial printers/scanners is a plus Must own necessary tools (bootable USBs, screwdrivers, diagnostic gear, etc.) Reliable vehicle and valid driver's license Strong communication skills and a professional attitude Ability to work independently and manage your own time Benefits What You Get Competitive on-site pay: $35/hour Fully flexible schedule - you only accept jobs when you're available Be part of a nationally recognized tech service brand Dispatching, client communication, and billing are handled for you What to Expect After You Apply Intro call with one of our recruiters Electronic onboarding (contractor paperwork, policies, etc.) Submit a mandatory background check Provide your preferred availability through our technician portal Get access to our CRM and start receiving on-call job opportunities in your area Great For Techs Who... ✅ Want part-time, flexible work without fixed hours ✅ Enjoy working independently and solving a wide range of tech issues ✅ Are looking to supplement their income with on-demand tech work
    $35 hourly Auto-Apply 60d+ ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Information technology/support technician job in Urban Honolulu, HI

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls are paid at a flat rate of $50 per call Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $31k-39k yearly est. 15h ago
  • Helpdesk-Specialist-with-A/V-experience | jobs.yoh.com

    Day & Zimmermann 4.8company rating

    Information technology/support technician job in Urban Honolulu, HI

    As a member of the On-site technical support team, you play a crucial role in keeping IT operations running smoothly and ensuring your customers have the support they need to effectively utilize technology in their day-to-day work. Join us and build an exceptional experience for yourself, and a better working world for all. Main notes: * 2+ years of on-site technical support experience, or degree in related discipline * Strong hands-on A/V technical support experience supporting equipment in a meeting rooms using i.e. Microsoft Surface Hubs, Crestron, Microsoft Teams Rooms, Condeco, Barco Click Share, Poly Com, Pano, Cisco, and other A/V equipment (i.e. speakers, cameras, monitors, and kiosks) * Broad knowledge of AV technology (doesn't need to be a designer or even SME) but will need to understand conference room AV design concepts. This will help them when they need to troubleshoot conference room issues - i.e. go through process of elimination, understanding how devices are connected, etc. * Excellent customer service skills, meeting with users in person to resolve complex technology issues. * Coordinate, track, and maintain inventory. * Document and track the status of inquiries coordinate appropriate responses and follow-up to ensure customer satisfaction using Service Now * Technical expertise in various facets of PC support, which may include PC applications, hardware, tools, utilities, networking, telecommunications * Trainable, Professional and Punctual * Independent - have to be ok with remote support (from office) * Self-starter and problem solver - but not afraid to ask questions * Comfortable handling a lot of calls and heavy IT ticketing, ranging in levels of difficulty * Mac & iOS presence Nice to haves: * Certification in Avixa CTS series * ANP - Audiovisual Network Professional Certification Audio Visual Responsibilities of an On-Site Technician: * Microsoft Surface Hubs - Understand how to configure surface Hub settings, including display and audio settings, and network configurations. Ability to reset or reconfigure the device when necessary. * Crestron - Diagnose and resolve network connectivity issues for Crestron devices, including wired and wireless connections. Ensure that all devices are properly connected to the network and can communicate with each other. Diagnose and fix audio issues, such as volume control, speaker output, and microphone functionality. Troubleshoot video issues, including display problems and resolution settings. * Microsoft Teams Rooms - Diagnose and resolve connectivity issues for MTRs and ensure that the system is properly connected to the internal network. Ability to troubleshoot issues related to the MTRs user interface, including touch panel responsiveness and meeting controls. Ensure the interface is properly displaying meeting information and controls * Additional technologies to support - Condeco, Barco Click Share, Pano, Polycom, Cisco, AV equipment (speakers, cameras, and monitors/kiosks) Estimated Min Rate: $30.00 Estimated Max Rate: $37.00 What's In It for You? We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh's network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh's extensive talent community that will provide you with access to Yoh's vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include: * Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week) * Health Savings Account (HSA) (for employees working 20+ hours per week) * Life & Disability Insurance (for employees working 20+ hours per week) * MetLife Voluntary Benefits * Employee Assistance Program (EAP) * 401K Retirement Savings Plan * Direct Deposit & weekly epayroll * Referral Bonus Programs * Certification and training opportunities Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply. Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Visit ************************************************ to contact us if you are an individual with a disability and require accommodation in the application process. For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh's hiring clients' preferences. To learn more about Yoh's privacy practices, please see our Candidate Privacy Notice: **********************************
    $30 hourly 4d ago
  • Help Desk Technician - Maui, HI

    Evocative

    Information technology/support technician job in Maili, HI

    VPLS seeks an individual to provide Help Desk support services for an enterprise client in Maui, Hawaii. This Help Desk Technician position will be stationed five days a week at the main office in Maui, with occasional travel to other offices located on the island. This full-time, long-term position is also eligible for occasional overtime. The Help Desk Technician has a responsibility to provide "outstanding customer service, respond promptly to clients, identify issues, analyze them, and apply the appropriate fixes & solutions. The Help Desk Technician will also document the results appropriately in the ticketing system and provide proper notification of service ticket statuses to both the internal team and external customers as appropriate. RESPONSIBILITIES: * Will be responsible for acquiring PCs and conference room equipment from the Company's warehouses, securely staging and building them (with standard image), maintaining the inventory, and then distributing the PCs and conference room equipment to designated distribution/storage locations in quantities needed for deployment and repairs. * Handle complex and/or demanding tasks as well as they can, knowing proper escalation procedures * Communicates with customers on ticket status and appropriate maintenance. Proactively follows up on customer service issues or requests as needed to ensure that service level expectations are met * Installs, repairs, and provides assistance with computer systems by replacing network devices and computer components, diagnosing hardware and software problems, installing and upgrading hardware and software, and providing support and training to end users * Provide remote technical support via phone/ remote app/ email, and other means of communication * Work in collaboration with the project and engineering teams on the deployment and upgrade of systems at customer sites and locations * Possible on-call duties to support 24-hour operations, which happen on extremely rare occasions. REQUIREMENTS: Knowledge & Skills * Technicians should have a thorough knowledge of operating systems (up to Windows 10/11 and iOS), hardware, printers, common software packages (Microsoft Suite, Adobe, etc.), and familiarity with Audio Video electronics -widescreen TVs, projectors, video conferencing devices, etc. Working knowledge of A+ or equivalent is strongly desired. * Technicians must be able to effectively communicate with all levels of the organization, both verbally and in writing. * Basic knowledge of safety issues associated with electrical equipment is required. * Technicians must also be able to work under tables, on ladders, move up and down stairs, and lift up to 60 pounds. Please note: Candidates must be able to commute to the Maui office daily. This onsite requirement is non-negotiable and essential to the core functions of this position. Evocative/VPLS is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $32k-46k yearly est. 2d ago
  • IT Cybersecurity Administrator

    Waianae Coast Comprehensive Health Center 4.3company rating

    Information technology/support technician job in Waianae, HI

    This position will lead tactical security operations while actively shaping the organization's security strategy and policies. This role blends hands-on technical leadership with strategic influence, ideal for a skilled practitioner ready to bridge execution and governance. Reporting to the Chief Information Officer, the IT Cybersecurity Manager will drive day-to-day security initiatives, ensure regulatory compliance, and contribute directly to long-term security planning and policy development. EDUCATION/EXPERIENCE: 1. Bachelor's degree in Information Technology, Cybersecurity, Computer Science, or related field required 2. CompTIA Security+ Certification required 3. Advanced or in-progress credentials such as CEH, GSEC, CISSP, or CISM are preferred 4. A minimum of five (5) years of hands-on technical experience in information security or related field required 5. Understanding of Information Security governance frameworks required 6. Experience in Healthcare or related field preferred 7. A valid Driver's License and daily access to an automobile required An Equal Employment Opportunity / Affirmative Action Employer
    $66k-75k yearly est. Auto-Apply 29d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Information technology/support technician job in Waimea, HI

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $31k-39k yearly est. 10d ago
  • Tier 3 Technical Support Specialist

    ASM Research, An Accenture Federal Services Company

    Information technology/support technician job in Urban Honolulu, HI

    Responsible for unique or complex information systems and/or information technology tasks within more than one discipline, such as application support, database administration, software quality assurance/quality control, software engineering, network telecommunications, and infrastructure operations of administration, analysis, engineering and design. + _responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform_ . + _Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 3_ . + _Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow_ . + _Develop Knowledge Based Articles (KBA) and educate Tier 1 & 2 as needed_ . + _Be available for on-call 24x7x365 ongoing application support_ . + _Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period_ . + _help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well_ . + _System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3 Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs ServiceNow metrics reporting on ticket acknowledgements, resolution times and aging_ . **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience; Master's Degree preferred. + CompTIA A+ or ITIL certification preferred + 7-10 years of experience in information technology, systems administration or other IT related field. Specifically _a minimum of Five (5) years of experience in application / infrastructure design, development, testing, or operations_ **Other Job Specific Skills** + _Technical problem solving and implementer skills in application coding, infrastructure, or automation_ . + _Effective communications (written and spoken)_ . + _Coordinates and tracks well across AFS and client technical and functional teams ServiceNow ITSM (desired not required)_ . + _ITIL (desired not required)_ . + _Data Analysis / Excel T-SQL MSFT SQL Server Azure SQL Databases Database Architecture Extract, Transform and Load (ETL) data_ . **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $105k - $140k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $32k-46k yearly est. 25d ago
  • IT Helpdesk II

    Lucayan Technology Solutions LLC

    Information technology/support technician job in Urban Honolulu, HI

    Job Description Reports To: IT Security Manager Company: Lucayan Technology Solutions LLC Employment Type: Full-Time, On-Site Clearance: Secret Clearance About Us Lucayan Technology Solutions LLC is a leading government contracting firm, supporting national defense initiatives with top-tier technology services. We are committed to delivering secure, innovative IT solutions to federal clients. We are currently seeking a qualified and experienced IT professional to join our team as an IT Helpdesk II technician. This role is essential in resolving advanced technical issues, supporting IT infrastructure, and ensuring compliance with federal cybersecurity regulations. Job Summary The IT Helpdesk II technician will provide advanced (Tier 2) technical support within a fast-paced, security-conscious environment. This position serves as an escalation point for complex issues from Level 1 Help Desk staff and is responsible for in-depth troubleshooting, network and server support, and enterprise application assistance. The IT Help Desk II also mentors Level I staff, assists with system upgrades, and works closely with the IT Security Manager to ensure system performance, security, and operational efficiency in accordance with cybersecurity protocols and compliance standards. Key Responsibilities Handle escalated IT support requests involving complex hardware, software, and network issues via ticketing system, phone, email, or in-person. Perform in-depth troubleshooting and diagnostics to identify and resolve advanced technical issues. Coordinate with third-party vendors and service providers for specialized support and warranty services. Provide support for server and network infrastructure, including connectivity issues, server failures, and network performance concerns. Assist with configuration and management of network devices such as routers, switches, and firewalls. Monitor network performance and security, addressing issues proactively. Manage user accounts and permissions in Active Directory and other enterprise systems, including account creation, modification, and deactivation. Resolve complex login and access control issues, including advanced password resets and multi-factor authentication. Provide advanced support for enterprise software applications, including installation, configuration, troubleshooting, and performance optimization. Assist with software updates, patches, and upgrades to ensure security and compatibility. Provide technical support during organizational events, ensuring stable IT operations and connectivity. Assist with setup, configuration, and troubleshooting of specialized event-related IT equipment. Create and maintain detailed documentation for complex issues, solutions, procedures, and system configurations. Develop and update knowledge base articles to assist Level 1 Help Desk staff and end users. Mentor and train Level 1 Help Desk staff, sharing knowledge and providing technical guidance. Participate in incident and problem management processes, ensuring rapid resolution of critical issues and root cause analysis for recurring problems. Monitor Help Desk performance metrics, such as ticket resolution times, system uptime, and user satisfaction. Generate detailed reports and recommend process improvements and technology enhancements based on performance data. Collaborate with other IT teams to address cross-functional issues and improve service delivery. Qualifications Required: Education: Associate degree in Information Technology, Computer Science, or related field; or equivalent experience. Experience: 2+ years in IT support, with at least 1 year handling Tier 2 responsibilities in a government, military, or enterprise environment. Clearance: U.S. citizenship required; must hold or be able to obtain and maintain a DoD Secret Clearance. Active Security Clearance or higher Certifications (DoD 8570 IAT Level II requirement): One of the following required within 6 months of hire: CompTIA Security+ CE CompTIA CySA+ Cisco CCNA Security Equivalent IAT Level II certification Training Requirements (must be completed within 30 days of hire, then annually): DoD Cyber Awareness / IA Training DoD AT Level I (Anti-Terrorism Awareness) OPSEC Awareness Training (Level I) iWATCH Training Preferred: Active DoD security clearance (Secret or higher). Experience with NIST SP 800-171, DFARS, or CMMC frameworks. Familiarity with enterprise-level software applications and IT ticketing systems. Prior experience supporting government or defense contracting environments. Work Conditions Onsite work required at our Honolulu, Hawaii location. Standard duty hours: Monday - Friday, 0800-1600 HST, excluding federal holidays. Occasional after-hours or on-call support may be required for outages, upgrades, or security incidents. Physical ability to lift up to 25 lbs and assist with IT equipment setup and movement. Apply today to join a high-performing, mission-driven team supporting national security through advanced IT and cybersecurity solutions! Powered by JazzHR WvmFP7Ogol
    $32k-46k yearly est. 30d ago
  • IT Support and Systems Specialist #ESF3008

    Experthiring 3.8company rating

    Information technology/support technician job in Wailuku, HI

    What's in it for you?! Mission\-driven work serving the underserved on Maui! Strong team culture built on compassion, equity, and inclusion! Competitive pay + employer\-covered medical, dental & vision! 401(k) with employer match, life insurance, and generous PTO! Access to student loan repayment and continuing education support! Stability from being a longstanding Federally Qualified Health Center (FQHC)! Make a daily impact in a collaborative, patient\-centered environment! If that's you, let's talk! Job Type : Full Time Location : Wailuku, Hawaii Pay : Competitive Pay and Benefits! Job Description Summary Join a mission\-driven healthcare team where technology supports community wellness! The IT Specialist plays a key role in maintaining secure, reliable systems that power clinical and operational excellence. This position offers hands\-on involvement with hardware, software, and network infrastructure in a collaborative, service\-oriented environment. Ideal for a detail\-oriented problem solver who thrives on keeping systems running seamlessly and securely. What You'll Do Deploy, configure, and maintain IT systems including phones, biometrics, door access, and print servers Serve as secondary contact for escalated network or application issues Install, test, troubleshoot, and maintain hardware, software, and infrastructure components Provide timely helpdesk support and resolve user technical issues Collaborate with vendors to coordinate repairs, upgrades, and technical solutions Maintain accurate documentation for assets, configurations, and procedures Ensure compliance with HIPAA, cybersecurity, and internal security standards Participate in ongoing training and technology improvement initiatives What You'll Need Bachelor's degree in Information Technology or related field Minimum 3 years of professional IT experience Familiarity with healthcare or community health center systems preferred Proficiency with networking infrastructure, VMware 7.0, and print servers Knowledge of VOIP PBX systems, CAT5 wiring, and SonicWall Firewalls Experience with Unifi Cloud Key, Unifi Network, Access, and Protect Strong understanding of Office 365 and Exchange 365 Excellent written and verbal communication skills Ability to manage multiple priorities and maintain service excellence High integrity with adherence to all authorization and security protocols Our client asked me to submit 3 great people within the next few days. We work directly with the hiring manager and can arrange interviews within a few days Elina Sindhu #INDEH123 "}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Apply Now","zsoid":"675521051","FontFamily":"Verdana, Geneva, sans\-serif","job OtherDetails":[{"field Label":"Job Opening ID","uitype":111,"value":"ZR_2649_JOB"},{"field Label":"Industry","uitype":2,"value":"IT Services"},{"field Label":"Salary","uitype":1,"value":"$50,000 \- $60,000 Annually"},{"field Label":"RecruiterEmail","uitype":25,"value":"**********************"},{"field Label":"City","uitype":1,"value":"Wailuku"},{"field Label":"State\/Province","uitype":1,"value":"Hawaii"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"96793"}],"header Name":"IT Support and Systems Specialist #ESF3008","widget Id":"**********00072311","is JobBoard":"false","user Id":"**********00217003","attach Arr":[],"custom Template":"3","is CandidateLoginEnabled":false,"job Id":"**********04208002","FontSize":"12","google IndexUrl":"https:\/\/experthiring.zohorecruit.com\/recruit\/ViewJob.na?digest=sMbtVfIJ.gpvkvria7MtyAqbbMxl8nf6GC8d2CbgWWo\-&embedsource=Google","location":"Wailuku","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do"}
    $25k-42k yearly est. Easy Apply 60d+ ago
  • IT Specialist / Crime Prevention Specialist Intern

    Brigham Young University-Hawaii 4.1company rating

    Information technology/support technician job in Laie, HI

    Job Description Intern duties and responsibilities will vary by specific assignment. Internships are only available to recent graduates, with a maximum one year duration. The purpose of all internships should be to provide the incumbent with a "well rounded" work experience in the assigned area. See the job details section for specific areas of work. Help Maintain 500+ security cameras on campus. Clean and adjust cameras if necessary. Help Maintain new apps and software security uses daily Maintain the computers at BYUH/PCC Security Office Conduct investigations when necessary Create pamphlets, flyers and other brochures to help bring awareness of different crimes on campus and how to prevent them from happening Assist Supervisors with Security Open House during Winter and Fall Semester Other duties as assigned Work Environment Air conditioned office environment with minimal physical effort. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education Bachelors degree required Hourly Rate: $16.00 ᅟ
    $16 hourly Auto-Apply 10d ago
  • Information Technology Specialist (0080340)

    University of Hawaii System 4.6company rating

    Information technology/support technician job in Urban Honolulu, HI

    University of Hawai'i, Kapi'olani Community College, Center for Excellence in Learning, Teaching, and Technology (CELTT), is seeking applications for the Information Technology Specialist position. Please see the information about the position, the duties and responsibilities, the minimum and desirable qualifications, and the job application attachments below: Position Title:Information Technology Specialist Position Number:0080340 Location:Kapi'olani Community College Department:Center for Excellence in Learning, Teaching, and Technology (CELTT) Date Posted:December 15, 2025 Closing Date:January 4, 2026, 11:59 PM HST Bargaining Unit Code:08 Department ID:22833103 Pay Band:B Reports to:Information Technology Specialist Salary:See Salary Schedules and Placement Information Full Time/Part Time:Full Time Temporary/Permanent:Permanent Funds:General Other Conditions:Position to begin approximately March 2026, pending position clearance, availability of funds, satisfactory performance, and program needs. Introduction: The Center for Excellence in Learning, Teaching, and Technology (CELTT) is responsible for planning, developing, and delivering high-quality computing and media resources and services for student learning, administrative operations, faculty and staff development, and delivery of instruction and services. The primary purpose of this position is to support video production services and computer tech support. Duties and Responsibilities: (NOTE: denotes Essential Functions) * Oversees management and directs the operation of the Center's digital media assets for the campus, including but not limited to: closed captioning system, video production, informational production and delivery, and consultation. * Under general supervision, initiates changes to department policies and standard operating procedures to achieve the most efficient and economical service as related to primary areas of responsibility. * Reviews, analyzes, and modifies policies and procedures in the areas of closed captioning and technical support to ensure optimum efficiency and service to clients. * Coordinates scheduling of productions and production staff. Supervises others involved in productions such as Media Specialists, Educational Specialists, student assistants, and interns. Serves as Production Manager and Digital Systems Specialist under the direction of the CELTT Coordinator. * Evaluates A/V needs and requirements, installs and supports end users in use. * Produces videos for cable that are informational and for class content. This includes highlighting campus programs and events that can be viewed online and on cable. * Setups, maintains, and administers department video conferencing systems and systems that are part of the UH System conferencing network, e.g., HITS, Zoom, polystudio, etc. * Knowledge of Mac and PC computer systems, setup, configuration, troubleshooting, and maintenance of Mac and PC computer systems. * Performs equipment troubleshooting, maintenance, replacement, repair, and upgrades on professional broadcast and production equipment. * Monitors and participates in responding to any, including complex and in-depth digital media-related queries and concerns that come via email, phone, or in-person from faculty, staff, other institutions, and community members. * Evaluates new technologies for application in digital-media production * Researches and consults with faculty on new technologies, and makes recommendations. * Makes thoughtful and informed recommendations to the College regarding the procurement of equipment. * Troubleshoots software problems as needed. * Advises individuals and groups having diverse viewpoints and opinions on digital media content and management, and recommend the most appropriate, effective, and efficient solution. Advise and train staff and end users of those systems and resources for which this position is responsible. * Trains faculty and staff on software and best practices for education. * Working knowledge of maintaining data documentation, such as SAN systems for asset management, NAS for file sharing servers, and data archiving and web servers. * Assists faculty and staff in troubleshooting software problems as needed. * Works with and provide technical advice to faculty and staff using digital media. * Creates digital assets and ensure that they are properly prepared for use; establish methods for: design, development, deployment, compression, transfer, and archiving per UH standards * Responsible for assisting management, application, and advancement of the college website, intranet, and other institutional websites. * Assists clients in interpreting and adhering to federal, UH, and KCC policies and guidelines. * Maintains currency of knowledge in the computing field by pursuing a course of professional development as agreed upon with the immediate supervisor and department head. * Performs equipment troubleshooting, maintenance, replacement, repair, and upgrades for computer systems, digital broadcast, and production equipment. * Works outside normally scheduled work hours, including day, night, weekend, and/or holiday hours as needed and directed by the CELTT coordinator. * Other duties as assigned Minimum Qualifications * Possession of a pertinent baccalaureate educational degree in communications, information technology, educational technology, or related field and 3 years of progressively responsible professional information technology experience with responsibilities for mixed multimedia production including video, audio, and animation and the specification for asset management and online interactivity, of which 2 years of the experience must have been comparable in scope and complexity to the next lower payband in the University of Hawai'i broadband system; or any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated. * Considerable working knowledge of distance learning, multimedia development, user interface design, and video production as demonstrated by the broad knowledge and understanding of the full range of pertinent standard and evolving information technology concepts, principles and methodology. * Considerable working knowledge and understanding of the broad technology, systems, hardware and software associated with Windows and Mac computers, Internet protocols, including support, and administration of related servers. * Demonstrated ability to recognize a wide range of intricate problems, use reasoning and logic to determine accurate causes, and apply principles and practices to determine, evaluate, integrate, and implement practical and thorough solutions in an effective and timely manner. * Demonstrated ability to interpret and present information and ideas clearly and accurately in writing, verbally and by preparation of reports and other materials. * Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team leaders and members, and individuals. * Demonstrated ability to lead subordinates, manage work priorities and projects, and manage employee relations. Desirable Qualifications * Extensive working knowledge of setting up, configuring, and maintaining streaming technology servers. * Extensive working knowledge in the use of OSX Server for media distribution. * Extensive working knowledge of server security protocols. * Extensive working knowledge of streaming technology. * Extensive working knowledge of user-interface design. * Extensive knowledge of instructional design principles. * Considerable working knowledge and understanding of mobile devices and operating systems such as iOS and Android. * Extensive knowledge & demonstrated proficiency in the use of compression tools to optimize files for multiple platforms (Online, offline, print and mobile). * Extensive knowledge of embedding media assets into an online learning environment. * Extensive knowledge of software used for closed captioning (MacCaption). * Experience and demonstrated proficiency in setup and maintenance of RSS feeds such as podcasts, blogs, vlogs, and iTunesU. * At least one (1) year of professional experience in troubleshooting and maintaining hardware associated with creation of online assets, including cameras, mixers, and lighting systems. * Considerable experience in production studio management including setup of lighting, set design, maintenance of equipment, and scheduling. * At least one (1) year of professional experience with media production in higher education * At least one (1) year of professional experience in the use of hardware and software associated with audio/video pre-production, production, and post-production. * Ability to use social media tools and mobile applications. * At least one (1) year of professional experience working with people of diverse socioeconomic and multicultural backgrounds. * Demonstrated ability to lead subordinates, manage work priorities and projects, and manage employee relations. * Ability to work a variable work schedule, and work outside normally scheduled work hours, including day, night, weeken,d and/or holiday hours, as directed. * Demonstrated ability to speak, read, comprehend, interpret, and write fluently in English; and interpret and present information and ideas clearly and accurately in writing, verbally, and by preparation of reports and other materials. INCOMPLETE APPLICATIONS WILLNOTBE CONSIDERED (Read the "To Apply" section carefully) To Apply: Click on the "Apply" button on the top right corner of the screen to complete an application and attach the required documents. In addition to the Application, applicants must attach the following: * Cover letter; * Resume; * The names and contact information (telephone number and email addresses) of at least three professional references; and * Official graduate and undergraduate transcript(s) showing degree and coursework to date appropriate to the position (copies of official transcripts are acceptable; however, original official transcripts will be required at the time of hire.) Transcripts issued outside the United States of America require a course-by-course analysis with an equivalency statement from an agency having membership with the National Association of Credential Evaluation Services, Inc., verifying the degree equivalency to that of an accredited institution within the USA. The expense of the evaluation shall be borne by the applicant. * Academic record/grade summaries will NOT be accepted * Diplomas and copies will NOT be accepted Incomplete applications will NOTbe considered. NOTE: * The application will be incomplete if materials are unreadable, illegible, password protected, missing, or corrupted; therefore, late or incomplete applications will not be considered. All requested documents/information become the property of Kapi'olani Community College and will not be returned. * Please do not include any self-identifying photos and redact any references to confidential information on submitted documents (social security number, date of birth, etc.). * Applications lacking copies of transcripts will be reviewed based on work experience equivalency to meet minimum qualifications (MQs). All minimum qualifications must be met by the closing date. * If you have not applied for a position before using NEOGOV, you will need to create an account. Inquiries: Kapi'olani Community College HR Department, ****************** EEO, Clery Act, ADA The University of Hawai'i is an Equal Opportunity Institution and is committed to a policy of nondiscrimination in employment, including on the basis of veteran and disability status. For more information, visit: ******************************************** Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks. In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawai'i may be viewed at: ***************************************************** or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office. In accordance with Article 10 of the unit 08 collective bargaining agreement, bargaining unit members receive priority consideration for APT job vacancies. As a result, external or non BU 08 applicants may not be considered for some APT vacancies. BU 08 members with re-employment rights or priority status are responsible for informing the hiring unit of their status. Accommodation Request: The University of Hawai'i complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information, please refer to the following link: ********************************************************* 01 In addition to the Application, applicants must attach the following: Note: By checking off the following options, I acknowledge that I have read and understand the requirement to include attachments with this application and I am aware that incomplete applications will not be considered. * Cover Letter * Resume * The names and contact information (telephone number and email addresses) of at least three professional references; * Official graduate and undergraduate transcript(s) showing degree and coursework to date appropriate to the position (copies of official transcripts are acceptable; however, original official transcripts will be required at the time of hire.) Transcripts issued outside the United States of America require a course-by-course analysis with an equivalency statement from an agency having membership with the National Association of Credential Evaluation Services, Inc., verifying the degree equivalency to that of an accredited institution within the USA. The expense of the evaluation shall be borne by the applicant. Academic record/grade summaries will NOT be accepted. Diplomas and copies will NOT be accepted. Required Question
    $46k-54k yearly est. 16d ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Information technology/support technician job in Lihue, HI

    This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $31k-39k yearly est. 15h ago
  • On-Call IT Technician - PC, Mac & Desktop Urban Honolulu, HI - Hiring NOW

    Geeks On Site 3.1company rating

    Information technology/support technician job in Pearl City, HI

    Job Description ???? Job Type: 1099 Independent Contractor (On-Call) ???? Pay: $35 per hour (on-site) ???? Schedule: Flexible / On-Demand - You accept jobs based on your availability ⚠️ Important Note - Read Before Applying This is not a full-time job and does not guarantee hours. You will join our on-call technician network as a 1099 independent contractor. We assign jobs to you based on your stated availability and proximity to the job site, using our internal dispatch platform and CRM. You control your schedule and decide which assignments to take. This is a great opportunity for techs looking to earn supplemental income or work flexibly on their own terms. About the Role Geeks on Site is seeking skilled and dependable on-call IT Field Technicians to provide onsite troubleshooting, repair, and setup for residential and small business clients. You'll handle a range of technical issues across Windows PCs, Macs, printers, and scanners, including both hardware and software diagnostics. Key Responsibilities Diagnose and resolve hardware and software issues on Windows and Mac devices Troubleshoot OS problems: boot errors, blue/black screens, login failures Perform clean-ups and system tune-ups for slow/unresponsive machines Assist with wired and wireless internet connectivity issues Replace hardware components: hard drives, fans, RAM, etc. Reinstall or repair Windows/mac OS using bootable USB or recovery tools Setup and troubleshoot commercial printers and scanners Add remote support tools or desktop shortcuts as needed Educate clients with basic how-to or post-service guidance Document service details and escalate complex problems if necessary Requirements 2+ years of IT support experience, ideally in the field Comfortable with Windows 10/11, mac OS, and BIOS-level troubleshooting Skilled in hardware replacement and component-level repair Knowledge of networking basics (LAN/WiFi setup and troubleshooting) Familiarity with commercial printers/scanners is a plus Must own necessary tools (bootable USBs, screwdrivers, diagnostic gear, etc.) Reliable vehicle and valid driver's license Strong communication skills and a professional attitude Ability to work independently and manage your own time Benefits What You Get Competitive on-site pay: $35/hour Fully flexible schedule - you only accept jobs when you're available Be part of a nationally recognized tech service brand Dispatching, client communication, and billing are handled for you What to Expect After You Apply Intro call with one of our recruiters Electronic onboarding (contractor paperwork, policies, etc.) Submit a mandatory background check Provide your preferred availability through our technician portal Get access to our CRM and start receiving on-call job opportunities in your area Great For Techs Who... ✅ Want part-time, flexible work without fixed hours ✅ Enjoy working independently and solving a wide range of tech issues ✅ Are looking to supplement their income with on-demand tech work
    $35 hourly 31d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Information technology/support technician job in Urban Honolulu, HI

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $31k-39k yearly est. 10d ago
  • Tier 2 Technical Support Operations Analyst

    ASM Research, An Accenture Federal Services Company

    Information technology/support technician job in Urban Honolulu, HI

    The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $32k-46k yearly est. 25d ago
  • IT Specialist Position (0078476)

    University of Hawaii System 4.6company rating

    Information technology/support technician job in Urban Honolulu, HI

    Title: IT Specialist 0078476 Hiring Unit: OFC OF VP FOR STUDENT SUCCESS, STUDENT CO-CURRICULAR SUCCESS, MANOA CAREER CENTER Closing Date: Continuous; Review of applications will begin on February 19, 2025 and will continue until the position is filled. Band: B Salary : salaryschedulesandplacementinformation FullTime/PartTime:Full-time Month: 11-month Temporary/Permanent: Permanent Duties and Responsibilities SYSTEM ANALYSIS AND REQUIREMENTS DEFINITION * *Analyze and define system requirements; provide logical process designs and data structures for new systems; and define interface specifications in accordance with overall system design. * *Work with source system subject matter experts to understand the source data structures and data item definitions. Analyze source metadata, profile source data, and develop data mapping and transformation rules. * *Communicate and work with managerial, administrative, and technical staff to determine information needs, data flows, and system definitions and document these requirements. * *Exercise discretion and creativity within theoretical limits in the adaptation and application of evolving technologies and broad practical and emerging technical concepts, products, tools and services to a variety of diverse and multiple platforms. * *Make decisions regarding the application and modification of existing and emerging technologies, systems hardware and software that significantly impact various UH unit operations, multiple platforms, and numerous users. * *Work directly with customers and assess requirements based on strategic initiatives and customer needs; assess feasibility, cost and risk factors. * *Develop system specifications including timelines and functional specifications; translate system specifications into programming requirements including program modules and data element dictionaries. * *Determine software, equipment, and other tools necessary to implement the system. * *Determine feature lists of programs; evaluate progress during project stages; and modify work schedule and tools utilized to meet project requirements. * *Keep abreast of advances in information technology and assess the feasibility of incorporating into project plans and specifications. * *Advise individuals and groups having diverse viewpoints and opinions on the most appropriate, effective, and efficient solutions. * *Advise managers and customers of project requirements including hardware, operating systems and other software, technical support, cost, and timeframe. Propose options based on customer needs and recommend most feasible plan of action. CONCEPTUAL AND DETAILED DESIGN 13. *Develop and document functional description from the user's perspective which describes the system to be developed and the business solution to the problems identified. 14. *Develop and document technical descriptions of the system to be designed in order to satisfy the documented requirements within the identified constraints. 15. *Convert the conceptual design or business solution into technical programming specifications. The level of detail to which the system specifications are prepared is a function of the size and complexity of the new systems. 16. *Develop and document planning documentation for the development and implementation phases of the project. The four plans that are generally prepared include: implementation plan, system test plan, conversion plan, and training plan. SOFTWARE DEVELOPMENT AND MAINTENANCE 17. *Develops software programs involving complex data exchange among multiple programs and/or requiring sophisticated program logic; develops reusable software modules and reviews and updates program documentation to ensure adequacy. 18. *Program, evaluate, and test web-based applications using Java, HTML, JSP (JavaServer Pages), and JSTL (JavaServer Pages Standard Tag Library), and/or any other programming or scripting languages to meet project requirements. 19. *Develop software test procedures; design system test; coordinate system and parallel testing; evaluate test results and determine whether program(s) can be considered operational; performs software quality assurance testing. 20. *Evaluate, modify, and maintain existing applications. 21. *Ensure programming projects are planned, programmed, tested, and implemented by project deadlines. 22. *Work directly with customers to ensure that the necessary testing, "bug fixes", and programming modifications are completed by project deadlines. 23. *Resolve any operational problems related to the maintenance of information systems. 24. *Assess and evaluate the capabilities and limitations of new and upcoming programming or scripting languages. IMPLEMENTATION,POST-IMPLEMENTATION, AND TECHNICAL SUPPORT 25. *Provide project implementation and post-implementation support for sece web-based applications. 26. *Provide technical support in a timely manner, identify the cause(s), research, assess, solve and take action to prevent programming and/or system problems from recurring using available resources such as, but not limited to the following: hardware/software manuals, third party books, technical email lists, Internet newsgroups, technical support lines, online help systems, and other available resources. 27. *Serve as technical resource to non-technical administrators, staff, and to other IT professionals. 28. *Monitor and tune software performance; perform software trouble-shooting. 29. *Define and develop efficient queries and provide reports for ad-hoc requests. 30. Work a variable work schedule; and work outside normally scheduled work hours including day, night, weekend and/or holiday hours, as directed. 31. Other duties as assigned. * Denotes essential functions. Minimum Qualifications * Possession of a pertinent baccalaureate educational degree in Management Information Systems, Computer Science, Electrical Engineering, Information & Computer Sciences (ICS) or related field and 3 years of progressively responsible professional information technology experience with responsibilities for applications development, of which 2 years of the experience must have been comparable in scope and complexity to the next lower payband in the University of Hawai'i broadband system; or any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated. * Considerable working knowledge of applications development as demonstrated by the broad knowledge and understanding of the full range of pertinent standard and evolving information technology concepts, principles and methodologies. * Considerable working knowledge and understanding of the broad technology, systems, hardware and software associated with applications development. * Demonstrated ability to recognize a wide range of intricate problems, use reasoning and logic to determine accurate causes, and apply principles and practices to determine, evaluation, integrate, and implement practical and thorough solutions in an effective and timely manner. * Demonstrated ability to interpret and present information and ideas clearly and accurately in writing, verbally and by preparation of reports and other materials. * Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team leaders and members, and individuals. * If applicable, for supervisory work, demonstrated ability to lead subordinates, manage work priorities and projects, and manage employee relations. * Considerable working knowledge of Java. * Considerable working knowledge of JSP and JSTL. * Considerable working knowledge of HTML and CSS. * Considerable working knowledge of one or more Database Management Systems (DBMS) such as Oracle or MySQL. * Considerable working knowledge of coding practices necessary for developing enterprise-wide, web-based applications; prototyping and iterative development techniques; and systems development methodology and techniques. * Demonstrated ability to develop and revise system plans, design documents, implementation plans, training material, and to conduct user group sessions and related interviews. * Demonstrated ability to develop clean, structured programs and conduct thorough testing; define, design, and develop efficient customized reports and ad hoc queries; and recognize problems, identify possible causes, and resolve routine problems. * Demonstrated ability to speak, read, comprehend, interpret, and write fluently in English. * Demonstrated ability to establish and maintain effective working relationships in a positive, service-oriented manner with others. * Demonstrated ability to work cooperatively with supervisor, project staff, and customers in a team environment to accomplish tasks and to meet deadlines. * Demonstrated ability to understand and follow oral and written instructions and documentation, write reports and procedures, and communicate effectively in a variety of situations. * Demonstrated ability to learn and apply new technologies independently and in a timely manner using books, manuals, and other resources. * Ability to work a variable work schedule; and work outside normally scheduled work hours including day, night, weekend and/or holiday hours, as directed. Desirable Qualifications * Considerable working knowledge of JavaScript and related technologies such as JQuery, React, AngularJS and Node.js. * Considerable working knowledge of java build tools such as Apache Maven or Apache Ant. * Considerable working knowledge of XML. * Considerable working knowledge of SQL (Structured Query Language). * Considerable working knowledge of Spring Framework. * Considerable working knowledge of issue tracking tools such as JIRA. * Considerable working knowledge of report generation tools such as Jaspersoft Studio. * Considerable working knowledge of documentation wiki and markup tools such as Confluence. * Considerable working knowledge of a source control system such as Subversion or GIT. * Considerable working knowledge of JUnit or DbUnit. * Considerable working knowledge of an IDE such as Eclipse or IntelliJ. * Working knowledge of Struts MVC, Spring MVC and/or Spring WebFlow. * Working knowledge of Groovy and Grails. * Working knowledge of Apache Web Server and the Tomcat servlet container. * Working knowledge of web service protocols such as SOAP (Simple Object Access Protocol) or REST (Representational State Transfer). * Working knowledge of Spring Boot. * Working knowledge of load testing tools such as JMeter. * Working knowledge of an object-relational mapping (ORM) framework such as Hibernate or JPA. * Working knowledge of usability concepts and disability requirements for web-based applications. * Working knowledge of Docker. * Working knowledge of deploying applications to Amazon Web Services or other cloud providers. * Working knowledge of RabbitMQ. * Working knowledge of workload automation tools such as Automic Automation. * Ability to design and develop dynamic prototypes and websites, development of online forms, and web user interfaces. * Ability to train users. To Apply: Click on the "APPLY" button on the top right corner of the screen to complete an application and attach required documents. Applicant must submit the following: * Cover letter indicating how you satisfy the minimum and desirable qualifications; * Current resume / curriculum vitae; * Names and contact information (including telephone number and email addresses) of at least three (3) professional references; * Copies of official undergraduate and graduate (as applicable) transcripts indicating degree conferred date with confidential information (i.e. social security number, date of birth) redacted. However, original official transcripts are required upon hire. Transcripts issued outside the United States of America require a course-by-course analysis with an equivalency statement from an agency having membership with the National Association of Credential Evaluation Services, Inc., verifying the degree equivalency to that of an accredited institution within the USA. Incomplete, late or unreadable applications will not be considered. Academic record/grade summaries will not be accepted. Diplomas and copies will not be accepted. Note: If you have not applied for a position before using NeoGov, you will need to create an account. Inquiries: Wendy Sora (Director); *******************; ************. EEO, Clery Act, ADA The University of Hawai'i is an Equal Opportunity Institution and is committed to a policy of nondiscrimination in employment, including on the basis of veteran and disability status. For more information visit: ******************************************** Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks. In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawai'i may be viewed at:***************************************************** or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office. In accordance with Article 10 of the unit 08 collective bargaining agreement, bargaining unit members receive priority consideration for APT job vacancies. As a result, external or non BU 08 applicants may not be considered for some APT vacancies. BU 08 members with re-employment rights or priority status are responsible for informing the hiring unit of their status. Accommodation Request: The University of Hawai'i complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information, please refer to the following link: *********************************************************
    $46k-54k yearly est. 60d+ ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Information technology/support technician job in Kahului, HI

    This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: Pay is based solely on the number of calls completed. Pay is $50 per call Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $31k-39k yearly est. 15h ago
  • Tier II Help Desk Technician - Journeyman

    ASM Research, An Accenture Federal Services Company

    Information technology/support technician job in Urban Honolulu, HI

    Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms. Provides hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting. ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and counseling to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-to-peer support; and support for everyday issues (e.g., locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and assistance to Military OneSource program users for the program's cloud computing environment, desktop applications, and cloud-based telephony client, resolving support requests while meeting customer satisfaction and continuous service delivery demands. **Job Responsibilities** + Assists users with logged IT-related incidents when called upon. + Responsible for taking ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible, usually by remote diagnosis on the phone or via Internet online support. + When necessary, elevates issue to the appropriate Tier III resources for cloud computing orcloud-based telephony support. + Maintains excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organization. + Plans and implements complex changes on production systems. + Analyzes and assesses the impact and risk of complex risk changes on production systems. + Resolves escalated Level 1/2 incidents affecting the operation/availability of production systems, through troubleshooting and implementing the most complex fixes. + Installs, configures, patches and maintains appropriate technologies (e.g. servers/databases/network/ storage/software solutions). + Performs major upgrades of systems and associated products/software solutions. **Minimum Qualifications** + US citizen and fluent English speaker + Current, active DoD Secret Security Clearance + Bachelor's degree and 5 years of experience providing computer/network user support in a help desk environment (additional 4 years of work experience may be considered in lieu of Bachelor's degree) + Excellent customer service and communications skills + Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project). **Other Job Specific Skills** + Strong knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. + Applies standard methodology, techniques, procedures and criteria. + Ability to analyze, troubleshoot and resolve complex system hardware, software or networking related problems. + Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. + Exceptional customer service skills. + Experience with cloud infrastructure, digital workspace, and storage technology. + ITIL Foundations + AWS Cloud Practitioner + CompTIA A+ CompTIA Cloud **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $28.51 - $41.35 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $32k-46k yearly est. 27d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Information technology/support technician job in Waimea, HI

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $43k-51k yearly est. 10d ago

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