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Inside sales associate vs business sales associate

The differences between inside sales associates and business sales associates can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both an inside sales associate and a business sales associate. Additionally, a business sales associate has an average salary of $59,485, which is higher than the $40,687 average annual salary of an inside sales associate.

The top three skills for an inside sales associate include inside sales, sales associates and strong customer service. The most important skills for a business sales associate are business sales, product knowledge, and customer satisfaction.

Inside sales associate vs business sales associate overview

Inside Sales AssociateBusiness Sales Associate
Yearly salary$40,687$59,485
Hourly rate$19.56$28.60
Growth rate4%4%
Number of jobs320,863359,630
Job satisfaction--
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 63%
Average age4747
Years of experience44

What does an inside sales associate do?

An inside sales associate is responsible for selling the company's goods and services through remote communication. Inside sales associates make calls to potential customers, demonstrate the products' features, take orders, process payments, and inform the customers of the delivery details. They strategize the most effective sales pitches to attract the customers on purchasing more services that would generate revenues and increase the company's profitability and brand image. An inside sales associate also supports the marketing team in developing marketing campaigns and promotional offers depending on customer demands and requests.

What does a business sales associate do?

A business sales associate's primary goal is to secure sales and reach sales targets. To make this possible, a business sales associate conducts market research and analyses to identify new business and client opportunities, generates leads, and develops sales strategies. They usually reach out to potential clients or representatives through calls or correspondence, arrange appointments, discuss product or service specifications, organize payment plans, and negotiate contracts, building positive business relationships along the way. Moreover, they produce progress reports and coordinate with managers regularly.

Inside sales associate vs business sales associate salary

Inside sales associates and business sales associates have different pay scales, as shown below.

Inside Sales AssociateBusiness Sales Associate
Average salary$40,687$59,485
Salary rangeBetween $30,000 And $54,000Between $42,000 And $84,000
Highest paying CitySeattle, WA-
Highest paying stateWashington-
Best paying companyMSCI-
Best paying industryHealth Care-

Differences between inside sales associate and business sales associate education

There are a few differences between an inside sales associate and a business sales associate in terms of educational background:

Inside Sales AssociateBusiness Sales Associate
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 63%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at AlfredSUNY College of Technology at Alfred

Inside sales associate vs business sales associate demographics

Here are the differences between inside sales associates' and business sales associates' demographics:

Inside Sales AssociateBusiness Sales Associate
Average age4747
Gender ratioMale, 57.3% Female, 42.7%Male, 60.0% Female, 40.0%
Race ratioBlack or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.0% Asian, 5.1% White, 73.1% American Indian and Alaska Native, 0.2%Black or African American, 3.9% Unknown, 3.7% Hispanic or Latino, 14.6% Asian, 5.2% White, 72.3% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between inside sales associate and business sales associate duties and responsibilities

Inside sales associate example responsibilities.

  • Manage individual sales activities by developing highly effective, communications focuse relationship with multiple sales channels.
  • Provide awareness to customers of the benefits of moving to a cloud platform for intra/customer facing web applications.
  • Develop a standardize, customize CRM system to track sales and marketing ROI that link into operational and financial ERP systems.
  • Calculate roofing amounts/square footage etc.
  • Maintain cleanliness and organization of stockroom shelves.
  • Conduct effective outbound telemarketing calls to potential and existing clients.
  • Show more

Business sales associate example responsibilities.

  • Manage individual sales activities by developing highly effective, communications focuse relationship with multiple sales channels.
  • Perform inside sales, including telemarketing, prospecting, account penetration and product application, consulting and delivery of customer service.
  • Top performer among peers in revenue and margin attainments, upselling extend warranties and converting credit card sales to leases.
  • Assist MRO organizations in composite shop design and organization.

Inside sales associate vs business sales associate skills

Common inside sales associate skills
  • Inside Sales, 13%
  • Sales Associates, 7%
  • Strong Customer Service, 6%
  • Sales Process, 5%
  • Customer Satisfaction, 5%
  • Sales Floor, 5%
Common business sales associate skills
  • Business Sales, 14%
  • Product Knowledge, 14%
  • Customer Satisfaction, 10%
  • CRM, 10%
  • Sales Process, 6%
  • Customer Support, 5%