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Inside sales person vs sales support associate

The differences between inside sales people and sales support associates can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both an inside sales person and a sales support associate. Additionally, an inside sales person has an average salary of $47,610, which is higher than the $34,454 average annual salary of a sales support associate.

The top three skills for an inside sales person include customer inquiries, strong customer service and product knowledge. The most important skills for a sales support associate are sales floor, back room, and math.

Inside sales person vs sales support associate overview

Inside Sales PersonSales Support Associate
Yearly salary$47,610$34,454
Hourly rate$22.89$16.56
Growth rate4%4%
Number of jobs189,494447,642
Job satisfaction--
Most common degreeBachelor's Degree, 53%Bachelor's Degree, 52%
Average age4747
Years of experience44

Inside sales person vs sales support associate salary

Inside sales people and sales support associates have different pay scales, as shown below.

Inside Sales PersonSales Support Associate
Average salary$47,610$34,454
Salary rangeBetween $23,000 And $95,000Between $25,000 And $46,000
Highest paying City-Boston, MA
Highest paying state-Massachusetts
Best paying company-Goldman Sachs
Best paying industry-Finance

Differences between inside sales person and sales support associate education

There are a few differences between an inside sales person and a sales support associate in terms of educational background:

Inside Sales PersonSales Support Associate
Most common degreeBachelor's Degree, 53%Bachelor's Degree, 52%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at AlfredSUNY College of Technology at Alfred

Inside sales person vs sales support associate demographics

Here are the differences between inside sales people' and sales support associates' demographics:

Inside Sales PersonSales Support Associate
Average age4747
Gender ratioMale, 82.6% Female, 17.4%Male, 43.5% Female, 56.5%
Race ratioBlack or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.1% Asian, 5.1% White, 73.1% American Indian and Alaska Native, 0.2%Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.3% Asian, 5.2% White, 72.8% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between inside sales person and sales support associate duties and responsibilities

Inside sales person example responsibilities.

  • Manage inbound domestic and international logistics and domestic shipping with respect to carrier selection, forwarding, brokering and expediting.
  • Process orders and handle customer service for wholesale commercial HVAC company.
  • Manage inbound domestic and international logistics and domestic shipping with respect to carrier selection, forwarding, brokering and expediting.
  • Communicate ongoing contact activity utilizing Salesforce.com.

Sales support associate example responsibilities.

  • Contribute to marketing business online and manage Facebook page.
  • Cross trained on POS function and inventory management
  • Assist patients with Critical/Triage calls; document necessary symptoms for medical assistants to determine what medical intervention is necessary.
  • Work with A/R on short payments and credit/debit discrepancies.
  • Identify and prioritize account opportunities and upselling value add services.
  • Process new service for external customers and initiate upselling opportunities for additional products and services.

Inside sales person vs sales support associate skills

Common inside sales person skills
  • Customer Inquiries, 21%
  • Strong Customer Service, 10%
  • Product Knowledge, 10%
  • Customer Accounts, 7%
  • Delivery Dates, 7%
  • Inventory Control, 6%
Common sales support associate skills
  • Sales Floor, 21%
  • Back Room, 13%
  • Math, 13%
  • Sales Support, 12%
  • Customer Service, 8%
  • Sales Service, 6%