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Inside sales person vs sales support technician

The differences between inside sales people and sales support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both an inside sales person and a sales support technician. Additionally, a sales support technician has an average salary of $59,559, which is higher than the $47,610 average annual salary of an inside sales person.

The top three skills for an inside sales person include customer inquiries, strong customer service and product knowledge. The most important skills for a sales support technician are customer service, product knowledge, and inbound calls.

Inside sales person vs sales support technician overview

Inside Sales PersonSales Support Technician
Yearly salary$47,610$59,559
Hourly rate$22.89$28.63
Growth rate4%4%
Number of jobs189,494177,065
Job satisfaction--
Most common degreeBachelor's Degree, 53%Bachelor's Degree, 51%
Average age4747
Years of experience44

Inside sales person vs sales support technician salary

Inside sales people and sales support technicians have different pay scales, as shown below.

Inside Sales PersonSales Support Technician
Average salary$47,610$59,559
Salary rangeBetween $23,000 And $95,000Between $33,000 And $106,000
Highest paying City-New York, NY
Highest paying state-Connecticut
Best paying company-Apple
Best paying industry--

Differences between inside sales person and sales support technician education

There are a few differences between an inside sales person and a sales support technician in terms of educational background:

Inside Sales PersonSales Support Technician
Most common degreeBachelor's Degree, 53%Bachelor's Degree, 51%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at AlfredUniversity of Pennsylvania

Inside sales person vs sales support technician demographics

Here are the differences between inside sales people' and sales support technicians' demographics:

Inside Sales PersonSales Support Technician
Average age4747
Gender ratioMale, 82.6% Female, 17.4%Male, 76.4% Female, 23.6%
Race ratioBlack or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.1% Asian, 5.1% White, 73.1% American Indian and Alaska Native, 0.2%Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.1% Asian, 5.1% White, 73.0% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between inside sales person and sales support technician duties and responsibilities

Inside sales person example responsibilities.

  • Manage inbound domestic and international logistics and domestic shipping with respect to carrier selection, forwarding, brokering and expediting.
  • Process orders and handle customer service for wholesale commercial HVAC company.
  • Manage inbound domestic and international logistics and domestic shipping with respect to carrier selection, forwarding, brokering and expediting.
  • Communicate ongoing contact activity utilizing Salesforce.com.

Sales support technician example responsibilities.

  • Manage the maintenance, repair, and operation of POS equipment.
  • Manage individual sales activities by developing highly effective, communications focuse relationship with multiple sales channels.
  • Preform transfer on phone numbers and set-up of VOIP phone services
  • Assist in creating Linux FTP servers and solving internal networking issues.
  • Assist with router setup and acquiring and IP address for Intranet and Internet.
  • Train client in POS operations and tasks; share knowledge of software capabilities.
  • Show more

Inside sales person vs sales support technician skills

Common inside sales person skills
  • Customer Inquiries, 21%
  • Strong Customer Service, 10%
  • Product Knowledge, 10%
  • Customer Accounts, 7%
  • Delivery Dates, 7%
  • Inventory Control, 6%
Common sales support technician skills
  • Customer Service, 20%
  • Product Knowledge, 18%
  • Inbound Calls, 4%
  • Customer Support, 4%
  • IP, 4%
  • Technical Sales Support, 3%