Inside sales supervisor vs director, inside sales

The differences between inside sales supervisors and directors, inside sales can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both an inside sales supervisor and a director, inside sales. Additionally, a director, inside sales has an average salary of $57,509, which is higher than the $48,954 average annual salary of an inside sales supervisor.

The top three skills for an inside sales supervisor include CRM, product knowledge and marketing campaigns. The most important skills for a director, inside sales are customer service, product knowledge, and salesforce.

Inside sales supervisor vs director, inside sales overview

	Inside Sales Supervisor	Director, Inside Sales
Yearly salary	$48,954	$57,509
Hourly rate	$23.54	$27.65
Growth rate	4%	5%
Number of jobs	105,041	105,811
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 64%	Bachelor's Degree, 67%
Average age	46	46
Years of experience	8	8

What does an inside sales supervisor do?

The inside sales supervisors manage a team of highly trained sales professionals by merging all in-store techniques of reaching out and engaging prospective customers via phone calls and emails only, and by acting as a liaison between the customer and the company as they sell products and services to customers remotely. Their primary role is to hire sales staff and educate them about the products and services they are selling and evaluate their performance if their goals are met. They also coordinate with the company directors to prepare and develop procedures on how to increase sales, expand marketing, and promote business.

What does a director, inside sales do?

The role of inside sales directors is to sell services and products over the phone. They are responsible for overseeing sales representatives who make and take telephone calls. They must ensure that the inside sales department is operating smoothly and that sales quotas are met by sales representatives. They may also be involved in the recruitment and training of new sales employees, settle sales disputes in a highly-pressured environment, and ensure that sales representatives have consistent sales leads.

Inside sales supervisor vs director, inside sales salary

Inside sales supervisors and directors, inside sales have different pay scales, as shown below.

	Inside Sales Supervisor	Director, Inside Sales
Average salary	$48,954	$57,509
Salary range	Between $33,000 And $71,000	Between $31,000 And $105,000
Highest paying City	New York, NY	Portland, ME
Highest paying state	New York	Maine
Best paying company	AEG	Safran
Best paying industry	Finance	Technology

Differences between inside sales supervisor and director, inside sales education

There are a few differences between an inside sales supervisor and a director, inside sales in terms of educational background:

	Inside Sales Supervisor	Director, Inside Sales
Most common degree	Bachelor's Degree, 64%	Bachelor's Degree, 67%
Most common major	Business	Business
Most common college	University of Pennsylvania	University of Wisconsin - Madison

Inside sales supervisor vs director, inside sales demographics

Here are the differences between inside sales supervisors' and directors, inside sales' demographics:

	Inside Sales Supervisor	Director, Inside Sales
Average age	46	46
Gender ratio	Male, 56.9% Female, 43.1%	Male, 66.1% Female, 33.9%
Race ratio	Black or African American, 6.6% Unknown, 3.9% Hispanic or Latino, 17.2% Asian, 6.1% White, 65.8% American Indian and Alaska Native, 0.4%	Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage	6%	7%

Differences between inside sales supervisor and director, inside sales duties and responsibilities

Inside sales supervisor example responsibilities.

Achieve proficiency in all aspects of international business from documentation to freight logistics to pricing negotiations.
Train and develop staff use in CRM.
Log all information regarding customer interactions and issues into CRM system.
Maintain detailed accountability of valuable jewelry, handle new merchandise, and maintain employee focus on departmental organization and cleanliness.
Offer clients solutions via license or Saas.
Coordinate with corporate entity on business registrations require to do business with RFP completion.

Director, inside sales example responsibilities.

Manage job flow with Peachtree ERP.
Manage A/R to payment terms, including resolution of discrepancies
Manage inside sales team, implement best practices and conduct sales training as CRM administrator on SalesForce.com.
Full responsibility for all sales activities for a start-up electronic commerce company managing electronic data flow in the healthcare industry.
Log all information in SalesForce.
Establish product standards for implementation of ERP package.

Inside sales supervisor vs director, inside sales skills

Common inside sales supervisor skills

CRM, 9%
Product Knowledge, 8%
Marketing Campaigns, 6%
Performance Reviews, 6%
Sales Reps, 5%
Sales Strategies, 5%

Common director, inside sales skills

Customer Service, 23%
Product Knowledge, 13%
Salesforce, 5%
Purchase Orders, 5%
Order Entry, 4%
Outbound Calls, 4%

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Inside Sales Supervisor
Inside Sales Supervisor vs Director, Inside Sales

Updated January 8, 2025

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