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Inside sales supervisor vs sales manager

The differences between inside sales supervisors and sales managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both an inside sales supervisor and a sales manager. Additionally, a sales manager has an average salary of $73,952, which is higher than the $48,954 average annual salary of an inside sales supervisor.

The top three skills for an inside sales supervisor include CRM, product knowledge and marketing campaigns. The most important skills for a sales manager are product knowledge, customer satisfaction, and sales performance.

Inside sales supervisor vs sales manager overview

Inside Sales SupervisorSales Manager
Yearly salary$48,954$73,952
Hourly rate$23.54$35.55
Growth rate4%5%
Number of jobs105,041119,066
Job satisfaction-5
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 63%
Average age4646
Years of experience88

What does an inside sales supervisor do?

The inside sales supervisors manage a team of highly trained sales professionals by merging all in-store techniques of reaching out and engaging prospective customers via phone calls and emails only, and by acting as a liaison between the customer and the company as they sell products and services to customers remotely. Their primary role is to hire sales staff and educate them about the products and services they are selling and evaluate their performance if their goals are met. They also coordinate with the company directors to prepare and develop procedures on how to increase sales, expand marketing, and promote business.

What does a sales manager do?

Sales managers are responsible for leading the organization's sales team. They oversee the progress and performance of the whole team, set area assignments to team members, and set weekly or monthly quotas. Sales managers oversee training team members during onboarding and providing further coaching to help them achieve their goals. They manage the challenges that team members may meet and help mitigate any problems that come along the way. Sales managers also set the strategic direction of the sales team and follow through by ensuring that the team's activities are in line with the goals.

Inside sales supervisor vs sales manager salary

Inside sales supervisors and sales managers have different pay scales, as shown below.

Inside Sales SupervisorSales Manager
Average salary$48,954$73,952
Salary rangeBetween $33,000 And $71,000Between $42,000 And $129,000
Highest paying CityNew York, NYJersey City, NJ
Highest paying stateNew YorkNew Jersey
Best paying companyAEGCapgemini
Best paying industryFinance-

Differences between inside sales supervisor and sales manager education

There are a few differences between an inside sales supervisor and a sales manager in terms of educational background:

Inside Sales SupervisorSales Manager
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 63%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Southern California

Inside sales supervisor vs sales manager demographics

Here are the differences between inside sales supervisors' and sales managers' demographics:

Inside Sales SupervisorSales Manager
Average age4646
Gender ratioMale, 56.9% Female, 43.1%Male, 68.7% Female, 31.3%
Race ratioBlack or African American, 6.6% Unknown, 3.9% Hispanic or Latino, 17.2% Asian, 6.1% White, 65.8% American Indian and Alaska Native, 0.4%Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage6%7%

Differences between inside sales supervisor and sales manager duties and responsibilities

Inside sales supervisor example responsibilities.

  • Achieve proficiency in all aspects of international business from documentation to freight logistics to pricing negotiations.
  • Train and develop staff use in CRM.
  • Log all information regarding customer interactions and issues into CRM system.
  • Maintain detailed accountability of valuable jewelry, handle new merchandise, and maintain employee focus on departmental organization and cleanliness.
  • Offer clients solutions via license or Saas.
  • Coordinate with corporate entity on business registrations require to do business with RFP completion.

Sales manager example responsibilities.

  • Achieve proficiency in multitasking by performing multiple duties and managing differing responsibilities periodically.
  • Manage discount contracts, write up of add-ons, renewals, transfers of equities.
  • Manage and support one of the largest portfolios within the division and the largest in the Americas.
  • Manage website, updating product listings, enhancing SEO positioning, and maintaining overall site appearance and functionality.
  • Launch and manage the Americas outsourcing lead generation and qualification process.
  • Set all promotional activity, introduce new items and manage distributors in select markets.
  • Show more

Inside sales supervisor vs sales manager skills

Common inside sales supervisor skills
  • CRM, 9%
  • Product Knowledge, 8%
  • Marketing Campaigns, 6%
  • Performance Reviews, 6%
  • Sales Reps, 5%
  • Sales Strategies, 5%
Common sales manager skills
  • Product Knowledge, 12%
  • Customer Satisfaction, 7%
  • Sales Performance, 6%
  • CRM, 5%
  • Sales Process, 4%
  • Work Ethic, 4%