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Insurance broker vs lead agent

The differences between insurance brokers and lead agents can be seen in a few details. Each job has different responsibilities and duties. Additionally, an insurance broker has an average salary of $94,006, which is higher than the $47,344 average annual salary of a lead agent.

The top three skills for an insurance broker include customer service, life insurance products and lead generation. The most important skills for a lead agent are inbound calls, customer care, and customer service.

Insurance broker vs lead agent overview

Insurance BrokerLead Agent
Yearly salary$94,006$47,344
Hourly rate$45.20$22.76
Growth rate6%6%
Number of jobs38,40356,112
Job satisfaction--
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 41%
Average age4646
Years of experience--

What does an insurance broker do?

Insurance brokers are responsible for assisting clients to determine their liability risks and in selecting the appropriate policies for their family, home, business, or automobile to ensure their protection. They direct clients in creating a sound decision and supply them with a variety of quotes that best suit their needs. Their duties include demonstrating the benefits, terms, conditions, and suspension for a number of participating insurance policies. Also, they may negotiate lesser rates for their clients and continue in guiding these clients in technical issues like filing a claim or changing their insurance coverage.

What does a lead agent do?

Lead agents assist with passenger-cargo acceptance and check-in and promote and sell air travel tickets to freight forwarders or the traveling public. Besides promoting safe travel and protecting the firm revenue and property, lead agents also assist distressed traveling customers. Also, lead agents interpret government rules to be observed for travel and cargo shipments. These professionals meet and dispatch aircraft within the required times and use their motor skills to complete related tasks.

Insurance broker vs lead agent salary

Insurance brokers and lead agents have different pay scales, as shown below.

Insurance BrokerLead Agent
Average salary$94,006$47,344
Salary rangeBetween $62,000 And $141,000Between $26,000 And $85,000
Highest paying CityBirmingham, AL-
Highest paying stateWashington-
Best paying companyLiberty Mutual Insurance-
Best paying industryInsurance-

Differences between insurance broker and lead agent education

There are a few differences between an insurance broker and a lead agent in terms of educational background:

Insurance BrokerLead Agent
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 41%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Insurance broker vs lead agent demographics

Here are the differences between insurance brokers' and lead agents' demographics:

Insurance BrokerLead Agent
Average age4646
Gender ratioMale, 62.5% Female, 37.5%Male, 54.8% Female, 45.2%
Race ratioBlack or African American, 9.3% Unknown, 3.6% Hispanic or Latino, 15.9% Asian, 4.9% White, 66.2% American Indian and Alaska Native, 0.1%Black or African American, 9.4% Unknown, 3.6% Hispanic or Latino, 16.0% Asian, 4.9% White, 66.0% American Indian and Alaska Native, 0.1%
LGBT Percentage7%7%

Differences between insurance broker and lead agent duties and responsibilities

Insurance broker example responsibilities.

  • Used consultative upselling techniques to provide leads
  • Work as an independent financial planner selling life insurance and annuities to individuals and families
  • Facilitate communications between doctors, hospitals, third party insurance companies and patients to obtain and verify patient billing information.
  • Deliver on the GEICO promise to customers by solving problems and giving competent insurance advice in a courteous and proficient manner.

Lead agent example responsibilities.

  • Manage for multiple medical clients performing tasks such as medical billing, submitting insurance and verifying insurance including Medicare and Medicaid.
  • Line list development and route selection assistance through on-site and GIS review ensuring all landowners and property lines are identify.
  • Obtain current landowner and contact information from various courthouses and states in order to assist in FERC mandate maintenance operations.
  • Train new employees and troubleshoot Apollo computersystem.Onsite at Hewlett Packard/Agilent
  • Manage for multiple medical clients performing tasks such as medical billing, submitting insurance and verifying insurance including Medicare and Medicaid.
  • Conduct presentations regarding all policy information offer through AFLAC

Insurance broker vs lead agent skills

Common insurance broker skills
  • Customer Service, 11%
  • Life Insurance Products, 8%
  • Lead Generation, 8%
  • Financial Resources, 8%
  • Annuities, 8%
  • Insurance Carriers, 6%
Common lead agent skills
  • Inbound Calls, 28%
  • Customer Care, 15%
  • Customer Service, 7%
  • Outbound Calls, 4%
  • Computer System, 4%
  • VIP, 3%