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Internet technician vs technician support tier

The differences between internet technicians and technician support tiers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an internet technician and a technician support tier. Additionally, a technician support tier has an average salary of $54,889, which is higher than the $37,615 average annual salary of an internet technician.

The top three skills for an internet technician include customer service, telephone calls and email accounts. The most important skills for a technician support tier are customer service, technical support, and phone calls.

Internet technician vs technician support tier overview

Internet TechnicianTechnician Support Tier
Yearly salary$37,615$54,889
Hourly rate$18.08$26.39
Growth rate10%10%
Number of jobs82,493109,671
Job satisfaction--
Most common degreeBachelor's Degree, 36%Bachelor's Degree, 37%
Average age4242
Years of experience22

Internet technician vs technician support tier salary

Internet technicians and technician support tiers have different pay scales, as shown below.

Internet TechnicianTechnician Support Tier
Average salary$37,615$54,889
Salary rangeBetween $22,000 And $62,000Between $38,000 And $78,000
Highest paying City-Benicia, CA
Highest paying state-New York
Best paying company-Scantron
Best paying industry-Technology

Differences between internet technician and technician support tier education

There are a few differences between an internet technician and a technician support tier in terms of educational background:

Internet TechnicianTechnician Support Tier
Most common degreeBachelor's Degree, 36%Bachelor's Degree, 37%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

Internet technician vs technician support tier demographics

Here are the differences between internet technicians' and technician support tiers' demographics:

Internet TechnicianTechnician Support Tier
Average age4242
Gender ratioMale, 78.8% Female, 21.2%Male, 73.1% Female, 26.9%
Race ratioBlack or African American, 10.7% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 10.6% White, 56.6% American Indian and Alaska Native, 0.4%Black or African American, 11.6% Unknown, 5.4% Hispanic or Latino, 16.5% Asian, 10.5% White, 55.6% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between internet technician and technician support tier duties and responsibilities

Internet technician example responsibilities.

  • Support 3rd party wireless devices, set up VPN, and manage wireless networks.
  • Develop Java base IAM system components to manage security and authorizations.
  • Identify and resolve Internet connectivity issues with DSL circuits, routers, and PC configurations.
  • Enroll customers for both dial-up and wireless Internet access.
  • Trouble shoot dial-up, modem, windows and browser conflicts.
  • Configure workstation TCP/IP for network connectivity and configure PC's for file and printer sharing.
  • Show more

Technician support tier example responsibilities.

  • Walk customers through installations and achieve VoIP registration and/or DSL connectivity.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Help customers out with technical support with android basic cell phones and making changes to customer's accounts.
  • Experience in troubleshooting network connectivity, email, TCP/IP and voice over IP issues.
  • Help customers design custom reports to export data to and from the SQL database.
  • Support with ios, android, windows, and blackberry OS including tablets and mobile device.
  • Show more

Internet technician vs technician support tier skills

Common internet technician skills
  • Customer Service, 19%
  • Telephone Calls, 10%
  • Email Accounts, 9%
  • DSL, 4%
  • Inbound Calls, 4%
  • Mac OS, 4%
Common technician support tier skills
  • Customer Service, 15%
  • Technical Support, 12%
  • Phone Calls, 5%
  • Cisco Ios, 5%
  • Tier II, 4%
  • LAN, 4%

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