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Junior computer technician vs software support technician

The differences between junior computer technicians and software support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a junior computer technician and a software support technician. Additionally, a software support technician has an average salary of $79,670, which is higher than the $76,816 average annual salary of a junior computer technician.

The top three skills for a junior computer technician include troubleshoot, OS and auto cad. The most important skills for a software support technician are customer service, troubleshoot, and java.

Junior computer technician vs software support technician overview

Junior Computer TechnicianSoftware Support Technician
Yearly salary$76,816$79,670
Hourly rate$36.93$38.30
Growth rate10%10%
Number of jobs67,581117,059
Job satisfaction--
Most common degreeAssociate Degree, 42%Bachelor's Degree, 59%
Average age4242
Years of experience22

Junior computer technician vs software support technician salary

Junior computer technicians and software support technicians have different pay scales, as shown below.

Junior Computer TechnicianSoftware Support Technician
Average salary$76,816$79,670
Salary rangeBetween $46,000 And $126,000Between $55,000 And $113,000
Highest paying City-San Francisco, CA
Highest paying state-California
Best paying company-RSM US
Best paying industry-Finance

Differences between junior computer technician and software support technician education

There are a few differences between a junior computer technician and a software support technician in terms of educational background:

Junior Computer TechnicianSoftware Support Technician
Most common degreeAssociate Degree, 42%Bachelor's Degree, 59%
Most common majorComputer ScienceComputer Science
Most common collegeMassachusetts Institute of TechnologyStanford University

Junior computer technician vs software support technician demographics

Here are the differences between junior computer technicians' and software support technicians' demographics:

Junior Computer TechnicianSoftware Support Technician
Average age4242
Gender ratioMale, 81.2% Female, 18.8%Male, 73.8% Female, 26.2%
Race ratioBlack or African American, 10.4% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 10.6% White, 56.9% American Indian and Alaska Native, 0.4%Black or African American, 10.6% Unknown, 5.4% Hispanic or Latino, 16.5% Asian, 12.4% White, 54.6% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between junior computer technician and software support technician duties and responsibilities

Junior computer technician example responsibilities.

  • Manage Java development projects within teams under professional guidelines, and reviews.
  • Install windows os on hard drives.
  • Install system software, including Macintosh OS.
  • Repair or replace component parts on customer PCs.
  • Recommend diagnostic and anti-virus solutions to customer while working to recover data and remove malicious software from customer's devices.
  • Perform nightly system backups, reports distribution, IPL's and CICS recycles.
  • Show more

Software support technician example responsibilities.

  • Manage desktop services team members to provide SLA agreements within network support services department.
  • Manage trouble ticket queues in order to keep tickets within SLA's and to expedite high level issues.
  • Install and configure multiple UNIX servers and databases using native utilities; configure internal network, configure and manage SSL certificates.
  • Develop web base MySQL database using HTML, PHP and Java for affiliate program.
  • Implement event handling using Java, Ajax and ExtJS.
  • Support medium networks of multiple OS computers with design, configuration and maintenance services.
  • Show more

Junior computer technician vs software support technician skills

Common junior computer technician skills
  • Troubleshoot, 20%
  • OS, 13%
  • Auto CAD, 12%
  • Software Installation, 9%
  • Software Issues, 6%
  • Mac, 6%
Common software support technician skills
  • Customer Service, 14%
  • Troubleshoot, 10%
  • Java, 7%
  • Database, 6%
  • Phone Calls, 5%
  • Software Support, 3%

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