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The differences between junior help desk technicians and projection technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a junior help desk technician and a projection technician. Additionally, a projection technician has an average salary of $49,505, which is higher than the $48,069 average annual salary of a junior help desk technician.
The top three skills for a junior help desk technician include escalate, help-desk support and technical support. The most important skills for a projection technician are project management, plumbing, and technical support.
| Junior Help Desk Technician | Projection Technician | |
| Yearly salary | $48,069 | $49,505 |
| Hourly rate | $23.11 | $23.80 |
| Growth rate | 10% | 10% |
| Number of jobs | 104,343 | 102,413 |
| Job satisfaction | - | - |
| Most common degree | Associate Degree, 39% | Bachelor's Degree, 52% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
A junior helpdesk technician is responsible for providing technical support to clients through calls or correspondence, ensuring efficiency and client satisfaction. They typically assist customers by identifying their needs, troubleshooting problems, providing step by step solutions, and forwarding complicated issues to helpdesk engineers. They may also refer customers to other services should it require. Furthermore, a junior helpdesk technician must maintain records of all transactions, produce progress reports, and develop strategies to help the company build positive relationships with customers.
Projection Technicians are responsible for managing the operations of a projection booth. Their duties include managing film projectors, assisting in film content programming and formatting, oversee video recordings, and monitor screen image as well as audio levels. They ensure proper soundtrack and film print storage, conduct preventive maintenance for projectors, and undertake theatre checks daily. Projection Technicians also document print condition logs and provide technical assistance for building equipment.
Junior help desk technicians and projection technicians have different pay scales, as shown below.
| Junior Help Desk Technician | Projection Technician | |
| Average salary | $48,069 | $49,505 |
| Salary range | Between $35,000 And $65,000 | Between $30,000 And $79,000 |
| Highest paying City | Freehold, NJ | San Jose, CA |
| Highest paying state | New Hampshire | California |
| Best paying company | Prolifics | PayPal |
| Best paying industry | Utilities | Technology |
There are a few differences between a junior help desk technician and a projection technician in terms of educational background:
| Junior Help Desk Technician | Projection Technician | |
| Most common degree | Associate Degree, 39% | Bachelor's Degree, 52% |
| Most common major | Automotive Technology | Business |
| Most common college | SUNY Farmingdale | Stanford University |
Here are the differences between junior help desk technicians' and projection technicians' demographics:
| Junior Help Desk Technician | Projection Technician | |
| Average age | 42 | 42 |
| Gender ratio | Male, 83.8% Female, 16.2% | Male, 75.4% Female, 24.6% |
| Race ratio | Black or African American, 11.2% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 10.6% White, 56.2% American Indian and Alaska Native, 0.4% | Black or African American, 10.6% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 13.3% White, 54.6% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |