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The differences between junior managers and service managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a junior manager and a service manager. Additionally, a service manager has an average salary of $74,009, which is higher than the $52,295 average annual salary of a junior manager.
The top three skills for a junior manager include customer service, safety standards and bank deposits. The most important skills for a service manager are POS, performance reviews, and cash handling.
| Junior Manager | Service Manager | |
| Yearly salary | $52,295 | $74,009 |
| Hourly rate | $25.14 | $35.58 |
| Growth rate | 6% | 6% |
| Number of jobs | 65,105 | 341,785 |
| Job satisfaction | - | 4 |
| Most common degree | Bachelor's Degree, 63% | Bachelor's Degree, 52% |
| Average age | 44 | 44 |
| Years of experience | 6 | 6 |
A junior manager usually works as a supervisor under the supervision of a senior manager or higher executive. They oversee the implementation projects and supervise the employees who are under non-management or rank-and-file status. They may handle information about a company and its clients to ensure company improvement and development. They provide solutions to issues by providing clear communication among the team members.
Service managers are employees who oversee the departments related to providing services to customers. They ensure that service delivery agreements are met by employees in the department. Service managers meet with stakeholders to set service delivery metrics and department goals. They then create strategies to reach these metrics and goals. They are responsible for cascading such goals and metrics to their employees and ensuring that the employees understand what they need to do. Service managers should have a deep understanding and appreciation of the company and its business so that they can create strategies that are in line with the company's identity. They should also be familiar with the customer profiles of the company. Service managers are also responsible for creating department reports and sharing these with stakeholders.
Junior managers and service managers have different pay scales, as shown below.
| Junior Manager | Service Manager | |
| Average salary | $52,295 | $74,009 |
| Salary range | Between $37,000 And $72,000 | Between $47,000 And $116,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | Alaska | New York |
| Best paying company | CIBC World Markets | Latham & Watkins |
| Best paying industry | Finance | Technology |
There are a few differences between a junior manager and a service manager in terms of educational background:
| Junior Manager | Service Manager | |
| Most common degree | Bachelor's Degree, 63% | Bachelor's Degree, 52% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between junior managers' and service managers' demographics:
| Junior Manager | Service Manager | |
| Average age | 44 | 44 |
| Gender ratio | Male, 48.2% Female, 51.8% | Male, 71.1% Female, 28.9% |
| Race ratio | Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.2% Asian, 6.4% White, 67.5% American Indian and Alaska Native, 0.5% | Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 15.0% Asian, 6.3% White, 67.7% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 10% | 10% |