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The differences between key holders and associate retailers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a key holder has an average salary of $31,779, which is higher than the $28,763 average annual salary of an associate retailer.
The top three skills for a key holder include sales floor, product knowledge and visual standards. The most important skills for an associate retailer are ladders, sales floor, and loss prevention.
| Key Holder | Associate Retailer | |
| Yearly salary | $31,779 | $28,763 |
| Hourly rate | $15.28 | $13.83 |
| Growth rate | -6% | - |
| Number of jobs | 431,956 | 474,522 |
| Job satisfaction | 4 | 3 |
| Most common degree | High School Diploma, 35% | High School Diploma, 35% |
| Average age | 43 | 41 |
| Years of experience | 6 | - |
A keyholder is responsible for ensuring the store's daily security before and after the operation. Keyholders' duties include assisting with administrative tasks, handling customers' inquiries, managing and escalating customers' complaints, monitoring the alarm system, keeping track of the deliveries, supporting staff training, cooperating in company's events, and recommending operational strategies to meet business goals and objectives. A keyholder must have excellent customer service and time-management skills, as well as the ability to multi-task, especially during high customer volume.
An Associate Retailer is responsible for keeping the sales area up to standard and assisting customers while inside the store's premises. Most of the tasks revolve around keeping items on shelves clean and well-organized, greeting and offering assistance to customers, responding to inquiries and locating products, and even providing suggestions or recommendations when necessary and in adherence to the store's policies and regulations. In other stores and retail outlets, the Associate Retailer may also process payments and returns while still putting importance to customer satisfaction.
Key holders and associate retailers have different pay scales, as shown below.
| Key Holder | Associate Retailer | |
| Average salary | $31,779 | $28,763 |
| Salary range | Between $25,000 And $39,000 | Between $23,000 And $35,000 |
| Highest paying City | New York, NY | Seattle, WA |
| Highest paying state | Wisconsin | Washington |
| Best paying company | Connecticut Children's Medical Center | Mars |
| Best paying industry | Manufacturing | Hospitality |
There are a few differences between a key holder and an associate retailer in terms of educational background:
| Key Holder | Associate Retailer | |
| Most common degree | High School Diploma, 35% | High School Diploma, 35% |
| Most common major | Business | Business |
| Most common college | SUNY College of Technology at Delhi | - |
Here are the differences between key holders' and associate retailers' demographics:
| Key Holder | Associate Retailer | |
| Average age | 43 | 41 |
| Gender ratio | Male, 28.1% Female, 71.9% | Male, 35.1% Female, 64.9% |
| Race ratio | Black or African American, 8.6% Unknown, 4.7% Hispanic or Latino, 18.1% Asian, 6.6% White, 61.4% American Indian and Alaska Native, 0.7% | Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 21.5% Asian, 6.8% White, 55.7% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 9% | 7% |