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Key holder vs sales leader

The differences between key holders and sales leaders can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a key holder and a sales leader. Additionally, a sales leader has an average salary of $68,699, which is higher than the $31,779 average annual salary of a key holder.

The top three skills for a key holder include sales floor, product knowledge and visual standards. The most important skills for a sales leader are product knowledge, customer service, and sales floor.

Key holder vs sales leader overview

Key HolderSales Leader
Yearly salary$31,779$68,699
Hourly rate$15.28$33.03
Growth rate-6%5%
Number of jobs431,956458,558
Job satisfaction4-
Most common degreeHigh School Diploma, 35%Bachelor's Degree, 54%
Average age4343
Years of experience66

What does a key holder do?

A keyholder is responsible for ensuring the store's daily security before and after the operation. Keyholders' duties include assisting with administrative tasks, handling customers' inquiries, managing and escalating customers' complaints, monitoring the alarm system, keeping track of the deliveries, supporting staff training, cooperating in company's events, and recommending operational strategies to meet business goals and objectives. A keyholder must have excellent customer service and time-management skills, as well as the ability to multi-task, especially during high customer volume.

What does a sales leader do?

A Sales Leader's responsibility is more than just leading. Most of the tasks involve monitoring the progress of sales, creating strategies to attain financial gains, managing the workforce, and as well as suggesting and enforcing particular options that would be beneficial for the sales and the company. All while making sure that all actions adhere to the policies and standards of the company. Above all, a Sale's Leader must have the passion and determination to drive a team towards the company's goal.

Key holder vs sales leader salary

Key holders and sales leaders have different pay scales, as shown below.

Key HolderSales Leader
Average salary$31,779$68,699
Salary rangeBetween $25,000 And $39,000Between $33,000 And $139,000
Highest paying CityNew York, NYSan Francisco, CA
Highest paying stateWisconsinCalifornia
Best paying companyConnecticut Children's Medical CenterZS
Best paying industryManufacturing-

Differences between key holder and sales leader education

There are a few differences between a key holder and a sales leader in terms of educational background:

Key HolderSales Leader
Most common degreeHigh School Diploma, 35%Bachelor's Degree, 54%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at DelhiSUNY College of Technology at Delhi

Key holder vs sales leader demographics

Here are the differences between key holders' and sales leaders' demographics:

Key HolderSales Leader
Average age4343
Gender ratioMale, 28.1% Female, 71.9%Male, 40.7% Female, 59.3%
Race ratioBlack or African American, 8.6% Unknown, 4.7% Hispanic or Latino, 18.1% Asian, 6.6% White, 61.4% American Indian and Alaska Native, 0.7%Black or African American, 8.4% Unknown, 4.6% Hispanic or Latino, 17.7% Asian, 6.9% White, 61.6% American Indian and Alaska Native, 0.7%
LGBT Percentage9%9%

Differences between key holder and sales leader duties and responsibilities

Key holder example responsibilities.

  • Achieve and exceed store and company sales and KPI goals.
  • Manage monetary transactions and POS operations.
  • Used upselling techniques daily when selling gaming systems and accessories.
  • Maintain operational duties in the manager's absence including scheduling and review of KPI reports.
  • Used social networking, such as Facebook, to keep customers update on new arrivals and merchandise.
  • Maintain a cleanly environment for customers, employees, and other animals, especially after any pet messes.
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Sales leader example responsibilities.

  • Manage to sales KPI's (including sales and expense budget numbers), assuring efficient and effective use of resources.
  • Manage all lead activity for a specific vertical sales territory, identifying opportunities and engaging appropriate field sales representatives.
  • Provide excellent customer service, operate cash register, offer product and pet knowledge.
  • Charge with training new associates for visual updates, stock processing, client experience, product knowledge, and POS.
  • Assist with payroll and timekeeping duties.
  • Interact with kids while the parents are shopping.
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Key holder vs sales leader skills

Common key holder skills
  • Sales Floor, 18%
  • Product Knowledge, 11%
  • Visual Standards, 9%
  • Bank Deposits, 7%
  • Loss Prevention, 7%
  • Store Management, 6%
Common sales leader skills
  • Product Knowledge, 10%
  • Customer Service, 10%
  • Sales Floor, 9%
  • Store Management, 6%
  • Loss Prevention, 6%
  • Customer Satisfaction, 5%