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The differences between key holders and sales support associates can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a key holder, becoming a sales support associate takes usually requires 2-4 years. Additionally, a sales support associate has an average salary of $34,454, which is higher than the $31,779 average annual salary of a key holder.
The top three skills for a key holder include sales floor, product knowledge and visual standards. The most important skills for a sales support associate are sales floor, back room, and math.
| Key Holder | Sales Support Associate | |
| Yearly salary | $31,779 | $34,454 |
| Hourly rate | $15.28 | $16.56 |
| Growth rate | -6% | 4% |
| Number of jobs | 431,956 | 447,642 |
| Job satisfaction | 4 | - |
| Most common degree | High School Diploma, 35% | Bachelor's Degree, 52% |
| Average age | 43 | 47 |
| Years of experience | 6 | 4 |
A keyholder is responsible for ensuring the store's daily security before and after the operation. Keyholders' duties include assisting with administrative tasks, handling customers' inquiries, managing and escalating customers' complaints, monitoring the alarm system, keeping track of the deliveries, supporting staff training, cooperating in company's events, and recommending operational strategies to meet business goals and objectives. A keyholder must have excellent customer service and time-management skills, as well as the ability to multi-task, especially during high customer volume.
A sales support associate is an individual who is responsible for assisting sales staff and help customers. To provide this assistance, sales support associates use customer communication methods such as telephones or email to process customer orders and ensure that they are accurate. They work closely with distributors to make sure that products are available for their customers. Sales support associates may function as either part-time or full time, but companies may require excellent communication skills.
Key holders and sales support associates have different pay scales, as shown below.
| Key Holder | Sales Support Associate | |
| Average salary | $31,779 | $34,454 |
| Salary range | Between $25,000 And $39,000 | Between $25,000 And $46,000 |
| Highest paying City | New York, NY | Boston, MA |
| Highest paying state | Wisconsin | Massachusetts |
| Best paying company | Connecticut Children's Medical Center | Goldman Sachs |
| Best paying industry | Manufacturing | Finance |
There are a few differences between a key holder and a sales support associate in terms of educational background:
| Key Holder | Sales Support Associate | |
| Most common degree | High School Diploma, 35% | Bachelor's Degree, 52% |
| Most common major | Business | Business |
| Most common college | SUNY College of Technology at Delhi | SUNY College of Technology at Alfred |
Here are the differences between key holders' and sales support associates' demographics:
| Key Holder | Sales Support Associate | |
| Average age | 43 | 47 |
| Gender ratio | Male, 28.1% Female, 71.9% | Male, 43.5% Female, 56.5% |
| Race ratio | Black or African American, 8.6% Unknown, 4.7% Hispanic or Latino, 18.1% Asian, 6.6% White, 61.4% American Indian and Alaska Native, 0.7% | Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.3% Asian, 5.2% White, 72.8% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 9% | 6% |