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The differences between key holders and store leaders can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a key holder and a store leader. Additionally, a store leader has an average salary of $36,979, which is higher than the $31,779 average annual salary of a key holder.
The top three skills for a key holder include sales floor, product knowledge and visual standards. The most important skills for a store leader are POS, sales floor, and product knowledge.
| Key Holder | Store Leader | |
| Yearly salary | $31,779 | $36,979 |
| Hourly rate | $15.28 | $17.78 |
| Growth rate | -6% | 6% |
| Number of jobs | 431,956 | 363,806 |
| Job satisfaction | 4 | - |
| Most common degree | High School Diploma, 35% | Bachelor's Degree, 48% |
| Average age | 43 | 43 |
| Years of experience | 6 | 6 |
A keyholder is responsible for ensuring the store's daily security before and after the operation. Keyholders' duties include assisting with administrative tasks, handling customers' inquiries, managing and escalating customers' complaints, monitoring the alarm system, keeping track of the deliveries, supporting staff training, cooperating in company's events, and recommending operational strategies to meet business goals and objectives. A keyholder must have excellent customer service and time-management skills, as well as the ability to multi-task, especially during high customer volume.
Store Leaders are employees in a company's retail outlet. They manage everything related to the store. Store leaders manage the store's employees. They are directly involved in hiring, training, and even firing employees. Store Leaders oversee the store's performance. They ensure that the store does well. They also ensure that the store's sales meet the company's target. Store Leaders also manage the inventory. They create purchase requisitions for items that are low in stock. Store Leaders are also in charge of preparing store-related reports. These reports will be presented to the company's management team. Store leaders analyze the data they gather and ensure that their analysis is sound.
Key holders and store leaders have different pay scales, as shown below.
| Key Holder | Store Leader | |
| Average salary | $31,779 | $36,979 |
| Salary range | Between $25,000 And $39,000 | Between $28,000 And $48,000 |
| Highest paying City | New York, NY | Boston, MA |
| Highest paying state | Wisconsin | Rhode Island |
| Best paying company | Connecticut Children's Medical Center | Microsoft |
| Best paying industry | Manufacturing | Technology |
There are a few differences between a key holder and a store leader in terms of educational background:
| Key Holder | Store Leader | |
| Most common degree | High School Diploma, 35% | Bachelor's Degree, 48% |
| Most common major | Business | Business |
| Most common college | SUNY College of Technology at Delhi | SUNY College of Technology at Delhi |
Here are the differences between key holders' and store leaders' demographics:
| Key Holder | Store Leader | |
| Average age | 43 | 43 |
| Gender ratio | Male, 28.1% Female, 71.9% | Male, 46.5% Female, 53.5% |
| Race ratio | Black or African American, 8.6% Unknown, 4.7% Hispanic or Latino, 18.1% Asian, 6.6% White, 61.4% American Indian and Alaska Native, 0.7% | Black or African American, 8.4% Unknown, 4.6% Hispanic or Latino, 17.8% Asian, 6.9% White, 61.5% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 9% | 9% |