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Knowledge manager vs delivery manager

The differences between knowledge managers and delivery managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a knowledge manager and a delivery manager. Additionally, a delivery manager has an average salary of $113,280, which is higher than the $83,879 average annual salary of a knowledge manager.

The top three skills for a knowledge manager include content management, DOD and powerpoint. The most important skills for a delivery manager are customer service, exceptional client, and project management.

Knowledge manager vs delivery manager overview

Knowledge ManagerDelivery Manager
Yearly salary$83,879$113,280
Hourly rate$40.33$54.46
Growth rate16%16%
Number of jobs23,261172,434
Job satisfaction--
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 60%
Average age4747
Years of experience88

What does a knowledge manager do?

A knowledge manager is primarily in charge of developing strategies to coordinate a company's resources and unite efforts for a healthier and efficient workflow. Their responsibilities include overseeing the knowledge management team, organizing the company's databases, spearheading the knowledge management programs and projects, answering inquiries, processing requisitions, and addressing issues and concerns, resolving them promptly and efficiently. Furthermore, as a knowledge manager, it is essential to lead and encourage teams to reach department goals, all while implementing the company's policies and regulations.

What does a delivery manager do?

A delivery manager oversees the delivery process and workforce in a company, ensuring accuracy and timeliness. Their responsibilities primarily revolve around coordinating all personnel, managing budgets and schedules, and monitoring all shipments and logistics. A delivery manager must also review orders, address issues and concerns to provide corrective measures quickly, evaluate team members' performance, and train new employees. They may also serve as the point of contact among clients and offer products or services. Furthermore, as a manager, it is essential to lead and encourage the team while implementing the company's policies and guidelines.

Knowledge manager vs delivery manager salary

Knowledge managers and delivery managers have different pay scales, as shown below.

Knowledge ManagerDelivery Manager
Average salary$83,879$113,280
Salary rangeBetween $60,000 And $116,000Between $82,000 And $156,000
Highest paying CityNew York, NYSan Francisco, CA
Highest paying stateArizonaCalifornia
Best paying companyKoch IndustriesSimpson Thacher & Bartlett
Best paying industryPharmaceuticalTechnology

Differences between knowledge manager and delivery manager education

There are a few differences between a knowledge manager and a delivery manager in terms of educational background:

Knowledge ManagerDelivery Manager
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 60%
Most common majorBusinessBusiness
Most common collegeCarnegie Mellon UniversityCarnegie Mellon University

Knowledge manager vs delivery manager demographics

Here are the differences between knowledge managers' and delivery managers' demographics:

Knowledge ManagerDelivery Manager
Average age4747
Gender ratioMale, 54.7% Female, 45.3%Male, 77.2% Female, 22.8%
Race ratioBlack or African American, 6.5% Unknown, 5.2% Hispanic or Latino, 9.7% Asian, 12.8% White, 65.7% American Indian and Alaska Native, 0.2%Black or African American, 6.5% Unknown, 5.2% Hispanic or Latino, 9.8% Asian, 13.9% White, 64.4% American Indian and Alaska Native, 0.2%
LGBT Percentage11%11%

Differences between knowledge manager and delivery manager duties and responsibilities

Knowledge manager example responsibilities.

  • Lead the development of the complete content architecture for the global intranet sites and manage the overall content management process.
  • Manage the RFP, presentation and sales content databases and sources of information.
  • Lead global team in creating policies and procedures, training, and ITIL processes for a major outsource services customer.
  • Manage successful achievement of ITIL driven SLA and customer-specific deliverables.
  • Manage the implementation of Sarbanes/Oxley (SOX) requirements and recommendations in conjunction with internal and external auditors.
  • Work with basic HTML, JavaScript, and CSS to manipulate appearance and function of company website.
  • Show more

Delivery manager example responsibilities.

  • Manage multiple application architecture, technical architectures, and application support leads in evaluating and planning work across teams.
  • Lead staff to meet and exceed SLAs.
  • Achieve a perfect score of 4.7 CSAT.
  • Build & manage support teams to deliver within the agreed SLAs.
  • Manage a group of 20-25 delivery drivers (CDL qualify).
  • Lead installation team to ensure storage and SAN hardware are deployed and available.
  • Show more

Knowledge manager vs delivery manager skills

Common knowledge manager skills
  • Content Management, 9%
  • DOD, 7%
  • PowerPoint, 6%
  • Project Management, 6%
  • Knowledge Management Strategy, 5%
  • Harvest, 4%
Common delivery manager skills
  • Customer Service, 22%
  • Exceptional Client, 10%
  • Project Management, 7%
  • Portfolio, 4%
  • Cloud, 3%
  • Client Facing, 3%

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